Nissan Murano Complaints (2007)

676 consumer complaints on file.

#10568692March 12, 2014
FUEL SYSTEM, GASOLINE
I OWN A 2007 NISSAN MURANO. PROBLEMS WITH VEHICLE MISFIRING. BROUGHT TO DEALERSHIP. TOLD THAT I HAVE TO REPLACE THE FUEL SENDING UNIT. GAS GAUGE WILL SHOW FUEL IS EMPTY BUT ITS NOT. GAUGE WILL GO UP AND DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567978March 8, 2014
ENGINE AND ENGINE COOLING, STEERING
ON 2/23/14, I NOTICE THERE WAS WHAT APPEARED TO BE OIL LEAKING FROM MY TRUCK. I TOOK IT TO THE DEALER ON 2/26/14, IT WAS THE IT WAS THE PRESSURE HOLES LEAKING WHICH HAVE CAUSED OTHER PROBLEMS. RACK AND PINION (R) SIDE, REPLACE FUEL SENDER TWO PARTS. SEPTEMBER OF 2013, I HAD TO HAVE BOTH RIGHT AND LEFT CONTROL ARM REPAIR. THIS SHOULD BE A RECALL AND THE CUSTOMER SHOULD NOT HAVE THE RESPONSIBILITY OF EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567865March 7, 2014
FUEL SYSTEM, GASOLINE
THE FUEL GAUGE/SENSOR IS NOT READING PROPERLY. IT WILL SHOW THE TANK AS EMPTY EVEN WHEN IT IS NOT. I HAVE TRIED TO CONTACT NISSAN DIRECTLY, HOWEVER THEY WILL NOT ADDRESS THE PROBLEM EVEN THOUGH THERE ARE THREE OTHER MODELS OF CAR THAT HAVE BEEN RECALLED FROM THE SAME YEAR DUE TO THE SAME PROBLEM. THEY HAVE ALSO ISSUED A SERVICE BULLETIN REGARDING THE SAME ISSUE BUT REFUSED TO DO ANYTHING TO REMEDY IT ON MY VEHICLE. THIS CONCERNS ME AS IN READING OTHER COMPLAINTS REGARDING THE SAME ISSUE EXCEPT THAT THE VEHICLE CAN STALL WHILE IN MOTION CREATING A VERY UNSAFE DRIVING EXPERIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567867March 7, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE FUEL GAUGE DISPLAYED INACCURATE FUEL LEVEL READINGS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE FUEL SENDING UNIT HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 70,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566527February 28, 2014
SEATS
I GOT INTO MY PARKED CAR AND AS SOON I SAT IN THE SEAT, THE BACK LEFT SUPPORT OF THE SEAT BASE BROKE AND DROPPED ABOUT 6 INCHES. THE SEAT NOW ROCKS WHEN YOU SIT IN IT. THIS IS A VERY BIG SAFETY HAZARD FOR DRIVING AS THERE IS NO STABILITY IN THE SEAT AND MOVES AROUND TURNS AND OVER BUMPS. IF I HAD BEEN DRIVING WHEN THIS HAPPENED THERE SURELY WOULD HAVE BEEN A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566050February 26, 2014
SEATS
I GOT INTO MY CAR TO DRIVE SOMEWHERE, AND NOTICED THAT MY SEAT WAS LOOSE AND SHIFTING BACK AND FORTH - FROM SIDE TO SIDE. I THOUGHT THAT THERE WAS A LOOSE BOLT, AND SO I TOOK THE CAR TO THE DEALERSHIP ON 2/21, AND I WAS TOLD THAT IT WAS A BROKEN LIFTER ASSEMBLY - AND THAT THE REPAIR WOULD BE $625. I IMMEDIATELY ASKED IF THERE WAS A RECALL BECAUSE THE DEFINITELY APPEARED TO BE A "SAFETY ISSUE", AND I WAS TOLD THAT THERE WAS NOT. I HAVE DONE MY RESEARCH ON LINE, AND I SEE WHERE THIS IS AND HAS BEEN A VERY COMMON COMPLAINT FOR SEVERAL YEARS, FOR WHAT APPEARS TO BE FOR MODELS 2003 THRU 2007, AT LEAST. I FOUND PAGES AND PAGES OF COMPLAINTS FROM MANY PEOPLE. WE ALL HAVE THE SAME OPINION THAT THIS IS A MANUFACTURERS DEFECT, AND SHOULD BE REPAIRED AT THE EXPENSE OF NISSAN. I HAVE OWNED MANY DIFFERENT MODELS OF CARS IN MY LIFETIME, AND A SEAT BREAKING IN THIS MANNER HAS NEVER HAPPENED. MY HUSBAND IS A FIREFIGHTER, AND HIS FIRST RESPONSE WAS CONCERN THAT THE WAY THE SEAT SHIFTS NOW, COULD CAUSE A SEATBELT TO INJURE OR POSSIBLY DECAPITATE A PERSON DURING A CAR CRASH. HE HAS SEEN MANY UNUSUAL THINGS HAPPEN IN HIS CAREER, SO I DON'T BELIEVE THIS IS FAR FETCHED FROM THE REALITY OF SOMETHING TERRIBLE TO HAPPEN TO A PERSON DRIVING THEIR CAR WITH A BROKEN DRIVER'S SEAT. I WAS PREPARED TO PAY FOR A BOLT TO BE REPLACED, NOT TO HAVE TO PAY FOR MY SEAT TO BE COMPLETELY REPAIRED, IN ORDER TO KEEP ME AND MY FAMILY SAFE. A SEAT SHOULD BE MADE TO ENDURE THE DAY IN AND DAY OUT OF THE WEIGHT OF PEOPLE - LARGE AND SMALL, FOR THE LIFE OF THE VEHICLE. I AM UNDER 200LBS, AND MY HUSBAND IS 250LBS. WE BOUGHT THE CAR WITH THE MINDSET THAT IT WOULD BE STRONG AND DURABLE TO LAST FOR MANY, MANY YEARS TO COME, WITHOUT THE WORRIES THAT OUR SEATS COULD BREAK SO EASILY. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563823February 11, 2014
SEATS
THE REAR MOUNT POINT FOR THE DRIVER'S SEAT HAS SNAPPED. THIS CAUSES THE DRIVER'S SEAT TO BECOME UNSTABLE AND ROCK BACK AND FORTH WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562719February 3, 2014
SEATS
DRIVING DOWN THE ROAD AT 45 MPH AND HEARD A SNAPPING NOISE AND FELT MY DRIVERS SEAT WOBBLE. WAS ABLE TO PULL INTO THE PARKING LOT OF MY GRANDSON'S SCHOOL AND GOT OUT OF THE CAR AND NOTICED THAT MY DRIVERS SEAT WAS TITLED TO THE LEFT AND ROCKING BACK AND FORTH. HAD THE CAR TOWED TO THE DEALERSHIP AND WAS TOLD THAT THE STEEL FRAME OF THE SEAT NEEDED TO BE COMPLETELY REPLACED. FORTUNATELY FOR ME THAT I DID NOT HAVE AN ACCIDENT WHERE I COULD HAVE SERIOUSLY BEEN INJURED OR WORSE YET THAT I INJURED SOMEONE ELSE. THE COST FOR THE REPAIR WAS $1450. I CONTACTED NISSAN CUSTOMER CARE WHO FOR ASSISTANCE WITH FUNDING OF THIS REPAIR AND WAS TOLD THAT SEATS ARE ONLY WARRANTED FOR 3 YEARS AND THEY WERE UNWILLING TO PROVIDE ANY MONETARY ASSISTANCE. I DO NOT CONSIDER THIS AS BEING NORMAL WEAR AND TEAR OF A VEHICLE AND AM EXTREMELY DISAPPOINTED THAT NISSAN IS NOT WILLING TO STAND BEHIND THEIR PRODUCT. I APPEALED THIS DECISION WITH NISSAN CUSTOMER CARE AND THEY ARE STILL UNWILLING TO ASSIST ME WITH FUNDING. WHAT A SHAME, THEY HAVE CERTAINLY LOST A VALUED NISSAN CUSTOMER. CHECKING THE INTERNET, SPECIFICALLY YOUR WEBSITE NHTSA, IT APPEARS THAT THERE HAVE BEEN AN EXTREME LARGE NUMBER OF COMPLAINTS OF THE MURANO DRIVERS SEATS BREAKING. WHY HAS THIS ISSUE NOT BEEN DEFINED AS A FACTORY DEFECT AND A REAL SAFETY ISSUE. HOW MANY COMPLAINTS WILL IT TAKE, TO MAKE NISSAN TO ISSUE A RECALL. SOMEONE NEEDS TO DO SOMETHING AND AM HOPING THAT NHTSA WILL DO AN INVESTIGATION AND FORCE NISSAN TO TAKE THIS ISSUE SERIOUSLY. A CAR WITH ONLY 69 THOUSAND MILES ON IT AND 7 YEARS OLD SHOULD NOT NEED A DRIVERS SEAT REPLACED UNLESS INVOLVED IN AN ACCIDENT. HOPE TO HEAR SOMETHING FAVORABLE IN THE NEAR FUTURE. NOT THAT THIS MATTER, BUT I AM A SENIOR US CITIZEN AND I DO NOT INTEND TO BE TREATED IN THIS MANNER, NOR SHOULD ANYONE ELSE. PLEASE HELP *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562739February 3, 2014
STEERING, FUEL SYSTEM, GASOLINE
THE VEHICLE WAS NOT DRIVING WELL AND THE FUEL SENSOR WAS NOT WORKING PROPERLY. WE TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP. THE LOWER CONTROL ARMS WERE REPLACED AT THAT TIME, HOWEVER THE FUEL SENSOR WAS NOT AS IT WAS AN ADDITIONAL EXPENSE WE COULD NOT PAY FOR OUT OF POCKET. THESE ARE BOTH KNOWN PROBLEMS TO NISSAN AND HAVE ALREADY BEEN RECALLED ON OTHER SUV'S OF THE SAME MODEL YEAR. IN SPEAKING TO NISSAN THERE IS NOTHING THEY ARE WILLING TO DO TO ENSURE THE SAFETY OF THE VEHICLE OR TO REIMBURSE US FOR THE REPAIR ALREADY MADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561921January 28, 2014
SERVICE BRAKES
IT WAS A CHILLY WINTER AFTERNOON AND I HAD JUST PULLED OUT OF A BUSINESS PARKING LOT INTO TRAFFIC. THE SPEED LIMIT WAS 30MPH AND I WAS SLOWLY GETTING UP TO SPEED. THE TRAFFIC LIGHT CHANGED TO RED AND WHEN I APPLIED THE BRAKES, NOTHING HAPPENED. IT WAS LIKE I WAS PRESSING AGAINST A SOLID WALL. I HAD TO SWERVE AROUND CARS, HONKING MY HORN AS I COULDN'T STOP. I MANAGED TO PULL INTO ANOTHER PARKING LOT WHILE REPEATEDLY TRYING TO APPLY THE BRAKES. THE BRAKES FINALLY RELEASED AFTER ABOUT 1 MINUTE OF PUMPING. THIS HAS HAPPENED APPROXIMATELY 10 MORE TIMES SINCE THEN. THE DEALER STATES THAT THERE IS NO ISSUE WITH BRAKES AND THIS IS SOMETHING THEY'VE NEVER DEALT WITH. IT CANNOT BE REPLICATED ONCE CAR HAS BEEN RUNNING FOR MORE THAN 10 MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561723January 27, 2014
STEERING
I WAS DRIVING ON THE FREEWAY WHEN I SUDDENLY NOTICED MY STEERING WHEEL WAS UPSIDE DOWN. LUCKILY, I COULD STILL STEER AND I IMMEDIATELY TOOK IT TO THE DEALER WHERE I HAD PURCHASED THE CAR AND AN EXTENDED WARRANTY. I HAD NOT BEEN INVOLVED IN ANY KIND OF ACCIDENT, BUT IN TRYING TO FIGURE OUT WHAT HAPPENED I THOUGHT I MIGHT HAVE GONE OVER A CURB WHILE TURNING RIGHT AND IT MAY HAVE JARRED SOMETHING. THE DEALER LATCHED ONTO THIS THOUGHT AND SAID I BROKE THE STEERING COLUMN WHEN I WENT OVER THE CURB. THEY WOULD NOT COVER THE REPAIR, DESPITE THE EXTENDED WARRANTY. I JUST DON'T BELIEVE IT. HOW COULD GOING UP ON A CURB AND DROPPING DOWN--FROM A STOP--BREAK THE STEERING COLUMN? THE DEALER SAID I NEED TO "REPLACE THE STEERING RACK AND REPLACE THE CABLE REEL." MY INSURANCE PAID ANOTHER COMPANY FOR REPAIRS AND THEY REPLACED THE "GEAR ASSEMBLY." SINCE I DON'T KNOW WHAT ANY OF THIS MEANS, I AM WRITING THE INVOICE'S DIRECT QUOTES. I REALLY BELIEVE THERE IS/WAS A DEFECT IN THE CAR. HAS ANYONE ELSE HAD THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560519January 18, 2014
SEATS
THE DRIVER'S SEAT FRAME MOUNT SNAPPED, CAUSING SEAT TO SHIFT, WHICH IN TURN CAUSED THE DRIVER TO SHIFT RESULTING IN VEHICLE SWERVING INTO ADJACENT LANE. DRIVE WAS ABLE TO TAKE CORRECTIVE ACTION, AVOIDING HEAD ON COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559435January 11, 2014
AIR BAGS
WENT IN FOR HIGH PRESSURE HOSE REPLACEMENT AND CAME OUT WITH AIR BAG LIGHT FLASHING. DEALER (WOLFCHASE NISSAN) WOULD NOT OWN UP TO IT BEING A PROBLEM. FRUSTRATED THAT NISSAN DID NOT RECALL THE 07 AS THEY SHOULD HAVE ALL CARS, ETC WITH THAT SAME SPECIFICATION INSTEAD OF A FEW. HUNDREDS OF THOUSANDS HAVE COMPLAINED BUT NOTHING SEEMS TO BE DONE FOR THE 07 MODELS. SHOULD A CONSUMER HAVE TO LOSE A LIFE DUE TO A FAULTY SENSOR OR WHATEVER THE ISSUE WITH THE PASSENGER SEAT CUSHIONS OR MODULES? NISSAN KNEW THE ISSUE EXIST BUT DOESN'T WANT TO OWN UP TO THIS RECALL. I'M BEGGING FOR AN INVESTIGATION REGARDING THIS ISSUE. PEOPLE HAVE LOST LIVES DUE TO ERRORS WITH THE AIR BAG AND I PERSONALLY DON'T WANT TO BE THE NEXT VICTIM. IF DEALER EXPECTS ME TO PAY $1200.00 FOR SOMETHING THAT I DID NOT CAUSE, THEY ARE TRULY MISTAKEN. I WILL RAISE MY VOICE TO THE HEAVENS BEFORE THAT HAPPEN. PLEASE INVESTIGATE THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559152January 9, 2014
SUSPENSION, SEATS, SERVICE BRAKES
I PURCHASED MY 2007 MURANO IN AUGUST 2011. FROM THE DATE OF PURCHASE, I'VE HAD MULTIPLE ISSUES. THE BRAKES HAVE BEEN A CONSTANT ISSUE, I'VE HAD TO REPLACE THE FRONT STRUTS (BEFORE 60,000 MILES) AND WAS TOLD THAT I NEED TO REPLACE THE REAR SHOCKS AS SOON AS POSSIBLE, THE DRIVER SIDE VISOR IS BROKEN, 2 MONTHS AGO IT BEGAN LEAKING OIL FOR SOME UNKNOWN REASON, AND NOW THE FRONT SEAT IS BROKEN, CAUSING THE LEFT HAND SIDE OF THE SEAT TO 'FLOAT'. I WEIGH 140 LBS SO IT'S NOT LIKE I'VE CAUSED ANY UNDUE STRESS ON THE SEAT. THE VEHICLE CURRENTLY HAS 70,000 MILES. I CANNOT AFFORD TO MAKE ALL THE REPAIRS - BUT CANNOT SELL IT UNTIL I DO MAKE THEM (WHO IN THEIR RIGHT MIND WANTS TO PURCHASE A CAR THAT NEEDS $2500 POURED INTO IT FOR REPAIRS, WITH NEW ISSUES OCCURRING ON A REGULAR BASIS). IT'S A SHAME THAT NISSAN CAN PRODUCE SOMETHING OF SUCH POOR QUALITY AND NOT BE FORCED TO STAND BEHIND THEIR PRODUCT. THIS IS THE WORST CAR I'VE EVER OWNED. IF I CAN EVER GET RID OF THIS IT I'LL NEVER OWN ANOTHER NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557823December 30, 2013
SEATS
DRIVERS SEAT RAIL IS BROKEN AND ROCKS BACK AND FORTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557917December 30, 2013
STEERING
POWER STEERING LINE SPLIT, SPRAYING OIL OVER ENGINE, DRIVETRAIN AND ACCESSORIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554842December 4, 2013
SEATS
BROKEN SEAT FRAME. WHILE APPROACHING A RED LIGHT THE DRIVER'S FRONT SEAT HAD A SNAPPING SOUND AND I BEGAN LEANING TOWARD THE LEFT. SEAT NOW ROCKS AND LEANS TOWARD THE LEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553557November 23, 2013
SEATS
WHILE BACKING OUT OF OUR GARAGE. MY WIFE HEARD A NOISE LIKE SOMETHING BROKEN AND THE SEAT IMMEDIATELY SHIFTED TO THE LEFT. NOW THE SEAT WOBBLES AND NOW LEANS TO THE LEFT, THE VEHICLE IS NOT SAFE TO DRIVE. YOU DO NOT HAVE TOTAL CONTROL OF THE VEHICLE WHILE THE SEAT WOBBLES WHEN YOU DRIVE. AFTER MY INSPECTION THE REAR CROSS SUPPORT ARM IS BROKEN WHERE IT MOUNTS TO THE LEFT TRACK ASSEMBLY. I AM A SERVICE MANAGER IN THE AUTOMOTIVE INDUSTRY. I AM INVOLVED IN FACTORY RECALLS AT THE DEALERSHIP. I CAN NOT UNDERSTAND WHY THIS ISSUE HAS NOT BEEN DEFINED AS A FACTORY DEFECT AND A REAL SAFETY ISSUE. NISSAN NEEDS TO CORRECT THIS ISSUE BEFORE THIS RESULTS IN A CASUALTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553061November 20, 2013
SEATS
THE VERY COMMON ISSUE OF THE DRIVER'S SIDE SEAT BROKE AND IS NOT PROPERLY ADHERED TO THE FRAME OF THE CAR. THIS POSSESSES A VITAL THREAT TO OPERATING THIS VEHICLE. I WOULD ASK THAT THIS BE CONSIDERED FOR A RECALL FROM NISSAN AS THIS IS A HUGE SAFETY ISSUE FOR MURANO OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552926November 19, 2013
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, THE DRIVER'S SEAT FRAME WELD BECAME FRACTURED, CAUSING THE SEAT TO FALL BACKWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 82,000. ..UPDATED 12-30-13 *BF THE CONSUMER WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE WAS OUT OF WARRANTY THEREFORE THE CASE WAS CLOSED. THE MANUFACTURER WOULD NOT ASSIST WITH ANY REPAIRS. UPDATED 1/22/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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