Nissan Murano Complaints (2005)

987 consumer complaints on file.

#10430017October 13, 2011
ELECTRICAL SYSTEM
POWER FAILURE, INABILITY TO ACCELERATE AND POSSIBILITY TO BEING REAR-ENDED AS A RESULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429946October 12, 2011
SEATS
I WAS REAR ENDED WHILE STOPPED FOR A LIGHT AND THE DRIVER'S SEAT-BACK FELL BACKWARDS AS A RESULT OF THE IMPACT. THE SPEED LIMIT IN THE AREA IS 50MPH AND I AM NOT SURE HOW FAST THE OTHER DRIVER WAS GOING. THE CAR HAS BEEN SCRAPPED BY THE OTHER DRIVER'S INSURANCE CARRIER. I HAVE BEEN TOLD THAT THE SEAT -BACKS ARE NOT SUPPOSED TO MOVE ON IMPACT. *KB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10429249October 9, 2011
SEATS
DRIVER SIDE FRONT SEAT BROKEN FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427866September 29, 2011
VEHICLE SPEED CONTROL
I PURCHASED A PRE-OWNED MURANO WITH THE EXTENDED WARRANTY. A FEW MONTHS AGO I HAD THE OIL CHANGED AND WAS NOTIFIED THE TRANSFER CASE WAS LEAKING. I BROUGHT THE CAR TO A NISSAN DEALERSHIP TO BE FIXED. THE LEAKS WERE FIXED, A FEW DAYS LATER THERE WAS AN INTENSE BURNING SMELL. I BROUGHT THE CAR BACK IN TO THE NISSAN DEALER AND THEY FIXED IT AGAIN. I WAS TOLD THERE WERE SOME MORE LEAKS FOUND. NOW AFTER DRIVING THE CAR IN STOP AND GO TRAFFIC FOR A LONG PERIOD OF TIME THE CAR WILL NOT ACCELERATE PROPERLY. THERE IS A 4 SECOND DELAY THEN THE CAR LURCHES FORWARD. WHEN I TURN THE CAR OFF FOR A WHILE AND TURN IT BACK ON THE PROBLEM SEEMS TO GO AWAY. I BROUGHT IT AGAIN TO THE NISSAN DEALER AND THEY WILL DO NOTHING BECAUSE THEY CANNOT REPLICATE THE PROBLEM. I WAS TOLD THE WARRANTY WILL NOT PAY FOR PARTS UNLESS THE PROBLEM CAN BE DUPLICATED AT THE DEALER. THIS IS A SERIOUS SAFETLY ISSUE AND I AM NO LONGER COMFORTABLE DRIVING THIS CAR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427943September 29, 2011
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT WHILE MAKING A SLIGHT TURN AT 20 MPH, THE FRONT DRIVERS SEAT SHIFTED TO THE LEFT IN A ROCKING MOTION. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND THEN RESUMED DRIVING WITH CAUTION. THE VEHICLE HAD NOT BEEN REPAIRED, BUT THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.... UPDATED 10/27/11*BF UPDATED 3/30/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427803September 28, 2011
STEERING
TRAVELING ON A CURVE AT APPROXIMATELY 35 MPH WHEN APPROACHING THE EXIT/CURVE, HEARD NOISE ON FRONT RIGHT HAND SIDE. RELEASED FOOT OFF THE ACCELERATOR AND WHEN I TRIED TO STEER I COULD NOT MANEUVER IT AS I WANTED. I HIT THE CONCRETE DIVIDER ON THE ROAD, ROLLED OVER AND ENDED UP ON THE OTHER LANE ON THE DIVIDER ON THE OTHER SIDE OF THE ROAD. THE CAR WAS A TOTAL LOSS BUT I SURVIVED. I BELIEVE SOMETHING POPPED RELATED TO THE STEERING OF THE CAR. HORRIBLE EXPERIENCE. *TT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10427033September 24, 2011
VISIBILITY
DRIVER SIDE SUN VISOR WILL NOT STAY SECURED IN THE 'UP' POSITION. FALLS INTO DRIVER'S VISION AT UNEXPECTED TIMES AND ESPECIALLY IF DRIVING OVER ROUGH SURFACE OR HITTING BUMP OR DIP IN ROAD SURFACE. PRESENTS CLEAR AND PRESENT DANGEROUS CONDITION(S) FROM SUDDEN LACK OF VISIBILITY AND/OR IN ACTING AS A POTENTIAL 'KNIFE EDGE' IN CASE OF A SUDDEN STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426848September 22, 2011
SEATS
WHILE DRIVING AT HIGHWAY SPEED (55MPH), THE DRIVERS SEAT SUDDENLY FELL BACKWARDS. LUCKILY, IT WAS ONLY FELL BACK ON THE LEFT SIDE. IF BOTH SIDES HAD BROKEN, MY WIFE MIGHT HAVE LOST CONTROL OF THE VEHICLE. LOOKING AT THE SEAT, THERE IS A CROSS BAR AT THE BOTTOM OF THE SEAT BACK THAT HAD ONE SIDE SHEAR OFF. I'VE READ A NHTSA REPORT (SEE HTTP://X.NISSANHELP.COM/FORUMS/MURANO/12811-NO-RECALL-MURANO-SEAT.HTML) THAT SAYS THAT "WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED. THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION. INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED." WITH THE SEAT BROKEN, I FIND IT HARD TO BELIEVE THAT AN INVESTIGATOR WOULDN'T FIND THIS NOT BEING A SAFETY ISSUE BECAUSE IT'S VERY DANGEROUS TO DRIVE THE VEHICLE IN THIS CONDITION. IF THE RIGHT SIDE ALSO BROKE, IT MAY CAUSE THE BACK OF THE SEAT TO FALL BACKWARDS AND I WOULD EXPECT THE DRIVER TO LOSE CONTROL. WITH THE NUMBER OF PEOPLE POSTING THIS COMPLAINT ONLINE, I'M AMAZED THAT THIS HASN'T RESULTED IN A RECALL. ALSO, SINCE I'VE READ THAT NISSAN HAS REDESIGNED THE SEAT BRACKET, THEN THIS WOULD CONFIRM THAT THERE WAS INFERIOR ENGINEERING DONE PREVIOUSLY. OTHERWISE, THEY WOULDN'T HAVE FIXED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426572September 21, 2011
VISIBILITY
THE DRIVER'S SIDE SUN VISOR FAILS DIRECTLY INTO MY LINE OF VISION AND WILL NOT STAY UP. YOU CAN PUSH IT BACK UP BUT THEN AT ANY GIVEN TIME IT WILL FALL AGAIN. EXTREMELY FRUSTRATING AND DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426495September 20, 2011
VISIBILITY
DRIVER SIDE SUN VISOR WILL NOT STAY UP REGARDLESS OF THE POSITION IT IS IN AND CONTINUES TO FALL DOWN BLOCKING THE DRIVER'S VIEW. IT FALLS DOWN UNEXPECTED WHILE DRIVING SUDDENLY BLOCKING THE DRIVER'S VIEW OF ONCOMING TRAFFIC, TRAFFIC SIGNALS, ETC. I (AND MANY OTHER OWNER BASED ON BLOGS AND REVIEWS) HAVE CONTACTED NISSAN SEVERAL TIMES, FILED A COMPLAINT AND REQUESTED A RECALL, TO NO AVAIL. THIS IS CLEARLY A SAFETY ISSUE THAT SHOULD HAVE BEEN ADDRESSED IN EARLIER VEHICLES. UNDOUBTEDLY THERE HAVE BEEN ACCIDENTS AND NEAR MISSES DUE TO THIS OBSTRUCTION TO THE DRIVER'S VIEW OF THE ROAD AND TRAFFIC FLOWS. A RECALL NEEDS TO BE CALLED TO GET THIS MATTER ADDRESSED ESPECIALLY SINCE THE MANUFACTURER IS WELL AWARE OF THE HAZARD IT CREATES AND THAT THE COMPONENT FAILURE HAS BEEN IN EXISTENCE SINCE AT LEAST 2003. FILE # 6909366 WAS BEEN CREATED TO DOCUMENT MY CONCERN BY GINGER KNIGHT, CONSUMER AFFAIRS REPRESENTATIVE, NISSAN CONSUMER AFFAIRS. IF A RECALL HAS ALREADY BEEN ISSUED, PLEASE ADVISE OF THE INFORMATION SO I CAN GET THIS FIXED. IF NOT, PLEASE CONSIDER THIS AND THE NUMEROUS OTHER COMPLAINTS REGARDING THIS KEY COMPONENT FAILURE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426508September 20, 2011
SEATS
BROKEN DRIVER'S SIDE SEAT FRAME DUE TO POOR DESIGN/CONSTRUCTION. UNSAFE. WOULD CERTAINLY CAUSE UNDUE INJURY IF INVOLVED IN ACCIDENT. PLEASE PRESS NISSAN TO ISSUE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425847September 17, 2011
UNKNOWN OR OTHER
WHEN DRIVING MY NISSAN MURANO ESPECIALLY ON HOT DAYS/IN STOP & GO TRAFFIC, THE VEHICLE FAILS TO RESPOND TO THE DEPRESSION OF THE ACCELERATOR. WHEN IT HAPPENS (~1X/WEEK), THE VEHICLE WILL BE AT A COMPLETE STOP & NOT BEGIN TO ACCELERATE AFTER DEPRESSING THE ACCELERATOR UNTIL AROUND 3K RPMS. THE PROBLEM IS RESOLVED BY CYCLING THE VEHICLE OFF THEN ON, GIVEN THAT THE DRIVING CONDITIONS DON'T REMAIN IN THE FORM WHICH APPEARED TO INITIATE THE INCIDENT. IN ONE INSTANCE (AND ONLY ONCE), THE VEHICLE WAS LEFT RUNNING, WITH THE A/C ON WHILE I MADE A QUICK RUN INTO A CONVIENENCE STORE. AFTER BACKING OUT OF THE PARKING SPACE WITHOUT A PROBLEM, THE VEHICLE EXHIBITED IT'S SLIGHT HESITATION WHILE IN DRIVE, BUT THEN LURCHED FORWARD AT ~3K RPMS, AND ACQUIRED THE DESIRED SPEED AND MANUEVERS. AFTER WAITING AT THE LIGHT JUST OUTSIDE OF THE PARKING LOT, THE VEHICLE WOULD NOT RESPOND TO THE DEPRESSION OF THE ACCELERATOR IN THE FORM OF MOVEMENT. THAT IS, THE ENGINE WOULD REV TO AS MUCH AS 5K RPMS, BUT NOT MOVE MORE THE .5-1MPH. THE USUAL CYCLING OF THE ENGINE OFF & THEN ON, WOULD NOT RESOLVE THE PROBLEM. THE NEXT DESTINATION WAS NEARBY (1MI.) & DOWNHILL, SO I WAS ABLE TO COAST, IN NEUTRAL, TO THAT LOCATION WHILST BEING HONKED AT & NEARLY REAR-ENDED BY ONCOMING TRAFFIC. AFTER THE VEHICLE HAD SAT AT THAT LOCATION FOR ~3HRS, THERE WERE NO OTHER PROBLEMS OF THE LIKE. IT IS WORTH MENTIONING THE HESITATION PROBLEM WAS NOT EXPERIENCED FOR THE REMAINDER OF THE DAY. HOWEVER, IT WASN'T TOO LONG BEFORE THE ORIGINAL PROBLEM RETURNED. NO CHECK ENGINE LIGHT, NO OTHER MECHANICAL ISSUES I HAVE NOTICED. NO CORRELATIONS OTHER THAN THAT OF TEMPERATURE AND/OR STOP AND GO TRAFFIC. ANOTHER IMPORTANT NOTE IS THAT THOSE CORRELATIONS ARE NOT DEPENDENT UPON EACH OTHER; THE PROBLEM CAN/DOES OCCUR IN THE ABSENCE OF EITHER. HOWEVER, IT IS TYPICALLY NOT SEEN WITHOUT AT LEAST ONE OF THOSE FACTORS PRESENT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424573September 10, 2011
SEATS
BACK BRACE OF DRIVER SEAT SNAPPED. APPARENTLY WIDESPREAD PROBLEM AND I'M REPORTING MINE. LUCKILY THIS DIDN'T HAPPEN WHILE VEHICLE WAS BEING DRIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424408September 9, 2011
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH, THE FRONT DRIVER SEAT MOVED FORWARD. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD WHERE THE CONTACT NOTICED THAT THE FRONT DRIVER SEAT MOUNTING BRACKET WAS FRACTURED, HOWEVER HE WAS ABLE TO RESUME OPERATION CAUTIOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 139,000. UPDATED 09/27/11 *BF THE CONSUMER STATED THE SEAT IS NO LONGER FIRMLY ATTACHED TO THE CAR. DUE TO A BROKEN SEAT BRACKET. UPDATED 09/30/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422125August 30, 2011
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2005 NISSAN MURANO. CONSUMER STATES SAFETY PROBLEMS WITH VEHICLE DOOR LOCKS *TGW THE CONSUMER STATED THE DRIVER SIDE FRONT DOOR LOCK WORKED INTERMITTENTLY. WHEN THE LOCK SYSTEM WAS ACTIVATED ELECTRONICALLY, THE DOORS TYPICALLY FAILED TO COMPLETELY LOCK OR UNLOCK COMPLETELY. THE INSIDE LOCK BUTTON ONLY MOVED HALF WAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420936August 22, 2011
VISIBILITY
THE DRIVER SIDE SUN VISOR ON MY 2005 NISSAN MURANO WILL NOT STAY IN THE "UP" POSITION. IT CAN ROTATE TO VERTICAL AT ANY TIME, BLOCKING THE DRIVER'S VISION AND DISTRACTING THE DRIVER'S ATTENTION. REPLACEMENT VISORS ARE $300 AND UP. NISSAN IS IN COMPLETE DENIAL THAT THIS CHRONIC PROBLEM EXISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420993August 22, 2011
VISIBILITY, SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE SUN VISORS WOULD NOT REMAINED CLOSED WHEN DRIVING OVER ANY UNEVEN ROAD SURFACES. ALSO, THE DRIVER SIDE SEAT BRACKET THAT WAS ATTACHED TO THE FRAME FRACTURED, CAUSING THE SEAT TO ROCK BACK AND FORTH ABNORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE COST OF REPLACING THE SEAT WOULD NOT BE COVERED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420847August 21, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, ELECTRICAL SYSTEM
2 TPMS SENSORS FAILED AND COST $285 TO REPLACE. BATTERIES FAILED IN EACH SENSOR REQUIRING A FULL REPLACEMENT OF EACH UNIT. TIRE PRESSURE LIGHT WOULD COME ON AFTER 10 MILES, LEADING THE DRIVER TO BELIEVE THAT THERE WAS A PRESSURE PROBLEM WHEN THERE REALLY WAS NOT AN ISSUE, WHICH COULD CREATE A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420846August 21, 2011
LATCHES/LOCKS/LINKAGES
DRIVER SIDE DOOR ACTUATOR FAILED AND REPAIR PARTS ORDERED 8/10/11. IT HAD FAILED ON NUMEROUS OCCASIONS AND COMPLETELY IN AUGUST, 2011, AND IT BECOMES A SAFETY ISSUE AS IT PREVENTS ACCESS FROM THE DRIVERS SIDE. ACCESS HAS TO BE MADE FROM THE PASSENGER SIDE OR FROM THE REAR DOOR. IT COSTS $431 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420740August 19, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 15 MPH THE VEHICLE SUDDENLY STALLED. THERE WAS ALSO A WHINING SOUND BEFORE THE VEHICLE WOULD DECELERATE AND LOSE POWER. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE MOST RECENT FAILURE OCCURRED WHEN THE TRANSFER CASE MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000 UPDATED 12/12/11*LJ UPDATED 02/01/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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