Nissan Murano Complaints (2005)

987 consumer complaints on file.

#10443889January 15, 2012
VISIBILITY
VISOR KEEPS FALLING DOWN WHILE DRIVING. I ALMOST GOT INTO A CAR ACCIDENT COUPLE TIMES BECAUSE VISOR FELL DOWN AND BLOCKED MY VIEW. I THINK NISSAN SHOULD RECALL THIS PROBLEM. I RESEARCH THIS PROBLEM ONLINE AND HUNDREDS OF PEOPLE GOT THE SAME PROBLEM. IT'S A VERY SERIOUS PROBLEM AND SHOULD'T BE IGNORED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443315January 10, 2012
VISIBILITY
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE SUN VISOR CONTINUED FALLING FROM ITS HOUSING UNTIL THE VISOR WAS TIED IN PLACE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS ADVISED THAT THERE WAS NO REPAIR AVAILABLE FOR THE FAILURE. THE CONTACT STATED THAT THE DEALER INFORMED HIM THAT THERE WAS ONLY A TEMPORARY REMEDY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442649January 6, 2012
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
I AM WRITING TO INFORM YOU OF MY PROBLEMS OCCURRING WITH MY 2005 NISSAN MURANO SL VIN# [XXX]. I PURCHASED MY CAR FROM YOUR DEALERSHIP IN 2005 AND HAVE GONE FOR ALL OF MY SERVICE NEEDS TO YOUR FACILITY. THERE HAVE BEEN 3 DIFFERENT INSTANCES IN WHICH I HAVE TAKEN MY CAR INTO YOUR SERVICE DEPARTMENT FOR ISSUES/PROBLEMS WITH THE TRANSFER CASE / CVT UNIT. TODAY JANUARY 5,2012, I CALLED NISSAN SERVICES REGARDING THE SAME ISSUE AGAIN WITH MY TRANSFER CASE AND WAS INFORMED TO BRING IT INTO YOUR SERVICE DEPARTMENT. I BROUGHT THE CAR IN AND INFORMED THE FRONT DESK OF THE PROBLEM. FOUR HOURS LATER, I WAS INFORMED THAT YES THE TRANSFER CASE WAS CRACKED BUT IT WOULD NOT BE REPAIRED BECAUSE IT WAS NOT THE SAME PROBLEM FROM BEFORE AND BECAUSE I WAS OUT OF WARRANTY. I HAVE 3 SEPARATE SERVICE ORDERS FROM THE OTHER REPAIRS FROM YOUR DEPARTMENT THAT CLEARLY STATE WHAT THE ISSUE/PROBLEM WAS "THE TRANSFER CASE WAS REPLACED DUE TO DAMAGE". I HAVE BEEN A LOYAL CUSTOMER FOR THE PAST 7 YEARS AND AM DISAPPOINTED IN THE SERVICE RECEIVED REGARDING A KNOWN ONGOING ISSUE WITH THE CVT / TRANSFER CASE OF THE MURANO, AND FEEL THAT THIS PROBLEM SHOULD BE COVERED AND RESOLVED AT NO COST TO ME. ATTACHED PLEASE FIND THE 3 SERVICE ORDER NUMBERS I AM REFERRING TO REGARDING REPAIRS TO THE CVT / TRANSFER CASE 11/17/08 - NICS129368 5/14/09 - 6004693-1 10/28/10 - 6026212-3. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441457December 28, 2011
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE DRIVER SIDE SEAT BEGAN LEANING TO THE LEFT ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS LOCATED AT THE SEAT ADJUSTER ASSEMBLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED TO THE CONTACT THAT THE FAILURE WAS NOT A SAFETY ISSUE AND DENIED ANY FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 99,024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441147December 24, 2011
SEATS
WHEN SITTING IN THE DRIVER'S SEAT, I HEARD A BREAKING NOISE AND THE SEAT GAVE WAY ON THE LEFT SIDE. UPON FURTHER INSPECTION, THE FRAME ON THE BOTTOM LEFT OF THE DRIVER'S SEAT HAS BROKEN CAUSING THE DRIVER TO SIT IN A DANGEROUS AND POTENTIALLY HARMFUL POSITION WHEN OPERATING THE VEHICLE. CONTACTED A NISSAN DEALER AND WAS TOLD ONLY FIX WAS TO PURCHASE A NEW SEAT WHICH WOULD COST $1,700 - $2,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439200December 9, 2011
SEATS
DRIVERS BOTTOM SEAT ASSEMBLY IS BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438967December 8, 2011
SEATS
DRIVER'S SEAT ADJUSTER ASSEMBLY FAILED. THE SEAT SHIFTS WHEN HITTIN G A BUMP. IT ALSO MOVES WHEN ENTERING THE VEHICLE. THIS IS A SAFETY ISSUE. THE DEALER TOLD ME MY EXTENDED WARRANTY DOES NOT COVER IT. THIS PART SHOULD BE ON A RECALL, AND CAR OWNER SHOULD NOT HAVE TO BE RESPONSIBLE FOR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438572December 5, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
I WAS GOING AROUND THE VEHICLE IN FRONT OF ME AND I HEARD A LOCK SNAPPING SOUND. I WAS INFORMED IT WAS THE TRANSFER CASE. LUCKILY I WAS ONLY TRAVELING 5 MPH WHEN THE TRANSFER CASE BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437992December 1, 2011
ENGINE AND ENGINE COOLING
OUR CAR IS STARTING THE SURGING THING AND ACTS LIKE IT IS GOING TO TURN OFF THEN ZOOMS OFF. I NEVER REALIZED THE CVT CAUSE SO MANY PEOPLE ISSUES. THE COWARDS AT NISSAN NOT STEPPING FORWARD ARE GOING TO REALIZE REAL QUICK THEY SHOULD HAVE BEEN LOYAL TO THEIR CUSTOMERS! I ALONG WITH A LOT OF OTHER FOLKS WILL NOT BE GOING BACK TO NISSAN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436657November 21, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SUN VISORS WOULD NOT REMAIN IN THE UPWARD POSITION. THE CONTACT ALSO STATED THAT THE SUN VISORS FALL DOWN AND CREATE A DISTRACTION WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER STATED BOTH SUN VISORS NEEDED TO BE REPLACED. THE CONTACT DID NOT REPLACE THE SUN VISORS. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436658November 21, 2011
VISIBILITY
BOTH SUN VISORS ON MY NISSAN MURANO STARTED FLOPPING VERTICALLY DOWN. THEY DO NOT STAY UP, NOR TILTED DOWNWARDS AGAINST THE WINDSHIELD. AS A RESULT MY VIEW GETS DISTURBED WHILE STARTLING ME. HAVE CHECKED WITH THE DEALER WHEN GETTING ANOTHER REPAIR. THEY SAY THAT IT COSTS $300-$500 EACH TO REPLACE THEM. NO USED SUN VISORS ARE AVAILABLE IN THE AFTER MARKET AS ALL SUN VISORS TEND TO GO BAD. THIS IS A 100% COMMON SAFETY ISSUE WITH ALL MURANO'S AND VERY EXPENSIVE REPLACEMENT WHERE THIS SHOULD NOT HAVE HAPPENED. I AM 51 YEARS OLD AND NEVER EXPERIENCED THIS WITH ANY CARS I HAVE EVER HAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436373November 18, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE DOOR LOCKS ON MY VEHICLE WILL NOT LOCK OR UNLOCK WITH THE KEYLESS REMOTE AND THE PASSENGERS FRONT DOOR LOCK WILL NOT LOCK OR UNLOCK UNLESS MANUALLY LOCKED AND ALSO THE BACKSEAT BEHIND THE PASSENGER THAT DOOR WILL NOT LOCK OR UNLOCK WITH THE KEYLESS REMOTE THIS IS A SAFETY HAZARD FOR MY YOUNG CHILDREN RIDING IN MY CAR. THE MANUFACTURER OF THE THESE VEHICLES SHOULD BE HELD RESPONSIBLE FOR THE COST TO CORRECT THESE PROBLEMS APPARENTLY THIS HAS BEEN AN ON GOING ISSUE WITH THESE DOOR LOCKS AS TO WHAT I HAVE SEEN WITH THE COMPLAINTS POSTED. WHAT IS IT GOING TO TAKE TO GET THESE LOCKS FIXED BEFORE YOUNG CHILDREN GET KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435591November 14, 2011
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE WELD ON THE DRIVER SIDE SEAT WAS BROKEN. THE CONTACT COULD SIT IN THE SEAT BUT THE SEAT WOULD ROCK BACK AND FOURTH. THE CONTACT WAS CONCERNED THAT IF INVOLVED IN A CRASH, THE SEAT COULD POSSIBLY BE USED AS A PROJECTILE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE FRONT DRIVER SEAT AND THEY STATED THAT THERE WAS NOTHING THEY COULD DO TO ASSIST. THE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433854November 1, 2011
SEATS
I OWN A 2005 NISSAN MURANO SE. AS I WAS GOING 60 MPH IN THE FAST LANE DOWN THE HIGHWAY, THE SEAT SNAPPED ,TILTED TO THE LEFT THEN LURCHED BACKWARD BECOMING UNSTABLE. I ALMOST LOSS CONTROL OF THE CAR AND INJURED MY BACK. I HAD TO PULL OVER TO THE SIDE OF THE ROAD AND THE BAR THAT IS IN THE LOWER BOTTOM OF THE SEAT BRACKET BROKE OFF AND THE SCREW THAT ANCHORS THE SEAT TO THE FLOOR BECAME UNSTABLE. I HAD TO FIND A WAY TO SECURE THE SEAT TO RIDE HOME AND LUCKY ME HAD SOME PATIO BRICKS IN THE BACK WHICH ARE NOW HOLDING THIS SEAT UP OTHERWISE IT WILL COLLAPSE. I CALLED NISSAN HEADQUARTERS AND THEY WILL NOT HELP ME AND THEY DO NOT CARE. THE DEALER WANTS $1,800 TO FIX WHICH I COULD PUT DOWN FOR ANOTHER CAR BECAUSE I WILL NEVER BUY A NISSAN AGAIN. ALSO , THE DOOR HANDLES HAVE BROKE ,THE DIFFERENTIAL AND A LONG LIST OF MANY THINGS WITH THIS CAR. I TAKE CARE OF MY CAR BUT THIS MODEL IS A NIGHTMARE. THEY COULD OFFER SOMETHING OF A DISCOUNT BUT TOO GREEDY. I COULD OF LOSS MY LIFE WITH THIS CAR BUT I AM LUCKY TO BE AN OLDER DRIVER AND EXPERIENCED. THE SEAT HAS NO SUPPORT AND WILL FALL OVER BACKWARD. THERE SHOULD BE A SOLUTION THE BRACKET THAT HOLDS THE SUPPORT BAR IS THINNER THAN A DIME AND IS A MANUFACTURING DEFECT. THIS COULD OF HAPPENED AT ANY TIME DEPENDING ON THE TYPE OF HIGHWAY YOU TRAVEL NO MATTER THE MILEAGE OR THE AGE OF THE VEHICLE. THE DRIVER'S SEAT IS A SAFETY ISSUE NOT LIKE THE PASSENGER SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432777October 25, 2011
POWER TRAIN
MY TRANSMISSION AND ENGINE BEGAN BEHAVING ERRATICALLY. THE ENGINE DID NOT RESPOND TO THE GAS PEDAL IMMEDIATELY AND SEEMED TO WORK VERY HARD TO MOVE THE VEHICLE. THE ERRATIC BEHAVIOR WAS THEN ACCOMPANIED BY WHAT SOUNDED LIKE A PLANE LANDING THEN A LOUD BANG. THE BEHAVIOR OF THE TRANSMISSION CAUSED THE TRANSFER CASE TO FRACTURE. (THIS WAS CONFIRMED BY MY MECHANIC AND AGAIN BY THE NISSAN DEALER SERVICE DEPARTMENT). NISSAN HAS RECOGNIZED THE TRANSMISSION PROBLEMS IN A NUMBER OF ITS MODELS INCLUDING THE 2005 MURANO. AS A RESULT, NISSAN VEHICLES RANGING IN YEARS FROM 2003-2010 EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT) HAVE RECEIVED A 10-YEAR /120,000 MILE CVT LIMITED WARRANTY EXTENSION. UNFORTUNATELY THIS EXTENSION'' ONLY COVERS THE TRANSMISSION ITSELF AND NOT THE PARTS AROUND IT. I AM STUCK PAYING THE $3,400 TO REPLACE THE TRANSFER CASE OR BE FORCED TO SELL THE CAR. NISSAN IS LEAVING THE ORIGINAL CVT IN MY MURANO AND I WILL UNDOUBTEDLY BE IN THE SHOP PAYING OUT OF POCKET FOR ANOTHER BREAKAGE THAT COULD BE AVOIDED BY A RECALL. I RAISED THIS ISSUE WITH NISSAN CORPORATE AFFAIRS AND WAS PROMPTLY TOLD THAT THE TRANSFER CASE WAS NOT COVERED UNDER THE EXTENDED CVT WARRANTY AND THEY WILL NOT BE ASSISTING FINANCIALLY. THEY DID HOWEVER OFFER ME A $150 VOUCHER OFF OF THE INVOICED PRICE OF NEW NISSAN VEHICLE. THIS RESPONSE IS LAUGHABLE AND VERY INSULTING. I AM VERY INTERESTED IN BECOMING INVOLVED IN ANY LEGAL ACTIONS THAT WILL HASTEN A RECALL SO THAT OTHERS WILL NOT BE BURDENED BY THIS MANUFACTURERS DEFECT AND FINANCIALLY FLEECED BY NISSAN CORPORATION AMIDST AN ECONOMIC RECESSION. ACCORDING TO MY RESEARCH ON THIS PROBLEM WITH NISSAN AND THE MURANO IN PARTICULAR, I AM NOT THE FIRST PERSON TO HAVE AND PAY FOR THIS REPAIR AND I WILL MOST CERTAINLY NOT BE THE LAST. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432372October 21, 2011
SEATS
DRIVERS SEAT BRACKET BROKE MAKING SEAT UNSTABLE AND UNSAFE. THIS IS A KNOWN ISSUE WITH NISSAN, AS NEWER MODEL MURANO'S HAVE A REINFORCED BRACKET. NISSAN REFUSES TO ADDRESS THE ISSUE, OR ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430595October 18, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT NOTICED ONE OF THE TWO FUEL TANK PROTECTORS PARTIALLY DETACHED FROM THE FRAME. THE VEHICLE WAS PREVIOUSLY REPAIRED IN 2006 FOR A RECALL RELATED TO THE SIMILAR DEFECT UNDER NHTSA CAMPAIGN ID NUMBER: 06V003000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY). THE REMEDY REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED REGARDING THE MOST RECENT FAILURE AND THEY ADVISED HIM TO TAKE THE VEHICLE TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 10/31/11 *BF UPDATED 11/07/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430730October 18, 2011
VISIBILITY
THE SUN VISOR IN MY NISSAN MURANO FLIPS DOWN AND DOES NOT STAY UP WHILE DRIVING. THIS IS A SAFETY HAZARD AS IT SUDDENLY DROPS DOWN ON SLIGHTEST OF BUMPS AND BLOCKS THE VISIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430504October 17, 2011
AIR BAGS, ELECTRICAL SYSTEM
AIRBAG LIGHT FLASHING, BOTH FRONT DOOR LOCKS QUIT WORKING AT THE SAME TIME ALONG WITH THE HATCH LOCK THAT GETS STUCK, NOW THE SUN VISOR ON DRIVERS SIDE IS FALLING DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430195October 14, 2011
SEATS
LEFT REAR ANCHOR OF THE DRIVERS SEAT BROKE GOING OVER A SPEED BUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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