Nissan Murano Complaints (2004)

678 consumer complaints on file.

#10364109November 5, 2010
VISIBILITY
NISSAN MURANO 2004 DRIVER SIDE SUNVISOR DOE NOT STAY IN PLACE , SUDDENLY DROPS AND BLOCKS DRIVER VIEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366067November 3, 2010
ENGINE AND ENGINE COOLING
VEHICLE STOPS RUNNING AFTER BEING STARTED. CAR WILL START AND THEN DIE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363662November 2, 2010
POWER TRAIN
MURANO STOPPED DURING TRAFFIC WHILE CHILD AND WIFE IN CAR - DETERMINED WAS TRANSFER CASE CAUSING LOUD BANGING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360690October 15, 2010
VISIBILITY
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE SUN VISOR WOULD REPEATEDLY FALL, OBSTRUCTING THE DRIVER'S VIEW OF THE ROADWAY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER YET THE DEALER COULD NOT GUARANTEE THAT THE FAILURE WOULD NOT RECUR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE THE FAILURE MILEAGE WAS APPROXIMATELY 90,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360546October 14, 2010
LATCHES/LOCKS/LINKAGES
2004 NISSAN MURANO: DOOR ACTUATORS ON ALL FOUR DOORS ARE EITHER PARTIALLY CLOSING OR PARTIALLY OPENING. THIS RESULTS IN THE DOORS NOT READILY OPENING WHEN TRYING TO ENTER THE CALL. THIS IS A SAFETY CONCERN FOR TWO REASONS, 1) IT DOES NOT ALLOW FOR IMMEDIATE ACCESS TO THE VEHICLE IN AN EMERGENT OR DANGEROUS ENCOUNTER, 2) IT ALLOWS OTHERS TO ACCESS THE VEHICLE WHEN IT SHOULD OTHERWISE BE SECURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360196October 13, 2010
LATCHES/LOCKS/LINKAGES
MY 2004 NISSAN MURANO PASSENGER DOOR LOCK FAILS TO OPEN WITH REMOTE CONTROL. THERE ARE NO KEY ACCESS ON THE PASSENGER HANDLE. I EITHER END UP THINKING MY DOORS ARE ALL LOCKED OR I TRY TO UNLOCK THE PASSENGER SIDE DOOR AND IT DOES NOT. 1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. 3. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW TO UNLOCK A DOOR USING THE MANUAL LEVER IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXPERIENCE WITH IT. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. SOME PEOPLE WHO CANNOT AFFORD THE $1600 TO HAVE ALL THE SOLENOIDS REPLACED WILL FORGO GETTING REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360388October 13, 2010
FUEL SYSTEM, OTHER
I HAVE A 2004 NISSAN MURANO AND THE GAS CAP DOOR GETS STUCK ALL THE TIME... THIS IS A SAFETY ISSUE. IF MY WIFE WERE LOW ON GAS AND IT WAS NIGHT TIME THIS COULD BE A PERSONAL SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360081October 12, 2010
VISIBILITY
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 70 MPH, THE DRIVER SIDE SUN VISOR FLIPPED DOWN OBSTRUCTING HIS VISION. THE FAILURE OCCURRED INTERMITTENTLY WHILE THE CONTACT WAS DRIVING AT ANY SPEED. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359524October 7, 2010
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2004 NISSAN MURANO SL AND HAVE HAD TROUBLES WITH VEHICLE HESITATION FOR QUITE SOME TIME NOW. IT SEEMS TO BE MOST PRESENT WHEN IN STOP AND GO TRAFFIC AND THE ENGINE IS WARM. AFTER APPROXIMATELY 10MINS OF STOP AND GO, THE GAS PEDAL DOES NOT RESPOND FOR A FEW SECONDS AND THE VEHICLE SUDDENLY LUNGES FORWARD AGGRESSIVELY PRESENTING A VERY DANGEROUS SITUATION. THE DEALERSHIP DOES NOT KNOW WHAT IS CAUSING THIS BUT NUMEROUS REPORTS ON THE INTERNET POINT TO A VALVE BODY MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358890October 3, 2010
VISIBILITY
THE DRIVER'S SIDE SUNVISOR IN MY 2004 NISSAN MURANO DOES NOT STAY IN THE UP POSITION WHEN THE CAR HITS A BUMP IN THE ROAD. IT JUST ROTATES TO THE FULLY DOWN POSITION BLOCKING MY LINE OF SIGHT. I HAVE TO FREQUENTLY DRIVE WITH ONE HAND HOLDING THE SUNVISOR UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358190September 29, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 NISSAN MURANO TRANSMISSION/TRANSFER CASE/DIFFERENTIAL IS SHOT. THERE WAS THIS LOUD WHISTLING SOUND A SUDDEN JERK AND THEN A RATTLING SOUND WHICH I FOUND OUT FROM THE NISSAN DEALERSHIP THE TRANSMISSION NEEDS TO BE REPLACED. UPON LEAVING THE DEALERSHIP I WENT TO ACCELERATE AND THERE WAS A DELAYED RESPONSE AND THEN THE VEHICLE JUST TOOK OFF. IT APPEARS THAT ABOVE 1000 RPM THE TRANSMISSION KICKS INTO GEAR OTHERWISE THE TRUCK WILL NOT MOVE FASTER THAN 2 MPH. THIS IS EXTREMELY DANGEROUS BECAUSE IT HAPPENS WITHOUT WARNING. THE MAKERS OF NISSAN HAS BEEN NOTIFIED BY HUNDREDS OF CONSUMERS THAT OWN THE NISSAN MURANO 2003-2009. YET NISSAN WILL DO NOTHING, BUT BLAME THE CONSUMER FOR LACK OF SERVICE ON THE VEHICLE. WILL SOMEONE HAVE TO DIE BEFORE THERE IS A RECALL??!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358047September 28, 2010
SEATS:FRONT ASSEMBLY:POWER ADJUST
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE ATTEMPTING TO ADJUST THE DRIVER SIDE FRONT SEAT, THE CONTACT NOTICED THAT THE SEAT WOULD MECHANICALLY MOVE FORWARD. HOWEVER, ALL OF THE ADDITIONAL MOVABLE POSITIONS DID OPERATE NORMALLY. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRRENT MILEAGE WAS APPROXIMATELY 89,000. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356570September 20, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING MY 2004 MURANO AT 65MPH THE CAR ALL OF SUDDEN LOST COMPLETE POWER, I WAS LUCKY TO BE ABLE TO GET IT OVER TO THE SIDE OF THE FREEWAY. THE CARS POWER TRAIN WOULD NOT ENGAGE. I HAD THE CAR TOWED TO THE DEALERSHIP AND THEY INFORMED ME THE CAR HAD A RECALL THAT THEY WOULD FIX AS WELL. THIS MODEL SEEMS TO HAVE MANY ISSUES AND NISSAN SHOULD EXTEND A LARGER WARRANTY TO COVER THEM OR BUY BACK THE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355956September 16, 2010
VISIBILITY
MY 2004 MURANO SUN VISOR KEEPS DROPPING DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355999September 16, 2010
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE DOOR DOES NOT ALWAYS WORK. WHEN USING THE REMOTE THE DOOR WILL NOT LOCK OR UNLOCK, BUT THE DOOR HANDLE FUNCTIONS NORMALLY. THE CONTACT STATED THAT THE CONTROLS ON THE DRIVER SIDE DOOR, TO LOCK AND UNLOCK ALSO DOES NOT WORK. THE VEHICLE WAS NOT INSPECTED WHEN THE COMPLAINT WAS FILED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 100000. UPDATED 12/20/10 *BF UPDATED 12/21/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355829September 15, 2010
VISIBILITY
THE DRIVERS SIDE SUN VISOR ON MY 2004 NISSAN MURANO KEEPS FALLING DOWN EVEN WITH THE SIMPLEST BUMP ON THE ROAD WHILE DRIVING. THIS HAPPENS ALL THE TIME. WE PUT VELCRO ON IT AND IT HAS NOT WORKED. TOOK THE CAR TO MOSSY NISSAN AND THEY SAID IT WOULD HAVE TO BE REPLACED FOR $400. THIS IS VERY DANGEROUS WHILE DRIVING AND COULD DEFINITELY CAUSE AN ACCIDENT. THE PRICE TO REPLACE IS RIDICULOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355156September 13, 2010
ENGINE AND ENGINE COOLING:ENGINE
USES OIL!! I HEARD A RATTLE OR A CHATTERING NOISE FORM THE ENGINE ON LIGHT ACCELERATION. CHECKED ENGINE OIL IT WAS LOW. PUT ABOUT 1-1.5QTS IN. FIXED PROBLEM. NEXT OIL CHANGE ABOUT 1500-2000 MILES INTO THE OIL CHANGE HEARD SAME THING. AGAIN LOW OIL REPEATED LAST PROCESS. CHANGED OIL AND AGAIN ABOUT 1500-2000 MILES INTO THE OIL CHANGE SAME PROBLEM. THERE ISN'T A LEAK ONE ANY WEAR OUT SIDE THE ENGINE MUST BE LEAKING PAST THE RINGS AND INTO THE CYLINDERS AND BEING BURNT. IF NOT CAUGHT IN TIME WILL EVENTUALLY LEAD TO ENGINE FAILURE WHICH MEANS NO POWER STEERING NO POWER BRAKES, CAUGHT IN TRAFFIC, OR OUT IN THE MIDDLE OF NO WEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355003September 11, 2010
VISIBILITY
DRIVERS SIDE SUNVISOR ON A 2004 NISSAN MURANO WHILE DRIVING THE VEHICLE, THE SUNVISOR FALLS FROM ITS UPRIGHT POSITION TO THE DOWN POSITION, THUS BLOCKING THE DRIVER'S FIELD OF VIEW, CAUSING A MAJOR SAFETY CONCERN. NISSAN HAS ISSUED A SERVICE BULLETIN (#03-081A) COVERING THESE VISORS, WHICH SHOWS THAT THEY ARE AWARE OF THE PROBLEM. HOWEVER, THEY WILL NOT STAND BEHIND THEIR PRODUCT TO REMEDY THIS SITUATION WITHOUT CHARGING THE CONSUMER IN EXCESS OF $400 - $500 TO REPAIR IT. THERE HAS NOT BEEN A WRECK YET, BUT ITS ONLY A MATTER OF TIME WHEN THE DRIVER CANNOT SEE. WE HAVE BEEN TO THE SERVICE DEPT ON NUMEROUS OCCASIONS, BUT THEY WILL NOT FIX THE PROBLEM. THIS PROBLEM HAPPENS CONSTANTLY WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354836September 10, 2010
VISIBILITY
OWN A 2004 NISSAN MURANO. SUN VISOR ON BOTH DRIVER AND PASSENGER SIDES HAVE FAILED TO STAY IN THEIR PROPER ALL-THE-WAY FLIP UP OR DOWN POSITIONS. THEY WOULD SUDDENLY AND UNEXPECTEDLY DROP TO OBSTRUCT THE VISION OF THE DRIVER. SAID PROBLEM IS PREVALENT IN MODELS 2003-2007 AND HAS BEEN CITED BY A LOT OF OWNERS. DEALER QUOTED COST $300+ TO REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354951September 10, 2010
VISIBILITY
SUN VISOR ON BOTH DRIVER SIDE AND PASSENGER SIDE WILL "FLOP" DOWN AT ANY GIVEN TIME AND OBSCURE VISION OF THE ROAD. PASSENGER SIDE WAS LOOSE FROM THE DATE OF PURCHASE, DRIVERS SIDE STARTED RECENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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