Nissan Murano Complaints (2009)

635 consumer complaints on file.

#11015320August 15, 2017
AIR BAGS, ELECTRICAL SYSTEM
EVEN THOUGH MY CAR IS NOT REGISTERED IN THE CURRENT "CAMPAIGN" (NISSAN'S EUPHEMISM FOR A RECALL) NONETHELESS, MY AIRBAG LIGHT ON THE DASH IS FLASHING, INDICATING THAT THE AIRBAG SYSTEM MAY BE FAULTY. NISSAN REFUSES TO FIX IT WITHOUT A FULL DIAGNOSTIC GOING OVER (ABOUT $100 FEE) AND DOES NOT SEEM TO CARE THAT A PASSENGER IN MY CAR COULD GET KILLED IF THE AIRBAG FAILS TO DEPLOY. MY CAR IS A 2009 MURANO WITH ONLY 59,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014933August 13, 2017
SERVICE BRAKES
DURING NORMAL BRAKING ON BUMPY ROAD AT ABOUT 40MPH , BRAKE PEDAL SUDDENLY DROPPED ALMOST ALL THE WAY TO THE FLOOR AND BRAKING CAPABILITY WAS MUCH REDUCED. DROVE HOME CAREFULLY AND CHECKED BRAKE FLUID LEVEL - OK. TRIED RESTARTING CAR AND AT REST THE PEDAL WAS STILL GOING ALMOST TO FLOOR. NO ERROR INDICATIONS ON DASH. I GOOGLED THE ISSUE AND FOUND NUMEROUS COMPLAINTS ABOUT THESE SYMPTOMS ON THE 2009 MURANO AND SUGGESTIONS TO RESET THE THE ABS MODULE. I PULLED THE ABS FUSE AND RESTARTED CAR AGAIN. PEDAL NOW FIRM AND FIXED. REPLACED FUSE, PEDAL STILL OK STRONGLY SUGGESTING THAT THE ABS WAS AT FAULT. THIS SUDDEN FAILURE RESULTED IN PARTIAL LOSS OF BRAKING CAPABILITY AND IS THUS A SERIOUS SAFETY ISSUE THAT I HOPE YOU WILL INVESTIGATE GIVEN THE NUMBER OF ALMOST IDENTICAL COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014605August 11, 2017
SERVICE BRAKES
DRIVING ON HIGHWAY AND VEHICLE SUDDENLY LOST BRAKE PRESSURE. BRAKES BECAME SPONGY AND ONLY ABRUPTLY STOPPED WHEN BRAKE PEDAL PRESSED ALL THE WAY TO THE FLOORBOARD. STOPPING DISTANCE WAS GREATLY INCREASED. UNABLE TO SAFELY DRIVE DUE TO HIGH CONCERNS WITH CAUSING AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014081August 9, 2017
SERVICE BRAKES
THE BRAKE PEDAL GOES TO THE FLOOR AFTER HITTING A BUMP. THE PRIVATE GARAGE AND DEALERSHIP CONFIRMED THIS IS THE ANTILOCK BRAKING SYSTEM FAILURE. THEY SAID HE HAS SEEN OTHER NISSAN MURANOS WITH THE SAME ISSUE. HE ALSO STATED THAT HE HAS ATTEMPTED TO PUT STOCKYARD ATS SYSTEMS IN OTHER MURANOS WHICH HAVE FAILED BUT THEN HAS HAD TO REPLACE THOSE BECAUSE THEY FAILED. THIS IS A CONSISTENT PROBLEM AND THEY NEED TO BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011412July 29, 2017
SERVICE BRAKES
MY VEHICLE IS 2009 NISSAN MURANO. IWENT OVER A SLIGHT DIP LEAVING A BUSINESS PARKING LOT ON TO THE ROAD AND WHEN I TRIED TO APPLY THE BRAKES, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WITHOUT ENGAGING THE BRAKES. I HAD TO PUMP THE BRAKES REPEATEDLY TO GET THE CAR TO STOP. IF I DID NOT HAVE MUCH MORE THAN THE USUAL DISTANCE AVAILABLE TO STOP, THE RESULTS WOULD HAVE BEEN BAD. I TOOK IT TO MY MECHANIC WHO REPLACED THE MASTER CYLINDER AS THAT WAS WHAT THE SYMPTOMS SUGGESTED, BUT IT DID NOT FIX THE ISSUE. I THEN TOOK IT TO THE NISSAN DEALER, WHO I WAS SURPRISED DID NOT KNOW OF THE ISSUE EVEN THOUGH AN INVESTIGATION WAS UNDERWAY SINCE MAY. THEY DIAGNOSED THE PROBLEM AS THE ABS ACTUATOR WITH A COST OF $2500 TO RESOLVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010474July 25, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 40 MPH OVER A BUMP IN THE ROAD, THE BRAKES SUDDENLY MALFUNCTIONED WHILE ATTEMPTING TO STOP. DURING THE INCIDENT, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD AND THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO TWO SEPARATE INDEPENDENT MECHANICS WHO DIAGNOSED THAT THE MASTER CYLINDER WAS FAULTY. THE LOCAL NISSAN DEALER (HUDSON NISSAN IN CHARLESTON, SOUTH CAROLINA) INDICATED THAT THE ECU WAS FAULTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010495July 25, 2017
POWER TRAIN
I HAVE PULLED INTO TRAFFIC ONLY TO HAVE MY CAR NOT ACCELERATE CAUSING THE CAR BEHIND ME TO SLAM ON THEIR BRAKES. TODAY, THE CAR BEHIND ME HAD TO PULL OVER INTO THE SHOULDER TO AVOID HITTING ME. OVER THE PAST SEVERAL YEARS, I'VE TAKEN MY CAR INTO NISSAN SERVICE COMPLAINING ABOUT A RUMBLING NOISE/FEELING, THE CAR INTERMITTENTLY FAILS TO AND/OR HESITATES WHEN ACCELERATING. THE CAUSE OF THESE SYMPTOMS WERE NEVER DIAGNOSED PROPERLY. NOW THE SYMPTOMS OCCUR MORE FREQUENTLY. THE LOSS OF SPEED AND/OR THE ABILITY OF NOT GAINING SPEED ALONG WITH THE NORMAL FLOW OF TRAFFIC COULD CAUSE SOMEBODY TO HIT AND/OR KILL ME! THIS IS VERY DANGEROUS, TODAY I WAS LUCKY BY NOT GETTING HIT. A FEW WEEKS AGO, BECAUSE THE SYMPTOMS HAPPENS MORE CONSISTENTLY NISSAN DIAGNOSED THE PROBLEM AS A TRANSMISSION (CVT) ISSUE. ALTHOUGH THEY HAVE ADMITTED A DEFECT IN THEIR CVT TRANSMISSIONS, THEY REFUSED TO REPAIR IT BECAUSE IT'S OUT OF WARRANTY. I HAVE RECORDS WHICH SHOWS I TOOK MY CAR TO SEVERAL DIFFERENT NISSAN SERVICE DEPTS. COMPLAINING ABOUT THIS ISSUE WHEN THE TRANSMISSION WAS UNDER WARRANTY. THIS IS A MAJOR SAFETY ISSUE, JUST DOING A QUICK GOOGLE SEARCH, I DISCOVERED NISSAN'S CVT HAS ALLEGEDLY BEEN BLAMED FOR A COUPLE OF DEATHS AND MULTIPLE CAR ACCIDENTS. IT'S A HAZARD TO DRIVE MY VEHICLE, AND NISSAN SHOULD RECALL AND REPLACE ALL OF THESE TRANSMISSIONS. AS I SAID PREVIOUSLY, TODAY I WAS LUCKY, THE NEXT TIME I MAY NOT BE! ATTACHED: UNFORTUNATELY AFTER MY NEAR MISS INCIDENT THIS MORNING THE OTHER DRIVER KEPT GOING SO I DON'T HAVE ANY DOCUMENTATION TO PROVIDE. BUT I DID ATTACHED AN ONGOING EMAIL THREAD I HAVE WITH NISSAN CONSUMER AFFAIRS WHICH BASICALLY CAPTURES THE COMMUNICATION I'VE HAD WITH THEM UP UNTIL THIS POINT. THE ONLY THING MISSING IS ON JULY 5, 2017 I RECEIVED A CALL FROM WADE (NISSAN CONSUMER AFFAIRS) STATING THEY STILL ARE NOT GOING TO REPLACE THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010176July 24, 2017
SERVICE BRAKES
BRAKE STOP WORKING AFTER A HARD BRAKING. SOMETIMES WHEN I HIT A BIG POT HOLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010036July 21, 2017
SERVICE BRAKES
THE VEHICLE WAS IN MOTION ON A HIGHWAY. UPON BRAKING SUDDENLY DUE TO A RED LIGHT, TRAVELING APPROXIMATELY 40MPH, THE BRAKES LOST PRESSURE, AND THE PEDAL HAD TO BE PRESSED ALL THE WAY TO THE FLOOR TO SLOW THE VEHICLE. THE VEHICLE HAD TO VEER INTO A TURN LANE TO AVOID COLLISION WITH THE CARS STOPPED AT THE STOP LIGHT. AFTER BEING PARKED AND SHUT DOWN FOR 30 MINUTES, BRAKE PRESSURE RETURNED. THE VEHICLE HAS 59,817 MILES. IT RECEIVES REGULAR SERVICE ONLY AT NISSAN DEALERSHIPS, HAS NEW BRAKE PADS, AND FULL BRAKE FLUID. THIS IS THE SECOND TIME THE VEHICLE HAS DISPLAYED THIS BEHAVIOR, WITH THE FIRST INCIDENT OCCURRING SOMETIME LAST YEAR THOUGH NOT AS SEVERELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005944July 17, 2017
SERVICE BRAKES
BRAKES CONTINUALLY LOSE PRESSURE WHEN BRAKING. OCCASIONALLY OCCURS AFTER HITTING A BUMP, BUT ALSO OCCURS RANDOMLY. CAR WILL STOP, BUT THE BRAKE PEDAL HAS TO PUSHED ALL THE WAY TO THE FLOOR IN ORDER TO STOP. SOMETIMES THE PROBLEMS RESETS ITSELF QUICKLY, OTHER TIMES IT IS LONG LASTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005947July 17, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO PEORIA NISSAN LOCATED AT 9151 W. BELL ROAD, PEORIA, AZ 85382, TEL: 623-385-1467 AND ALSO COULTER NISSAN LOCATED AT 13301 N. AUTOSHOW AVENUE, SURPRISE AZ, 85388, TEL: 623-934-3444, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, THE CONTACT WAS NOT PROVIDED ANY ASSISTANCE WITH HAVING THE VEHICLE REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004931July 12, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE HESITATED WHEN STARTED. THE CONTACT ALSO STATED THAT THE VEHICLE WENT BACKWARDS WHEN THE CONTACT ATTEMPTED TO MOVE FORWARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THE CONTACT STATED THAT THE ALTERNATOR DRAINED THE BATTERY. THE VEHICLE WAS TAKEN TO THE DEALER (NISSAN OF ROSEKIND, LOUISIANA) WHERE THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003981July 10, 2017
SERVICE BRAKES
I HAVE A 2009 NISSAN MURANO SL AWD. I'M THE 2ND OWNER, AND MOST MAINTENANCE WAS DONE BY BYERLY NISSAN IN LOUISVILLE, KY. THE REAR BRAKES WERE JUST RECENTLY SERVICED WITH NEW PADS. AFTER THE SERVICE, A LOSS OF BRAKE PRESSURE WAS EXPERIENCED WHILE DRIVING. AFTER A FIGHT, BYERLY NISSAN REPLACED THE MASTER CYLINDER SAYING THAT WAS THE ISSUE. SINCE THEN, I'VE AGAIN LOST BRAKE PRESSURE. IT'S NOT SOMETHING THAT HAPPENS REGULARLY, WHICH MAKES IT MORE UNEXPECTED WHEN IT DOES HAPPEN. THIS IS DANGEROUS AND NEEDS TO BE RECALLED / ADDRESSED AS I'M SEEING MANY COMPLAINTS ONLINE WITH THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003607July 7, 2017
SERVICE BRAKES
ATTEMPTED TO BRAKE WHILE PERFORMING A TURN AND HITTING A BUMP. BRAKE PEDAL WENT TO FLOOR UNEXPECTEDLY AND DID NOT STOP OR SLOW THE CAR. PRESSED THE BRAKE MULTIPLE TIMES AND EVENTUALLY IT WORKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002561June 30, 2017
VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE THE CONTACT'S WIFE WAS DRIVING, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE VEHICLE WAS DRIVEN TO SAFETY. THE CONTACT'S WIFE DEPRESSED THE BRAKE PEDAL AGAIN AND WAS ABLE TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED JOHN SINCLAIR NISSAN (478 SIEMERS DR, CAPE GIRARDEAU, MO 63701, (573) 334-9611) AND WAS INFORMED TO BRING THE VEHICLE IN TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,413. UPDATED 08/22/17*LJ THE CONSUMER STATED WHILE DRIVING DOWNHILL THE BREAKS FAILED NEARLY HITTING A CAR AND GUARD RAIL. UPDATED 08/29/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995884June 19, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. AFTER THE VEHICLE DROVE OVER A POTHOLE, IT LOST BRAKE FUNCTIONALITY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. UPDATED 08/15/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000055June 19, 2017
SERVICE BRAKES
LOSS OF BRAKE PEDAL PRESSURE CAUSING INCREASED EFFORT TO STOP VEHICLE NO WARNING LIGHTS OR INDICATORS PADS GOOD AND SYSTEM BLED OF AIR CAR IS UNDRIVEABLE DUE TO SAFETY CONCERNS OCCURRED WHILE DRIVING ON 35MPH ROAD AND PEDAL WENT TO FLOOR WITH DRASTICALLY REDUCED BRAKING POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995646June 16, 2017
SERVICE BRAKES
ON CITY STREETS, WHEN MY VEHICLE WAS IN MOTION AND I TRIED TO STOP AT A STOP SIGN OR TRAFFIC LIGHT, THE BRAKES ON MY VEHICLE HAVE FAILED TO STOP ON MORE THAN 20 OCCASIONS. AFTER PUMPING THE BREAKS AND PUSHING THE BREAK TO THE FLOOR SEVERAL TIMES, THE BREAKS WOULD START WORKING AGAIN. I TOOK THE VEHICLE IN TO THE DEALER TO CHECK THE BREAKS IN DECEMBER OF 2016, AND THE DEALER INDICATED THEY COULDN'T FIND ANYTHING WRONG WITH THE BREAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995126June 14, 2017
SERVICE BRAKES
ATTEMPTING TO SLOW DOWN ON A CITY STREET FOR A RIGHT TURN, THE BRAKE PEDAL WENT ALMOST TO THE FLOOR WITHOUT RESPONSE. AS I WAS NOT GOING TOO FAST TO BEGIN WITH, I WAS ABLE TO SLOW DOWN ENOUGH TO MAKE THE TURN SAFELY. I CREPT TO THE NEAREST TIRE CENTER AND THE ABS SYSTEM WAS DIAGNOSED AS THE PROBLEM. THE CAR WAS TAKEN TO THE DEALER FOR REPLACEMENT OF THE ABS ACTUATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994514June 12, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE OPERATING THE VEHICLE, THE DRIVER SIDE SUN VISOR FAILED TO REMAIN SECURE AND WOULD FALL DOWN. THE FAILURE HINDERED THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO HALL NISSAN IN VIRGINIA BEACH, VA WHERE IT WAS DIAGNOSED THAT THE VISOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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