Nissan Murano Complaints (2009)

635 consumer complaints on file.

#11044139November 7, 2017
SERVICE BRAKES
WHEN APPLYING BRAKE DURING DRIVING, BRAKE PEDAL DROPPED TO FLOOR CAUSING THE CAR TO NOT STOP AS NORMAL, ALMOST RESULTING IN TWO SEPARATE ACCIDENTS. ALSO, WHEN STARTING THE CAR, BRAKE PEDAL DROPPED TO FLOOR. DOES NOT HAPPEN CONSISTENTLY, BUT SEVERAL TIMES OVER THE LAST MONTH. MIDAS REPLACED THE MASTER CYLINDER, AS THEY SUGGESTED, BUT THE INCIDENT HAPPENED TWICE AFTER. ALL TIMES WERE ON CITY STREETS. INSTEAD OF THE NORMAL LIGHT TOUCH NEEDED I'VE USED SINCE 2009, I HAD TO STOMP THE BRAKE COMPLETELY TO GET IT TO STOP AND AVOID ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043246November 4, 2017
STEERING
THE STEERING RACK AND PINION ARE DEFECTIVE AND THEY START LEAKING IN A VERY SHORT PERIOD OF TIME. MY CAR STARTED LEAKING POWER STEERING FLUID WHILE BEING STATIONARY IN A PARKING LOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041621October 31, 2017
SERVICE BRAKES
AFTER ENCOUNTERING A SLICK SPOT ON THE ROAD, I LOST ALL CAPABILITY TO APPLY THE BRAKES AND STOP IN A SAFE DISTANCE. THE PEDAL WENT TO THE FLOOR AND I HAD TO SWERVE INTO AN ADJACENT LANE OF TRAFFIC TO AVOID HITTING THE CAR IN FRONT OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032897October 11, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A CLICKING NOISE. THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO LECKNER NISSAN (6570 AMHERST AVE, SPRINGFIELD, VA 22150) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND EXHAUST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032911October 11, 2017
SERVICE BRAKES
MY CAR JUST HIT 90K MILES AND I WAS DRIVING ON THE FREEWAY WHEN TRAFFIC SUDDENLY STOPPED. I TRIED TO QUICKLY STOP BUT MY BRAKE PEDAL WENT COMPLETELY TO THE FLOOR AND THE CAR WAS HARDLY SLOWING DOWN. AFTER NEARLY HITTING THE CARS IN FRONT OF ME, I WAS ABLE TO SWERVE INTO THE NEXT LANE. THE BRAKES WERE MUSHY AFTER THAT BUT THEY SLOWED THE CAR A BIT MORE. NISSAN DID A BRAKE FLUSH BUT THE SAME PROBLEM HAPPENED A WEEK LATER WHEN I WENT OVER A BUMP. THE ABS KICKED IN AND THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR. MY NISSAN DEALER CLAIMS THEY'VE NEVER HEARD OF THIS PROBLEM. I THINK IT'S A RECALL BASED ON THE NUMBER OF CASES I'VE READ ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032601October 9, 2017
SERVICE BRAKES
VEHICLE LOOSES BRAKE PRESSURE FREQUENTLY ALMOST CAUSING ACCIDENT. BRAKES RETURN TO NORMAL AFTER 15-20 MINUTES IDLE STATE. CAR MECHANIC UNABLE TO DIAGNOSE PROBLEM. THIS HAS HAPPENED TWO TIMES AND LUCKILY THE CAR WAS ENTERING A PARKING LOT SO SPEED WAS VERY SLOW.REALLY WORRIED ABOUT DRIVING THIS CAR ON HIGHWAY. CALLED DEALER SERVICE AND THEY SAID IT WOULD TAKE ~ $3000 TO FIX A PROBLEM HOWEVER THE FIX IS NOT GUARANTEED. READING FROM OTHER FORUMS, PROBLEM RETURNS EVEN AFTER APPLYING FIX TO ABS. BACK IN 05/17,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032181October 7, 2017
AIR BAGS, SERVICE BRAKES
THE AIR BAG LIGHT IS ON FOR NO REASON. THE BRAKES GO TO THE FLOOR EVERY NOW AND THEN FOR NOW REASON WHEN APPLYING THE BRAKES SLOWLY. WHEN IS HAPPENS IT TAKES A WHILE TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030682September 30, 2017
SERVICE BRAKES
AFTER DRIVING OVER TWO BUMPS / RIDGES IN THE ROAD CAUSED BY LANE RESURFACING PROCESS, I APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR, AND PROVIDE NO STOPPING POWER. I HAD TO PUMP THE BRAKES SEVERAL TIMES TO SLOW DOWN IN ORDER TO TURN INTO THE PARKING LOT AT WORK. WHEN SLOWING DOWN TO TURN INTO A PARKING SPOT, THE BRAKE PEDAL AGAIN WENT TO THE FLOOR, AND I AGAIN HAD TO PUMP THE BRAKE PEDAL IN ORDER TO SLOW AND STOP THE CAR. I RETURNED TO THE VEHICLE APPROXIMATELY FIVE HOURS LATER AND STARTED THE VEHICLE TO GO HOME. UPON DEPRESSING THE BRAKE PEDAL AFTER STARTING THE CAR, THE PEDAL WET TO THE FLOOR AGAIN. I AGAIN, HAD TO PUMP THE BRAKE PEDAL TO BUILD PRESSURE. I DECIDED TO DRIVE HOME, APPROXIMATELY 13 MILES, AWARE THAT I WOULD NEED TO DEPRESS THE BRAKE PEDAL FREQUENTLY TO ENSURE THE BRAKE SYSTEM HAD THE NEEDED PRESSURE TO SLOW DOWN AND/OR STOP. THE SUBSEQUENT DRIVE HOME WAS UNEVENTFUL. THE VEHICLE WAS PURCHASED NEW IN 2009 AND HAS 103, 431 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025404September 25, 2017
SERVICE BRAKES
DRIVING ALONG HIT HARD BUMP WENT TO APPLY THE BRAKES & PEDDLE WENT TO THE FLOOR. ON ANOTHER OCCASION THE BRAKES DID THE SAME THING. I HAD THE MASTER CYLINDER REPLACED THINKING THAT WOULD CORRECT THE PROBLEM. THE PROBLEM CONTINUES TO EXIST. I HAVE HEARD THAT THE PROBLEM EXISTS IN OTHER OWNERS CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025053September 22, 2017
SERVICE BRAKES
DURING THE WINTER I WAS DRIVING ABOUT 15MPH AND ATTEMPTED TO STOP ON AN ICY ROAD. SINCE THEN, MY BRAKE PEDAL IS COMPLETELY SOFT AND GOES ALL THE WAY DOWN TO THE FLOOR IN ORDER FOR ME TO SLOW DOWN OR COME TO A STOP. I HAVE HAD MY BREAK PADS AND ROTORS REPLACED, AS WELL AS A NEW MASTER CYLINDER INSTALLED. NOTHING HAS SOLVED MY ISSUE OF HAVING A SOFT PEDAL. THIS IS REALLY SCARY ON THE HIGHWAY AND I HAVE THREE CHILDREN TO DRIVE AROUND. I HAVE REACHED OUT TO NISSAN CORPORATE WHO TOLD ME THAT UNLESS THERE WAS A RECALL, THEY WILL NOT HELP ME. I ASKED THEM TO SEND ME A NOTICE IN WRITING STATING THAT THEY ARE NOT WILLING TO HELP FOR MY RECORDS. I AM PRAYING FOR MY SAFETY AND THE SAFETY OF MY CHILDREN, THAT NHTSA DOES SOMETHING ABOUT THIS AND SOON. NISSAN HAS BEEN NEGLIGENT AND UNAPOLOGETIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024172September 19, 2017
SERVICE BRAKES
I WAS ON THE ROAD WITH TRAFFIC AND THE VEHICLES IN FRONT WERE BREAKING. AS I TRIED TO BREAK MY BREAK PEDAL WENT ALL THE WAY TO THE FLOOR AND WAS NOT STOPPING MY VEHICLE. I ALMOST RAN INTO THE BACK OF THE VEHICLE IN FRONT OF ME, WHICH IF MY BREAKING SYSTEM DID NOT FAIL I WOULD HAVE HAD PLENTY OF TIME TO STOP. TOOK MY VEHICLE INTO THE NISSAN DEALERSHIP AND THEY TOLD ME THAT IT WAS THE ABS ACTUATOR AND MASTER CYLINDER. WAITING TO HEAR BACK FROM THE REGIONAL CONSUMER AFFAIRS SPECIALIST AT NISSAN OF NORTH AMERICA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022806September 12, 2017
SERVICE BRAKES
IN DECEMBER 2016 I HIT A BUMP AND LOST ALL BRAKE PRESSURE. TOOK CAR IN TO NISSAN DEALER AND THEY SAID THE "SEAL" WAS BAD AND REPLACED THE MASTER CYLINDER. TODAY, ON MY WAY TO WORK HIT A BUMP AND AGAIN LOST ALL BRAKE PRESSURE!!! PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. THIS IS A MAJOR SAFETY HAZZARD. I'M TAKING THE CAR BACK TO DEALERSHIP FIRST THING IN THE MORNING. THIS IS RIDICULOUS.IN MAY 2017 YOU (THE NHTSA) OPENED AN INVESTIGATION ABOUT THESE COMPLAINTS BUT WHAT HAS BEEN DONE???? NOTHING!! THIS PROBLEM IS PUTTING MY LIFE IN DANGER AS WELL AS EVERYONE ELSE DRIVING ON THE HIGHWAYS!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021351September 4, 2017
POWER TRAIN
TRAVELING AT HIGHWAY SPEEDS CAR WILL JUST SLOW UP FOR NO REASON, LIKE THE TRANSMISSION IS FAILING OR THE ENGINE LOSES POWER, CLIMBS HILLS VERY SLOWLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021176September 2, 2017
SERVICE BRAKES
I WAS DRIVING ON A RAINY DAY AND THERE WERE SOME BUMPS ON THE ROAD. AS I APPROACHED A STOP SIGN I PRESSED THE BRAKE PEDAL. THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR AND MY VEHICLE WOULD NOT STOP. I LIFTED MY FOOT AND PRESSED AGAIN AND IT REGAINED A LITTLE BIT OF PRESSURE, BUT NOT ENOUGH TO STOP. THANKFULLY THE INTERSECTION WAS CLEAR. I PULLED OVER TO THE SHOULDER OF THE ROAD AND COASTED UNTIL MY VEHICLE FINALLY STOPPED. MY BRAKES EVENTUALLY WENT BACK TO SEMI NORMAL, BUT THIS HAS HAPPEND A COUPLE OF TIMES SINCE THEN AS WELL. IT SEEMS TO HAPPEN MOST OFTEN IF THERE IS WATER ON THE ROAD OR IF I HIT A POTHOLE, OR BUMP IN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020726August 31, 2017
SERVICE BRAKES
I HAVE HAD A SPONGY BREAK PEDAL THAT WOULD GO ALL THE WAY TO THE GROUND WHEN DEPRESSED AND NOT BUILD UP PRESSURE. MULTIPLE INSPECTIONS DID NOT FIND ANYTHING WRONG WITH THE BREAK SYSTEM. THE DASH BOARD LIT UP ABOUT A WEEK AGO SHOWING THAT THE ABS MODULE FAILED. APPLYING THE BRAKE FEELS ABOUT THE SAME STILL BUT I LOST ABS, STABILITY AND TRACTION CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019395August 24, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING HIGHWAY SPEEDS, THE BRAKES FAILED TO RESPOND PROPERLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE DID NOT STOP UNTIL IT WAS IN THE MIDDLE OF THE INTERSECTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DEALER (NISSAN OF ST AUGUSTINE, LOCATED AT 2755 US-1, ST. AUGUSTINE, FL) WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,300. ..UPDATED 10/25/17 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019300August 24, 2017
UNKNOWN OR OTHER
THE ABS SYSTEM FAILS WITHOUT WARNING LEADING TO SUDDEN LOSS OF BRAKING WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018786August 22, 2017
SERVICE BRAKES
I HAVE EXPERIENCED 2 COMPLETE FAILURES OF MY BRAKE SYSTEM WITH MY NISSAN MURANO SL - 2009. IN SEPT 2016 - 91251 MILES: DRIVING OVER THE CREST OF A BRIDGE IN THE RAIN AND WHEN TRAFFIC BACKED UP FROM A RED LIGHT, I DEPRESSED THE BRAKE, IT WENT COMPLETELY TO THE FLOOR AND THE CAR WOULD NOT STOP. I WAS ABLE TO AVOID A MAJOR COLLISION BY DRIVING OFF INTO A GRASSY AREA THAT PRESENTED JUST BEFORE I HIT THE CAR IN FRONT OF ME TO CAUSE A CHAIN COLLISION. THE REMAINDER OF THE DRIVE, I WAS ABLE TO GET THE VEHICLE TO STOP ONLY AFTER CONTINUOUSLY PUMPING THE PEDAL. I HAD THE VEHICLE TOWED TO A REPAIR SHOP. AFTER EXTENSIVE ANALYSIS, IT WAS DETERMINED THE MASTER CYLINDER WAS BYPASSING INTERNALLY DUE TO A BAD GASKET AND BRAKE FLUID WAS NOT DISPERSING. $623.86 ($468.71 FOR MASTER CYLINDER SEAL) (WHICH I BELIEVE IS UNDER A RECALL OF THE NEWER SUV'S). IN OCTOBER OF 2016 - MILEAGE 92146. EXPERIENCED THE 2ND LOSS OF BRAKES TURNING ONTO A SIDE STREET IN CLEAR CONDITIONS. I HAD THE VEHICLE TOWED BACK TO THE SAME AUTO REPAIR SHOP, ASSUMING IT WAS A REPEAT OF THE MASTER CYLINDER ISSUE. IT WAS DETERMINED THAT IT WAS NOW THE ABS ACTUATOR. (A CURRENT RECALLED ITEM FOR NEWER MODELS OF THE NISSAN MURANO) ON 10/18/16 I HAD THE VEHICLE TOWED, FOR THE 3RD TIME, TO THE DEALERSHIP IN ORLANDO FLORIDA. CURRENT THE ISSUE NOW WAS THE ABS HYDRAULIC UNIT - OUTLET VALVE STICKING OPEN. COST - $3305.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018640August 21, 2017
SERVICE BRAKES
WHILE STARTING THE CAR THE BRAKE PEDAL GOES ALMOST TO THE FLOOR AND HAS BECOME VERY SOFT OR SPONGY. AFTER "PUMPING" THE BRAKE IT COMES UP BUT IS STILL SPONGY. AFTER DRIVING THE CAR A WHILE IT AGAIN LOOSES PEDAL AND CONTINUES TO BE SPONGY. CAN'T SEEM TO BE DIAGNOSED AND IS WORRISOME. CAR WAS BOTH DRIVEN AND STATIONARY. SOME HAVE SUGGESTED MASTER CYLINDER BUT THERE IS PLENTY OF FLUID. SOME HAVE STATED IT IS AN ABS PROBLEM AND NEEDS REPLACEMENT??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015301August 15, 2017
SERVICE BRAKES
I FELT MY BRAKE PEDAL BECOME VERY SOFT. LIKE IT WAS HITTING THE FLOOR OF THE CAR. FEEL LIKE IT HIT THE FLOOR OF THE CAR. TO THE FLOOR IN MY MURANO. I TOOK IT TO MY MECHANIC AND HE CHANGED THE FRONT BREAKS AND ROTORS BUT SAID HE WAS CONCERNED BECAUSE THE PEDAL STILL FELT VERY SOFT. I TOOK MY MURANO TO THE DEALER ON 8-7-17 FOR A SQUISHY BRAKE PEDAL CONCERN. THE TECHNICIAN CONNECTED THE CONSULT 3 NISSAN SCAN TOOL TO THE VEHICLE DIAGNOSTICS SYSTEM AND FOUND THAT NO CODES WERE STORED IN THE SYSTEM. TECHNICIAN THEN CHECKED ALL OF THE BRAKE CALIPERS FOR ANY ABNORMALITIES AND ALL CHECKED OUT OKAY. DEALERSHIP RECOMMENDED HAVING THE BRAKE MASTER CYLINDER REPLACED. I AUTHORIZED. TECHNICIAN TEST DROVE THE VEHICLE AND NOTED THE BRAKE PEDAL FELT BETTER BUT IT WAS NOT 100%. I EXPLAINED I WAS NOT COMFORTABLE DRIVING THE VEHICLE, GIVEN THE BRAKES WEREN'T WORKING 100%. THE TECHNICIAN ADVISED THAT THE NEXT STEP WOULD BE TO REPLACE THE ANTI LOCK BRAKE SYSTEM ACTUATOR. TOTAL FOR REPAIRS $3242. I WAS VERY UPSET WITH THIS SOLUTION. I CONTACTED NISSAN CORPORATE AND EXPRESSED MY CONCERN ABOUT MY BRAKES AND I MENTIONED THAT I FOUND OUT THE US GOV HIGHWAY SAFETY AGENCY IS INVESTIGATING THE MALFUNCTIONING BRAKES ON 2009 MURANO'S. THEY DISMISSED MY CASE AND SAID THERE HAS NOT BEEN ANY RECALLS FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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