Nissan Murano Complaints (2005)

987 consumer complaints on file.

#10463869July 1, 2012
VISIBILITY/WIPER
THE NISSAN MURANO'S SUN VISORS DROP DOWN WITHOUT WARNING AND SUDDENLY IMPEDE VISIBILITY AS WELL AS CREATE A DISTRACTION TO THE DRIVER. THE VISORS NEVER HAVE BEEN VERY SECURE BUT NOW THE SITUATION IS A HAZARD AND NOT JUST AN INCONVENIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462763June 22, 2012
AIR BAGS, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT ALL FOUR DOOR LOCKS COULD NOT BE LOCKED OR UNLOCKED FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE. THE REMOTE CONTROL KEY LOCK WAS ALSO INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO ALSO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE VEHICLE AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 106,000. UPDATED 11/01/12*LJ THE DEALER HAD NO RECORD OF PRIOR SERVICE. ALSO, THE OIL COOLER AND CV BOOT WERE LEAKING AND THE AIR BAG LIGHT ILLUMINATED. UPDATED 11/02/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462434June 20, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT WHILE PARKED, THE DRIVER ATTEMPTED TO OPEN THE FRONT PASSENGER DOOR USING THE ELECTRONIC DOOR LOCK BUT THE DOOR WOULD NOT OPEN. THE DOOR WOULD ONLY OPEN MANUALLY. THE CONTACT REPLACED THE BATTERY ON THE KEY FOB, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE DEALER WAS MADE AWARE OF THE FAILURE. THE CONTACT BELIEVED THAT THE ACTUATOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. UPDATED 07/12/12*LJ THE DOOR ACTUATOR WAS REPLACED ON JUNE 29, 2012. UPDATED 07/12/12*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462295June 19, 2012
POWER TRAIN, ENGINE
MY CAR JUST STOPPED WORKING IN THE MIDDLE OF THE TRAFFIC AND WOULD NOT GO FORWARD OR BACKWARD. I GOT IT TOWED TO GOOD YEAR - MY CAR HAD CATASTROPHIC TRANSMISSION FAILURE. WAS DIAGNOSED AT GOODYEAR AND THEY CALLED NISSAN TO SEE ABOUT THE PARTS AND FOUND OUT THAT IT WAS COVERED BY MANUFACTURE WARRANTY - SO I HAD IT TOWED ON A FLAT BED TRUCK TO NISSAN IN DENVER. GOODYEAR HAD DRAINED THE FLUIDS TO TAKE IT APART DURING DIAGNOSIS AND SENT THE PARTS AND THE CAR ON THE TOW TRUCK TO THE GO NISSAN SHOP. THEY FOUND A NUMBER OF OTHER PROBLEMS WITH THE CAR AT THE NISSAN SHOP WHICH THEY SAID WERE NOT COVERED - SUCH AS- CAM SHAFT SENSORS,DRIVE BELTS,HEAD GASKET. I AGREED TO PAY FOR THOSE ITEMS AND TO GET MY TRANSMISSION REPLACED FOR FREE UNDER THE WARRANTY. THEY SAID IT WOULD TAKE THREE TO FIVE DAYS TO GET THE TRANSMISSION FROM THE FACTORY. I GET A CALL TODAY FROM GO NISSAN ON JUNE 19TH ABOUT A WEEK AFTER THEY AGREED TO FIX IT AND THEY NOW SAY THAT THERE SEEMS TO HAVE BEEN SOME PURPLE FLUID IN THE TRANSMISSION AND NOW THEY WONT REPLACE IT OR COVER IT IN ANY WAY. THAT MAKES NO SENSE TO ME BECAUSE IT WAS DELIVERED THERE WITH NO FLUID IN THE TRANSMISSION AT ALL. THEY SAID, YA, WELL.. WE SAW SOME PURPLE SUBSTANCE IN THE CUP WITH THE PARTS THAT WERE DELIVERED AND WE WILL NOT COVER IT BECAUSE OF THAT CONTAMINATION... IM AT MY WITTS END HERE, THEY WANT $4000.00 FOR THE TRANSMISSION AND ANOTHER $2,500.00 FOR THE REST OF THE WORK. I DON'T KNOW WHAT TO DO. I FEEL LIKE THEY TOOK ADVANTAGE OF ME AND ARE NOW TRYING TO GET OUT OF THE WARRANTY. THANKS FOR YOUR HELP. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462189June 18, 2012
AIR BAGS, ELECTRICAL SYSTEM, STEERING
IT SEEMS THAT I HAVE ALL OF THE WELL KNOWN PROBLEMS WITH THE NISSAN MURANO. I GOT THE AIR BAG LIGHT THAT WON'T TURN OFF WHICH TO ME IS A MAJOR SAFETY AND VERY DANGEROUS ISSUE. I HEARD THAT IN CASE OF AN ACCIDENT THE AIR BAGS AND SEAT BELTS WON'T WORK. NISSAN NEEDS TO ADDRESS THIS PROBLEM ASAP BEFORE SOMEONE OR MULTIPLE PEOPLE LOSE THEIR LIFE BECAUSE OF THEIR LACK OF RESPONSIBILITY. ANOTHER PROBLEM I HAVE IS NONE OF DOOR ACTUATORS WORK INCLUDING THE REAR HATCH DOOR EXCEPT FOR THE DRIVER'S SIDE DOOR THAT DOOR IS THE ONLY DOOR THAT UNLOCKS AND LOCKS WHICH I ALSO THINK IT'S ANOTHER SAFETY ISSUE. I ALSO HAVE THE BAD POWER STEERING RACK WHICH I MENTIONED A LOT IS A SAFETY ISSUE. THE STEERING HAS SO MUCH PLAY THAT ITS DIFFICULT TO DRIVE I WISH NISSAN WOULD STEP UP TO THE PLATE AND ADMIT THAT THESE SHOULD BE REPAIRED BECAUSE OF THEIR BAD ENGINEERING WITH THESE TRUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461970June 16, 2012
SEATS
BOUGHT IT USED. DRIVERS SEAT HAD PROBLEMS FROM THE BEGINNING HAD IT IN TO HAVE THEM FIX IT THEN IT STARTED ACTING OUT AGAIN. WOULD RUN THE MOTOR AND MOVE THE SEAT WHEN YOU POWERED OFF. I ASKED THEM 60 DAYS AGO TO LOOK AT IT AGAIN THEY SAID I NEEDED A NEW 2300.00 SEAT. TONIGHT IT JUST BROKE WITH LEFT SIDE FALLING BACK. SO AFTER READING UP I SEE I AM NOT ALONE EVIDENTLY IT HAS WELDS THAT BREAK. SO THEY HAD TO OF KNOWN THERE WAS PROBLEMS THEN TO TRY AND SELL ME A WHOLE NEW SEAT LAST TRIP IN. I'M FURIOUS, BECAUSE I HAVE TO TAKE MY HUSBAND UP FOR RADIATION TREATMENTS 'THIS 'WEEK AND WON'T BE ABLE TO USE THE CAR. RECALL THE PROBLEM NISSAN DO THE RIGHT THING. I LOVE MY MURANO BUT DON'T DISAPPOINT OFF YOUR CUSTOMERS LIKE THIS. IT'S UN-AMERICAN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461726June 14, 2012
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT FAILED TO REMAIN SECURE ON THE SEAT BRACKET FRAME AND WOBBLED WHENEVER AN OCCUPANT WAS POSITIONED IN THE SEAT. THE FAILURE RECURRED WHEN THE VEHICLE WAS STATIONARY OR IN OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461728June 14, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE VISORS PARTIALLY DETACHED AND WERE HANGING DOWN, OBSTRUCTING THE VIEW OF THE DRIVER. THE DEALER AND MANUFACTURER WERE CONTACTED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MILEAGE WAS NOT KNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461444June 13, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS ABNORMALLY DEPRESSED INTO THE FLOORBOARD. THE FAILURE CAUSED AN INCREASE IN STOPPING DISTANCE AND TIME. THE CONTACT SHUT OFF THE VEHICLE AND ONCE RESTARTED, THE FAILURE WAS RESET. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURE WAS ALSO CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459836May 28, 2012
SEATS
WHILE DRIVING, DRIVER'S SEAT BEGAN TO WOBBLE. THE NEXT THING I NOTICED WAS THAT THE SEAT DROPPED ABOUT 3 INCHES. I INSPECTED THE SEAT AND SAW THAT A WELDED BRACKET HAD BROKEN APART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459642May 25, 2012
STRUCTURE:BODY:TRUNK LID
I (FEMALE) LOADED MY TRUNK TO EMPTY MY CLASSROOM FOR THE SUMMER. I FILLED MY TRUNK WITH HEAVY BOXES THAT NEEDED TO BE MOVED. ONCE I GOT TO WHERE I WAS GOING MY TRUNK WOULD NOT OPEN. I HAD TO LAY THE SEATS DOWN AND PULL EVERYTHING OUT THAT WAY. THEN IT HAPPENED AGAIN WHEN I HAD SMALL CHILDREN AT THE GROCERY AND THEY HAD TO STAND BESIDE THE CAR B/C THE TRUNK WOULD NOT OPEN FOR ME TO LOAD IT. ALSO MY DRIVER DOOR WILL ONLY LOCK OR UNLOCK WITH A KEY NOT THE REMOTE. I GO TO THE PLACES ALONE OR WITH ONLY SMALL CHILDREN QUITE A BIT AND DO NOT FEEL THIS IS SAFE. THERE HAVE BEEN PEOPLE ALL OVER THE US WITH PROBLEMS ON THEIR MURANOS AND OTHER NISSAN VEHICLES DEALING WITH THE LOCKS. SOME EVEN ARE UNABLE TO GET THEIR GAS DOOR TO OPEN!! NISSAN REFUSES TO ADMIT THIS IS A PROBLEM. FOR THE SAFETY OF EVERYONE DRIVING A NISSAN, THIS NEEDS TO BE LOOKED AT. IT WOULD BE VERY DISTURBING TO BE APPROACHED BY A STRANGER IN A PARKING LOT AND NOT BE ABLE TO GET AWAY BECAUSE THE DOOR WON'T OPEN OR TO BE UNABLE TO PUT GAS IN YOUR VEHICLE B/C THE DOOR WOULDN'T OPEN. THE SAFETY OF CHILDREN ALSO COMES INTO PLAY WHEN A DOOR WILL NOT OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459691May 25, 2012
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
FRONT DOOR LOCKS DON'T WORK WITH REMOTE OR PROXIMITY FOB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459539May 24, 2012
SEATS, AIR BAGS
THIS IS THE SECOND TIME THE DRIVER'S SEAT BRACKET HAS BROKEN. THE FIRST TIME, WE SHAMED THE LOCAL NISSAN DEALER TO FIX IT, BUT THIS WAS ONLY TEMPORARY AS THE SEAT HAS JUST BROKEN AGAIN. WE CONTACTED NISSAN BUT THEY SAID WE ARE ON OUR OWN. AIR BAG LIGHT IS SUPPOSEDLY LINKED TO THIS ISSUE AS WELL. ALSO CONTACTED NISSAN ABOUT THIS AND ESCALATED ALL THE WAY TO NORTH AMERICAN HQ TO NO AVAIL. IT APPEARS THAT NISSAN WOULD RATHER TAKE THEIR CHANCES ON LAW SUITS THAN HAVE THEIR CUSTOMERS SAFELY DRIVE THEIR PRODUCTS. AFTER PURCHASING AT LEAST 10 NISSAN PRODUCTS OVER THE PAST 30 YEARS I WILL NEVER PURCHASE ANOTHER. FOREVER IS A LONG TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459040May 20, 2012
SEATS
DRIVER SEAT FRAME,THE LEFT SIDE REAR BRACKET BROKE, CAUSING THE SEAT TO DROP DOWN 6'' AND BECOME UNSTABLE. IT BROKE WHILE DRIVING ON IN A STRAIGHT PATH ON A SMOOTH ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459059May 20, 2012
VISIBILITY/WIPER, VISIBILITY
DRIVER'S SIDE SUN VISOR WILL NOT REMAIN IN UP DURING DRIVING CONDITIONS. ITEM WILL FALL INTO DOWN POSITION AND OBSTRUCT DRIVER'S VIEW OF ROAD, OTHER VEHICLES, AND SIGNAGE. THIS IS NOT AN ISOLATED INCIDENT ON BUMPY ROADS; THIS HAS HAPPENED MULTIPLE TIMES A DAY FOR THE PAST 12 MONTHS, ALL ON HIGHWAY MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458900May 18, 2012
POWER TRAIN
THE VEHICLE DOES NOT GO WHEN YOU PRESS THE GAS. IT STALLS EXTREMELY BAD. IT HASN'T CAUSED ME A WRECK --YET BUT IT IS GOING TO HAPPEN. I HAVE 2 YOUNG BOYS(AGE 6 &4) AND I AM SCARED FOR THEM TO BE IN THE CAR WITH ME. I CAN NOT PULL OUT IN FRONT OF ANYONE BECAUSE IT TAKES SO LONG FOR THE ACCELERATION TO PICK UP. I LIKE THE LOOKS OF MY MURANO AND I BOUGHT IT SAYING"IT IS A NISSAN SO IT WILL LAST" BUT I AM STARTING TO DOUBT THAT SERIOUSLY!! THIS IS MY 2ND NISSAN VEHICLE AND IF THIS PART CANT BE RECALLED THEN IT WILL BE MY LAST AND I WILL SPREAD THE WORD. THIS CVT PROBLEM IS A SAFETY ISSUE FOR SO MANY OWNERS YET NISSAN REFUSES TO DO ANYTHING. I AM VERY DISAPPOINTED AND HATE TO SELL MY MURANO BUT THAT LOOKS LIKE WHAT I WILL HAVE TO DO AND TAKE A HUGE LOSS ON IT ALSO BECAUSE OF THE CVT NEEDING REPLACED. MAKES THE CAR NOT WORTH THE NADA OR BLUE BOOK AT ALL.!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458181May 12, 2012
SEATS
MY WIFE WAS DRIVING AND THE DRIVERS SEAT BECAME UNSTABLE. IT DROPPED DOWN AND TILTED TO THE REAR LEFT. UPON VISUAL INSPECTION, THE LEFT REAR SEAT BRACKET IS NO LONGER CONNECTED TO THE FLOOR OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457729May 7, 2012
SEATS
BROKEN ELECTRIC SEAT, WILL NOT MOVE. SEEMS TO BE A WIDESPREAD PROBLEM. HARD TO BE COMFORTABLE. PRICE OF REPAIR IS WAY TO EXPENSIVE. THIS PROBLEM SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457569May 5, 2012
SEATS
I WAS DRIVING IN MY 2005 NISSAN MURANO AND JUST EXITED OFF THE FREEWAY. WHILE TURNING ON THE EXIT RAMP I FELT THE DRIVER SEAT FEEL LIKE IT SHIFTED UP AND AWAY FROM THE REAR LEFT. ABOUT A MILE LATER THERE WAS A LOUD CRACK AND THE LEFT REAR CORNER OF THE DRIVER'S SEAT DROPPED DOWN. WHEN I GOT HOME I LOOKED UNDER THE SEAT TO SEE WHAT HAD HAPPENED. I APPEARS THE BRACKET THAT CONNECTS THE LEFT REAR CORNER OF THE DRIVER'S SEAT TO THE FLOOR BRACKET HAS BROKEN. I SPENT SOME TIME TODAY SEARCHING ON THE INTERNET AND FOUND THIS IS A QUITE COMMON PROBLEM. I EVEN FOUND A TECHNICAL SERVICE BULLETIN FROM NISSAN ON HOW TO FIX THE PROBLEM. IF IT'S A KNOWN ISSUE THAT THE BRACKET WILL EVENTUALLY FAIL UNDER FATIGUE WHY ISN'T THERE A RECALL OR A SERVICE ANNOUNCEMENT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457422May 3, 2012
SEATS
WHILE DRIVING, MAKING A RIGHT TURN, THE DRIVER'S SEAT, LEFT REAR "DROPPED" VERY QUICKLY CAUSING ME TO VEER TO THE LEFT NEARLY CAUSING AN ACCIDENT BY GOING PARTIALLY INTO ANOTHER LANE OF TRAFFIC. BROUGHT THE VEHICLE HOME AND UPON INSPECTION FOUND THE LEFT REAR SEAT BRACKET BROKEN. FOUND THIS TO BE A COMMON PROBLEM UPON CHECKING "EDMONDS.COM NISSAN MURANO" FORUM. VERY SHAKEN UP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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