Nissan Murano Complaints (2005)

987 consumer complaints on file.

#10475386September 14, 2012
SEATS
WHILE BACKING OUT OF A PARKING SPACE, THE DRIVER'S SIDE SEAT SUPPORT FRAME SNAPPED AND SUDDENLY DROPPED THE DRIVER'S SEAT BY 5-6 INCHES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475249September 12, 2012
SEATS
MY FRONT DRIVERS SEAT HAS COME LOOSE, AND IS ROCKING BACK AND FORTH. I HAVE HEARD THIS IS A VERY EXPENSIVE REPAIR. THIS IS AN OBVIOUS DEFECT, AND A POSSIBLE DANGEROUS PROBLEM IN AN ACCIDENT. I HAVE READ ON EDMONDS, HUNDREDS OF PEOPLE HAVE COMPLAINED ABOUT THIS PROBLEM, AND NISSAN REFUSES TO FIX THIS DEFECT FOR FREE. I SHOULD NOT HAVE TO PAY FOR A DEFECT THAT COULD BE A LIFE THREATENING SITUATION. WHAT CAN WE DO ABOUT THIS ? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474160September 6, 2012
SEATS
FRONT DRIVER SIDE SEAT ASSEMBLY BRACKET BROKE IN TWO PLACES (REAR LEFT BRACKET) CAUSING SEAT TO LEAN AND SWAY WHEN CORNERING OR BRAKING. EXTREMELY UNSAFE FOR ALL DRIVERS ON THE ROADWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473250September 1, 2012
SEATS
DRIVER'S SIDE SEAT ASSEMBLY BROKE FROM FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473259September 1, 2012
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
FIRST THE PASSENGER SIDE ELECTRIC DOOR LOCKS WERE FAILING TO LOCK OR UNLOCK, WITHIN WEEKS BOTH REAR LOCKS STARTED FAILING! THIS IS A VERY MAJOR SAFETY CONCERN FOR MY WIFE AND DAUGHTER. PLUS IN THE DRIVE THE OTHER NIGHT IT DIDN'T LOCK AND SOMEONE GOT IN AND VANDALIZED THE INTERIOR AND TOOK PERSONAL ITEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472914August 29, 2012
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DRIVER'S SIDE DOOR ACTUATOR DOES NOT WORK TO OPEN/LOCK THE DOOR ANYMORE. SAFETY ISSUE FOR MY WIFE'S CAR. ONLINE SEARCH SHOWED 1000'S OF NISSAN OWNERS WITH THE SAME PROBLEM. HOW THIS IS NOT A RECALL I DO NOT KNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471477August 19, 2012
SEATS
HEARD A "POP" AND THEN FELT THE CAR SEAT ROCK. APPEARS THAT SOMETHING BROKE ON THE LEFT, REAR CORNER OF THE DRIVER'S SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470259August 11, 2012
SEATS
UPON DRIVING THE VEHICLE THE SEAT STARTED TO SLIDE TOWARD THE PASSENGER SIDE. UPON BRING IT TO A MECHANIC I WAS TOLD THAT THE PLASTIC WHEEL IN THE CHAIR MECH WAS WORN OUT AND NEED TO BE REPLACED. CALLED NISSAN AND THERE ANSWER TO ME WAS FIRST IF I WAS OVER WEIGHT AND CLAIM THAT IS WHY IT BROKE. WRONG ANSWER I AM NOT OVER WEIGHT TO CAUSE THAT AND THEN I WAS TOLD THAT I HAD TO BUY THE WHOLE NEW SEAT AND A TRACK THAT COST IS 800 FOR THE PART AND AT THAT POINT I TOLD THEM ALL I NEED IS A PLASTIC WHEEL...COMPANY TOLD ME IF I HAD AN EXTENDED WARRANTY IT WOULD BE FIX. WELL I DON'T HAVE ONE AND TRULY DON'T FEEL LIKE I WOULD OF NEED ONE FOR THE AGE AND MILEAGE OF THIS VEHICLE/ IT APPEARS THAT THERE HAS BEEN ALOT OF TROUBLES WITH THE 2005 MODEL AND THEY KNEW IT AND FELT THAT IF PEOPLE HAVE A WARRANTY TO FIX THINGS THEY WILL BE FIXED AND THERE IS NO PAPER TRAIL OF THERE POOR MANUFACTURING OF THE VEHICLE. AS OF TODAY THERE NOW TELLING ME THAT MY OIL PAN AND THE ALOT OF THE PARTS OF THE UNDERCARRIAGE OF THE VEHICLE IS ROTTED AND NEED TO BE REPLACED. I HAVE NEVER HAD A ROTTED OIL PAN, NOR HAS ANY OF MY UNDERCARRIAGE OF THE VEHICLE ROTTED, IT APPEARS THAT THERE PARTS ARE NOT HAVING A PROTECTION COAT OF RUSTOLUM ON THEM AND YET ONCE AGAIN THERE ANSWER IS IF I HAVE A WARRANTY IT WOULD BE COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470082August 10, 2012
LATCHES/LOCKS/LINKAGES
THE FRONT DRIVER SIDE DOOR LOCK ACTUATOR IS MALFUNCTIONING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469553August 7, 2012
SEATS
I WAS DRIVING MY 2005 MURANO AND THE LEFT SIDE OF THE DRIVER SIDE SEAT STARTING GOING DOWN AND WOULD NOT COME BACK UP. I STOPPED, LOOKED, AND CHECKED THE SEAT. THAT IS WHEN I NOTICED MY SEAT STARTED ROCKING BACK AND FORTH WHEN I PULLED ON THE TOP OF THE SEAT. I HAD IT CHECKED AND THE SEAT BRACKET IS BROKEN. I HAVE FOUND OUT THAT THIS IS A COMMON PROBLEM WITH MURANOS DUE TO THE FAULTY BRACKET IN 2003-2007 NISSAN MURANOS. WHY HASN'T NISSAN RECALLED THESE BRACKETS? WHY DOES IT COST $1300 TO REPLACE THE ENTIRE SEAT WHEN IT IS JUST A DEFECTIVE BRACKET THAT NEEDS TO BE REPLACED? WHY DO I HAVE TO PAY FOR THIS? HERE IS A FORUM OF PEOPLE HAVING THE SAME PROBLEM. CLICK TO THE LAST PAGE AND YOU WILL NOTICE PROBLEMS AS CURRENT AS 6/08/2012. THESE ARE THE PROBLEMS THAT ARE BEING REPORTED. HTTP://WWW.NISSANMURANO.ORG/FORUMS/66-PROBLEMS/1548-DRIVERS-SEAT-PRINT.HTML HERE IS THE LINK TO PICTURES THAT SHOW THE PROBLEM. HTTP://WWW.NISSANMURANO.ORG/FORUMS/66-PROBLEMS/1548-DRIVERS-SEAT-11-PRINT.HTML PLEASE HELP US REMEDY THE SITUATION AND MAKE NISSAN RECALL THIS BRACKET. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467972July 27, 2012
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE FRAME THAT HELD THE FRONT DRIVER'S SEAT IN PLACE FRACTURED WHILE DRIVING. THE SEAT LEANED TO THE SIDE AS A RESULT. THE VEHICLE WAS TAKEN TO A DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS COMMON. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 104,000 AND THE CURRENT MILEAGE WAS 105,894.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467779July 26, 2012
VISIBILITY/WIPER
THE DRIVER'S SIDE VISOR OF THE VEHICLE CONSTANTLY DROPS DOWN WITHOUT WARNING, CAUSING VIEWING OBSTRUCTION. IT DOES NOT RELATE TO ROAD CONDITIONS (I.E. BUMPS OR OFF-ROADING), WEATHER (HAPPENS REGARDLESS OF HOT, COLD, OR NORMAL TEMPERATURE), OR ANY OTHER FACTOR. THIS APPEARS TO BE AN ONGOING ISSUE WITH COUNTLESS VEHICLES AFFECTED. NISSAN NEEDS TO ISSUE A RECALL AND FIX THE PROBLEM AT NO COST TO THE CONSUMER. WHEN I ASKED A NISSAN DEALERSHIP ABOUT IT, I WAS TOLD IT WAS DUE TO THE WEARING OUT OF THE MECHANISM AND A NEW VISOR WOULD BE ~$300 (INCLUDING A $30 LABOR CHARGE, WHICH IS RIDICULOUS CONSIDERING I'VE TAKEN APART THE VISOR MYSELF AND PUT IT BACK TOGETHER AND I AM IN NO WAY MECHANICALLY INCLINED). VELCRO DOES NOT FIX THE PROBLEM AS THE LINING OF THE INTERIOR OF THE CAR IS CLOTH ~ THE VELCRO DOES NOT STICK SUFFICIENTLY. TRYING TO KEEP THE VISOR IN THE DOWN AND LEFT POSITION (AGAINST THE DRIVER'S WINDOW) BLOCKS THE VIEW OF TRAFFIC, AS DOES KEEPING IT IN THE DOWN AND FORWARD (AGAINST THE WINDSHIELD) POSITION. I ESSENTIALLY HAVE TO DRIVE WITH MY LEFT HAND CONSTANTLY EITHER ON THE VISOR OR WITHIN REACH OF IT IN CASE IT STARTS TO DROP, LEAVING ME WITH ONE HAND TO DRIVE AND REACT. THIS IS A MAJOR SAFETY ISSUE THAT NISSAN IS FULLY AWARE OF AND REFUSES TO ACKNOWLEDGE, WHICH SEVERELY IMPACTS MY FAITH IN THEIR PRODUCTS. I HAVE DRIVEN TWO OTHER NISSANS (BOTH FRONTIERS) WITHOUT ISSUE; IT APPEARS THIS IS ONLY A MURANO ISSUE. I WOULD HATE TO HAVE TO GIVE UP MY CAR, WHICH I GREATLY LOVE IN EVERY OTHER WAY, BUT I CANNOT CONTINUE TO JEOPARDIZE MY OWN SAFETY AS WELL AS THAT OF MY FAMILY WITH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467091July 23, 2012
ELECTRICAL SYSTEM
I WAS DRIVING WHEN ALL AT ABOUT 30 MPH WHEN ALL OF THE SUDDEN MY LIGHTS (SERVICE ENGINE, BATTERY.) ON DASHBOARD TURN ON AND THE SPEED OF MY CAR WAS REDUCED DRASTICALLY. I WAS ABLE TO DRIVE MY CAR TO A SPEED OF NO MORE THAN 5MPH. I PARK AND AFTER THAT MY CAR HAD TO BE TOW AWAY. I WAS TOLD BY NISSAN DEALERSHIP WHERE I BOUGHT THE CAR THAT IT WAS THE ALTERNATOR AND IT HAD TO BE REPLACED. TO MY KNOWLEDGE THERE IS A RECALL FOR NISSAN MURANO 2005 ALTERNATORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466869July 21, 2012
SEATS
I WAS DRIVING IN MY CAR, AND THE SEAT BROKE AND LEANS BACK ONLY ON THE LEFT SIDE, CAUSING AN UNSAFE DRIVING POSITION. WHILE SEARCHING FOR A FIX, APPARENTLY THERE ARE MANY OTHER COMPLAINTS IN THE NISSAN MURANO FOR EXACTLY THE SAME REASON. I FEEL THIS IS A MAJOR SAFETY CONCERN AS MY FOOT WAS REMOVED FROM THE PEDALS AND I TEMPORARILY LOST CONTROL OF THE VEHICLE UNTIL I REALIZED EXACTLY WHAT HAPPENED. THE CURRENT ROCKING OF THE SEAT DURING ACCELERATION AND BRAKING CAUSES THE SEAT (AND BODY) TO SWAY, CHANGING THE PRESSURE INTENDED TO BE PLACED ON THE BRAKES AND GAS PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466663July 19, 2012
ELECTRICAL SYSTEM
I STARTED TO NOTICE THAT WHEN I'D USE MY KEYLESS ENTRY THAT THE DOORS WOULDN'T UNLOCK SO I REPLACED MY KEYLESS ENTRY ONLY TO DISCOVER THAT WASN'T IT USING THE PANEL ON THE DRIVERS SIDE IF I UNLOCK/LOCK THE DOORS ONLY 1 DOOR ASIDE FROM THE DRIVERS WILL UNLOCK... MY TRUNK WILL UNLOCK SELECTIVELY AND WITH THIS MODEL THERE IS NO OTHER WAY TO GET IN OUR OUT THE TRUNK ASIDE FROM THE TAIL GATE I TOOK IT TO THE DEALER TO GET IT FIXED AND WHEN HIS RESPONSE IMMEDIATELY WAS "IT'S YOUR ACTUATORS, WE GET THESE ALL THE TIME WITH YOUR KIND OF CAR" IT STRUCK A NERVE WITH ME AND I DIDN'T GET IT DONE WHEN I FOUND OUT THE COST IS $400 PER DOOR THAT'S INCLUDING LABOR I THEN STARTED TO DO RESEARCH ON LINE AND I SEE FORUMS OF OVER A THOUSAND 05/06 MURANO OWNERS WITH THE SAME ISSUE THAT IM HAVING SOME HAVE REPLACED THEM SOME HAVE COMPLAINED THERE WAS PETITIONS AND NOTHING HAS BEEN DONE GOD FORBID SOMEONE WHO DOESN'T REALIZE THIS GETS IN AND LIKE MOST OF US LOCKS THERE DOORS BEHIND THEM ONLY TO REALIZE IT DIDN'T WITH SOMETHING AWFUL LIKE A BURGLARY OR SOMETHING... WHAT IF THERE IS AN ACCIDENT AND THEY CANT GET TO THE VICTIM BECAUSE THE DOORS DON'T UNLOCK THESE ARE WORST CASE SCENARIOS BUT THIS SHOULD NOT BE COMMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465832July 16, 2012
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT WOULD ROCK FROM SIDE TO SIDE WHENEVER OCCUPIED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE WELDED PORTION OF THE SEAT BRACKET WAS FRACTURED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE DEFECT. THE DEALER OFFERED TO ASSIST THE CONTACT WITH TWO THIRDS OF THE MATERIALS COST AND THE OWNER WOULD BE RESPONSIBLE FOR THE REMAINDER, IN ADDITION TO THE LABOR EXPENSES. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,834.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465692July 15, 2012
VISIBILITY/WIPER
FOR NO VISIBLE REASON, THE DRIVER'S SIDE VISOR DROPPED DOWN AND COULD NOT BE PUT BACK INTO PLACE. IT REFUSES TO STAY UP. IN THE DOWN POSITION THE VIEW IS CUT IN HALF AND RENDERS THE VEHICLE UNSAFE FOR SUSTAINED DRIVING. I BELIEVE THIS IS A TOTAL MANUFACTURER DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465694July 15, 2012
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
I HAVE HAD INTERMITTENT PROBLEMS OPENING THE FRONT DRIVER SIDE DOOR WITH THE KEYLESS REMOTE FOR 2 1/2 YEARS AND RECENTLY IT HAS BECOME A PROBLEM 99% OF THE TIME. ABOUT A MONTH AGO I DISCOVERED ONE OF MY REAR DOORS WAS UNLOCKED WHEN IT SHOULD NOT HAVE BEEN. YESTERDAY WHEN A PASSENGER TRIED TO GET IN THE BACK DOOR ON THE OPPOSITE SIDE IT WOULD NOT UNLOCK EVEN WHEN USING THE INTERIOR BUTTON. I'M SURE IT'S ONLY A MATTER OF TIME BEFORE THE ONLY PROPERLY FUNCTIONING DOOR STOPS WORKING AND THE GAS CAP WILL NO LONGER OPEN. HOW DO YOU OPEN THE GAS CAP WITH A FAULTY LOCKING MECHANISM?? IS THERE A WAY TO OPEN IT MANUALLY?? THERE IS ALSO A QUESTION OF SAFETY IF DOORS CANNOT BE LOCKED AND UNLOCKED WITH THE INTERIOR LOCK BUTTON....RISK OF CAR JACKING, THEFT. EMERGENCY PERSONNEL COULD NOT GAIN QUICK ACCESS IN THE EVENT OF AN ACCIDENT OR FIRE OR SUBMERSION WHEN EVERY SECOND COUNTS, ESPECIALLY INVOLVING INFANTS AND SMALL CHILDREN IN CAR SEATS (OR ELDERLY) WHO CAN'T OR DON'T KNOW HOW TO MANUALLY UNLOCK THE DOOR. LIVES ARE AT RISK! THE COST TO REPAIR ONE DOOR IS ASTRONOMICAL LET ALONE HAVING TO REPAIR THREE OR ALL FOUR. THIS IS A WIDESPREAD NISSAN DEFECT THAT THEY REFUSE TO ACKNOWLEDGE AND REPAIR. I HAVE ALWAYS BEEN A BIG NISSAN FAN AND THIS IS THE THIRD NISSAN I HAVE OWNED. I WILL NOT BUY ANOTHER ONE IF THEY DON'T STEP UP AND FIX THIS PROBLEM. WE OWNERS OF THESE VEHICLES ARE REMINDED DAILY OF THE SAFETY ISSUES EVERY SINGLE TIME WE ENTER AND EXIT OUR CARS AND HAVE TO MANUALLY CHECK EACH DOOR TO MAKE SURE THEY ARE ALL LOCKED. A RECALL NEEDS TO BE ISSUED. THIS IS A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465709July 15, 2012
VISIBILITY, LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
ELECTRONIC DOOR LOCK ON THE DRIVER SIDE WOULD SPORADICALLY UNLOCK OR LOCK DOOR...NOW IS ALL THE TIME AND MUST BE LOCKED MANUALLY. THIS IS A SAFETY HAZARD WHEN TRYING ENTER THE VEHICLE IN AN UN SECURE ENVIRONMENT OR CAN RESULT IN STOLEN MERCHANDISE OR PARTS LEFT IN THE VEHICLE. DRIVER SIDE SUN VISOR ALSO WELL NOT STAY IN UPRIGHT POSITION AND DROPS SUDDENLY BLOCKING THE VIEW OF THE DRIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464679July 9, 2012
SEATS
BRACKETS UNDER DRIVERS SIDE SEAT HAD SNAPPED, SEAT IS NO LONGER ATTACHED PROPERLY. MAJOR SAFETY ISSUES. APPARENTLY A KNOWN ISSUE WITH THIS VEHICLE MODEL YEARS 2003-2007 THAT WAS LATER CORRECTED, YET NISSAN WILL NOT PRODUCE A RECALL OR COVER THE COSTS UNLESS IN YOUR WARRANTY PERIOD. THE NEW PART, IS MADE COMPLETELY DIFFERENT AND IS STEEL, SO OBVIOUSLY THEY KNOW THERE IS AN ISSUE BUT ARE CHOOSING TO DO NOTHING ABOUT IT. DEALER WANTS TO CHARGE OVER $1000 FOR THIS REPAIR. AGAIN A MAJOR SAFETY ISSUE & IN DOING RESEARCH IS HAPPENING TO PEOPLE ALL OVER THE WORLD. SOMETHING SHOULD BE DONE. I CONTACTED NISSAN FOR A GOOD WILL REPAIR BUT IT IS UNDER INVESTIGATION, IN THE MEANTIME, I DRIVE AROUND RISKING MY LIFE. BECAUSE OF THE SAFETY CONCERN, NO ONE ELSE SEEMS TO WANT TO FIX IT. PREVIOUS SAFETY BULLETIN ISSUED BY NISSAN IS NTB05-043D. NO RECALL TO DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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