Nissan Murano Complaints (2007)
676 consumer complaints on file.
- #11078271March 9, 2018SUSPENSION
WAS DRIVING STRAIGHT GOING 25 MPH HEARD A SNAP AND COULD FEEL THE BACK OF THE CAR FISHTAIL. WAS ABLE TO GET IT TO THE DEALER WHERE IT WAS DETERMINED THAT THE REAR SUBFRAME HAD RUSTED AND BROKE. REPAIRS WERE 4 I TO 6K AND THE CAR WAS UNSAFE TO DRIVE. IF I HAD BEEN ON THE INTERSTATE WHEN THIS HAPPENED I COULD HAVE BEEN KILLED. COMPLAINED TO NISSAN AND ALL THEY DID WAS APOLOGIZE CAN PROVIDE A PHOTO IF NECESSARY
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11076394March 5, 2018SEATS, SUSPENSION, WHEELS
DRIVING ON A LOCAL HIGHWAY DOING ABOUT 35 TO 40 MPH. PUT ON BRAKES AND THE ENTIRE REAR END BEGAN TO VIBRATE AND MAKE A RUMBLING NOISE. THE REAR TIRES ARE LEANING INWARD ON BOTH SIDES OF THE VEHICLES WHICH THROWS OFF THE STABALIZATION OF THE VEHICLE MAKING IT UNSAFE AND DIFFICULT TO STEER OR STOP. THE ENTIRE STABALIZATION BAR AND THE MOUNTING BRACKETS SUPPORTING IT RUSTED THROUGH ON THE LEFT SIDE AND DISLODGED AND THE RIGHT SIDE IS READY TO DISLODGE FROM THE BODY AT ANY TIME. THERE IS NOTHING TO SUPPORT THE BAR SO IT CAN INADVENTERLY FALL AND HIT THE HIGHWAY AND DO DAMAGE TO THE UNDERCARRIAGE OF THE CAR OR CAUSE THE VEHICLE TO FLIP. MY MECHANIC TOLD ME THE VEHICLE IS UNSAFE TO DRIVE. THEY CALLED NISSAN AND OF COURSE NO RECALL OR ASSISTANCE TO FIX THE VEHICLE WHICH IS OVER 2000 DOLLARS. THE SUN VISOR ON THE DRIVERS SIDE DROPS BLOCKING YOUR VISION UNEXPECTANTLY CREATING A VISION ISSUE AND CONCENTRATION ISSUE WHILE DRIVING. THE ELECTRICAL MOTOR ON THE DRIVERS SEAT IS STARTING TO FAIL AND THE SEAT WOBBLES AS IT IS BEING REPOSITIONED. ONCE REPAIR ARE COMPLETE AND I HAVE INVOICES, I WILL UPLOAD THEM UNDER A SEPARATE COMPLAINT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11073259February 16, 2018ELECTRICAL SYSTEM, SEATS
TAKATA RECALL, CAR CUTS OFF WHILE DRIVING AND I'VE HAD MY ALTERNATOR REPLACED THREE TIMES WITHIN SIX MONTHS. IT DOESN'T MATTER WHERE YOU ARE, THE CAR JUST SHUTS DOWN WHILE IN MOTION
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11067226February 6, 2018POWER TRAIN
TRANSMISSION FAILURE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11066543February 1, 2018STEERING, WHEELS, UNKNOWN OR OTHER
THE LEFT FRONT LOWER BALL JOINT IS READY TO FALL OUT AS WELL AS THE REAR CROSSMEMBER FRAME IS BROKEN IN HALF ON THE RIGHT SIDE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11065657January 29, 2018AIR BAGS
AIR BAG LIGHTS ARE BLINKING AFTER A PERSON IN THE PASSENGER SEAT WAS MOVING AROUND IN THE SEAT. I HAD IT CHECKED AT A BODY SHOP AND A CODE CAME UP (B 1049). DETECTS A AIR BAG DIAGNOSIS SENSOR AND (OR) AIR BAG MODULE. THE CAR WAS RUNNING WHEN THE LIGHT CAME ON. I DON'T REMEMBER IF THE CAR WAS IN MOTION OR NOT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11061510January 9, 2018SEATS
BEGINNING ABOUT 1 MONTH AGO I NOTICED SOME UNUSUAL NOISE AND MOVEMENT OF THE DRIVER'S SEAT WHILE DRIVING. THE PROBLEM WORSENED QUICKLY, MAKING A CRUNCHING METAL NOISE AND BECOMING INCREASINGLY UNSTABLE DURING DRIVING WITH THE LEFT REAR OF THE SEAT MOVING UP AND DOWN. IT NOW MOVES WITH ONLY SLIGHT MANUAL PRESSURE APPLIED TO THE LEFT SIDE OF THE SEAT. UPON INVESTIGATING THE STRUCTURE UNDER THE SEAT, I FOUND A SUPPORT BRACKET WELD HAS COMPLETELY SEPARATED. THE DRASTIC MOVEMENT OF THE SEAT SEEMS DANGEROUS, SLIGHTLY CHANGING THE DRIVERS POSITION BEHIND THE WHEEL, POSSIBLY ALTERING CONTROL OF THE VEHICLE, THE POSITION BEHIND THE AIRBAG, AND CERTAINLY AFFECTING RESTRAINT IN THE EVENT OF A CRASH. ONLINE RESEARCH SHOWS MANY, MANY SIMILAR PROBLEMS WITH THIS BRACKET WELD, BUT NISSAN HAS NOT ISSUED A RECALL. THIS POOR QUALITY PART FAILED, COULD RESULT IN DAMAGE, INJURY, OR DEATH, BUT WILL REQUIRE ME TO PAY $1100 TO FIX.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11058211January 3, 2018STRUCTURE:BODY, ELECTRICAL SYSTEM
2007 NISSAN MURANO 1) VEHICLE BEGAN TO DRIVE IN A SIDEWAYS MOTION,ON MAIN CITY STREET: TURNED OUT THAT MAJORITY OF FRAME RUSTED OUT. 2) DRIVER AND PASSENGER WINDOWS GO DOWN WHILE VEHICLE ENGINE IS TURNED OFF.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11048648November 27, 2017ENGINE
AIR INTAKE DUCTING SEPARATES FROM RESONATOR CAUSING ENGINE TO STALL. I FOUND A RECALL CAMPAIGN BULLETIN, NTB09-038, JULY 16, 2009. THIS RECALL WAS DENIED BY CLAY COOLEY NISSAN IN AUSTIN, TX ON NOV., 27, 2017.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11047235November 18, 2017SEATS
WHILE DRIVING THE FRONT DRIVERS SEAT BECAME FREE FLOATING AND NEARLY CAUSED AN ACCIDENT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11035151October 20, 2017SUSPENSION
REAR CROSSMEMBER SUB-FRAME CRADLE ALL RUSTY THROUGH AND FAIL COMPLETELY. IT IS BROKEN IN PIECES. BOTH REAR TIRES ARE COMPLETLY OFF ALLIGNMENT .
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11030285September 28, 2017UNKNOWN OR OTHER
FIRST IT WAS THE PASSENGER SIDE FLOORS AND THEN THE DRIVER SIDE FLOORS - FRONT AND REAR - THERE IS A SUBSTANTIAL AMOUNT OF WATER GETTING INTO THE CAR. I HAD IT LOOKED AT BY THE DEALER AND THEY ASSUMED IT WAS THE SUNROOF - CLEARED THE LINE. ISSUE STILL WENT ON. I DID NOT KNOW AT FIRST BECAUSE THE WATER GOT TRAPPED UNDER THE RUGS. I TOOK IT TO ANOTHER SHOP AND THEY CLEARED THE SUNROOF LINES. I HAD IT DETAILED AND THEN PUT MY RUGS BACK DOWN. THIS TIME I BELIEVE THERE WAS RESULTING MOLD IN MY CAR AND IS CAUSING SEVERE ALLERGY ISSUES FOR MYSELF AND MY SON.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11025304September 25, 2017ENGINE
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PLACED THE VEHICLE IN NEUTRAL AND COASTED TO THE RIGHT SIDE OF THE ROAD. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS WHILE MAKING RIGHT AND/OR LEFT TURNS. BROWN'S DULLES NISSAN IN STERLING, VIRGINIA WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11022042September 7, 2017POWER TRAIN
MY 2007 NISSAN MURANO SUDDENLY BEGIN ACTING LIKE IT WANTED TO SHUT OF WHILE ON THE HIGHWAY. I WOULD PRESS THE GAS PEDAL ABOUT 3/4 DOWN TO THE FLOOR AND THERE WOULD BE A FEW SECOND LAG BEFORE THE RPM WOULD RISE AND THEN SUDDENLY JERK FORWARD. I COULDN'T GET MY SPEED ABOVE 30 MPH WITHOUT THE VEHICLE ATTEMPTING TO CHANGE GEARS ON IT OWN. THEN ONE DAY AS I'M GOING TO THE GROCERY STORE I CAME TO A STOP AT A TRAFFIC LIGHT. WHEN THE LIGHT TURNED GREEN I SLOWLY ACCELERATED AND SUDDENLY MY CAR JERKED ABRUPTLY AND CAME TO A HALT. AT THIS POINT THE VEHICLE WAS INOPERABLE. THE MOST EMBARRASSING PART IS THAT I WAS 1/4 OF THE WAY IN THE INTERSECTION AND I WAS HOLDING UP THE TRAFFIC ALL THREE WAYS. A GOOD POLICE OFFICER STOPPED BEHIND ME AND CALLED A TOWING COMPANY. I HAD TO PAY OVER $100 TO GET MY CAR TOWED. ON TOP OF THAT I HAD TO TOW IT TO THE TRANSMISSION PLACE TO HAVE IT CHECKED SINCE THE CAR WOULD START AND REV, BUT NOT MOVE FORWARD. THE TRANSMISSION SHOP SAID THE CVT BELT PREMATURELY BROKE. AFTER RESEARCHING THIS SEEMS TO BE A VERY COMMON PROBLEM AMONG VEHICLES WITH CVT TRANSMISSION, ESPECIALLY THE NISSAN MURANO'S. MY CAR HAS A LITTLE OVER 100,000 MILES ON IT. WITH THE NUMBER OF COMPLAINTS ON THIS SAME ISSUE I'M SURPRISED NISSAN HAS NOT INITIATED A RECALL. THIS VEHICLE COULD HAVE FAILED ON THE HIGHWAY AND IS A VERY SERIOUS SAFETY ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11020422August 29, 2017TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, WHEELS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT TOOK THE VEHICLE TO THE DEALER (SHEEHY NISSAN IN GLEN BURNIE, MARYLAND) FOR SCHEDULED MAINTENANCE. WHEN THE CONTACT RETRIEVED THE VEHICLE, THE MULTI POINT INSPECTION REPORT STATED THAT TWO OF THE TIRE PRESSURE MONITORING SYSTEMS FAILED AND NEEDED REPLACEMENT. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED IN 2015. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VIN DID NOT QUALIFY FOR THE RECALL. THE MANUFACTURED PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 34,785. UPDATED 11/02/17*LJ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11018938August 22, 2017STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS AND APPROACHING A STOP, THE VEHICLE BEGAN TO VIOLENTLY VIBRATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR DRIVER AND PASSENGER SIDE TIRES WERE WORN AND THE SUBFRAME WAS RUSTED. THE INDEPENDENT MECHANIC INFORMED THE CONTACT TO TAKE THE VEHICLE TO A NISSAN DEALER. THE VEHICLE WAS TAKEN TO CROWLEY NISSAN (1451 FARMINGTON AVE, BRISTOL, CT 06010 (860) 540-0555) WHERE IT WAS DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY, BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11015347August 15, 2017AIR BAGS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FLASHED OFF AND ON. THE VEHICLE WAS TAKEN TO BOSH NISSAN (LOCATED AT 525 BOSTON PROVIDENCE HWY, NORWOOD MA, 02062 (844) 464-3554), BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS RESET, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 97,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11011801July 31, 2017SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING 25-30 MPH, THE DRIVER'S SEAT REAR MOUNT FRACTURED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. GANDRUD NISSAN (LOCATED AT 1001 AUTO PLAZA DRIVE, GREEN BAY, WI 54302, TEL: 920-593-1892) WAS CONTACTED AND NOTIFIED OF THE ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11010538July 25, 2017SUSPENSION
WHILE DRIVING MY VEHICLE, I HEARD A LOUD CLUNK FROM THE REAR OF THE VEHICLE. AT THE NEXT INTERSECTION WHEN I ATTEMPTED TO STOP, IT VEERED SHARPLY TO THE LEFT, ALMOST INTO ONCOMING TRAFFIC. I WAS ABLE TO DRIVE IT TO A LOCAL REPAIR SHOP FOR INSPECTION. THEY INDICATED THE ENTIRE REAR SUB FRAME BROKE IN HALF AND SEPARATED FROM THE VEHICLE. I HAVE READY MANY THREADS OF DRIVERS EXPERIENCING THE SAME THING. THESE VEHICLES ARE A DANGER ON THE ROAD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11004853July 12, 2017ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THE CAR WAS PARKED AND IT DID NOT START AT ALL.. HAPPENED TWICE IN ONE MONTH. HAD TO BE TOWED, TOOK IT TO THE SHOP AND THEY DIDNOT FIND ANYTHING WRONG BECAUSE THE CAR WAS WORKING OK. AND THIS ALSO CAN HAPPENED WHEN I WAS DRIVING MY CAR. THE CAR STOP WORKING NO LIGHTS NO BRAKES NOTHING WAS WORKING. TOOK IT TO THE SHOP AND THE SAME THING. THE CAR WAS WORKING AGAIN. ALSO I RECEIVED A LETTER FROM NISSAN SAYING THAT THERE IS A PROBLEM WITH A PART THAT DOESNOT LET YOU FILL UP YOUR GAS TANK AND THEY SAID THAT THEY HAVE EXTENDED THE WARRANTY FOR THIS PART BUT THEY CANNOT REPLACED IT UNTIL YOU HAVE THIS PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0