Nissan Murano Complaints (2006)

803 consumer complaints on file.

#10562627February 3, 2014
SEATS
I WAS TURNING THE CORNER INTO MY DRIVEWAY AND MY SEAT ROCKED SIDEWAYS. I IMMEDIATELY TOOK MY VEHICLE TO THE DEALERSHIP ON FRIDAY, SATURDAY MORNING THEY TOLD ME PART # 87450+A IS BROKEN AND CANNOT BE FIXED. I BELIEVE THIS IS A SAFETY ISSUE. I WEIGH ONLY 125 POUNDS, THIS PART MUST BE WEAK TO BEGIN WITH. IF THERE IS A RECALL BECAUSE OF SEATBELTS THERE SHOULD BE A RECALL WHEN A SEAT BECOMES DETACHED FROM YOUR VEHICLE BECAUSE OF A PART MALFUNCTION AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561365January 24, 2014
SEATS
DRIVER'S SEAT GOT OFF TRACK AND NO LONGER WORKS. CAN NOT MOVE THE SEAT AND SEAT IS NOW WOBBLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560090January 15, 2014
SEATS
1/14/2014 FRONT DRIVERS SEAT REAR BRACKET BROKEN - THIS HAPPEN WHILE DRIVING BUT WITHOUT AN ACCIDENT. I SEE THAT YOUR AGENCY INQUIRED IN 2008 BUT THEN DROP IT BY 2009. HAVE YOU NOT SEEN THE NUMEROUS COMPLAINTS ONLINE WITH THIS SIMILAR THING HAPPENING TO MUCH MORE THAN 14 PEOPLE ACCORDING TO YOUR REPORT. CAN YOU REOPEN THIS CASE AS IT IS A KNOWN AND CONTINUOUS PROBLEM? I CALLED MY DEALER AND THE PARTS DEPARTMENT KNEW THE PART NUMBER FOR THIS ISSUE RIGHT AWAY AND PROVIDED IT TO ME. SEAT FRAME #87450CA09A AND COST $1000 PLUS LABOR TO INSTALL. THE SERVICE MANAGERS KNEW OF THE PROBLEM, BUT SAID THEY HAVE ONLY HAD A FEW TO HIS KNOWLEDGE. HOW MANY DEALERS ACROSS THE COUNTRY MAY HAVE THE SAME RESPONSE AND THE NUMBERS GROW EXPONENTIALLY. I ALSO CALLED THE NISSAN CORP PER THE DEALER AT 800-NISSAN1 ( 800-647-7261). I SPOKE WITH[XXX]AT EXT [XXX]. HE SAID THERE IS NO RECALL ON THE PROBLEM NOR WERE THEY AWARE OF IT! (I FIND THIS HARD TO BELIEVE AS THIS PROBLEM IS KNOWN ON THE INTERNET VIA FORUMS, YOUTUBE AND OTHER LOCATIONS.) HE INSTRUCTED ME TO GO TO THE DEALER FOR DIAGNOSIS AND THEN THE DEALER COULD CALL THEM BACK TO INFORM THEM OF THE PROBLEM TO DETERMINE WHAT ACTION IF ANY THEY WOULD DO. AFTER I INFORMED MARK I WAS DRAFTING AN EMAIL TO THE NTSB HE SAID HE WOULD ESCALATE MY CASE TO A SUPERVISOR. I TRIED TO SPEAK TO A SUPERVISOR HOWEVER THEY WERE TOO BUSY AT THE TIME. MY NISSAN CASE IS #[XXX]. MY VIN IS #[XXX]. CAN YOU ASSIST WITH GETTING SERIOUS ANSWERS TO THIS PROBLEM AND DIGGING INTO NISSAN TO ADDRESS AND ACKNOWLEDGE THIS SAFETY CONCERN? A NATIONAL RECALL WOULD BE A GREAT START. I HAVE SEEN RECALL FOR SAFETY BELTS AND SINCE THIS IS A DRIVERS CONCERN THIS SHOULD BE ADDRESSED AS WELL. THANK YOU FOR YOUR ASSISTANCE AND CONSIDERATION. PLEASE ADVISE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559388January 10, 2014
POWER TRAIN
I'VE HAD A PROBLEM AS DESCRIBED MANY TIMES BY FELLOW MURANO OWNERS. AFTER DRIVING AT FREEWAY SPEEDS AND THEN SLOWING WAY DOWN FOR TRAFFIC OR WHEN EXITING THE FREEWAY THE THROTTLE BECOMES VERY UNRESPONSIVE. IT LAGS AND THEN SURGES. THIS PROBLEM WAS APPARENT DURING THE SUMMER MONTHS LAST YEAR. THIS ALSO OCCURS OCCASIONALLY IN CITY TRAFFIC, WHEN I AM SLOWING TO A STOP NEAR A TRAFFIC LIGHT. (FAIL SAFE MODE?) RECYCLING THE IGNITION FIXES THE PROBLEM, AT LEAST FOR THE SHORT TERM. I HAVE READ THAT THIS MAY BE A RESULT OF THE PRESSURE SENSOR IN THE TRANSMISSION. THIS PROBLEM BEGAN TWO YEARS AGO AS FAR AS I CAN REMEMBER, BUT THE NISSAN DEALER THAT SERVICES MY CAR HAS NOT INFORMED ME THAT THEY HAVE DETECTED ANY PROBLEM OTHER THAN THE TRANSFER CASE SEALS ARE BEGINNING TO GIVE OUT AND WILL NEED TO BE REPLACED SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558947January 7, 2014
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT DRIVER'S SIDE THE SEAT WOULD ROCK BACK AND FORTH. THE CONTACT DISCOVERED THAT THE DRIVER SIDE SEAT BRACKET WAS BROKEN. THE DEALER WAS CONTACTED IN REFERENCE TO THE DEFECT BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557971December 31, 2013
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE BRAKE AND BATTERY SENSOR WARNING LIGHTS SUDDENLY ILLUMINATED. THE VEHICLE ALSO WOULD NOT ACCELERATE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE ALTERNATOR HAD MALFUNCTIONED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555785December 12, 2013
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER'S SIDE SEAT BECAME COMPLETELY DETACHED FROM THE FRAME, CAUSING THE SEAT TO TILT AND NOT REMAIN IN A SECURE POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE SEAT BRACKET WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555287December 9, 2013
STEERING
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE SERVICE WHEN THE CONTACT WAS INFORMED THAT THE POWER STEERING HOSE WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 48000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553951November 27, 2013
SEATS
BACK LEFT SIDE OF DRIVERS SEAT BRACKET SNAPPED WHILE DRIVING. AT THE TIME, LUCKY FOR ME, I DID HAVE SOME RECENTLY PURCHASED ITEMS PLACED ON THE BACK FLOORBOARD AREA WHICH "LESSENED" THE AMOUNT THE SEAT COULD DROP. THE ITEMS WERE REMOVED AND I WAS UNAWARE OF THE EXTENT OF DAMAGE UNTIL FURTHER DRIVING. EXCESSIVE ROCKING ON TURNS AND ON LOCAL ROADS (TO INCLUDE DRIVEWAYS, PARKING LOT ENTRANCES, SPEED BUMPS ETC). DRIVERS SEAT STABILITY IS WITHOUT A DOUBT A SAFETY NECESSITY. RECALL THIS FAULTY ITEM!!!!!!!! AFTER RESEARCHING THIS ISSUE I HAVE FOUND THAT THIS IS OCCURRING TOO FREQUENTLY AND IT IS A SAFETY ISSUE. CLASS ACTION LAWSUIT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553283November 21, 2013
SEATS
I HEARD A SNAP AND THE DRIVER'S SEAT IS NOW LEANING TO THE LEFT AGAINST THE DRIVER'S DOOR. IT ROCKS WHEN CAR MAKES A RIGHT TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552927November 19, 2013
SEATS
I HAVE A 2006 MURANO. I WAS DRIVING ROAD AND MY DRIVERS SEAT DROP TO THE LEFT SIDE. THIS ALMOST THREW ME IN THE BACK SEAT. I HAD TO SWIRL TO KEEP FROM HITTING A CAR. I HAD MY KID IN THE CAR WITH ME. I HAVE BEEN DRIVING OVER 30 YEARS AND NEVER HAS THIS HAPPEN TO ME. WHAT IS IT GOING TO TAKE FOR NISSAN TO RECALL THIS ISSUE. HOW MANY PEOPLE HAVE TO DIE IN ORDER TO GET THIS PROBLEM RESOLVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550333October 31, 2013
SEATS
I SAT DOWN IN MY DRIVER SEAT AND THE SEAT BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549780October 28, 2013
SEATS
THE SEAT BASED WELD FAILED ON THE LEFT REAR CORNER CAUSING AN UNSAFE CONDITION. IN RESEARCHING THIS ISSUE, THERE ARE MANY, MANY SIMILAR INCIDENTS REPORTED ON THE WEB. THIS SHOULD BE A RECALL CONDITION AS IT RENDERS THE VEHICLE UNSAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548877October 22, 2013
SEATS
I OPENED THE DOOR OF MY CAR AND SAT DOWN IN MY SEAT TO LEAVE AND HEARD A LOUD BANGING SOUND AND MY SEAT FELL BACK. I GOT OUT TO LOOK, BUT COULD NOT SEE ANYTHING AT FIRST. AS I DROVE DOWN THE RODE MY SEAT WOULD ROCK BACK AND FORTH WHEN I HIT BUMPS. IT WAS THE REAR LEFT SIDE OF MY DRIVER'S SEAT. WHEN I GOT HOME, I GOT A FLASHLIGHT AND LOOKED UNDER MY SEAT, WHERE I NOTICED THE METAL FRAME WAS BROKEN IN HALF. I GOOGLED THIS ISSUE WHERE I FOUND THAT IT IS VERY COMMON IN NISSAN MURANO'S 2003-2007. MY CAR HAS 91,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547206October 8, 2013
POWER TRAIN, FUEL SYSTEM, GASOLINE
BOUGHT THE CAR, USED IN 2009. FOR AT LEAST TWO YEARS CHARGERS IN CAR DID NOT WORK. WITHIN LAST SIX MONTHS FUEL GAUGE BECAME INACCURATE. THERE WAS ANOTHER INCIDENT WHERE THE CAR JUST STOPPED, WILL LOOK FOR DETAILS. BUT 9/24/13 DRIVING UP A HILL, CAR CAME OUT OF GEAR AND STOPPED WORKING. THE PART THAT WAS ULTIMATELY REPLACED WAS THE INSTRUMENT PANEL-PART NUMBER 24820-CC20A. APPARENTLY, PANEL WAS NOT COMMUNICATING WITH TRANSMISSION PROPERLY. DEALER CHARGED US $1150 TO REPLACE. NEITHER SERVICE MANAGER OR SERVICE COORDINATOR HAS SEEN ONE WHICH NEEDED TO BE REPLACED. NISSAN ACCEPTS NO RESPONSIBILITY. YES, INTERNET FULL OF COMMENTS ABOUT ISSUES WITH TRANSMISSION AND INSTRUMENT PANEL. THESE FAILURES APPEAR TO BE THE RESULT OF FAULTY SOLDERING OR WELDING OF CONNECTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546904October 6, 2013
SEATS
DRIVERS SIDE SEAT FRAME FAILURE. CHAIR BECAME VERY WOBBLY AND MY WIFE ALMOST CRASHED THE VEHICLE. SHE HAD TO STOP THE CAR, LOWER THE SEAT TO THE VERY LOWEST TO FLATTEN OUT THE WOBBLE, THEN SHE WAS ABLE TO DRIVE HOME. DRIVING THIS WAS COMPROMISES HER ABILITY TO SIT UP HIGHER AND SEE MORE OF THE ROAD. VERY DANGEROUS AND NISSAN NEEDS TO TAKE RESPONSIBILITY. REPLACEMENT FOR THE SEAT 1200-1800, JUST THE FRAME ALONE IS 800. THIS IS RIDICULOUS AND DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546720October 4, 2013
VISIBILITY/WIPER
BOTH VISORS ON MY MURANO CONTINUALLY FALL DOWN BLOCKING MY VIEW WHILE DRIVING. THIS SEEMS TO BE A VERY COMMON PROBLEM AND I CAN'T BELIEVE NISSAN WON'T STEP UP TO FIX THE ISSUE. WHAT'S WORSE, THEY WANT TO CHARGE YOU $400 PER VISOR TO FIX THE ISSUE. WHY WON'T THE NHTSA STEP IN TO GET THIS ISSUE FIXED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545232September 24, 2013
SEATS
THE DRIVER'S SEAT COMES OFF THE TRACK THAT IT IS INSTALLED ON- THIS CREATES QUITE A SAFETY HAZARD FOR A DRIVER AS WHEN THEY GO AROUND A CORNER THEIR SEAT ACTUALLY MOVES. I HAVE SEEN NUMEROUS OTHER COMPLAINTS ABOUT THIS ISSUE AND HAVE NO IDEA WHY NISSAN HAS NOT DONE A RECALL AND HAD THE SITUATION REPLACED OR REPAIRED. I'M NOT SURE IF THE TRACK THE SEAT IS ON CRACKS OR WHAT OCCURS, BUT THE SEAT COMES OFF THE TRACK AND IS IMPOSSIBLE TO GET BACK ON- I HAVE HAD REPAIR ESTIMATES OVER $700 TO FIX THIS. IT IS CERTAINLY A SAFETY ISSUE FOR DRIVERS AND CAN IMPACT THEIR DRIVING ABILITY AND POSSIBLY CREATE AN ACCIDENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544819September 22, 2013
SEATS
DRIVING ON THE HIGHWAY AND A LOUD NOISE HAPPENED. DRIVER SEAT LEANS TO THE LEFT AND AS YOU MAKE TURNS IT MOVES BACK AND FOURTH. VERY DANGEROUS. I DO NOT FEEL COMFORTABLE WEARING MY SEAT BELT NOW. IF I WAS TO GET INTO A ACCIDENT THE WHOLE SEAT WOULD GO FLYING WITH ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544823September 22, 2013
FUEL/PROPULSION SYSTEM
COMPLAINED TO NISSAN DEALER AND WAS TOLD NOTHING WRONG. COMPLAINED AT A LATER DATE AND WAS TOLD COMPLAINTS HAVE BEEN MADE BUT NO RECALL AND IF I WANTED TO PAY FOR A COMPLETE GAS SYSTEM I COULD WHICH WOULD COST APPROX. $1000.00. WHEN I GET GAS I HAVE TO GET IT WHEN I AM GOING HOME SO I CAN SHOWER DUE TO GAS SPRAYING ON ME WHILE PUMPING GAS. ALMOST EVERY TIME I PUMP GAS IT STOPS LIKE IT IS FULL AND GAS SPEWS BACK. CONSTANTLY HAVE TO MOVE GAS HOSE AROUND AND THE GAS NOZZLE TO TRY TO GET GAS. I HAVE TO HAVE AN EXTRA SET OF CLOTHES IN MY CAR BECAUSE THE GAS SMELL MAKES ME SICK. ONE TIME I WAS SICK ALL DAY VOMITING BECAUSE OF THIS. THIS IS DANGEROUS AND SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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