Nissan Murano Complaints (2004)

678 consumer complaints on file.

#10478387October 2, 2012
SEATS
THE DRIVER'S SEAT ROCKS BACK AND FORTH BECAUSE THE BRACKET THAT HOLDS THE SEAT TO THE BASE HAS BROKEN.THIS SEEMS TO BE A RATHER COMMON OCCURRENCE WITH THIS MODEL.THIS IS A VERY UNSAFE CONDITION BECAUSE THE SEAT IS NO LONGER SOLIDLY AFFIXED TO THE FLOOR.THIS IS A MAJOR DESIGN FLAW,AND SHOULD BE ADDRESSED BY NISSAN.THE REPLACEMENT PART TO REMEDY THIS IS ALMOST $500.00 AND THAT DOES NOT INCLUDE THE LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476762September 22, 2012
VISIBILITY
THE DRIVERS SIDE SUN VISOR FAILED TO KEEP ITS 'UP POSITION' OR IN A SELECTED POSITION TO SHADE THE DRIVER FROM THE SUN. THIS IS A SAFETY HAZARD THAT LEFT UNCORRECTED COULD RESULT IN AN ACCIDENT. NISSAN HAS NOT ISSUED A VOLUNTARY RECALL ON THE VISOR EVEN THOUGH MANY PEOPLE HAVE COMPLAINED ABOUT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475961September 19, 2012
SEATS
THE DRIVER SEAT IS MOVING LEFT WHEN TURNING LEFT, AND WHEN MOVING THE SEAT FORWARD, ONLY THE LEFT SIDE IS MOVING CAUSING THE SEAT TO TILT LEFT. WHEN CHECK AT THE DEALER SHOP, IT APPEAR THE LINK IS BROKEN AND THE RIGHT SIDE MOTOR IS DEFECTIVE. THE DEALER ADMIT THAT THE PROBLEM OCCUR IN MANY MURANO 2003-2005,BUT SAD THAT MY EXTENDED WARRANTY EXPIRED . PLEASE INVESTIGATE ABOUT THIS PROBLEM IN THE NISSAN MURANO 2003-2004. IT DID HAPPEN IN MANY OF THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475382September 14, 2012
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
ALL FOUR POWER DOOR LOCK ACTUATORS ARE BAD IN THE CAR. THIS IS PREVENTING THE DOORS FROM PROPERLY LOCKING AND UNLOCKING. THIS IS A MAJOR SAFETY ISSUE FOR THE CAR. I HAVE LOOKED ONLINE AND THERE ARE HUNDREDS OF COMPLAINTS ABOUT DOOR LOCK ACTUATORS ON 2004 MURANOS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473727September 4, 2012
SEATS
SEAT PAN BRACE BROKE WHILE I WAS STOPPED AT A STOP SIGN. 2ND TIME THIS HAPPENED. 1ST TIME WAS ABOUT 4 YEARS PREVIOUS AT ABOUT 60,000 MILES. PREVIOUS REPAIR WAS AT A NISSAN DEALER AND I REQUESTED A PRICE ADJUSTMENT FROM NISSAN BUT WAS DENIED. I HAVE DEFECTIVE PART IF YOU NEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469347August 6, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WOULD NOT PROPERLY RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THERE WAS A FAILURE WITH THE TRANSMISSION. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 134,000 AND THE CURRENT MILEAGE WAS 134,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469103August 3, 2012
VISIBILITY
THE SUN VISORS CONSTANTLY WILL NOT STAY UP. THIS HAPPENED FIRST ON THE PASSENGERS SIDE AND NOW ON THE DRIVES SIDE. THIS IS A SAFETY ISSUE! THESE SUN VISORS FALLING DOWN CAN BLOCK YOUR VISION WHILE YOU ARE DRIVING. THIS IS GOING TO COST ALMOST $600.00 TO FIX AT THE DEALERSHIP! THIS IS RIDICULOUS AND SHOULD BE A RECALL ON NISSAN'S PART, NOT CHARGE SOME OUTRAGEOUS PRICE TO FIX. I AM COMPLETELY APPALLED AT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468009July 27, 2012
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
I HAVE A NISSAN MURANO 2004 WITH APPROX 66,000 MILES...ALL FOUR ACTUATORS FAILED AT THE SAME TIME. WHEN I LOOKED INTO THIS ISSUE ON LINE, I SEE THAT MANY OTHER MURANO OWNERS HAVE THE SAME ISSUE. WHEN THE ACTUATORS FAIL YOU ARE NO LONGER ABLE TO LOOK THE DOORS, THERE CAUSING A SECURITY ISSUE, ESPECIALLY IF YOU HAVE CHILDREN. I FIND IT STRANGE THAT SO MANY PEOPLE ARE HAVING THE SAME PROBLEM. MY HUSBAND AND PARENTS HAVE 2004 MODEL CARS, AND HAVE NO ISSUES WITH THEIR LOOKS. PLEASE HOLD NISSAN RESPONSIBLE FOR THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462343June 19, 2012
POWER TRAIN
I WAS DRIVING MY MURANO AND CAME TO A STOPLIGHT WHEN UPON ACCELERATION NOTHING HAPPENED. I HAVE TAKEN THE CAR TO THE DEALER SEVERAL TIMES ABOUT THIS AND THEY HAVE FAILED TO FIX THE PROBLEM. IT CAN BE VERY DANGEROUS IF A CAR IS APPROACHING FROM BEHIND AND THE CAR WILL NOT ACCELERATE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459842May 28, 2012
VISIBILITY
DRIVERS SIDE SUN VISOR HAS LOST ABILITY TO STAY IN UPRIGHT POSITION. WILL DROP DOWN UNEXPECTEDLY CAUSING A SAFETY ISSUE AND CANNOT BE LEFT IN ANY POSITION BUT FULLY DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458769May 17, 2012
SEATS
THE DRIVER'S SEAT HAS BECOME DETACHED FROM THE FLOOR FRAME ON ONE SIDE. THE ELECTRIC MECHANISM TO MOVE THE SEAT STILL WORKS, BUT THE WHOLE SEAT APPEARS LOOSE. AT FIRST IT FELT LIKE ONLY A LOOSE BOLT, AND WE HAD TAKEN IT REPEATEDLY TO A DEALER. I WAS RECENTLY TOLD THE ENTIRE SEAT MAY HAVE TO BE REPLACED, AS THERE WAS NOW A 'BREAK' IN THE WELDING OF THE SEAT TO THE SEAT FRAME ON THE FLOOR. THIS WAS NOT CAUSED BY ANY ACTION OF THE OWNERS NOR DUE TO PRIOR ACCIDENT. IT APPEARS THIS HAS BEEN A RECURRENT PROBLEM FOR THESE MURANO'S, AS I HAVE SEEN CONSUMER WEB SITES REPORTING THIS BASED ON OTHER OWNER'S COMPLAINTS, WHICH IS WHY I DECIDED TO REPORT IT AS WELL. I WAS GLAD TO FIND OUT ABOUT THE REPETITIVE NATURE OF THIS PROBLEM WITH OTHER OWNERS (I CONDUCTED MY OWN INTERNET SEARCH) OR I MAY NEVER HAVE REPORTED THIS. I AM CONCERNED THIS IS A SAFETY ISSUE IF THE CAR IS IN AN ACCIDENT. IT WILL NEED TO BE FIXED NOW, BUT I UNDERSTAND NISSAN HAS REPLACED SOME OF THEM FOR OTHER OWNERS AND I AM EXPLORING THIS OPTION. NOTE - MILEAGE AND DATE ENTRIES ABOVE ARE JUST ESTIMATES. I COULD ONLY FIND ONE OLD REPAIR INVOICE WITH THIS ISSUE MENTIONED ALTHOUGH I HAD ASKED THEM TO CHECK IT MANY TIMES. PERHAPS THE DEALER KNEW THIS WAS A PROBLEM AND CHOSE NOT TO PUT IT ON THE WORK ORDER. I'M AFRAID I HAVE ALSO LEARNED A LESSON TO MAKE SURE EVERYTHING THEY CHECK IS ENTERED ON THE WORK ORDER, AND TO READ MY WORK ORDERS MORE CLOSELY, ESPECIALLY WITH DEALERS WHO HAVE VESTED INTEREST RELATED TO RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458145May 11, 2012
SEATS
DRIVER LEFT SEAT HAD A STRUCTURAL FAILURE ON ITS BRACKET THAT RESULTS FROM METAL FATIGUE. THIS FAILURE CAUSED REARWARD TILTING OF THE DRIVER'S SEAT WHILE THE VEHICLE WAS OPERATED AND POTENTIALLY COMPROMISE VEHICLE CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457957May 9, 2012
SEATS
SEAT MOUNTING BRACKET BROKE . MAKES SEAT TILT TO LEFT WHILE DRIVING . NO RECALLS EVEN THO THIS A COMMON OCCURRENCE ON THIS MODEL . JUST SHOWS NISSAN DESIRE TO STAND BEHIND PRODUCT ....... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456924April 30, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE ACCELERATION POWER SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE TRANSMISSION FLUID NUMEROUS TIMES BUT THE FAILURE WAS NOT CORRECTED. THE FAILURE WOULD RECUR MOSTLY WHEN DRIVING DOWNHILL AND MOST RECENTLY, THE VEHICLE WOULD STALL SPORADICALLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AS THE TRANSMISSION SLIPPING AND LOW PRESSURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 197,467. UPDATED 07/02/13*LJ UPDATED 7/31/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454949April 12, 2012
VISIBILITY
THE PASSENGER SIDE VISOR SWINGS DOWN, DOES NOT STAY IN PACE AND OBSTRUCTS THE DRIVERS VIEW OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453644March 31, 2012
POWER TRAIN
TRANSFER CASE FAILED THE FIRST TIME AROUND 75,000 MILES WHEN I WAS DRIVING. SUDDENLY SLOWED DOWN AND HEAR LOUD BANG NOISE. NOISE CONTINUE AS I COAST THE VEHICLE TO A STOP. LOUD BANG NOISE, AND THE VEHICLE WOULD SHAKE. GOT IT REPLACE $3000. ONE YEAR LATER AT AROUND 96,000 ON 3/26/2012. IT HAPPEN AGAIN. SAME EXACT SYMPTOMS. NEVER BUYING A NISSAN EVER AGAIN. THERE IS A SERVICE BULLETIN ABOUT IT, SO THEY ARE AWARE OF THE PROBLEM BUT YET THEY AREN'T DOING ANYTHING ABOUT IT. THE EXTENDED CVT WARRANTY DOES NOT COVER THE TRANSFER CASE. EVEN THOUGH THE TRANSFER CASE IS CONNECTED TO THE CVT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453020March 26, 2012
POWER TRAIN
I HAVE A 2004 NISSAN MURANO WITH ONLY 63000 MILES. I ENCOUNTERED A LACK OR DECREASE OF POWER WHILE DRIVING AT CONSTANT SPEED OF 55MPH. THE ENGINE WAS STILL ON BUT THE ENGINE WON'T RESPOND IF I PRESS ON THE PEDAL. AND I HAD TO SLOWLY MANEUVER THE VEHICLE TO THE SHOULDER WHILE DECELERATING. FORTUNATELY I HAD A CHANCE TO PARK THE VEHICLE TO THE SIDE OF THE ROAD. I TURNED OF THE CAR AND WAITED A MINUTE AND THE CAR STARTED BACK AGAIN BUT I NOTICE A HUMMING SOUND COMING FROM THE TRANSMISSION ESPECIALLY WHEN YOU LET GO OF THE GAS PEDAL WHILE DRIVING. AND I WOULD SAY A 10 TO 15% DECREASE OF ENGINE POWER WHEN YOU TRY TO ACCELERATE COMPARED BEFORE THIS INCIDENT HAPPENED. I HOPE THIS SITUATION BE FIXED BY NISSAN BEFORE SOMEBODY GETS HURT. THANK YOU FOR YOUR TIME TO LISTEN TO OUR CONCERN. GOD BLESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452631March 22, 2012
POWER TRAIN
WHEN STARTED A LOUD WHINE IS HEARD AND INCREASES WITH ENGINE SPEED. UPON INITIALLY ACCELERATING AFTER STARTING THE VEHICLE WILL SLOW DOWN TO A CRAWL AND NOT SPEED UP EVEN WITH PEDAL TO THE FLOOR. SUDDENLY IT WILL ACCELERATE WITHOUT WARNING WHILE THE WHINE CHANGES IN PITCH. THEN WHEN YOU STOP AT A LIGHT IT WILL NOT ACCELERATE WHEN THE LIGHT TURNS GREEN NEARLY CAUSING PEOPLE TO RUN INTO THE BACK OF ME. I ALMOST DIDN'T MAKE IT THOUGHT THE LIGHT BEFORE IT TURNED RED. IF YOU DO GET IT GOING IT WILL LOSE POWER WITHOUT WARNING. THIS IS AN EXTREMELY DANGEROUS SITUATION TO DRIVE IN. THIS BEHAVIOR STARTED AFTER HAVING THE FLUID CHANGED AT THE DEALERSHIP. I HAD THE VEHICLE TOWED IN AND WAS TOLD BY THE DEALER THAT THE BELT WAS BAD AND THE TRANSMISSION NEEDED TO BE REPLACED AT A COST OF $4268.55. IT IS OBVIOUS BY NISSAN DOUBLING THE FACTORY WARRANTY ON THESE CVT'S THAT THEY KNEW OF A DEFECT BUT CHOSE NOT TO ISSUE A RECALL. IT MAKES NO SENSE TO HAVE TO REPLACE AN ENTIRE TRANSMISSION BECAUSE OF A PART FAILURE INSIDE. THIS IS A VERY POOR DESIGN IF IT CAN NOT BE REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452172March 19, 2012
SEATS
DRIVER SIDE SEAT MOVES WHILE DRIVING CAUSING A HUGE SAFETY CONCERN FOR ME AND MY FAMILY. THE BACK LEFT SEAT BRACKET IS BROKEN DUE TO A WEAK METAL PART. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450123March 2, 2012
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
ALL OF THE DOOR LOCKS DO NOT WORK. I HAVE HAD MY MURANO IN THE SHOP 3 TIMES AND THEY CANNOT FIGURE OUT THE PROBLEM. I HAVE NOW SPENT CLOSE TO $1000 AND THE PROBLEM IS STILL NOT FIXED! THEY FIRST REPLACED A SWITCH IN THE DRIVER'S SIDE DOOR. THAT DID NOT FIX THE PROBLEM. THEY THEN REPLACED THE BCM, THE LOCKS WORKED FOR ABOUT A WEEK AND NOW THEY ARE NOT FUNCTIONING AGAIN. THIS IS A SAFETY HAZARD BECAUSE I AM A SINGLE WOMAN AND SHOULD BE ABLE TO LOCK AND UNLOCK MY DOORS AS NEEDED. HOW MANY PEOPLE HAVE TO FILE A COMPLAINT FOR THE SAME ISSUE BEFORE NISSAN DOES SOMETHING ABOUT IT??? IT IS ABSOLUTELY RIDICULOUS THAT I SHOULD HAVE TO SPEND ALMOST $1000 AND STILL NOT HAVE FUNCTIONING DOOR LOCKS!!! I KNOW FOR A FACT THE PROBLEM IS NOT THE SOLENOIDS IN THE DOORS THAT CONTROL THE LOCKS BECAUSE MY REPAIR SHOP TESTED EACH ONE IN EACH DOOR AND THEY ARE PROPERLY FUNCTIONING, WHICH IS WHAT LED US TO CHECK THE BCM. WHEN IT WAS DETERMINED THE BCM WAS BAD, I HAD THAT REPLACED BUT OBVIOUSLY THAT IS NOT THE ONLY PROBLEM. PLEASE DO SOMETHING ABOUT THIS ISSUE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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