Nissan Maxima Complaints (2009)

339 consumer complaints on file.

#10789955November 12, 2015
ELECTRICAL SYSTEM, STEERING
I WAS DRIVING ALONG A HIGHWAY AT 50 MPH. WHEN THE STEERING WHEEL SUDDENLY FELL TO MY KNEES. THIS CAR HAS A RETRACTABLE STEERING SYSTEM. I WAS ABLE TO STEER THE CAR SAFELY TO THE SIDE OF THE ROAD. I DID NOT DRIVE THE CAR. THE STEERING WHEEL WAS THEN ABLE TO BE PUSHED BACK INTO THE DRIVING POSITION. I BROUGHT THE CAR TO THE DEALERSHIP TODAY, AND THEY TOLD ME THAT THE TWO ELECTRIC MOTORS IN THE STEERING COLUMN WERE DEFECTIVE (HAD TO BE REPLACE) THE COST WOULKD BE $2,000. THE CAR HAS JUST 60,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789510November 10, 2015
STRUCTURE
TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT THE DASHBOARD OF THE VEHICLE WAS VERY STICKY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. UPDATED 02/12/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787404October 31, 2015
STEERING
UNABLE TO START VEHICLE, STEERING COLUMN WON'T UNLOCK. OCCURS WHEN VEHICLE IS PARKED. SEEMS TO BE A WELL KNOWN ISSUE WITH THE STEERING MECHANISM UNABLE TO PROPERLY SIGNAL THE BCM. STRANDING THE DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786517October 27, 2015
STEERING
I HAVE NOT HAD THE CAR LONG ENOUGH TO PAY THE TAXES AND THE STEERING LOCKS. WARRANTY WILL NOT COVER THIS IS A MESS OVER $1100 TO REPAIR. I WAS GOING TO GET MY AUNT PICTURE COPIED FOR HER WEDDING SHE IS DECEASED. I DIDN'T GET THE PICTURE AND I MISSED THE WEDDING WAITING ON THE TOW TRUCK. REALLY 😡 UPSET WITH NISSAN I DON'T THINK I WILL BE BUYING ANOTHER ONE EVER. MANY PEOPLE HAS HAD THIS ISSUE YET NISSAN WILL NOT FIX THIS ISSUE. VERY DISSATISFIED CUSTOMER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782381October 15, 2015
SUSPENSION
STRUT MOUNTS ARE CRACKED AND DISINTEGRATING POSING A DANGER OF LOSS OF CONTROL OF THE VEHICLE. THERE IS A RECALL FOR THIS, BUT NISSAN CLAIMS THAT MY CAR IS NOT PART OF THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781111October 9, 2015
WHEELS:RIM, SUSPENSION
TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. AFTER TAKING THE VEHICLE TO THE DEALER, THE TECHNICIAN RECOMMENDED THAT THE STRUT BE REPLACED. IN ADDITION, THE RIM ON THE FRONT DRIVER SIDE OF THE VEHICLE WAS CRACKED DUE TO A FAULTY STRUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. A RECALL FOR THE STRUT WAS ISSUED ACCORDING TO NHTSA CAMPAIGN NUMBER: 09V358000 (SUSPENSION), BUT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780235October 6, 2015
STEERING
I GOT IN MY CAR TRIED TURNING IT ON AND IT WOULD NOT TURN OVER AT ALL. I KNEW IT WASN'T THE BATTERY BECAUSE ALL LIGHTS WERE ON AND FOB STILL WORKED. WHEN I PUT THE ACTUAL KEY IN SLOT IT GAVE THE MISSING KEY LIGHT. I HAD TO HAVE IT TOWED TO NISSAN WHERE THEY TOLD ME IT WOULD BE 1100 TO FIX THE STEERING WHEEL LOCK. AFTER RESEARCHING ONLINE I SAW A LOT OF THE SAME COMPLAINTS, AND THAT NISSAN HAD ISSUED AN EXTENDED WARRANTY. AFTER CALLING NISSAN CONSUMER AFFAIRS THEY INFORMED ME THAT MY WARRANTY HAD EXPIRED 4 MONTHS AGO BUT THAT THEY WOULD ESCALATE TO SEE IF THEY WOULD COVER A PORTION. AFTER BEING STRUNG FOR THREE DAYS, THEY DECIDED THAT THEY WOULD NOT COVER ANY OF THE COST. THEY ALSO INFORMED ME PRIOR THAT NORMAL PROTOCOL WAS FOR CONSUMER AFFAIRS TO CALL THE DEALERSHIP WHERE THE CAR WAS WHICH THEY NEVER DID FOR, I JUST GOT AN AUTOMATIC NO!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779724October 5, 2015
ELECTRICAL SYSTEM
THE STEERING COLUMN IS LOCK AND THE CAR WON'T START USING THE INTELLIGENT KEY SYSTEM. THIS WAS A PROBLEM WITH MANY CAR OWNERS AND NISSAN ISSUED AN EXTENDED WARRANTY WHICH ALLOWED FOR OWNERS TO HAVE THEIR CAR REPAIRED IF THIS ISSUE HAPPENED WITHIN THE WARRANTY PERIOD. I PURCHASED MY CAR USED AND DIDN'T EXPERIENCE THIS PROBLEM UNTIL AFTER THE EXTENDED WARRANTY EXPIRED. I FEEL NISSAN SHOULD HAVE RECALLED ALL CARS OF THIS MODEL TO CORRECT A PROBLEM THAT IS CLEARLY DUE TO POOR MANUFACTURING. THE RECALL WOULD HAVE COSTED MORE MONEY, BUT IT'S THE RIGHT THING TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761587September 10, 2015
STEERING
2009 NISSAN MAXIMA. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING WHEEL LOCK MALFUNCTION. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762879September 10, 2015
UNKNOWN OR OTHER
CHANGED MY BATTERY NOW MY CAR WILL NOT START AND I AM UNABLE TO PRESS DOWN THE BRAKES OR TURN THE STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759679August 27, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STRUT INSULATOR ON THE DRIVER'S SIDE FRONT SUSPENSION AND PASSENGER'S SIDE FRONT SUSPENSION WERE BOTH FRACTURED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V358000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758555August 22, 2015
STEERING
DAUGHTER DROVE CAR HOME FROM SCHOOL. WENT TO LEAVE A COUPLE HOURS LATER FOR VOLLEYBALL PRACTICE AND THE CAR WAS COMPLETELY FROZEN. WE COULD NOT DEPRESS THE GAS PEDAL AND THERE WERE 2 LIGHTS ON THE DASHBOARD THAT KEPT FLASHING. ONE WAS RED AND HAD A KEY SYMBOL IN IT AND THE OTHER WAS ORANGE AND SAID THE WORD KEY IN IT. THE CAR WAS STUCK IN THE GARAGE, COULD NOT EVEN MOVE IT INTO NEUTRAL TO BE TOWED, HAD TO GET THE TOWING GUY TO GO GET ANOTHER MECHANIC TO USE A SCREWDRIVER TO RELEASE A MECHANISM THAT WOULD ALLOW THEM TO PUT THE CAR IN NEUTRAL SO THEY WOULD NOT HAVE TO "DRAG" IT OUT OF THE GARAGE. ENDED UP BEING THE STEERING LOCK WITH A COST FOR PARTS OF $684.87 - TOTAL COST WITH LABOR $964.76. WE WERE INFORMED THAT THIS PARTICULAR PART HAD AN EXTENDED WARRANTY PUT ON IT THAT WAS GOOD THROUGH MAY OF 2015. DIDN'T MATTER THE MILEAGE ON THE CAR, APPARENTLY IT WAS ONLY A TIME ISSUED WARRANTY. SO, ONCE MAY CAME AND WENT - YOU PAID FOR YOUR OWN PART. WE ARE CURIOUS AS TO WHY THIS WAS NOT MADE A RECALL VERSES AN EXTENDED WARRANTY SITUATION. WE ARE NOW OUT $1000 FOR SOMETHING THAT NISSAN KNOWS IS A PROBLEM, YET HAS NOT DONE THE PROPER THING BY ISSUING A FULL RECALL FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746384August 5, 2015
UNKNOWN OR OTHER
THE DASHBOARD TO MY 2009 NISSAN MAXIMA IS MELTING AND IT IS CRACKING AROUND ALL THE AC VENTS AND AROUND THE RADIO & DISPLAY CONSOLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735420July 21, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT AFTER PARKING, THE VEHICLE DID NOT REGISTER THAT THE KEY WAS IN THE IGNITION. THE VEHICLE HAD TO BE TOWED TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE GEAR LOCK MODULE MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730499June 25, 2015
AIR BAGS
AIR BAG LIGHT COME ON WHEN SOMEONE IS SITTING IN THE SEAT SAYING AIR BAG IS OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724382June 9, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. WHILE DRIVING 40 MPH, AN ABNORMAL NOISE EMITTED FROM THE FRONT OF THE VEHICLE NEAR THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE UPPER FRONT STRUT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER NOT WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723902June 8, 2015
AIR BAGS
VEHICLE PULLED OUT IN FRONT GOING AT A MINIMUM SPEED. DRIVER THAT HIT THE MAXIMA WAS ON LAPTOP THUS PULLING OUT IN FRONT OF THE MAXIMA WHICH WAS TRAVELING THE FULL SPEED LIMIT. MAXIMA WAS STRUCK ON DRIVERS SIDE CAUSING THE WHOLE FRONT OF CAR TO BE OBLITERATED. BENT THE FRAME FROM THE FRONT OF CAR ALL THE WAY BACK TO BACK DOOR. CRACKED DRIVER SIDE CHROME RIM IN HALF AND PUSHED THE WHEEL WELL UP INTO THE INTERIOR OF THE CAR AT THE PLACE THAT YOU REST YOUR FOOT WHICH CAUSED JAMMED THE DRIVERS LEG UP INTO THE PELVIS. NOT ONE AIRBAG DEPLOYED, WHICH LEFT WHICH CAUSED THE DRIVER TO SUFFER FROM MAJOR HEAD TRAUMA AND PASSENGER'S NECK WAS FRACTURED. THIS SOUNDS LIKE A DEFECT. THE DRIVER THAT HIT THE MAXIMA, HIS VEHICLE'S AIRBAGS ALL CAME OUT. STEERING WHEEL PASSENGER SIDE AND ALL OF THE SIDE CURTAIN AIRBAGS DEPLOYED. SO MANY AIRBAGS DEPLOYED WITHIN THAT CHRYSLER YOU WOULD HAVE THOUGHT A PRODUCTION WAS GOING ON ALL THE CURTAINS THAT WERE POPPING OUT. NISSAN, I DO NOT TRUST THEM AND NOT CONSIDER ANY OF THERE VEHICLES SAFE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10722934June 2, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2009 NISSAN MAXIMA. THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT DRIVER SIDE BY ANOTHER VEHICLE. THE AIR BAGS DEPLOYED AND THE VEHICLE WAS DESTROYED. THE CONTACT WAS INJURED AND A POLICE REPORT WAS FILED. THE AIR BAG DEPLOYMENT PRODUCED BLACK MARKINGS AND METAL FRAGMENTS THAT CAUSED FURTHER CUTS AND BRUISES TO THE CONTACT, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT ASKED THE POLICE IF THE BLACK MARKINGS WERE NORMAL AND THE POLICE SAID NO. THE MANUFACTURER STATED THAT THERE WAS NO RECALL REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 81,000..... UPDATED 06/30/15 *BF MA 08/17/15 THE CONSUMER STATED THE AIRBAG BURSTS. ONE OCCUPANT HAD CUT TOES FROM BLACK SHARDS THAT LOOK LIKE ROCKS. THE VEHICLE WAS TOTALED UPDATED 9/15/2015*JS UPDATED 12/3/15 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10717433May 20, 2015
AIR BAGS, ELECTRICAL SYSTEM
WHEN I AM DRIVING THE CAR, WITH A PASSENGER IN THE FRONT PASSENGER SEAT, AIR BAG NOT ON SIGN WILL ILLUMINATE. THIS HAPPENS ON A DAILY BASIS. I NEVER TOOK IT IN AND IT STILL HAPPENS NOW. IT BECAME OBLIVIOUS TO ME BECAUSE I DIDN'T MAKE TIME TO HAVE THE PROBLEM CORRECTED, SEAT BELTS ARE FASTENED AND THE LIGHT STILL COMES ON. THERE ARE TIMES WHEN THE RADIO COMPLETELY DIES AND IN A HURRICANE SITUATIONS WE RELY ON THE RADIO FOR WEATHER AND HIGHWAY CONDITION UPDATES. THIS IS A CURRENT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717347May 19, 2015
STEERING, ELECTRICAL SYSTEM
I ATTEMPTED TO START MY CAR AS I LEFT WORK ONE AFTERNOON AND IT WOULD NOT START. THE PUSH START BUTTON WAS IN THE LOCK MODE AND THE PICTURE IN THE DASH INDICATED THAT MY WHEEL WAS LOCKED, WHILE MY ANT-THEFT LIGHT FLASHED CONTINUOUSLY. I MADE SEVERAL DIFFERENT ATTEMPTS FOR HOURS TO UNLOCK THE STEERING COLLAR MYSELF AND START MY CAR, ONLY TO FAIL OVER AND OVER AGAIN WHICH LEAD TO ME HAVING IT TOWED TO A LOCAL NISSAN DEALERSHIP, THE NEXT DAY. THE DEALERSHIP RAN A DIAGNOSTIC TEST ON THE CAR AND TOLD ME THAT I NEEDED A NEW STEERING LOCK BOX, WHICH TYPICALLY DOES NOT GO OUT ON CARS LIKE MINE (2009 NISSAN MAXIMA). THIS SEEMS TO BE A MANUFACTURE DEFECT BUT I AM BEING CHARGED AT LEAST $1000 TO FIX THIS PROBLEM, WITH NO FAULT OF MY OWN. WILL YOU ASSIST ME IN RESOLVING THIS PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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