Nissan Maxima Complaints (2004)

1,426 consumer complaints on file.

#10203672September 21, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. WHILE DRIVING 40 MPH, THE VEHICLE JERKED. THE FAILURE OCCURRED DAILY. THE DEALER STATED THAT THE TRANSMISSION FAILED AND THEY REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 47,000 AND FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203851September 21, 2007
TIRES:SIDEWALL
2004 NISSAN MAXIMA WITH GOODYEAR EAGLE RS-A P245/45R18 WITH CRACKS IN THE SIDEWALLS. CUSTOMER STATES THAT HE HAD THE TIRES ADJUSTED TO FIX THE CRACKS IN THE SIDEWALL. *KB THE TIRE MANUFACTURER SENT THE CONSUMER A LETTER DENYING THE CLAIM. THE MANUFACTURER STATED THE CONSUMER HAD NOT SHOWN PROOF THAT THE TIRES WERE ADJUSTED FOR SIDEWALL CRACKING. THE LETTER ALSO STATED UNDER THE CUSTOMER SATISFACTION PROGRAM AN ORIGINAL PAID RECEIPT WAS REQUIRED TO SHOW PROOF OF PURCHASE WITH SIDEWALL CRACKING AS A REASON FOR REPLACEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203244September 17, 2007
TIRES:SIDEWALL
I TOOK POSSESSION OF MY 2004 NISSAN MAXIMA IN THE FIRST WEEK OF JANUARY 2005. I NOTICED A CONSTANT, BUT GRADUAL TIRE PRESSURE ISSUE. I TOOK THE CAR TO THE LOCAL NISSAN DEALERSHIP AND THEY INDICATED THE TIRE HAD TO BE PATCHED. I ASKED ABOUT THE ACTUAL SIDEWALL AND THEY DID NOT FEEL THERE WERE ANY PROBLEMS INVOLVING THE SIDEWALLS. I TOOK THE CAR TO AN INDEPENDENT DEALERSHIP THAT FELT THERE WAS INDEED SOME MANUFACTURER PROBLEM WITH THE TIRES. I CALLED THE DEALERSHIP AND THEY REPORTED THAT THERE WERE NO RECALLS AND THAT THE WARRANTY WOULD NOT COVER THIS ISSUE. THEY EXPLAINED THAT IF I CHOSE TO I COULD INITIATE A CLAIM WITH BOTH OR EITHER THE GOOD YEAR EAGLE MANUFACTURER OR NISSAN. THE GOOD YEAR EAGLES INSTALLED ON MY MAXIMA HAD LESS THAN 11,000 MILES AND AS THE DEALERSHIP WAS NOT AMENABLE TO RECONCILING THEIR OPINION ON THE TIRES TO THAT OF AN INDEPENDENT TIRE INSPECTION I DECIDED THE BEST COURSE OF ACTION WAS TO REPLACE THE GOOD YEAR EAGLE TIRES WITH NOKIAN TIRES. THIS REPLACEMENT OCCURRED ON OCTOBER 6, 2006 WITH ONLY 11,000 MILES ON THE TIRES. I WAS VERY HESITANT TO DRIVE THE CAR DUE TO THE TIRE PRESSURE. I WAS FILLING THE TIRES EVERY TWO-THREE DAYS TO MAINTAIN SOME TYPE OF SAFETY WHILE DRIVING. WHEN I APPLIED FOR THE REIMBURSEMENT ON THE GOODYEAR EAGLE RS-A TIRES MY CLAIM WAS DENIED BECAUSE THERE WAS NO INDICATION THAT THE REPLACEMENT WAS DUE TO 'A SIDEWALL ISSUE.' WHO IN THEIR RIGHT MINDS WOULD WILLINGLY CHOOSE TO REPLACE 4 TIRES AT ONCE WITH BRAND NEW TIRES AT ONLY 11,000 MILES IF THERE WAS NO SAFETY ISSUE??? OF COURSE THIS IS A SAFETY ISSUE AND I WASN'T WILLING TO BE INVOLVED IN AN ACCIDENT TO PROVE THE POINT. THE FOLLOWING IS A WEBSITE (JUST ONE OF MANY) THAT NOTES THE ISSUES AND LACK OF COMPANY RESPONSE. WWW.CONSUMERAFFAIRS.COM/TIRES/GOODYEAR_TIRES.HTML. CLEARLY THE COMPANY IS NOT CORRECTING OR REIMBURSING CONSUMERS FOR THEIR FAULTY PRODUCTS. I SPENT WHAT I CONSIDER TO BE A GOOD DEAL OF MONEY TO MAKE MY 'DREAM' CAR SAFE TO DRIVE. \ *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202903September 13, 2007
TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE VEHICLE HAS GOODYEAR EAGLE RS-A, SIZE P245/45R18 TIRES. THE CONTACT NOTICED CRACKS ON THE SIDEWALLS OF ALL FOUR TIRES. HE RECEIVED A RECALL NOTICE IN AUGUST OF 2007 REGARDING THE SIDEWALLS. THE MANUFACTURER STATED THAT THEY WOULD ONLY REPLACE THEM IF HE COULD PRODUCE THE FAILED TIRES. THE CONTACT FELT THAT WAS UNACCEPTABLE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 65,000 AND FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202265September 8, 2007
TIRES:SIDEWALL
SIDEWALL CRACKS ON ALL 4 TIRES (GOODYEAR EAGLE RSA 245-45-18) ON MY 2004 NISSAN MAXIMA WERE APPARENT AT ABOUT 20-25,000 MILES. I WAS VERBALLY NOTIFIED ABOUT THIS DEFECT BY THE NISSAN DEALER, WHO RECOMMENDED A COMPLETE NEW SET OF TIRES. I WANTED A SECOND OPINION ABOUT THE CRACKS, AS THERE WAS STILL GOOD TREAD LEFT ON THE ORIGINAL TIRES. I TOOK THE CAR TO DISCOUNT TIRE CO. THEY ALSO SAID THAT THE TIRES WERE CRACKED AND THEREFORE UNSAFE. I HAD ALL 4 OF THEM REPLACED. UNFORTUNATELY, DISCOUNT TIRE COMPANY DIDN'T WRITE THE REASON FOR REPLACEMENT ON MY RECEIPT (CRACKED SIDEWALLS), AND BECAUSE OF THAT OMISSION, GOODYEAR HAS DENIED ME ANY REDRESS AT ALL. TO DATE, THEY STILL HAVEN'T EVEN SENT THE ORIGINAL RECEIPT BACK TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202268September 8, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
MY NISSAN MAXIMA TRANSMISSION IS GONE AND A LOT OF 04 MAXIMA'S WHICH IS MY YEAR IS HAVING THE SAME PROBLEM AND NISSAN DOESN'T CARE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201909September 5, 2007
TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE VEHICLE HAS GOODYEAR EAGLE RS-A, SIZE P245/45R18 TIRES. WHILE DRIVING 35 MPH, THE FRONT PASSENGER SIDE TIRE FLATTENED AND THE VEHICLE VIBRATED. THE CONTACT CHANGED THE TIRE AND NOTICED THAT THE REST OF THE TIRES WERE CRACKED. GOODYEAR SUGGESTED THAT THE CRACKS MAY HAVE BEEN CAUSED BY CLEANING PRODUCTS. THE CONTACT PURCHASED FOUR NEW TIRES WITHOUT BEING REIMBURSED. THE DOT NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 80,000 AND FAILURE MILEAGE WAS 60,406.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201920September 5, 2007
TIRES:SIDEWALL, TIRES
AFTER REPLACING THREE OUT OF FOUR TIRES ON 5/29/07 FOR CRACKING AROUND THE ENTIRE OUTSIDE OF THE SIDEWALLS I RECEIVED A LETTER DATED JUNE 15,2007 STATING THERE WAS A PROBLEM WITH THE TIRES. OBVIOUSLY I HAD ALREADY PAID $593.80 OUT OF POCKET. BECAUSE DOBBS WAS NOT NOTIFIED BY GOOD YEAR UNTIL JUNE (ACCORDING TO GOOD YEARS ASSISTANCE CENTER) THEY DID NOT PUT THE REASON FOR REPLACEMENT ON MY RECEIPT. I PROMPTLY RETURNED TO THE DOBBS LOCATION AND SPOKE WITH THEM AND THEY FILLED OUT THE CLAIM FORM PROVIDED BY GOOD YEAR TO VERIFY MY THREE TIRES WERE REPLACED FOR THAT REASON. I THEN SENT MY PAID RECEIPT ALONG WITH CLAIM FOR TO GOOD YEAR. NOW, ALMOST THREE MONTHS LATER GOOD YEAR IS REFUSING TO REFUND ME THEIR CONSUMER FOR A PROBLEM THEY KNOW EXISTS. THEIR REASONING, THE DOBBS EMPLOYEE DID NOT WRITE ON THE CLAIM FORM (A CLAIM FOR DESIGNED BY GOOD YEAR) WHY THE TIRES WERE REPLACED. COMMON SENSE WOULD TELL A CONSUMER AND THE EMPLOYEE AT DOBBS IF THEY ARE FILLLING OUT A CLAIM FORM, FOR A PROBLEM GOOD YEAR ADMITS THEY ARE HAVING WITH THEIR TIRES ,THAT IS WHY THE TIRES WERE REPLACED. I AM A VERY FRUSTRATED CONSUMER THAT HAD MY TIRES REPLACED DUE TO A SAFETY ISSUE AND NOW AM GETTING THE RUN AROUND FROM GOOD YEAR WHO IS FULLY AWARE THEY HAVE A PROBLEM. I GUESS IN THEIR MINDS I SHOULD HAVE CONTINUED DRIVING THE VEHICLE WITH THE TIRES CRACKED FOR AN ADDITIONAL TWO WEEKS UNTIL I GOT THEIR LETTER AND DOBBS WOULD HAVE NEVER CHARGED ME THE CONSUMER. NEVERMIND THE SAFETY OF THE CONSUMER AND THEIR PASSENGERS. THE NHTSA IS OBVIOUSLY DESIGNED AS A ORGANIZATION TO KEEP PEOPLE SAFE IN THE EVENT OF EQUIPMENT FAILURE SUCH AS THIS TIRE ISSUE. UNFORTUNATELY, IT IS APPARENT TO ME THE GOOD YEAR WILL GO TO EXTREME MEASURES IN ORDER TO NOT TAKE RESPONSIBILITY FOR THE POOR PRODUCT THEY MADE AVAILABLE TO THE CONSUMER. AS THEY CLEARLY, STATE IN THEIR LETTER IT IS JUST A "COSMETIC" ISSUE, THEY ARE TAKING NO RESPONSIBILTY AND ONCE AGAIN THE CONSUMER IS PAYING THE PRICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202664September 5, 2007
TIRES:SIDEWALL
2004 NISSAN MAXIMA HAD TIRE FAILURE DUE TO CRACKS IN THE SIDEWALL. CUSTOMER STATES THAT THE TIRES HAD CRACKS IN THE SIDEWALL WHICH CAUSED ONE OF THEM TO BLOW OUT. THE TIRES ON THE VEHICLE WERE REPLACED. **NAR**KB THE CONSUMER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10202610September 4, 2007
TIRES
2004 NISSAN MAXIMA. GOODYEAR TIRE RECALL CONCERN AND COMPLAINT. CUSTOMER STATES THAT HE NEVER RECEIVED A RECALL FOR THE TIRES ON HIS VEHICLE THAT HE HAD TO REPLACE WITH HIS OWN MONEY. *KB THE CONSUMER NOTICED CRACKS ON TWO OF HIS TIRES. THE CONSUMER WAS UNAWARE OF ANY RECALL, THEREFORE HE DECIDED TO REPLACE THE TIRES WITH THE SAME BRAND THAT WAS PREVIOUSLY ON HIS VEHICLE. *JB UPDATED 09/18/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200898August 27, 2007
TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. BOTH REAR TIRES BEGAN TO CRACK ON THE SIDEWALL. A RECALL NOTICE WAS RECEIVED FROM GOODYEAR, WHEN HE WENT TO THE DEALER THEY STATED THAT THE DOT NUMBER WAS NOT INCLUDED IN THE RECALL. THERE WAS NOT A NHTSA CAMPAIGN NUMBER. THE TIRES WERE GOODYEAR RS-A SIZE P245/45R18. THE CURRENT AND FAILURE MILEAGES WERE 61,237.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200602August 23, 2007
TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE VEHICLE HAS GOODYEAR RSA, SIZE 245/45/R18 TIRES. WHILE DRIVING 15 MPH, THE DRIVER SIDE FRONT TIRE BLEW OUT. THE VEHICLE WAS TOWED TO THE REPAIR SHOP AND THEY STATED THAT ALL FOUR TIRES HAD CRACKS ON THE SIDEWALLS. AFTER 34,000 MILES, THE TIRES BEGAN TO CRACK AGAIN. THE VIN, ENGINE SIZE, AND DOT NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 58,000 AND CURRENT MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199997August 18, 2007
TIRES:SIDEWALL, SUSPENSION, SERVICE BRAKES, HYDRAULIC, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HAVE A 2004 NISSAN MAXIMA SE THAT I BOUGHT 2 YEARS AGO WITH 14000 MILES ON IT. CURRENTLY HAVE 24000 MILES SO I DON'T DRIVE A LOT. IN THOSE 2 YEARS, I'VE HAD STRUTS, BRAKES, ROTORS,A/C PROBLEMS, TONS OF ANTI-LOCK BRAKE ISSUES(WAS IN SHOP 4 TIMES) AND AT 19000 MILES, A TIRE BLOWOUT AND AGAIN ANOTHER ONE AT 24000 MILES. I SUBMITTED MY PAPERWORK FOR CRACKED SIDEWALLS ON MY GOODYEAR RSA TIRES ON JULY 1,2007 AND HAVE NOT HEARD ANYTHING YET. THIS CAR HAS BEEN THE CAR FROM YOU KNOW WHERE. IT JUST HAS PROBLEM AFTER PROBLEM--I GET ONE THING FIXED AND SOMETHING ELSE SEEMS TO COME UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199720August 15, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION ISSUES WHEN SHIFTING FROM 2ND TO 3RD GEAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199268August 9, 2007
TIRES
2004 NISSAN MAXIMA WITH DEFECTIVE TIRES CUSTOMER WANTS TO BE REIMBURSED FOR THE TIRES**NAR**CC THE CONSUMER WANTED TO BE REIMBURSED FOR PURCHASING 4 NEW TIRES DUE TO SIDEWALL CRACKS IN THE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198832August 8, 2007
STRUCTURE:BODY:ROOF AND PILLARS
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. AFTER THE CONTACT'S SUN ROOF WAS REPLACED, HE BEGAN TO SEE BUBBLES ON THE REPLACED GLASS AND RUST ON THE ROOF OF HIS VEHICLE. NISSAN WAS NOTIFIED, BUT HAS NOT DONE ANYTHING TO CORRECT THE FAILURES. THE CURRENT MILEAGE WAS 41,000 AND FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198850August 8, 2007
TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE VEHICLE HAS GOODYEAR EAGLE RS-A TIRES, SIZE P245/45R18. THE CONTACT DISCOVERED CRACKS IN THE SIDEWALLS OF HER TIRES. THE MECHANIC INFORMED HER OF A RECALL ON THE TIRES, BUT STATED THAT HERS WERE NOT INCLUDED. THE RECALL NUMBER AND DOT NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 40,000. UPDATED 09/18/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198369August 3, 2007
SEATS
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. WHILE DRIVING 10 MPH, THE BOLTS ON THE DRIVER'S SEAT FAILED. THERE WAS NOTHING HOLDING THE SEAT DOWN AND IT ROLLED ALL THE WAY TO THE BACKSEAT. THE CONTACT COULD NOT REACH THE BRAKE PEDAL, THEREFORE, SHE HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. SHE PULLED THE VEHICLE OVER AND HER HUSBAND DROVE IT TO THE DEALER. THE DEALER HAD NEVER SEEN THIS TYPE OF FAILURE BEFORE AND STATED THAT THE BOLTS HAD FALLEN OUT OF THE SEAT. THE DEALER REPLACED THE BOLTS AND REPAIRED THE SEAT. THE CURRENT MILEAGE WAS 29,000 AND FAILURE MILEAGE WAS 26,000. UPDATED 09/18/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198269August 2, 2007
TIRES, TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE VEHICLE HAS GOODYEAR, SIZE P245/45R18 TIRES. WHILE DRIVING 35 MPH OR GREATER, THE CONTACT HEARD A CONSISTENT LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR A TIRE ALIGNMENT, BUT THE NOISE CONTINUED. IT WAS LATER DISCOVERED THAT ALL FOUR TIRES HAD A NINE INCH CRACK ON THE INSIDE SIDEWALLS. THE CURRENT MILEAGE WAS 26,008 AND FAILURE MILEAGE WAS 54. THE CONSUMER PROVIDED THE REPAIR INVOICE AND PICTURES OF THE DEFECTS ON THE TIRE. THE CONSUMER STATED THE DEALER PROVIDED A CHECK FOR THE TIRES BUT CONSUMER STATED IT DOES NOT COVER THE COST OF THE WORRIES AND HEADACHE DEALING WITH THE TIRES. UPDATED 08/23/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199128July 31, 2007
TIRES:TREAD/BELT
2004 NISSAN MAXIMA WITH DEFECTIVE GOODYEAR EAGLE RSA TIRES CUSTOMER WANTS ALL FOUR TIRES REPLACED**NAR**CC THE CONSUMER RECEIVED 2 NEW TIRES FROM SAVITT TIRE DEALERSHIP BOTH FRONT TIRES HAD TREAD SEPARATION AND STATED THE DEALER WHO MADE THE INSPECTION INFORMED THE CONSUMER THE VEHICLE WAS VERY UNSAFE TO DRIVE. GOODYEAR MADE THE DECISION TO ONLY REPLACE THE FRONT 2 TIRES AND TO SELL THE CONSUMER THE OTHER 2 IN WHICH HE DECLINED. THE CONSUMER DOES NOT KNOW WHY RETAILER SHIPPED 4 NEW TIRES TO THE DEALER BUT GOODYEAR ONLY AGREED TO GIVE THE CONSUMER 2 NEW TIRES. THE CONSUMER PROVIDED A COPY OF A REIMBURSEMENT FORM AND AN ARTICLE ABOUT DEFECTIVE TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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