Nissan Maxima Complaints (2012)

107 consumer complaints on file.

#10679624January 29, 2015
SEATS
THE DRIVER SEAT HAS A SLIGHT ROCK WHEN TAKING OFF AND BREAKING. I BOUGHT THE CAR USED BACK IN OCTOBER 2014 FROM A HONDA DEALER. I NOTICED THE ROCKING BUT THOUGHT IT WAS JUST A LOOSE NUT OR SOMETHING SO I DIDN'T LOOK INTO IT RIGHT AWAY. WHEN I TOOK IT IN TO THE NISSAN DEALER THEY SAID THE FRAME WAS BROKEN. I WAS TOLD IT WAS NO LONGER UNDER WARRANTY. I CONTACTED NISSAN USA AND WAS TOLD THEY HAD NO KNOWN ISSUE WITH THE SEAT AND THAT IT WAS OUT OF WARRANTY AND THEY WOULD NOT FIX IT. MY MAIN CONCERN IS THAT THE SEAT MY COME COMPLETELY APART OR SOMETHING WHILE I'M BREAKING AND CAUSE ME TO HAVE AN ACCIDENT. I NOT SURE WHY IF THEY HAD THE SAME ISSUE BACK IN 2009 AND FOUND SOME TYPE OF FIX WHY WANT THEY FIX IT NOW BEFORE SOMEONE GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671314January 9, 2015
VEHICLE SPEED CONTROL, ENGINE
RELEASED BRAKE, STARTED ROLLING FORWARD TO CROSS TRAFFIC, STEP ON ACCELERATOR AND NOTHING HAPPENED. NO ENGINE REV OR ANYTHING. PUMPED ACCELERATOR MANY TIMES AND FINALLY ENGINE ENGAGED. NEARLY CAUSING PASSENGER SIDE TO BE HIT BY ONCOMING TRAFFIC. THIS HAS HAPPENED IN SIMILAR SITUATIONS WITH BOTH MY WIFE AND MYSELF DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663456December 10, 2014
AIR BAGS
2012 MAXIMA'S PASSENGER AIRBAG OFF LIGHT COMES ON WITH ADULT PASSENGERS EVERY 3RD OR 4TH TRIP. WENT TO NISSAN DEALERSHIP, MAXIMA UNDER WARRANTY, THEY SAID NO CODES WERE TRIPPED AND THAT THEY CAN'T FIX THE PROBLEM BUT ARE AWARE OF IT. THEY ALSO GAVE ME A HANDOUT DESCRIBING THE DIFFERENCE BETWEEN AIRBAG OFF LIGHT AND AIRBAG MALFUNCTION LIGHT. THE SERVICE MANAGER TOLD ME HE WOULD CALL ME IF THERE IS ANYTHING HE CAN DO FOR ME. I CALLED 1-800-NISSAN1 AND FILED A CASE, BUT THEY WON'T DO ANYTHING BECAUSE THE DEALERSHIP IS "WORKING ON IT". THE DEALERSHIP CONFIRMED THAT IF I HAVE AN ADULT PASSENGER IN MY MAXIMA AND THE PASSENGER AIRBAG LIGHT OFF IS ON, THE AIRBAG WILL NOT DEPLOY. I DO NOT FEEL SAFE DRIVING ANY PASSENGERS IN MY MAXIMA AND FEEL NISSAN IS AWARE OF THE PROBLEM AND TRYING TO IGNORE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662228December 4, 2014
AIR BAGS
LOST CONTROL OF VEHICLE AND SPUN AROUND AND HIT THE FREEWAY CENTER DIVIDER DIRECTLY HEAD ON AT 60MPH WITHOUT ANY AIRBAGS DEPLOYING. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10643383October 8, 2014
ENGINE
TL* THE CONTACT OWNS A 2012 NISSAN MAXIMA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED AN ABNORMAL SMELL OF ANTIFREEZE COMING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614703July 19, 2014
SEATS
DRIVER SEAT ROCKS SLIGHTLY ON TAKE OFF ACCELERATION OR SLOWING OF VEHICLE. HAS EXISTED SINCE CAR WAS NEW AND RECURS FREQUENTLY. NISSAN HAS ISSUED SERVICE BULLETIN FOR 2009-2010 SERVICE YEAR FOR PROBLEM (NTB09-092B) BUT HAS NOT EXTENDED IT TO SUBSEQUENT YEARS ALTHOUGH USER COMPLAINTS ARE RAMPANT. I AM CONCERNED THAT SEAT COULD COME LOOSE IN COLLISION. DEALER CLAIMS THEY CANNOT REPLICATE THE ISSUE TO AVOID WARRANTY REPAIR. NISSAN FAILS TO ACKNOWLEDGE LARGER QUALITY AND POTENTIAL SAFETY ISSUE ON MULTIPLE YEARS OF MAXIMA MODEL.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598892June 17, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING DOWN THE HIGHWAY AND MY GIRLFRIEND AND I HEARD A LOUD EXPLOSION. I KNEW RIGHT AWAY THAT NOTHING HAD HIT THE CAR BECAUSE THERE WAS NO ONE ELSE ON THE FREEWAY. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME SOMETHING MUST HAVE HIT IT. I CALLED MY INSURANCE COMPANY TO SET UP A TIME TO GET MY VEHICLE REPAIRED, HOWEVER, UPON FURTHER INVESTIGATION I NOTICED THAT THERE WERE MANY REPORTS OF THE "EXPLODING SUNROOFS." SOME OF THE DEBRIS FELL THROUGH THE CRACK AND GOT INTO OUR EYES. SOME OF THE SHARDS LANDED ON MY GIRLFRIEND AND PRICKED HER UP, BUT NO REAL DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592117May 17, 2014
AIR BAGS
MY WIFE WEIGHS ABOUT 135 POUNDS .THE AIRBAG ON PASSENGER SIDE DOES NOT WORK PROPERLY WHEN SHE SITS IN THE SEAT THE AIRBAG LIGHT GOES ON WHICH INDICATES THAT THE AIRBAG IS NOT WORKING I HAVE PICTURES TO VALIDATE. SO FAR NISSAN IS NOT TRYING TO RECTIFY THE PROBLEM I HAVE TAKEN THE CAR TO 2 DEALERS , THEY SAY EVERTHING IS NORMAL BUT THE PHOTO PROVE MY COMPLAINT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588452May 14, 2014
POWER TRAIN
I PURCHASED MY NISSAN MAXIMA BAND NEW TWO YEARS AGO. OVER THE PAST TWO YEARS MY VEHICLE RECEIVED ALL REQUIRED MAINTENANCE, WHICH WAS PERFORMED AT THE DEALERSHIP WHERE I PURCHASED THE VEHICLE. AT 67,000 MILES THE TRANSMISSION COMPLETELY FAILED. I WAS TOLD BY THE DEALER THAT 'IT JUST HAPPENS SOMETIMES WITH PERFORMANCE ENGINES'. THE TRANSMISSION IS UNDER WARRANTY, BUT I AM NOW TOTALLY DISENCHANTED WITH THE VEHICLE. I KEEP VEHICLES FOR THE LIFETIME OF A CAR. I STILL HAVE A 2000 HONDA ACCORD WITH OVER 300,000 MILES (ORIGINAL TRANSMISSION AND ENGINE). I NO LONGER FEEL THAT THE REPLACED TRANSMISSION ON MY MAXIMA IS RELIABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579098April 11, 2014
AIR BAGS
THE PASSENGER AIRBAG LIGHT ILLUMINATES SPORADICALLY WHEN THERE IS AN ADULT PASSENGER SITTING IN THE SEAT WHICH INFORMS THAT THE AIRBAG IS DEACTIVATED. BROUGHT CAR TO DEALER 5 TIMES OVER THE PAST 6 MONTHS. EACH TIME I WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM AND THAT THERE WERE NO ERROR CODES SHOWING UP. THE LAST TIME THEY CHECKED WAS FRIDAY APRIL 4TH 2014. THE DEALER STATED THE SAME THING. THE MECHANIC WHO TESTED CAME OUT TO TALK TO US ABOUT THIS. MY WIFE SAT IN THE DRIVERS SEAT AND STARTED THE CAR. I SAT IN THE PASSENGER SEAT AND THE LIGHT ILLUMINATED IN FRONT OF THE MECHANIC. I ASKED HIM IF I WAS SEATED PROPERLY, HE AGREED I WAS AND TOOK THE VEHICLE WHILE IT WAS STILL RUNNING TO TEST FOR CODES AGAIN. HE COULD NOT FIND ANY ERROR CODES BUT, ACKNOWLEDGED THAT THERE WAS A PROBLEM. NISSAN NORTH AMERICAN TOLD ME THAT THEY SPOKE TO THE REPAIR MANAGER AND HE STATED THAT THE AIRBAG SYSTEM WAS OPERATING PROPERLY AND NISSAN TOLD ME THAT THERE IS NO PROBLEM. SEEMS STRANGE THAT NISSAN IS RECALLING 994,000 2013 AND 2014 VEHICLES FOR THIS SAME ISSUE CLAIMING THERE IS A SOFTWARE PROBLEM BUT WILL NOT CONSIDER UPDATING THE SOFTWARE IN MY 2012 MAXIMA. THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED BY NISSAN AND THEY ARE REFUSING TO DO SO. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575653March 30, 2014
AIR BAGS
SINCE I BOUGHT THIS CAR, WHENEVER MY WIFE SIT ON THE PASSENGER SEAT, THE "AIR BAG OFF" LIGHT TURNS ON. MY WIFE IS 120 LB. BEING VERY CONCERN THAT AIRBAG WOULD NOT DEPLOY DURING AN ACCIDENT I TOOK THE CAR TO DEALERSHIP COUPLE TIMES IN EARLY 2012 AND WAS TOLD THAT THERE IS NO ISSUE. I EVEN BROUGHT MY WIFE TO THE DEALERSHIP AND SHOW IT, AND THEY SAID THAT MY WIFE IS NOT SITTING CORRECTLY... SUCH A STUPID EXCUSES. NISSAN NEED TO FIX THIS... THIS IS A SERIOUS SAFETY ISSUE ! LOOKING AT FORUM AND CHECKING THE COMPLAIN HERE, APPARENTLY I AM NOT ALONE.. JUST VERY SURPRISED THAT EITHER NISSAN OR NHTSA HAS NOT TAKE ANY ACTION OVER IT... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575063March 27, 2014
AIR BAGS, EQUIPMENT ADAPTIVE/MOBILITY
SINCE I BOUGHT MY CAR IN MAY 2013 I HAVE NOTICED SEVERAL TIMES THAT WITH OR WITHOUT SOMEONE IN MY PASSENGER SEAT MY AIR BAG SENSOR WILL LIGHT UP SHOWING THAT THE AIR BAG IS OFF NO MATTER HOW I OR THE PERSON IN THE SEAT MOVES IT WILL NOT COME ON. THE AIR BAG JUST REMAINS TURNED OFF. THIS IS A HUGE SAFETY CONCERN FOR ME I JUST FOUND OUT HOW TO FILE A COMPLAINT ABOUT IT IN HOPES OF GETTING IT FIXED. I KNOW THERE ARE RECALLS ON MANY NISSAN MAKES AND MODELS FOR THIS BUT THE 2012 MAXIMA IS EXCLUDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575028March 26, 2014
AIR BAGS
SHORTLY AFTER PURCHASING VEHICLE I NOTICED THAT PASSENGER AIR BAG "OFF" LIGHT WOULD COME ON WHEN MY WIFE WAS SEATED - THE INSTANCE DID NOT REPEAT ITSELF FOR SEVERAL WEEKS AND THEN IT WOULD CONSISTENTLY HAPPEN WHEN OTHER PASSENGERS OF VARIOUS WEIGHTS WERE SEATED. BEEN THAT I WAS STILL UNDER WARRANTY I RETURNED TO THE DEALERSHIP WHERE I HAD PURCHASED THE VEHICLE TO HAVE IT SERVICED - THE SERVICE MANAGER WENT TO THE EXTENT TO ASKING ME TO HAVE MY WIFE COME TO THE DEALERSHIP SO THEY CAN INSPECT HER "SEATING POSITION" (NOT A JOKE, THAT'S HOW HE WANTED TO DIAGNOSE THE PROBLEM EVEN AFTER I TOLD HIM THAT PASSENGERS OF VARIOUS WEIGHTS AND STATURES HAD PRESENTED THE SAME PROBLEM). SO DEALERSHIP WAS NOT ABLE TO REPLICATE THE PROBLEM BUT LATER THAT DAY ON A SHORT TRIP TO THE SUPERMARKET WITH MY WIFE THE PROBLEM HAPPENED AGAIN. I RETURNED TO A DIFFERENT DEALERSHIP AND ONCE AGAIN WAS GIVEN THE SAME "WE CAN'T REPLICATE THE PROBLEM". THIS VEHICLE POSSES A SERIOUS SAFETY CONCERN TO ME AND MY FAMILY. I HAVE BEEN A LOYAL NISSAN CUSTOMER FOR 15 YEARS AND HAVE OWNED MULTIPLE VEHICLES BUT THIS WILL BE THE LAST VEHICLE I EVER PURCHASE FROM THIS MAKER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568553March 11, 2014
STEERING, ENGINE
WHILE DRIVING MY 2012 NISSAN MAXIMA, I WAS SLOWING TO A STOP AT AN INTERSECTION. THE CAR UNEXPECTEDLY STALLED DUE TO A PROBLEM WITH THE POWER STEERING PUMP. I WAS LUCKILY ABLE TO PUSH THE BRAKES AND EMERGENCY BRAKE TO GET THE VEHICLE TO STOP. AFTER STOPPING, I RESTARTED THE CAR, AND WAS WITHOUT POWER STEERING AFTER THAT. I HAVE READ ONLINE THAT THERE ARE MANY OTHER 2012 NISSAN MAXIMA OWNERS WHO HAVE HAD SIMILAR PROBLEMS, OTHERS REPORTING THE LOSS OF POWER STEERING AT HIGHWAY SPEEDS, WHICH COULD LEAD TO SERIOUS CRASHES OR WORSE. MY CAR IS OUTSIDE OF NISSAN'S FACTORY WARRANTY, BUT GIVEN THE CAR IS ONLY 2 YEARS OLD WITH 43K MILES, IT SEEMS IT IS STILL FAR TO NEW TO BE HAVING A PROBLEM SUCH AS THIS. BASED ON THE COMMENTS ONLINE, IT WOULD BE IN NISSAN'S AND THE PUBLIC'S BEST INTEREST FOR NISSAN TO ISSUE A RECALL ON THE POWER STEERING MECHANISMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567728March 6, 2014
AIR BAGS, STRUCTURE:BODY, SEAT BELTS
ME AND MY WIFE WERE TRAVELING NORTHBOUND IN OUR 2012 NISSAN MAXIMA AROUND 30MPH ON WESTERN AVENUE IN CHICAGO WHEN SUDDENLY A FORD FOCUS 2007 THAT RAN A STOP SIGN TRAVELING EAST BOUND ON ROSEMONT AVENUE T-BONED US ON DRIVER'S SIDE. AS OUR CAR WAS MOVING AT A SIGNIFICANT SPEED IT STOPPED AFTER CRASHING INTO A FIRE HYDRANT WHICH WAS ON THE CORNER OF THE INTERSECTION. MY WIFE WAS TAKEN TO A HOSPITAL IN AN AMBULANCE WITH ARM AND BACK INJURIES AND I ALSO HAD INJURIES ON MY LEFT ARM, SHOULDER AND LOWER BACK. MY MAIN CONCERN IS WHY NONE OF THE AIRBAGS DEPLOYED IF THE CAR WAS TRAVELING AT A SPEED MORE THAN 20 MPH AND HIT A SOLID OBJECT(FIRE HYDRANT). BOTH OF US WERE WEARING SEAT BELTS. THE CAR WAS DECLARED TOTALED BY BOTH THE INSURANCE INVESTIGATORS. I AM GLAD THAT THIS DID NOT HAPPENED AT A HIGH SPEED OTHERWISE I WOULD RESTING IN PEACE NOT BE FILING THIS COMPLAIN. NISSAN SHOULD BE QUESTIONED AS TO WHAT SPEED THE AIRBAGS IN MAXIMA DEPLOY AND WHY NONE OF THEM INCLUDING CURTAIN AND FRONTAL DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10564728February 17, 2014
STEERING
AS I WAS EXITING THE FREEWAY GOING TO MAKE A LEFT TURN ONTO AN OVERPASS, THE STEERING BECAME VERY HARD TO TURN ALMOST CAUSING ME TO GO STRAIGHT AHEAD HITTING THE WALL OF THE OVERPASS. AS I CAME TO THE NEXT STOPLIGHT A FEW FEET AHEAD TO PULL OVER INTO THE GAS STATION I COULD BARELY TURN THE CORNER. FIGHTING WITH THE STEERING I MANAGE TO PULL THE CAR OVER AND CONTACTED MY DEALERSHIP WHERE I PURCHASED THE CAR. THEY SENT A TOW TRUCK TO PICK UP THE CAR ON 1/30/2014 AND WAS DIAGNOSED WITH A FAILED POWER STEERING PUMP. IT IS NOW 2/18/2014 AND NOT ONLY DID I NOT GET MY CAR BACK FROM REPAIR, THEIR IS NOT EVEN AN ETA ON WHEN THE PART THAT IS NEEDED IS GOING TO BE IN STOCK. DEALERSHIP SERVICE DEPARTMENT INFORMED ME THAT IT LOOKS LIKE IT IS GOING TO TAKE APPROX A MONTH TO GET THE PART IN STOCK. I FIND THIS VERY UNACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564549February 16, 2014
STEERING
TOTAL AND ABRUPT FAILURE AND LOSS OF STEERING WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564605February 16, 2014
STEERING
ON 2/6/2014, WHEN EXITING HIGHWAY, I LOSS POWER STEERING. DROPPED CAR OFF AT DEALER ON 2/7/14 AND WAS TOLD THAT POWER STEERING PUMP HAS TO BE REPLACED BECAUSE IT FAILED. CONTACTED DEALER FOR AN UPDATE ON 2/12/14 AND WAS TOLD PART WAS ON BACKORDER WITH NO ETA AVAILABLE. AS OF 2/16/2014, NOT SURE WHEN MY CAR WILL BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562532February 1, 2014
STEERING
I WAS DRIVING ON RT41 NEAR CHICAGO IN THE MIDDLE LANE AT 65MPH AND TRIED TO CHANGE THE LANE TO GET INTO LEFT LANE FROM MIDDLE LANE, RIGHT THEN WHEN I TURNED THE STEERING SLIGHT LEFT TO CHANGE LANE, IT FELT LIKE THE STEERING OF MY CAR GOT LOCKED. MY CAR WAS INCHES AWAY FROM COLLIDING INTO CONCRETE BARRICADE, I HAD TO WRESTLE WITH THE STEERING TO AVOID THAT CRASH AND PULLED THE CAR ON THE SHOULDER. I MIGHT HAVE GOT KILLED BECAUSE OF THIS. THIS IS REALLY A VERY SERIOUS ISSUE. DEALERSHIP INFORMED THAT THE POWER STEERING PUMP FAILED. MY CAR IS AT DEALERSHIP SINCE THEN AND TODAY IS 2/1/14, I WAS INFORMED THAT THE PUMP IS ON BACK ORDER UNTIL FIRST WEEK OF MARCH, SO MY CAR WILL SIT AT THE DEALERSHIP FOR ALMOST TWO MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550745November 4, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 NISSAN MAXIMA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH THE OPEN DOOR WARNING INDICATOR REMAINED ILLUMINATED EVEN THOUGH ALL FOUR DOORS WERE CLOSED SECURELY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. WHEN THE PUSH BUTTON IGNITION SWITCH WAS ENGAGED IT FAILED TO SHUT OFF THE ENGINE AND THE INTERIOR AUTOMATIC DOORS WOULD ONLY UNLOCK MANUALLY. IN ADDITION, THE INTERIOR LIGHTS ILLUMINATED CONTINUOUSLY. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,995.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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