Nissan Maxima Complaints (2011)

106 consumer complaints on file.

#10689956February 23, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY
THE REAR GLASS PANEL OF SUNROOF "EXPLODED" WITH CHUNKS OF GLASS COMING OFF THE PANEL AND OVER THE NEXT FEW HOURS THE ENTIRE PANEL EXHIBITED MAJOR CRACKING THROUGHOUT. SUNROOF WAS CLOSED AT THE TIME AND OUTSIDE TEMPERATURE WAS ABOUT 45 DEGREES. WIFE WAS SLOWING ON HIGHWAY TO TURN INTO DRIVEWAY. SHE STATED THE NEAREST VEHICLE WAS OVER 1/4 MILE AHEAD OF HER SO NO POSSIBILITY OF ROCK BEING THROWN FROM THEIR TIRES. SOUNDED LIKE A SHOTGUN BLAST IN THE CAR WHEN IT OCCURRED. SINCE IT WAS THE BACK PANEL NO GLASS FELL INTO THE CAR THAT WE COULD SEE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680772February 3, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
INTERMITTENT HIGH RPM'S WITH NO CONTROL OF SPEED. WOULD HAPPEN THEN NOT HAPPEN FOR DAYS. WOULD NOT GO AT STOP SIGNS/STOP LIGHTS THEN SURGE FORWARD WHEN THE TRANSMISSION (WE LATER LEARNED) FINALLY ENGAGED. ON A DAY IT WASN'T ACTING UP WE TOOK IT TO WHERE WE BOUGHT IT (DEALERSHIP) AND THEY IMMEDIATELY NOTIFIED US THAT WE NEEDED A BRAND NEW TRANSMISSION $5,500. 2,053 MILES OUTSIDE OF WARRANTY. WE COULD NOT BELIEVE THAT WHEN THEY CONTACTED CORPORATE NO CONSIDERATION FOR OUR LONG-TERM RELATIONSHIP.NEVER IN A MILLION YEARS DID WE THINK IT WAS SOMETHING SO SERIOUS AS A COMPLETE TRANSMISSION FAILURE. THIS TRANSMISSION IS SUPPOSEDLY THE SECOND (IMPROVED) TRANSMISSION TYPE THAT NISSAN HAS PUT IN THE MAXIMA WITH THE PRIOR GENERATION OF TRANSMISSIONS BEING GIVEN A WARRANTY OF UP TO 10 YEARS OR 100,000 MILES DUE TO ALL THE PRIOR PROBLEMS THAT WERE SUPPOSED TO HAVE BEEN FIXED WITH THIS SECOND GENERATION. NOW, THEY WON'T EVEN HONOR THE TRANSMISSION ISSUE WITH A 62,053 MILEAGE. THE TRANSMISSIONS AREN'T FIXED! WE HAVE 2 SMALL GRANDCHILDREN WE PICK UP EVERY OTHER WEEK AND REGULARLY USE THE CAR TO PICK THEM UP. HOW SCARY TO HAVE REALIZED WE COULD HAVE BEEN IN AN ACCIDENT WITH THE KIDS IN THE CAR BECAUSE WE HAD NO IDEA THAT THE TRANSMISSION ON A CAR WITH ONLY 62,053 MILES WOULD BE COMPLETELY SHOT. SOMEONE PLEASE AT YOUR ORGANIZATION LOOK INTO THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669779January 2, 2015
ENGINE
I PURCHASED MY 2011 NISSAN MAXIMA BRAND NEW IN MAY OF 2011. ABOUT A YEAR AFTER I PURCHASED MY CAR, THE DEALERSHIP NOTIFIED ME THAT MY ENGINE MOUNT WAS SERIOUSLY DAMAGED AND NEEDED TO BE REPLACED. I CONTACTED MY WARRANTY COMPANY AND FOUND OUT THE PARTICULAR PIECE NEEDING TO BE REPLACED WASN'T COVERED UNDER MY WARRANTY. I WAS FACING A $1000.00+ REPAIR BILL. NEEDLESS TO SAY, I HAVE STILL NOT BEEN ABLE TO REPAIR MY ENGINE MOUNT. I AM TRYING TO UNDERSTAND HOW, ON A BRAND NEW CAR, CAN AN ENGINE MOUNT BE DAMAGED TO THE POINT OF NEEDING REPAIR AND THEN MY WARRANTY NOT COVERING THAT PARTICULAR PIECE? ALSO, FOR THE LAST 6-7 MONTHS, THE SERVICE ENGINE SOON LIGHT HAS BEEN COMING ON AND GOING OFF. THE CAR WASN'T RIDING OR OPERATING ANY DIFFERENT SO I DISMISSED IT. RECENTLY HOWEVER, AT ROUGHLY 85K MILES, MY SERVICE ENGINE SOON LIGHT HAS BEEN ON AND WILL NOT GO OFF. WHEN I WAS AT A STOP LIGHT, MY CAR JUST SHUT DOWN. I WAS ABLE TO RESTART IT BUT WHILE I WAS ACCELERATING, AROUND ABOUT 40MPH, THE CAR BEGAN TO JERK AS IF IT WAS TRYING TO SHIFT BUT WAS CONFUSED. THE GAS TANK WAS AT ABOUT 1/4 OF A TANK WHEN ALL OF THIS OCCURRED. MY CAR IS ONLY 3 YEARS OLD AND I AM HAVING MAJOR ISSUES AND CANNOT UNDERSTAND WHY, WHEN I BOUGHT THIS CAR BRAND NEW AND KEEP UP WITH ALL OF THE REGULAR MAINTENANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668289December 26, 2014
STEERING, ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE VEHICLE STALLED AS ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,400. MAILED OUT 01/13/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652911November 5, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
CAR PERIODICALLY GOES COMPLETELY DEAD EVEN WHEN IT IS TURNED OFF AND IN PARK POSITION . KEY LIGHT KEEPS ON BLINKING AND EVENTUALLY NOTHING WORKS. I HAVE TO GET ANOTHER CAR TO RECHARGE THE BATTERY FOR AT LEAST 3 MIN. THIS IS THE 3RD OCCURRENCE AND SECOND BATTERY. BROUGHT THE CAR BRAND NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649371October 23, 2014
POWER TRAIN, SUSPENSION, ENGINE
TSB NTB12-071- FACTORY BEARING PROBLEMS 2009 ? 2012 MAXIMA; ENGINE KNOCK FROM #1 MAIN BEARING 2009 ? 2012 MAXIMA (A35) NO.1 MAIN BEARING KNOCK NOISE CONFIRMATION USE THE FOLLOWING CRITERIA AND SYMPTOMS TO CONFIRM THE KNOCK NOISE IS COMING FROM THE NO. 1 CRANKSHAFT MAIN BEARING. KNOCK NOISE FROM NO.1 MAIN BEARING IS CONFIRMED IF ALL OF THE FOLLOWING SYMPTOMS EXIST: ? NOT HEARD AT COLD START. ? CAN BE HEARD AT WARM IDLE (NOT A COLD START CONDITION). ? HEARD BEST FROM UNDER THE ENGINE WITH THE VEHICLE LIFTED. ? USING STETHOSCOPE, THE KNOCK CAN BE ISOLATED TO THE LOWER FRONT OF THE ENGINE (NEAR THE # 1 OR # 2 MAIN BEARING). ? CANNOT BE HEARD DRIVING AT HIGHWAY SPEEDS. ? CANNOT BE HEARD SITTING IN THE VEHICLE WITH THE RADIO ON. PLANET NISSAN -5850 CENTENNIAL CENTER BLCD- LAS VEGAS NV 89149- REFUSED TO RESOLVED OR FIX THIS PROBLEMS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639681September 28, 2014
AIR BAGS
FRONT PASSENGER SIDE AIR BAG SHUTS OFF AND THE STATUS LIGHT ILLUMINATES EVEN WHEN THE SEAT IS OCCUPIED BY AN ADULT. THIS POSES A POTENTIALLY DEADLY RESULT IF THE SEAT IS OCCUPIED DURING A COLLISION SINCE THE AIRBAGS WILL NOT DEPLOY. THIS DEFECT MUST BE CORRECTED OR PEOPLE COULD LOSE THEIR LIVES OR SUSTAIN SERIOUS BODILY INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617836July 31, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2011 NISSAN MAXIMA. THE CONTACT STATED THAT HE NOTICED THAT THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY WHILE A PASSENGER WAS SEATED IN THE PASSENGER SEAT. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617671July 30, 2014
AIR BAGS
TL* THE CONTACT OWNED A 2011 NISSAN MAXIMA. WHILE DRIVING 35 MPH, ANOTHER VEHICLE STOPPED SUDDENLY IN FRONT OF THE CONTACT'S VEHICLE. THE INCIDENT CAUSED THE CONTACT'S VEHICLE TO CRASH INTO A POLE. THE AIR BAGS DEPLOYED AND CAUSED THE CONTACT TO SUSTAIN TWO BROKEN WRISTS, A BROKEN RIGHT LEG, CRACKED STERNUM, MASSIVE SWELLING IN RIGHT CHEEK, BRUISED LEFT SHOULDER AND ARM, AND LACERATIONS NEAR THE EYE. MEDICAL ATTENTION WAS RECEIVED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A STORAGE SPACE AND DEEMED AS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 14,051. UPDATED 09/11/14*LJ THE CONSUMER FEELS THE SAFETY AND STRUCTURE OF THE VEHICLE FROM THE FIREWALL FORWARD LACKED REINFORCEMENT TO ABSORB THE IMPACT. UPDATED 1/13/2015*JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10614894July 21, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING DOWN THE HIGHWAY SUNDAY JULY 21ST AROUND 9:40AM MY MOON ROOF IMPLODED WHILE BEING CLOSED. IT SOUNDED LIKE A GUN SHOT IN THE CAR, I NOTICED THAT THE GLASS WAS BLOWING TOWARDS THE REAR OF THE CAR. THE GLASS HIT MY TRUNK AND NOW HAS SEVERAL DINGS DUE TO THE GLASS FLYING. NOW I AM AT THE DEALER AND THEY ARE TELLING ME THAT THIS ISN'T COVERED BY WARRANTY. I ONLY HAVE THE CAR FOR 3 MONTHS. WHILE DOING RESEARCH ONLINE I NOTICED THAT THIS ISN'T AN ISOLATED SITUATION. APPARENTLY THERE ISN'T A MANUFACTURES DEFECT EITHER. WHAT SHOULD I DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606607June 28, 2014
AIR BAGS
I HIT A DEER GOING 65 MPH. NONE OF MY AIR BAGS DEPLOYED. MY CAR SUSTAINED $12,600 IN DAMAGE. I SUSTAINED A SPRAINED NECK AND A SPRAINED SHOULDER REQUIRING A SPLINT FOR COMFORT. I ALSO SUSTAINED A POSSIBLE PINCHED NERVE IN MY NECK AND SEVERE BACK PAIN. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10585696April 30, 2014
POWER TRAIN
TRANSMISSION: THE SERVICE ENGINE SOON INDICATOR WAS ON SO I TOOK MY CAR IN FOR SERVICE. WHEN I RECEIVED THE DIAGNOSIS I WAS TOLD THAT MY TRANSMISSION NEEDS TO BE REPLACED. MY CAR IS JUST 3YRS OLD AND HAS 98K MILES. I WAS INFORMED THAT THIS IS NOT COVERED UNDER WARRANTY AS THE EXTENDED WARRANTY EXPIRED AT 75K MILES. THE TOTAL COST OF THE RE-MANUFACTURED 3.5 TRANSMISSION WOULD BE $3589. 2003-2010 MODELS HAVE AN EXTENDED WARRANTY ON THE 3.0 TRANSMISSION BECAUSE OF THE SAME ISSUE. THE 2011 AND NEWER MODELS AREN'T COVERED CITING THAT IT'S NOT THE SAME TRANSMISSION (3.0 VS 3.5) THOUGH THE ISSUE WITH THE CVT TRANSMISSION IS THE SAME. FOLLOWING ARE THE DIAGNOSIS CODES I RECEIVED: P0744, P0868 AND B2190. RECOMMEND CVT ASSEMBLY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578385April 8, 2014
AIR BAGS
EVERY TIME THERE IS A PASSENGER IN THE PASSENGER FRONT SEAT THE AIR BAG OFF SIGNAL COMES ON. IT DOESN'T DETECT ANYONE IN THE PASSENGER SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575205March 27, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2011 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE.THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 55,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567269March 4, 2014
AIR BAGS
SINCE THE PURCHASE OF MY NISSAN MAXIMA, THE FRONT PASSENGER AIR BAG SENSOR HAS BEEN SENSITIVE. IT LIGHTS UP INDICATING THAT THE AIR BAG IS NOT ENGAGED WHEN I SIT IN THE SEAT. I AM A 125 LB WOMAN. THERE IS NO INDICATION OF MINIMUM WEIGHT TO ACTIVATE THE AIRBAG IN THE MANUAL. THIS HAS BEEN AN ONGOING PROBLEM SINCE WE PURCHASED THE CAR 2 1/2 YEARS AGO. WE HAVE TAKEN IT TO 2 DIFFERENT DEALERS TO CHECK OUT THE PROBLEM. THEY SAY THERE IS NO PROBLEM BUT I CAN'T BELIEVE THE CAR WASN'T DESIGNED FOR A GROWN WOMAN TO SIT IN THE FRONT SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556370December 17, 2013
STEERING
STEERING LOCKED..CAR WILL NOT START. I HAVE TO PAYING FOR GETTING THE CAR TOWED TO THE DEALERSHIP. LUCKILY, I AM UNDER 36,000 MILES SO COVERED BY WARRANTY BUT WILL NOT COVER EXPENSE FOR TOWING THE CAR. I READ THIS IS VERY COMMON ISSUE WITH NISSAN MAXIMA AND FEEL THAT COMPANY SHOULD OWN RESPONSIBILITY FOR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552867November 19, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER'S SIDE BRAKE LIGHT FAILED SEVERAL TIMES. THE DEALER REPLACED THE BRAKE LIGHT BULB HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 75,567.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10506040April 12, 2013
AIR BAGS
MY NISSAN MAXIMUM AIR BAG ON THE PASSAGE SIDE GOES OFF WHILE DRIVING. I REPORTED IT TO MY DEALER AND NISSAN CORPORATE OFFICE. I WAS ASKED IF I HAD SOMETHING IN THE SEAT THAT WEIGHTED 20 POUNDS. I WEIGHT 142 AND THE AIR BAG LIGHT COMES ON AND STAY ON FOR SOMETIME 20 MILES DRIVING UP TO 60-70 MILES PER HOUR. I FELL SO UNSAFE. I BOUGHT THIS CAR DEC. OF 2010 AND IT HAS A LITTLE OVER 21000 MILES ON IT. I HAVE BEEN DRIVING NISSAN FOR OVER FOURTH YEARS. I HAVE BEEN VERY DISAPPOINTED IN NISSAN RESPONSES. THEY REFERRED ME TO THERE BBB INC.. IT WAS NOT A GOOD RESULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487868December 10, 2012
ENGINE
THE CAR HAS A PUSH BUTTON START AND COULD NOT BE TURNED-OFF. ALL EMERGENCY PROCEDURES IN THE MANUAL WERE FOLLOWED AND THE CAR COULD NOT BE TURNED-OFF. THE DEAL ACTUALLY LET THE CAR RUN UNTIL IT RAN OUT OF GAS. THERE WAS NO EVIDENCE THERE WAS ANY ISSUE WITH THE CAR UNTIL I WENT TO TURN IT OFF, THEN THE ENGINE WOULD NOT SHUT-OFF. A DRIVER COULD BE IN NEED OF GAS, OR NEED TO STOP WITH CHILDREN IN THE CAR AND WOULD BE IN A SITUATION WHERE THE CAR WILL NOT STOP RUNNING. THE DOORS WOULD NOT LOCK WITH THE CAR RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456538April 26, 2012
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2011 NISSAN MAXIMA. THE CONTACT WAS DRIVING 40 MPH WHEN THE BRAKES WERE APPLIED TO AVOID A CRASH AND THE TRACTION WARNING LIGHT ILLUMINATED. THE ACCELERATION ABILITY WAS DISABLED AS THE VEHICLE STALLED AND THE CONTACT WAS UNABLE TO IMMEDIATELY RESTART THE VEHICLE. TEN MINUTES LATER, THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE VEHICLE WAS UNRESPONSIVE AND COULD NOT BE DRIVEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 10,000. UPDATED 05/31/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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