Nissan Maxima Complaints (2011)

106 consumer complaints on file.

#10945599January 17, 2017
STEERING
STEERING COLUMN LOCKING UP KEY FOB NOT BEING RECOGNIZED BY CAR. IT WONT LET ME START IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944103January 10, 2017
SEAT BELTS
AS I PARKED MY CAR, I REMOVED THE SEATBELT, I NOTICED A SMOKE COMING OUT OF MY COAT WHERE THE SEAT BELT WAS REMOVED. I HAVE PICTURES OF THE DAMAGE OF THE COAT THAT SHOWS BURN MARKS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10934037December 9, 2016
STEERING
THE VEHICLE WOULD NOT START AND THE STEERING COLUMN LOCKED DUE TO A STEERING LOCK FAILURE. THE VEHICLE WAS STATIONARY, AND COULD NOT BE STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920549November 1, 2016
ELECTRICAL SYSTEM
STARTER MOTOR FAILURE. INTERMITTENT ON AND OFF. FAILING STARTER PRODUCES NOISE WHEN STATIONARY AND IN MOTION. CHECK ENGINE LIGHT IS INTERMITTENT. DIAGNOSED AND CONFIRMED FAILURE IN STARTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920184October 31, 2016
AIR BAGS
MY PASSENGER SIDE AIRBAG LIST HAS BEEN ON FOR A YEAR NOW. I AM WORRIED THAT IF I HAVE A PASSENGER SIDE THEY MAY GET HURT BECAUSE THE AIRBAG MAY NOT WORK!! IT IS HIGHLIGHTED THE ENTIRE TIME THE ENGINE IS RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892198August 1, 2016
ENGINE, POWER TRAIN
CHECK ENGINE INDICATOR LIGHT HAS COME ON INTERMITTENTLY 3 TIMES IN THE PAST TWO MONTHS. UPON GETTING A DIAGNOSTIC TEST AT A NISSAN DEALERSHIP, THE SECOND TIME THE LIGHT CAME ON, I WAS TOLD THEY NEEDED THE CAR ANOTHER DAY, FOR A LONGER TIME TO FURTHER INVESTIGATE THE TWO CODES THAT CAME UP DURING THE TEST. THE CHECK ENGINE LIGHT WENT BACK OUT A FEW DAYS LATER. NOW TWO MONTHS LATER THE LIGHT IS ON AGAIN AND THIS TIME AS I WAS LEAVING A SHOPPING CENTER PARKING LOT, TURNING ONTO A MAIN ROAD THE CAR MADE A JERKING/SURGE-STOP MOTION AS IF IT DID NOT WANT TO ACCELERATE. IT CONTINUED TO DO THIS SAME MOTION ANY TIME I SLOWED DOWN OR STOPPED AT A LIGHT OR SLOWED DOWN TO MAKE A TURN DURING MY 2.5-3.0 MILE TRIP TO MY HOUSE. I DID NOT DRIVE THE CAR FOR THE NEXT 24-28 HOURS. UPON DRIVING THE CAR TO THE DEALERSHIP TO DROP OFF FOR SERVICE I DID NOT EXPERIENCE THE JERKING/SURGE-STOP MOTION. AFTER ASSESSING THE VEHICLE TODAY I WAS INFORMED THAT THE REAR TIMING CHAIN COVER HAS DETERIORATED CAUSING PROBLEMS WITH OIL PRESSURE TO THE ENGINE, CODE P0011. THERE WERE ALSO TWO OTHER CODES FOR HEATING SYSTEM P1217 AND TRANSMISSION FLUID PRESSURE P0868. TOTAL COST OF REPAIRS $2984. MY CAR IS 5 YEARS OLD, APPROXIMATELY 67,000 MILES ON IT SO IT IS OUTSIDE OF THE WARRANTY. AFTER READING OTHERS SIMILAR COMPLAINTS ABOUT TRANSMISSION ISSUES JUST OUTSIDE OF THE WARRANTY PERIOD, KNOWING THAT PREVIOUS MODEL YEARS HAD PROBLEMS THAT ENDED UP EXTENDED WARRANTY IT IS VERY DISTURBING AND DISAPPOINTING TO KNOW THAT NISSAN IS NOT FURTHER INVESTIGATING THESE ISSUES FURTHER. ALSO, OTHER ISSUES I HAVE HAD TIRE PRESSURE INDICATOR LIGHT COMING ON INTERMITTENTLY AND CAR NOT STARTING BUT ALL DASH LIGHTS STAYING ON HAD TECHNICAL BULLETINS. THE LATTER SHOULD BE A QUICK RESOLVE YET I WAS CHARGED ALMOST $400 FOR SOMETHING NOT MENTIONED IN THE RELATED BULLETIN. NISSAN LACKS RESPONSIBLE CUSTOMER SERVICE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883177July 7, 2016
STRUCTURE:BODY
I HAVE A 2011 MAXIMA, I PURCHASED NEW ON 5/1/2011. I NOTICED ABOUT 7 MONTHS AGO MY DASHBOARD STARTED BECOMING SHINY LOOKING AND STICKY TO THE TOUCH. MY CAR ISN'T A GARAGE KEPT CAR, BUT I'VE ALWAYS USED A WINDSHIELD SHADE TO KEEP THE SUN & HEAT OFF MY DASH. APPARENTLY, THIS DOSEN'T HELP. IT'S LIKE MY DASHBOARD IS SLOWLY MELTING AWAY! IT'S GETTING TO THE POINT NOW WHERE IT'S CAUSING A GLARE IN DIRECT SUNLIGHT AND MAKING SEEING THE ROAD HARDER NOW. . OH, AND I'VE ONLY USED A DAMP CLOTH TO CLEAN IT IN THE PAST, NO CHEMICALS, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874398June 15, 2016
EQUIPMENT
I WAS IN ATLANTA, GA DRIVING DOWN UNION CITY ROAD WHEN I HEARD A LOUD EXPLOSION. I HEARD GLASS BREAK AND LOOKED TO SEE IF MY BACK WINDSHIELD WAS BROKEN. I PULLED OVER ONTO A SIDE STREET AND GOT OUT OF THE CAR AND REALIZED THAT MY SUNROOF EXPLODED. THERE WAS NOT ANOTHER CAR NOR TRUCK NEAR ME BEFORE THE EXPLOSION SO IT WAS NOT A ROCK. THE CLOTH DIVIDER BETWEEN THE INSIDE OF THE CAR AND THE GLASS WAS NOT DAMAGED NOR WAS A ROCK OR BULLET FOUND. I CALLED MY SISTER AND SHE TOLD ME THERE WAS A DEALER UP THE STREET AND TO GO THERE. THEY TOLD ME THEY COULD NOT REPAIR IT AND GAVE TOLD BE THAT ALBA GLASS REPAIR COULD HELP ME. I KEPT GETTING THE RUN AROUND SO I CALLED FIVE STAR NISSAN, IN ALBANY, GA, WHERE I PURCHASED THE CAR. THEY TOLD ME THAT WAS NOT PART OF THE WARRANTY AND I HAD TO CALL THE INSURANCE COMPANY WHICH I DID. NO ONE COULD EXPLAIN THE EXPLOSION. I CHECKED ONLINE AND THIS PROBLEM HAS OCCURRED REPEATEDLY WITH SEVERAL MODELS OF NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854685April 10, 2016
EXTERIOR LIGHTING
THE FRONT TURN SIGNAL LAMP ON THE MAXIMA IS 2" BELOW THE LOW BEAM HEADLIGHT. 31/2" CENTER TO CENTER. WHEN THIS VEHICLE IS ONCOMING WITH THE HEADLAMPS ON, THE TURN SIGNAL IS VIRTUALLY BLOTTED OUT BY THE GLARE OF THE HEADLAMP. THIS IS A PROBLEM ON MANY MAKES AND MODELS OF VEHICLES. THIS CONDITION IS EVEN WORSE FOR ONE THAT WEARS EYEGLASSES AND/OR HAS MILD CATARACTS AS THIS CAUSES THE ONCOMING HEADLIGHTS TO APPEAR TO FLARE. THE FRONT TURN SIGNAL LAMP SHOULD NEVER BE CLOSER THAN 6" TO THE HEADLAMPS. CONDITIONS: VEHICLE STOPPED AND READY TO TURN. WORSE AT NIGHT. CITY STREET OR COUNTRY ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821477January 21, 2016
ELECTRICAL SYSTEM
MY DOOR WON'T LOOK. I HAVE REPLACED ONE ACTUATOR ON THE DOOR ALREADY. NOW I HAVE ANOTHER 2 OF THEM THAT ARE NOT WORKING. WHY DO THESE KEEP BREAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820868January 18, 2016
AIR BAGS
THE AIR BAG LIGHT ON THE PASSENGER SIDE HAS BEEN ON FOR A FEW WEEKS NOW EVEN THOUGH SOMEONE IS SITTING IN THE SEAT. IT IS ON AS LONG AS THE CAR IS CRANKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819168January 9, 2016
UNKNOWN OR OTHER
WHILE DRIVING HOME FROM WORK TONIGHT ON A REMOTE STRETCH OF HIGHWAY MY PANORAMIC SUNROOF SUDDENLY EXPLODED OUT OF NOWHERE. I WAS DRIVING ABOUT 50 MPH AND THE OUTSIDE TEMPERATURE WAS ABOUT 45-50 DEGREES SO I ALSO HAD THE HEATER ON INSIDE. I HAD THE SUNSHADE OPEN BUT THE TILTING PORTION OF THE ROOF CLOSED. NOTHING OUT OF THE ORDINARY AND THERE WAS NO TRAFFIC NEAR ME THAT COULD HAVE CAUSED ANY DEBRIS TO HIT THE ROOF. ALL OF A SUDDEN THE LOUDEST BANG, INITIALLY SCARING ME SO BAD I ALMOST LOST CONTROL OF THE VEHICLE AND THEN GLASS WAS FLYING AROUND EVERYWHERE. IT WAS SO LOUD I THOUGHT AT FIRST I HAD A BLOWOUT FOR SPLIT SECOND UNTIL THEN THE GLASS HIT ME AND THE WIND STARTING COMING IN FROM THE GAPING HOLE IN THE ROOF. IT LITERALLY SOUNDED LIKE A GUNSHOT OR CANNON WENT OFF IN MY CAR. LUCKILY NONE OF THE GLASS INJURED ME AND EVEN MORE LUCKILY MY DAUGHTER WAS NOT WITH ME AS SHE WOULD HAVE BEEN HIT BY THE FLYING GLASS. I HAD TO CLOSE THE SUNSHADE AND DRIVE HOME THE REMAINING DISTANCE AT A MUCH SLOWER SPEED BUT LUCKILY DID SO WITHOUT INCIDENT. I TOOK SEVERAL PICTURES ONCE SAFELY HOME, AND AS YOU CAN SEE IT APPEARS AS IF THE GLASS BUBBLED UP, ALMOST LIKE FROM INSIDE AIR PRESSURE CAUSING THE EXPLOSION. MY FIRST THOUGHTS ARE THAT MAYBE THE COLD AIR OUTSIDE AND WARM AIR INSIDE? IT IS THE FRONT PANEL THAT OPENS THAT HAS THE DAMAGE AND THE REAR PANEL IS FULLY INTACT. THIS WAS AN INTENSE EXPERIENCE THAT I HOPE TO NEVER HAVE HAPPEN TO ANYONE ELSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816663December 29, 2015
SERVICE BRAKES, AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
THE VEHICLE WAS IN MOTION. WHILE TURNING STEERING WHEEL SLIGHTLY LEFT ENTERING INTO A CURVE, THE 4 TIRES OF THE VEHICLE DID NOT FOLLOW THE COMMAND GIVEN BY THE STEERING WHEEL. PLEASE NOTE THAT THE STEERING WHEEL TURNED WITH GREAT EASE. WHILE REMOVING FOOT FROM ACCELERATOR, THE CAR DID NOT SLOW. THE BRAKES WERE NOT WORKING PROPERLY AND CAUSED THE 2011 NISSAN MAXIMA TO COLLIDE WITH A FIXED OBJECT. THIS INCIDENT DID NOT OCCUR AT A SPEED FAST ENOUGH TO CAUSE THE SEVERE INJURIES THAT RESULTED. THE DRIVER SIDE AIRBAG KNOCKED ME UNCONSCIOUS AND I HAVE NO RECOLLECTION FROM THE MOMENT RIGHT BEFORE "IMPACT" TO WHEN THE VEHICLE CAME TO A COMPLETE STOP. THE CHILDREN IN THE BACK SEAT WERE SERIOUSLY INJURED. THE 10 YEAR OLD WAS WEARING HIS SEATBELT PROPERLY. THE 3 YEAR OLD WAS IN A 5 POINT HARNESS PROPERLY RESTRAINED. RECENTLY, THE OFFICE OF [XXX] INFORMED ME THAT THE BACK SEAT CAME LOOSE DURING THE ACCIDENT WHICH CAUSED BOTH CHILDREN'S SEVERE INJURIES. THE CHILDREN IN THE BACK SEAT WERE NOT ADEQUATELY PROTECTED BY THE VEHICLE DUE TO THE BACK SEAT UNHOOKING DURING THE ACCIDENT THEREFORE CAUSING SAFETY RESTRAINTS TO BE INADEQUATE AND POSSIBLY EVEN MORE HARMFUL. I ALSO WANT TO MENTION THAT THE LEFT REAR PASSENGER AIRBAG DID NOT DEPLOY WHERE THE 10 YEAR OLD WAS. THE VEHICLE IS POORLY DESIGNED TO SURVIVE EVEN A MINOR COLLISION. I HAVE NOT BEEN ABLE TO ACCESS THE VEHICLE SINCE THE ACCIDENT AND GEORGIA STATE PATROL TORE IT UP BEFORE I COULD EVEN HAVE IT INSPECTED. I DO NOT KNOW WHERE THE VEHICLE IS NOR AM I ABLE TO GET THAT INFORMATION. GEORGIA STATE PATROL DOCUMENTED THAT THE AIR BAG ON THE LEFT REAR SIDE DID DEPLOY BUT THAT DOCUMENT IS INACCURATE BECAUSE I AM A WITNESS. I PRAY THAT THIS INFORMATION WILL BE USED TO PREVENT ANY AND ALL SIMILAR INCIDENTS FROM OCCURRING. I PRAY THAT YOU INVESTIGATE SIMILAR CLAIMS AND FIND ENOUGH EVIDENCE TO GET THESE DANGEROUS CARS OFF THE ROAD. *TT SEE ALSO ODI 11130128. *DSY INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10806483November 24, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I HAVE A 2011 NISSAN MAXIMA. THE SUNROOF BUSTED WHILE I WAS DRIVING DOWN THE HIGH WAY. I HAD TO GO TO THE EYE DOCTOR FOR GLASS PARTICLES BEING IN MY EYE, AND I TOOK THE CAR TO THE DEALERSHIP AND THEY COULD NOT HELP ME ACCORDING TO THE SERVICE REP. I BOUGHT THIS CAR AT MOORE NISSAN IN BIRMINGHAM ALABAMA, AND THEY DID NOT HAVE A SENSE OF URGENCY AT ALL. THE CUSTOMER SERVICE WAS AWFUL AND THEY WERE NOT CONCERNED ABOUT MY SAFETY OR THE SAFETY OF MY TODDLER CHILD......UPDATED12/07/15*BF UPDATED 4/27/18*JB *TR
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#10782581October 15, 2015
STEERING
I HAVE A 2011 MAXIMA AND MY FAMILY AND I KEEP GETTING STRANDED. I UNLOCK THE CAR AND THEN THE BREAK IS STIFF, STEERING WHEEL IS LOCKED AND CAR WON'T START. THIS IS THE WORST FEELING WHEN YOUR SITTING IN A DARK PARKING LOT WITH 2 YOUNG KIDS. THIS NEEDS TO BE RECALLED! I SEE SEVERAL OTHER PEOPLE WITH THE SAME ISSUE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779984October 6, 2015
POWER TRAIN, SEATS
CAR HESITATES SHIFTING FROM 1ST TO 2ND. AT TIMES, THERE IS A LOUD "CLUNKING" SOUND WHEN THE GAS IS PRESSED HARD. THEN EVEN WHEN THE GAS IS PRESSED ALL THE WAY DOWN, CAR WOULD SLOWLY SHIFT. IT TAKES ABOUT 10 TO 20 SECONDS BEFORE IT WOULD SHIFT NORMALLY. THIS GETS WORSE WHEN DRIVING FOR ABOUT 10 MINUTES. ERROR CODE IT RETURNS INCLUDE P1778 AND P0746. SEPARATE ISSUE: THE DRIVER SEAT ROCKS BACK AND FORTH WHEN ACCELERATING AND STOPPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763641September 21, 2015
ENGINE
2011 NISSAN MAXIMA. CONSUMER WRITES IN REGARDS TO VEHICLE SHUTS DOWN WHILE DRIVING. *SMD THE CONSUMER STATED THE VEHICLE JERKED THREE TIMES, BEFORE IT SHUT OFF. THE CONSUMER WAS INFORMED, THE AIR FILTER HAD NOT BEEN CHANGED IN A YEAR. THE DEALER CLAIMED, THE CONSUMER REFUSED TO HAVE THE AIR FILTER CHANGED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762678September 9, 2015
SEATS
THE SEAT SEEMS TO SHIFT BACK AND FORTH. NISSAN ANSWER WAS TO PURCHASE A SEAT BASE FOR $1500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762060September 8, 2015
AIR BAGS
PASSENGER AIR BAG OFF WARNING LIGHT WAS ON WHILE THE SEAT WAS OCCUPIED WITH A PASSENGER. THIS IS THE 3RD OCCURRENCE THIS WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723205June 3, 2015
SEATS
TL* THE CONTACT OWNS A 2011 NISSAN MAXIMA. WHILE DRIVING 20 MPH, THE CONTACT NOTICED THAT THE DRIVER SEAT SHIFTED INDEPENDENTLY WHEN THE BRAKE AND ACCELERATOR PEDALS WERE DEPRESSED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE SEAT SHIFTED BACKWARDS. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE SEAT SHIFTED FORWARD. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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