Nissan Maxima Complaints (2002)

205 consumer complaints on file.

#10369914December 10, 2010
ELECTRICAL SYSTEM
PURCHASED USED FROM DEALER IN PETALUMA CALIFORNIA IN FEBRUARY 2010. NO PROBLEMS UNTIL VEHICLE BEGAN LOOSING POWER WHILE DRIVING AT 55. DASH ABS INDICATOR LIGHT CAME ON. VEHICLE SUDDENLY SLOWED TO 5 MILES AN HOUR, RPM'S DECREASED. STEERING STILL ENABLED AS WELL AS BRAKES. ALMOST CAUSED ACCIDENT SEVERAL TIMES. TOWED TO DEALER (SANTA ROSA NISSAN, SANTA ROSA CALIFORNIA). RENTED A CAR. JUST RECEIVED CALL FROM DEALER STATING I NEED AN ALTERNATOR, BELTS AND HAVE A MASSIVE OIL LEAK AT VALVE COVER GASKET. TOLD HIM I SPILLED OIL YESTERDAY, MY MECHANIC ALREADY CHECKED FOR LEAKS, THERE ARE NONE. MADE HIM AWARE OF THE 3 RECALLS ON THIS VEHICLE ADDRESSING LOSS OF POWER (2 OUT OF 3 RECALLS). SAID HE WOULD CHECK AND GET BACK TO ME. MY MECHANICS HAVE NOT MENTIONED BELTS OR ALTERNATOR TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356087September 17, 2010
TIRES, TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2002 NISSAN MAXIMA EQUIPPED WITH BRIDGESTONE TURANZA TIRES, LINE SIZE P215/55/R17. THE CONTACT STATED THAT THERE WERE CRACKS IN THE SIDEWALL OF ALL FOUR TIRES. THE TIRE MANUFACTURER WAS NOT NOTIFIED. THE TIRES WERE NOT REPLACED.THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352032August 26, 2010
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2002 NISSAN MAXIMA. WHILE DRIVING APPROXIMATELY 25-35 MPH, THE AUTOMATIC SUNROOF INDEPENDENTLY OPENED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, AND THE SUNROOF WAS CLOSED. THE FAILURE OCCURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE SUNROOF SWITCH WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343368July 14, 2010
FUEL SYSTEM, OTHER, ENGINE AND ENGINE COOLING
HAD A THROTTLE BODY CLEANING DONE ON MY CAR AND AS SOON AS I LEFT THE MECHANIC SHOP MY ENGINE LIGHT CAME ON. I HAVE SINCE HAD TO REPLACE THE THROTTLE BODY AND STILL MY CAR WILL NOT RELEARN (AND THAT WAS DONE AT A NISSAN DEALER), NOW THEY SAY I NEED A NEW COMPUTER. I HAVE ALSO LOST 75 MILES A TANK IN GASOLINE SINE THE FUEL SYSTEM CLEANER. THE SHOP WILL NOT TAKE RESPONSIBILITY, NISSAN WILL NOT TAKE RESPONSIBILITY, AND THE 3 STEP FUEL SYSTEM CLEANER MANUFACTURER WILL NOT TAKE RESPONSIBILITY. IN FACT, THEY ALL BLAME EACHOTHER AND STILL MY CAR IS NOT FIXED, IM -75 MILES A TANK, IDLE IS HIGH, IDLE'S HIGH WHEN I PUSH THE BRAKE PEDAL, ENGINE LIGHT WONT GO OFF AND STILL WONT RE-LEARN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332496May 27, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 NISSAN MAXIMA. WHILE DRIVING AT APPROXIMATE SPEEDS OF 30 MPH, THE CONTACT DEPRESSED THE ACCELERATOR WITH EXCESSIVE FORCE, BUT SPEED WAS SEVERELY LIMITED. UNKNOWN WARNING LIGHTS WERE ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO RESET THE WARNING LIGHTS AND ADVISED THERE WAS A RECALL FOR THE FAILURE. THE VEHICLE WAS THEN TAKEN TO A LOCAL DEALER WHERE HE WAS ADVISED THEY WERE UNABLE TO DIAGNOSE THE FAILURE DUE TO THE MECHANIC RESETTING THE FAILURE CODES. THE DEALER ALSO ADVISED HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 02V043000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 57,536.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331120May 19, 2010
AIR BAGS:FRONTAL, AIR BAGS
I AM THE OWNER OF A 2002 NISSAN MAXIMA. THE AIR BAG WARNING LIGHT CAME AND I TOOK IT TO THE DEALER FOR REPAIR. IN MY OWNERS MANUAL IT STATES THAT SEAT BELTS AND RELATED SYSTEMS ARE COVERED FOR THE LIFE OF THE VEHICLE. THE SERVICE MANAGER SAID THAT THE PARTS ARE NOT COVERED. THE AIR BAGS ARE DIRECTLY RELATED TO THE SEAT BELT SYSTEM. AS LONG AS THE WARNING LIGHT IS ACTIVATED THE AIR BAG AND SEAT BELTS WILL NOT OPERATE. THIS UNIT IS DESIGNED TO ONLY OPERATE WHEN THERE IS A COLLISION, AND THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. THE DEALERSHIP IS REQUIRING A PAYMENT OF $2800.00 FOR THE REPAIR. PART NUMBERS Y851M-5Y800, 25567AR227, AND 28556-5Y725 THE VEHICLE ONLY HAS 53000 MILE ON IT AND HAS BEEN VERY WELL MAINTAINED. IT SHOULD BE THE MANUFACTURER'S RESPONSIBILITY TO COVER THIS DEVICE ON THE WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322529March 28, 2010
FUEL SYSTEM, GASOLINE
0N 2002 NISSAN MAXIMA EXCESSIVE FUEL FILLER TUBE RUST CAUSE FAULT -ENGINE CHECK SOON LIGHT ON. AFTER CLEAN-UP THIS TUBE I VISITED DEALERSHIP WHO ERASED FAULT AND CHARGED ME $118.33. I THINK THAT THIS FAULTY PART SHOULD BE RECALED, BECAUSE CAN CAUSE FIRE. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321864March 24, 2010
ELECTRICAL SYSTEM
AUTOMATIC AND MANUAL DOOR LOCKS FAIL TO UNLOCK DRIVERS DOOR THEREBY PREVENTING EASY EGRESS FROM VEHICLE IN CASE OF EMERGENCY. ONCE FAILURE OCCURS THE DRIVERS DOOR CAN NOT BE OPENED FROM INSIDE OR OUTSIDE FORCING THE PASSENGER TO EVACUATE THE VEHICLE VIA THE OPEN WINDOW OR PASSENGER SIDE DOOR. THE FAILURE HAS OCCURRED RANDOMLY OVER THE LAST 30 DAYS. NO REPAIRS HAVE BEEN COMPLETED AS ROOT CAUSE OF PROBLEM HAS NOT BE DIAGNOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312496February 21, 2010
ENGINE AND ENGINE COOLING:ENGINE
COMPLETING TUNE UP ON VEHICLE WHEN OIL WAS FOUND IN SPARK PLUG TUBE WHICH COULD HAVE LED TO ENGINE FAILURE/FIRE. NISSAN CUSTOMER SERVICE WAS NOTIFIED AND FAILED TO CORRECT THE ISSUE. SHOULD BE SEALS/GASKETS BETWEEN VALVE COVER AND SPARK PLUG TUBE SEALS. I ALSO DISCOVERED THAT EARLIER AND LATER MODELS OTHER THAN 2002 AND 2003 MODELS HAVE THE SEALS INSTALLED FROM THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294515December 4, 2009
FUEL SYSTEM, OTHER
2002 NISSAN MAXIMA. TWO INCIDENTS OF THE ELECTRONIC THROTTLE CONTROL ACTUATOR FAILING. FIRST FAILURE IN 2003 (ODOMETER READING 10460) AND ANOTHER IN 2009 (ODOMETER READING 47199). WHEN THIS UNIT FAILS, THE VEHICLE MAY LOSE POWER AS IT HAPPENED TO ME IN 2003 WHEN I COULDN'T DRIVE MORE THAN 15 MPH. BOTH TIMES REPAIRED BY NISSAN SERVICE DEPARTMENT. I HAVE REPAIR PAPERWORK IF NEEDED. I HAVE CONTACTED NISSAN ABOUT THE PROBLEM AND THEY HAVE SET UP A FILE NUMBER FOR MY NOTIFICATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286547October 6, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 NISSAN MAXIMA. WHILE DRIVING 40 MPH THE SERVICE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL, AND THEN THE VEHICLE STALLED. HE WAS ABLE TO RESTART THE VEHICLE, BUT IT STALLED FOUR TIMES AFTERWARDS. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY AND A MECHANIC CONCLUDED THAT THE CAM-SHAFT POSITION SENSOR FAILED. HE NOTIFIED THE DEALER IN REFERENCE TO RECALL# 03V455000 (ENGINE AND ENGINE COOLING). HE WAS ADVISED THAT SINCE HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM THE RECALL, HE WAS INELIGIBLE FOR A FREE REMEDY. NO REPAIRS WERE MADE. HE WAS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 117,482.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279093August 2, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 NISSAN MAXIMA SE. I BOUGHT MY CAR USED WITH 98,000 MILES ON IT. FOR THE FIRST YEAR IT WAS GREAT BUT THEN IT JUST STARTED GOING DOWN HILL. WHEN I WOULD SLOW DOWN A LITTLE BIT TO ABOUT 10 MPH AND THEN PRESS ON THE GAS THE CAR WOULD BUCK. WHEN I WOULD GO IN REVERSE AND STOP AND PUT IT IN DRIVE THE WOULD NOT GO INTO GEAR FOR ABOUT 5 SECONDS AND WHEN IT WOULD FINALLY GO INTO GEAR IT WOULD MAKE THE CAR BUCK. THEN THINGS JUST KEPT GETTING WORSE AND WORSE. THE CAR WOULD BUCK IN EVERY UP-SHIFT AND EVERY DOWN SHIFT. FINALLY THE OTHER DAY I WAS DRIVING AND IT WOULDN'T EVEN HIT 3RD GEAR THE ENGINE WOULD JUST REV UP AND THEN BANG INTO GEAR. NOW THE OTHER DAY IT WONT EVEN GO INTO 3RD GEAR IT WILL JUST REV UNTIL I MANUALLY PUT IT INTO 3RD. THE REASON I AM PUTTING THIS COMPLAINT IN IS BECAUSE I HAVE BEEN LOOKING FOR A NEW TRANSMISSION ON ONLINE FORUMS AND BASICALLY EVERYONE WITH THE SAME CAR IS HAVING THE SAME EXACT PROBLEMS!! PLEASE MAKE SOMETHING HAPPEN WITH THIS. IT HAS TO BE A FACTORY DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274262June 18, 2009
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2002 NISSAN MAXIMA. THE CONTACT STATED THAT THE ABS SENSOR ACTIVATES ON ITS OWN SPORADICALLY. THE DEALER SPECULATED THAT DIRT OR MUD ENTERS THROUGH THE WHEEL SPEED SENSOR AND CAUSES THE FAILURE. THE DEALER CLEANED THE COMPONENT, BUT THE FAILURE RECURRED SHORTLY AFTER THE REMEDY. THE CONTACT WENT BACK TO THE DEALER AND THEY REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 19,000. UPDATED 07/08/09 *BF UPDATED 07/08/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269658May 21, 2009
ENGINE AND ENGINE COOLING
THE SIDE MOUNTED ENGINE IN NISSANS (ALL MODELS USING THIS MOUNTING METHOD) SEEMS TO CREATE A SYSTEMIC PROBLEM WITH ENGINE MOUNT FAILURE WHICH SEEMS TO OCCUR AFTER THE VEHICLE HAS BEEN IN USE FOR SOME EXTENDED PERIOD OF TIME. WHEN I WAS CHECKING ON THE REPAIR OF A YOUNG FRIEND'S NISSAN, ANOTHER DRIVER CAME IN WITH A NISSAN THAT SEEMED TO HAVE THE SAME PROBLEM. MY YOUNG FRIEND BOUGHT THE CAR USED SO I DON'T KNOW IF THERE WAS EVER A RECALL. REPAIRS (PARTS AND LABOR) ARE ABOUT $500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260435March 2, 2009
STEERING, SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2002 NISSAN MAXIMA. THE CONTACT STATED THAT THE SUSPENSION WAS MAKING A KNOCKING SOUND ALONG WITH A LOUD NOISE COMING FROM THE STEERING WHEEL. THE NOISES ARE HEARD EACH TIME THE STEERING WHEEL IS TURNED TO THE LEFT OR RIGHT AND WHEN DRIVING UPHILL. THE CONTACT ALSO EXPERIENCES DIFFICULTY CONTROLLING THE STEERING WHEEL. THE DEALER STATED THAT THERE WERE NO RECALLS FOR HIS VEHICLE; HOWEVER, THEY ADVISED HIM TO CALL THE MANUFACTURER TO CHECK IF THE VIN IS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 02V146000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM). THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258141February 9, 2009
ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL
I HAVE A CHECK ENGINE LIGHT THAT CODES TO A "CAM POSITION SENSOR" PROBLEM. I WAS GOING TO HAVE MY REGULAR MECHANIC REPAIR IT, BUT THEN I WAS TOLD THAT THERE WAS A PREVIOUS RECALL ON THIS PART. I CALLED NISSAN AND THEY SAID TO TAKE IT TO A CERTIFIED NISSAN DEALER AND VERIFY IT WAS A "CAM POSITION SENSOR" CODE. THE DEALER VERIFIED IT WAS.THE DEALER SAID THEIR RECORDS SHOWED THAT PART HAD BEEN REPLACED ONCE BEFORE, BUT NISSAN SAID THE REPAIR WOULD BE TAKEN CARE OF. WHEN I BROUGHT THE CAR IN FOR THE REPAIR, THE DEALER CALLED ME LATER TO SAY HE COULDN'T REPAIR THE PART BECAUSE THE PROBLEM WAS THE CONNECTOR NOT THE SENSOR. THE COST JUST HAPPENED TO BE THE SAME PRICE AS THE CAM POSITION SENSOR. ($260.00) I FOUND THAT TO BE A VERY COINCIDENTAL. L TOLD THEM NOT TO REPLACE THE CONNECTOR AND I WOULD LIKE TO RESEARCH THE COST OF THE CONNECTOR TO MAKE SURE THEY WEREN'T PULLING THE WOOL OVER MY EYES. TO DATE THE REPAIR HASN'T BEEN MADE. IS THERE A DANGER TO MY WIFE IF SHE DRIVES THIS VEHICLE? I'D LIKE NISSAN TO PAY FOR THE COST OF THE CONNECTOR. MY CASE FILE WITH NISSAN IS # 6381655. THE REPRESENTATIVE I SPOKE WITH WAS MARCUS. HIS EXTENSION AT NISSAN'S 800 PHONE NUMBER IS # 41490. ARE THERE ANY OTHER COMPLAINTS ABOUT THIS PART GOING OUT TWICE? I'D APPRECIATE ANY HELP YOU CAN GIVE ME. *TR GREG THOMPSON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257896February 5, 2009
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION:FRONT:WHEEL BEARING
2002 NISSAN MAXIMA HAD ABS MODULE FAILURE. CONSUMER STATES THAT THE BRAKES FAILED WITHOUT WARNING. *NJ THE CONSUMER STATED THE PROBLEM BEGAN WITH A VERY LOUD EAR PIERCING SCREECHING NOISE WHEN THE BRAKES WERE APPLIED. THE SOUND WAS INTERMITTENT, SO IT WAS DIFFICULT FOR THE DEALER TO DUPLICATE. THE CONSUMER WENT TO THE DEALER SEVERAL TIMES TO HAVE THE BRAKES CHECKED, BUT THEY WERE FOUND TO BE OK. THE CONSUMER STATED ON ONE OCCASION, HER HUSBAND APPLIED THE BRAKES AND THE VEHICLE DID NOT STOP, THE ABS CAME ON AS HE APPROACHED THE INTERSECTION. THE DEALER INFORMED THE CONSUMER THE ABS ACTUATOR AND THE REAR ABS SENSOR HAD FAILED. THE SCREECHING NOISE WAS DUE TO A BAD WHEEL BEARING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256893January 29, 2009
SEAT BELTS
I HAVE A 2002 NISSAN MAXIMA SE THAT I PURCHASED NEW FROM A NISSAN DEALERSHIP. THE VEHICLE IS VERY WELL TAKEN CARE OF AND HAS ALWAYS BEEN SERVICED BY NISSAN. LAST WEEK I WAS INVOLVED IN AN ACCIDENT INVOLVING BOTH THE FRONT AND REAR END. I WAS STOPPED BEHIND A FORD MINIVAN IN TRAFFIC ON US 78 IN BREMEN, GEORGIA. WHILE STOPPED I WAS STRUCK IN THE REAR BY A FORD TAURUS TRAVELING APPROXIMATELY 40 MILES PER HOUR. THAT ESTIMATE IS BASED ON STATEMENTS BY THE DRIVER WHO ALSO SAID HE NEVER SAW ME AND DID NOT APPLY THE BRAKES. THERE WERE NO SKIDS PRESENT WHICH SUBSTANTIATED HIS CLAIM. THE FRONT OF HIS VEHICLE COLLAPSED THE TRUNK OF MY VEHICLE AND SENT ME INTO THE MINIVAN IN FRONT OF ME. MY VEHICLE HAD SUBSTANTIAL DAMAGE TO THE FRONT AND REAR(I HAVE PICTURES) AND IT WAS TOTALED. THE AIRBAG ON THE PASSENGER SIDE DEPLOYED PROTECTING THE PASSENGER, HOWEVER, THE DRIVER SIDE AIRBAG DID NOT DEPLOY. ALSO, THE SEATBELT DID NOT CATCH AND MY FACE STRUCK THE STEERING WHEEL CAUSING IMMEDIATE BRUISING AND SWELLING. I WAS TAKEN TO THE ER FOR X-RAYS WHICH WERE NEGATIVE THANKFULLY, HOWEVER, I'VE HAD SEVERE HEADACHES FOR THE LAST WEEK AND I WAS TOLD BY MY DOCTOR THAT I WILL HAVE TO UNDERGO A CT SCAN TOMORROW. MY COMPLAINT IS REGARDING THE FAILURE OF BOTH THE AIRBAG AND THE SEATBELT LEADING TO MY INJURIES. THIS COMPLAINT DOES NOT INVOLVE A LAWSUIT OF ANY KIND AND I HAVE NO PLANS FOR ANY SUCH ACTION, HOWEVER, THERE ARE MANY OF THESE CARS ON THE ROAD AND SOMEONE COULD BE SEVERELY INJURED OR KILLED SHOULD THEIR SAFETY SYSTEMS FAIL. THE VEHICLE IS CURRENTLY AT THE TOW YARD SHOULD YOU NEED TO SEE IT. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10251117December 8, 2008
AIR BAGS:FRONTAL
1. STRUCK BY A SMALL DEER ON FRONT BUMPER/GRILL 2. BOTH FRONT AIRBAGS DEPLOYED UNNECESSARILY, AND WITH VERY LITTLE DAMAGE TO VEHICLE. AIRBAG CAUSED MINOR UNNECESSARY INJURY. 3. AIRBAGS, MODULE, AND SEAT BELTS MUST BE REPLACED. AIRBAGS ARE NOT AVAILABLE OR BACK-ORDERED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10244306October 3, 2008
SEATS
DRIVER'S POWER SEAT WILL NOT MOVE FORWARD OR BACKWARD. THIS FIRST OCCURRED WITH AN ODOMETER READING OF 31,242. THIS IS A DANGER FOR ALL DRIVERS WHO DO NOT HAVE LONG LEGS. NISSAN HAS BEEN AWARE OF THIS PROBLEM IN 2000-2003 NISSAN MAXIMAS, AND HAVE ISSUED SERVICE BULLETIN # NTB02-001C. UNFORTUNATELY, NISSAN HAS NOT INFORMED NHTSA AND THERE IN NO RECALL ON RECORD FOR THIS PROBLEM. I HOPE THIS INFORMATION WILL PROMPT NHTSA TO INVESTIGATE THIS PROBLEM. THANK YOU FOR YOUR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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