Nissan Maxima Complaints (2017)

106 consumer complaints on file.

#11593686June 11, 2024
TIRES:TREAD/BELT
The contact's mother owns a 2017 Nissan Maxima equipped with Continental Tires, Tire Line: Pro Contact TX, Tire Size: 245/45/R18, DOT Number: (N/A). The contact stated that while starting the vehicle, the TPMS warning light was illuminated. The owner noticed that the passenger's side front tire was flat. The tire was replaced with the spare tire. The vehicle was taken to the local dealer, where it was confirmed that the tire tread had separated, and all four tires needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the owner to the local dealer for assistance. The contact stated that the failure was related to NHTSA Campaign Number: 21T001000 (Tires) and 20T018000 (Tires). The DOT number was not available. The tire mileage was approximately 16,000. The vehicle failure mileage was approximately 63,458.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590558May 24, 2024
UNKNOWN OR OTHER
2017 Nissan Maxima rear roof has a serious material deterioration occurring on both passenger and driver’s side. This not only creates a vector for water intrusion, but also compromises vehicle integrity and calls into question crash/rollover certifications. Secondary effects, include electrical vehicle integrity and vectors for mold within the cabin affecting occupants health. This is a systemic problem that has been happening with Nissan Maximas (+/-5 years) and has been documented in multiple forums.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587972May 9, 2024
POWER TRAIN
The system that failed on my Maxima SL 2017 was the CVT transmission. It was diagnosed by Sutherlin Dealer Nissan on 4/3/24 with the code DTC P17F1 CVT Judder at the cost of $193.83. My safety & others were put at risk when my car STOP in the middle of an intersection not once but 4 times without a warning, not lights, not sounds etc. just STOP. I pressed the gas petal and the car moved slowly. After the diagnosis we were told the car may or may not stop again. We decided to look for another diagnosis & quote. On 4/10/24 the car left me stranded again crossing another intersection. Car was towed again to a certified Nissan transmission shop and left for repairs. A Nissan OEM refurbished transmission was changed, and computer was reprogrammed at Sutherlin Nissan as part of the fixing at a cost of $6,707.49. On 4/29/24 car stop sudden again. Car was towed to the previous independent transmission shop and 4 days later they stated nothing was wrong because not code related to the transmission or anything else showed, but a new battery was placed. We pick up the car again from the independent repair shop on 5/3/24, in our trip back the next day 5/4/24 from returning the 3rd rental car, the car STOP again in the middle of the road (limp mode) We waited about 45 minutes with the car on and noticed a strange noise coming from the new installed transmission and the air conditioner turned off. After turning the engine on and off the AC came back on again and car seems to come back normally. We were able to manage to take it to the Nissan Dealership with was just 15 minutes away. We left the car and waited for the diagnosis to be made on Monday 5/6/24. We were informed that same transmission code showed which means the new installed refurbished transmission was gone bad!!! and the good news was we don't have to pay for another transmission, but we must pay for labor again $2,696.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576099March 7, 2024
STRUCTURE:BODY, AIR BAGS
Rear passenger pillars between passenger doors and trunk plastic trim pieces have both broken off. The plastic clips are so flimsy they broke off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569305February 1, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY
What happened today was the sunroof exploded while driving down the interstate. Loud gunshot sound! Lucky the viser was closed when it happened! I have an appointment next week due to dealership backed up but they said I can come by to get it patched until my appointment day. No Warning lights, messages, or anything happened before the incident occurred. Just glad no one was hurt and it didn’t cause me to have accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564052January 7, 2024
AIR BAGS
Went to work and parked. It rained that day, not sure if it’s related. When I went to leave the dash airbag light stayed on. This was December 2023. There are no other issues with the car. No other warning lights. The car has 52,300 miles on it now. I just recently took it to the dealership to see about getting it fixed and was quoted $7k-11k in repairs. They told me “it’s usually the setback assembly. That could possibly fix it.” I was told the lifetime power train warranty that the dealership offers does not apply. I do have the invoice, but for some train the website is not letting me upload.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561984December 27, 2023
POWER TRAIN
The transmission just stops shifting out of nowhere and has had a transmission judder code since ive owned it. The transmission shakes at acceleration about 90% of the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558874December 7, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
I was driving on the highway and the passenger side front pillar trim panel just flew off. This is the second time this has happened to my vehicle, the first time was my rear pillar which I paid to replace myself because I was told at the dealership this is just a cosmetic issue. I disagree, to me this is very hazardous and could potentially hurt someone, and now my car sounds like air is coming through the windshield. I don’t feel safe driving this car now and this kind of thing happening. I would feel awful if this caused an accident or if someone got hurt and I feel that Nissan should take responsibility and correct this defect as I have researched that many people have experienced the same scenario with these parts of the vehicle. The one I had replaced had different clips and definitely feels more secure, but again I don’t think enough people are reporting this issue properly, so I am because it’s dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556394November 22, 2023
AIR BAGS, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
First, my passenger airbag light came on and will not go off. then my emergency breaking system activated while I was driving on the interstate and I was almost hit by a semi from behind I didn’t manage to get the vehicle off the road I took it to Nissan . They did a diagnostics and couldn’t find anything wrong with the car the emergency braking system has activated several times since then and now my whole dash system seems to freeze up completely and will not let me use anything in the car. I have to put it in park the car off and restart for it to work. Nissan has my vehicle now . They did another diagnostics and said it was a sensor in the airbags, and the whole driver side seat had to be replaced and I was told that my airbags would not deploy if I got in a car wreck since there is no recall for this issue so they say I have to put out-of-pocket that amount of money to fix my car and they want me to pay for another diagnostics fee. I have a car that does not have safety features that I paid for. Nissan wants to charge me again for another diagnostics exam and the cost for the seat they say about $5000 .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549562October 12, 2023
AIR BAGS, EXTERIOR LIGHTING
The airbag light does not go out once the vehicle has been started and while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548137October 4, 2023
UNKNOWN OR OTHER
Car starts, but would not accelerate. Turned the car off, started 10 minutes later, car would not accelerate past 5 mph. Drove a 1/4 block turned around, car’s power steering locked up in drive way. 12 hours later car works fine, no acceleration issues. Brought to Nissan dealership, they found no issues. 2 weeks later, drove for 3-hour trip. Returned home and parked. Started car 30 minutes later, drove 10 minutes and car loses acceleration again in the middle of road/traffic. Able to park safely. Car engine would not restart, lights and hazards working. Error message on dash says incorrect key code. Called a tow, they jumped the car with a jumper pack and engine starts, car accelerates. 1 day later new battery installed, new battery in key fobs. Car is accelerating and starting now. My complaint, my belief that there is a serious design flaw with the keyless start option. Car is not detecting key while in drive every time. No indication given that batteries were low power. Safety issues - no detectable problems found by mechanics, losing acceleration while in traffic possibly due to key fob malfunction. Why is there no option for traditional key start? How can car be trusted to start/ accelerate when driving long distances, when there is no reasonable explanation for the loss of acceleration? This is not a unique issue, a number of complaints online for viewing. Videos on how to ‘fix’ by unplugging car battery. Consumers should not have to diy/disconnect car battery just to start a car.I believe this is a deeper issue with car design and is a safety issue for teen and adult drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542592September 5, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, ENGINE
The emergency braking system warning light came on while I was stopped in rush hour traffic. No collision. Light is coming on every time I drive the car. Fear of the system automatically stopping my vehicle while driving without cause. The dealership refused to test the sensors without me paying for the service. This first started showing up on 8/28/2023. The front sensors warning stating " front sensor obstructed system is unavailable" has been coming on for no reason at random. Dealership refuses to test sensors without me paying for test. This has been happening for some time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540898August 26, 2023
UNKNOWN OR OTHER
Carvana states I have open recalls on my car. However, when I check my VIN on your website it states no open recalls. I reached out to Carvana to file a complaint as I wasted 2 hours of my life taking my car to have recalls fixed when the recalls were non-existent. Carvana in turn routes me to file a complaint with you as you send them the codes for recalls. Does my car have recalls or not?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525656June 6, 2023
UNKNOWN OR OTHER, STRUCTURE:BODY
May 17,2023 6:30a.m. I drove to work, parked for 9hrs & at 4pm when I went to leave my sunroof was shattered.. there are no trees or anything that is over my car.. it looked as though someone had gotten inside my car & punched the sunroof as the glass was slightly pushed outwards.. my car was locked & no signs of entry... upon my arrival to Hudson Nissan I was informed by a Nissan Service Writer that this happens all the time & he told me to look it up on Youtube or Google.. After looking it up & seeing that exploding sunroofs happen daily, I did more research & saw there are current & past lawsuits pertaining to exploding sunroofs..that is also where I saw that I needed to file my exploding sunroof on this site. My car was inspected by a certified Nissan technician that said my entire roof system needed to be replaced. My car was also inspected by a certified State Farm Adjuster that only wants to pay for the rear glass. Thankfully I was not driving at the time of the incident, however, after viewing several videos of consumers this has happened to, they all said it sounds like a gunshot.. I've been shot, still carry the bullet in my neck, I cannot even imagine how I'd react if I were on the interstate driving 65mph and hear what appears to be a gunshot inside my car...or if my grandson was riding along. I cant say how I'd react,, but im guessing everyone around me would be at risk including myself.. I just can't phathom why this issue is still allowed to happen. The entire process has been a complete nightmare. I've been without a vehicle since May 17, 2023. State Farm doesn't want to pay for what the manufacturer/dealership suggests & once I get it fixed I will be trading it... I do not ever want to go through this again!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518901April 25, 2023
UNKNOWN OR OTHER
The trim between rear quarter panels and side rear windows becomes loose and not attached at one end and falls of the cars which might be a hazard for pedestrians at higher speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518362April 21, 2023
SUSPENSION
Driver side rear lower suspension broke while driving which caused a wheel misalignment and tire worn within few weeks. Nissan is not recalling any cars but instead they extended the warranty but only fixing the cars when the arms corrode. https://www.nissanassist.com/campaigns/certain-my-2013-2018-nissan-altima-and-certain-my-2016-2018-nissan-maxima-rear-lower-suspension-link
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502781January 20, 2023
AIR BAGS
DRIVER AIRBAG LIGHT HAS BEEN ON FOR TWO YEARS AND DEALERSHIP STATES THAT IT WILL COST THOUSANDS OF DOLLARS TO BE REPLACED AND/OR REPAIRED. I HAVE RESEARCHED ONLINE AND THIS SEEMS TO BE A PROBLEM WITH THIS YEAR, MAKE AND MODEL AND MAY BE A CONTINUANCE OF AIRBAG ISSUES THAT WERE INCLUDED IN A RECALL PRIOR TO THIS YEAR MODEL. TODAY, I AM UNSURE AS TO WHETHER OR NOT THE AIRBAGS WILL WORK PROPERLY IN THE VEHICLE IF IT IS IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502843January 20, 2023
VISIBILITY/WIPER
I bought the vehicle in question new and it has less than 10,000 miles. The low beam headlights have a definite line where there is no light above the line and very dim light directly in front of the vehicle( photos attached). I took the car to the dealer and was informed that this is “normal” for the Maxima and that there is no adjustment that can be made. I then sent photos to Nissan Customer Service (Case # 48013453 ) and was informed again that this is normal for that model. When driven on an unlit road, one has to run bright lights at all times to be able to safely see. I have included photos of the light pattern. The sequence is backing out of the garage and then on a dark street. Please note photo 2 where I am standing barely to the right and I am not visible above my belt line. In my opinion, If this is typical of all 2017 Nissan Maxima’s; there is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501852January 15, 2023
UNKNOWN OR OTHER
The car went full throttle by itself and would not stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496540December 8, 2022
AIR BAGS
About two years ago, the driver airbag light came on and has been on. We took the car to Hudson Nissan in Charleston, SC to have it repaired and were informed that we would have to replace the entire seat to replace the sensor to the tune of about $4500.00. Based on a lot of information I have been reading, there has been a recall on certain 2017 Nissan Maximas but not all of them. I believe that my car should be covered under the recall or at least covered by Nissan because the sensors are known to go bad and there is plenty of information available online about this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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