Nissan Maxima Complaints (2009)

339 consumer complaints on file.

#10495089January 29, 2013
ELECTRICAL SYSTEM
WIRELESS KEY FAILED TO START CAR. CAR COMPLETELY DEAD. COULDN'T MOVE WHEEL OR PUT INTO NEUTRAL TO MOVE VEHICLE. IT WAS NOT PARKED SAFELY (A QUICK STOP) BUT NO WAY TO MOVE IT. NO BACK UP MECHANISM TO ALLOW CAR TO BE STARTED OR MOVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495137January 29, 2013
STEERING
THE STEERING WHEEL LOCK MALFUNCTIONED STRANDING MY IN A PARKING LOT WITHOUT ANY WARNING. THE AUTOMATIC LOCK MECHANISM LOCKED THE WHEEL AND DID NOT ALLOW EVEN ALLOW ME TO START THE CAR. WHEN LOOKING THIS UP THIS IS A VERY WELL KNOWN PROBLEM FOR SEVERAL DIFFERENT NISSAN MODELS. IN FACT THE EXACT SAME PART AS ALREADY BEEN RECALLED ON TWO DIFFERENT MODELS. APPARENTLY THERE HAS NOT BEEN ENOUGH COMPLAINTS ON THE MAXIMA FOR THEM TO FIND THIS AN ISSUE FORCING THEM TO ADDRESS IT LIKE THERE WERE WITH THE OTHERS. I CALLED NISSAN AND THEY AGREE THAT THE EXACT SAME PART WAS RECALLED DUE TO SAFETY CONCERNS BUT NOT ON THE 2009 MAXIMA BECAUSE THE GOVERNMENT HAS NOT MADE TO RECALL IT YET. SO I JUST GOT STUCK WITH A 1000 BILL BY THE DEALER TO FIX AN UNNECESSARY STEERING WHEEL LOCK COLUMN WHICH IS KNOWN TO BE FAULTY AND HAS BEEN RECALLED BUT NOT YET IN THIS EXACT MODEL. THIS IS OUTRAGEOUS. THIS NEEDS TO BE ADDRESSED SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493742January 22, 2013
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSTIC TEST. THE TEST RESULTS SHOWED A FAULTY STEERING LOCK UNIT WHICH CAUSED THE FAILURE. THE DEALER REPLACED THE STEERING LOCK UNIT. THE FAILURE MILEAGE WAS 37,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491911January 8, 2013
STEERING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ON THE MORNING OF 1/8/13 I DROVE MY 2009 NISSAN MAXIMA TO MY COMMUTER PARKING LOT, AND REALIZED THAT I DIDN'T COMPLETELY PARK IN MY SPACE AFTER TURNING THE CAR OFF. I PROCEEDED TO START MY CAR WITH THE PUSH STOP/START BUT NOTHING HAPPENED. AS SOON AS I REALIZED MY VEHICLE WOULDN'T START, I BECAME VERY UPSET BECAUSE I JUST PURCHASED THE VEHICLE LAST JANUARY AND ONLY HAD A POWERTRAIN WARRANTY THAT WAS STILL ACTIVE. I IMMEDIATELY CONTACTED THE SERVICE DEPARTMENT OF THE NISSAN DEALERSHIP I PURCHASED THE VEHICLE FROM AND COMPLAINED, WHILE CRYING LEMON LAW. THE SERVICE TECHNICIAN ATTEMPTED TO HELP ME START THE VEHICLE WHILE OVER THE PHONE AND AFTER REALIZING WHAT THE ISSUE MAY BE, HE EXPLAINED THAT THERE IS A COMMON ISSUE WITH THE 2009 NISSAN MAXIMA'S THAT HE BELIEVES THE COMPUTER MODULE IN THE STEERING COLUMN HAD GONE BAD. I ASKED IF NISSAN HAD RECALLED THAT PART SINCE IT WAS A COMMON ISSUE, HIS ANSWER WAS NO AND INFORMED ME IT'S GOING TO COST AROUND $750 JUST TO PURCHASE THE PART, AND WITH LABOR AROUND $900-$1000 TO REPAIR. I SAID IF THIS IS A COMMON ISSUE WITH MY MODEL, THEN WHY DIDN'T NISSAN RECALL THAT PART. THE SERVICE TECHNICIAN HAD NO EXPLANATION OTHER THAN MENTIONING, IT HASN'T HAPPENED TO ENOUGH PEOPLE YET WHICH I FEEL IS COMPLETELY ABSURD! THIS IS A HUGE SAFETY ISSUE AS MY VEHICLE WOULDN'T START WITHOUT ANY INDICATION, OR WARNING BEFOREHAND. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491678January 7, 2013
STEERING
THE STEERING COLUMN LOCKED UP AND WOULD NOT START THE CAR. THE ELECTRIC LOCK FAILED TO UNLOCK SENDING ERROR MESSAGE TO THE BCM. THE CAR COMPLETELY LOCKED UP AND WOULD NOT START. THERE WAS NO WARNING THIS WOULD HAPPEN. IT IS MY UNDERSTANDING THAT NISSAN KNOWS THIS COMPONENT IS A PROBLEM AND EVEN RECALLED IT ON OTHER MODELS, BUT NOT ON THE MAXIMA. ITS AN EXTEREMELY EXPENSIVE FIX AND SHOULD BE RECALLED IF THEY KNOW IT IS A PROBLEM. I GOT STRANDED IN BITTER COLD TEMPERATURES WITH A 2 MONTH OLD BABY. THIS PART NEEDS TO BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490989January 4, 2013
STEERING, SEATS
I PARKED MY CAR, TO PICK UP SOMETHING FROM THE STORE, AND WHEN I CAME BACK TO START MY CAR, IT WOULD NOT START. I CHECKED ON FORUMS.MAXIMA.ORG AND SAW THAT THIS IS A COMMON PROBLEM, BECAUSE OF THE STEERING WHEEL LOCK. I HAD TO GET MY CAR TOWED, BECAUSE I WAS STRANDED, AND NOW WAITING FOR THE DIAGNOSIS FOR THE ISSUE, FROM NISSAN REPAIR SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490583December 31, 2012
AIR BAGS
THE PASSENGER SEAT AIRBAG DEACTIVATES WHEN AN ADULT IS SEATED PROPERLY IN THE SEAT. IT WILL WORK SOMETIMES AND NOT WORK OTHERS. THERE IS NO REASONING BETWEEN THE ABILITY FOR THE AIRBAG TO STAY ACTIVE OR NOT. AFTER RESEARCHING THIS ISSUE, IT SEEMS THAT THERE ARE NUMEROUS NISSAN MODELS THAT THIS AFFECTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490513December 30, 2012
STEERING, ELECTRICAL SYSTEM, SERVICE BRAKES
STEERING/BRAKE LOCK FAILED TO DISENGAGE WITH ATTEMPTED ENGINE START UP. KEY INDICATOR LIGHT AND SECURITY LIGHTS FLASHING ON DASH. STEERING LOCK REQUIRED REPLACEMENT AFTER CAR WAS TOWED TO NEAREST NISSAN DEALERSHIP. THIS REPAIR WAS NOT COVERED UNDER WARRANTY WHICH HAD EXPIRED 7 MONTH EARLIER. ON LINE RESEARCH WOULD SUGGEST THIS IS A FAIRLY COMMON OCCURRENCE; A NISSAN SERVICE BULLETIN HAS APPARENTLY BE PUBLISHED FOR THIS ISSUE AS IT WAS REFERENCED BY THE SERVICE DEPARTMENT PROVIDING THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490480December 29, 2012
STEERING
STEERING COMPONENT - TELESCOPE AND TILT FUNCTION: 1. THE STEERING COLUMN TELESCOPING FUNCTION STOPPED WORKING AND CAN NO LONGER BE ADJUSTED LEAVING THE STEERING WHEEL IN A LOCKED POSITION. POTENTIAL FOR INJURY IF THE STEERING WHEEL CANNOT BE MOVED FAR ENOUGH AWAY FROM THE DRIVER IF THE AIR BAG DEPLOYS DURING A FRONTAL CRASH. 2. STEERING WHEEL TILT FUNCTION STOPPED WORKING AND CAN NO LONGER BE ADJUSTED LEAVING THE STEERING WHEEL IN A LOCKED POSITION. THIS ALSO POSES A POTENTIAL FOR INJURY IF THE STEERING WHEEL CANNOT BE ADJUSTED UP OR DOWN TO PROPERLY ACCOMMODATE THE DRIVER IF THE AIR BAG DEPLOYS DURING A FRONTAL CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489138December 18, 2012
STEERING, ELECTRICAL SYSTEM
ON DECEMBER 17, 2012 I HAD DRIVEN FROM MY HOUSE TO THE GYM. THERE WAS NO ISSUE WITH MY CAR AND WHEN I WENT TO LEAVE MY CAR WOULD NOT START. MY NISSAN MAXIMA HAS A PUSH START IGNITION AND WHEN I PUSHED THE BUTTON NOTHING HAPPENED. IN THE DISPLAY IT KEPT INDICATING THE YELLOW KEY LIGHT AND THE RED KEY SECURITY LIGHT. I HAD THE CAR TOWED TO THE LOCAL NISSAN DEALER WHO TOLD ME THE STEERING LOCK ASSEMBLY HAD FAILED. IF I WANTED THIS FIXED IT WAS GOING TO COST ME $800.00. I ASKED THE SERVICE DEPARTMENT IF THIS WAS A COMMON FAILURE AT THE MILEAGE THE CAR WAS AT AND I WAS TOLD IT WAS NOT COMMON. RESEARCHING THE PROBLEM IT SEEMS THAT THIS ISSUE OCCURS REGULARLY FOR A 2009 NISSAN MAXIMA AROUND THIS MILEAGE RANGE. I WAS TOLD THE WARRANTY DOES TO COVER THIS AND IT HAD EXPIRED A YEAR EARLIER. I BELIEVE IF THIS IS A COMMON PROBLEM THEN IT SHOULD BE A RECALL ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488681December 13, 2012
STEERING, ELECTRICAL SYSTEM
STEERING WHEEL LOCK/IGNITION PART FAILED JUST OUT OF WARRANTY. PART# 48700-9N00B. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488085December 12, 2012
STEERING, ELECTRICAL SYSTEM
THE STEERING WHEEL LOCK ISSUE IS LEAVING MAXIMAS STRANDED UNABLE TO START THE CAR WITH THESE SYMPTOMS. WHAT HAPPENS IS WHEN YOU TRY TO START THE CAR, WITHOUT WARNING, THE ELECTRIC LOCK FAILS TO UNLOCK SENDING ERROR MESSAGE TO THE BCM. THE CAR WILL NOT START IN THIS CASE AND WILL FLASH THE INTELLIGENT KEY WARNING IN THE CLUSTER. THIS IS A KNOWN COMMON PROBLEM WITH THIS MODEL AND A $1000.00 REPAIR. IT IS OBVIOUSLY A DESIGN FLAW. THIS SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486148November 27, 2012
STEERING
I BOUGHT A 2009 BRAND NEW NISSAN MAXIMA SO I WOULDN'T HAVE CAR ISSUES FOR AT LEAST 4 OR 5 YRS. 3 1/2 YEARS LATER MY STUPID CAR LEFT ME STRANDED. I WAS DROPPING OFF MOVIES (IN & OUT) MIDDLE OF THE DAY WITH ALL MY WINDOWS DOWN WHEN ALL OF A SUDDEN IT WOULDN'T START. I NOTICED A YELLOW KEY LIGHT /SYMBOL WAS ON (LEFT SIDE) AT FIRST DIDN'T WORRY CALLED AAA THEY TRIED EVERYTHING THE MANUAL SAID TO DO. WITH NO LUCK CALLED NISSAN THEY SAID IT SOUNDS LIKE ITS NOT RECOGNIZING THE KEY AND I HAD TO TOW IT OVER. NOW DEALER SAYS IT HAS A INTERNAL FAILURE IN THE STEERING LOCK ASSEMBLY NEEDS TO BE REPLACED. (FAULT CODE B2612) TOTALING $800.00 W/ LABOR. I DECLINED SERVICE AND TO TOP IT OFF MY WINDOWS ARE STUCK. (DOWN) I'M MAD/PIST/FRUSTRATED DON'T THINK ITS FAIR THAT I HAVE TO PAY $800 TO START MY CAR 3 1/2 YEAR OLD CAR. CAME HOME TO GET OTHER QUOTES AND COMPLAINTS HOPING SOMEONE ELSE CAN HELP ME. I FOUND OUT I'M NOT THE ONLY ONE WITH THIS PROBLEM THERE'S ALOT OF MAXIMA OWNERS WITH THE EXACT SAME ISSUE. MY MILEAGE WAS GETTING CLOSE TO 30,000 AND THAT'S WHEN THIS PROBLEM SEEMS TO HAPPEN. NISSAN IS ELIMINATING STEERING LOCK 2010 MODELS. IM VERY DISAPPOINTED WITH NISSAN THINKING OF TRADING IN CAR DON'T WANT TO DEAL WITH THESE KIND OF ISSUES AGAIN. SOMEONE PLEASE HELP!! NOT FAIR!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482322October 26, 2012
STEERING
TL*THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STARTED THE IGNITION, AND NOTICED THAT THE AUTOMATIC TILT STEERING WHEEL LOCKED IN THE LOWEST DOWNWARD POSITION AND WOULD NOT MANEUVER OUT OF THE ADJUSTED SETTING AFTER SEVERAL ATTEMPTS. THE STEERING WHEEL MALFUNCTION CAUSED DIFFICULTY WHENEVER DRIVING. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECTIVE STEERING WHEEL TILT MOTOR. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482175October 25, 2012
ELECTRICAL SYSTEM
MY CAR WAS PARKED IN MY PARKING SPOT AT MY TOWN HOME.I WENT TO START IT AND THE BATTERY WAS COMPLETELY DEAD.I WENT TO RELEASE THE TRUNK LID AND THE TRUNK WOULD NOT OPEN IT OPERATES ON THE BATTERY.THERE IS NO KET SLOT TO OPEN THE TRUNK.I CONTACTED CONSUMER AFFAIRS AT NISSAN AND THEY AGREED THERE IS NO KEY SLOT ON THE TRUNK.WHEN ASKED THEM HOW TO GET IN MY TRUNK TO GET MY BATTERY CABLES AND MY EMERGENCY KIT(WHICH CAME WITH THE CAR).I WAS TOLD THE ONLY WAY TO OPEN THE TRUNK WAS TO RELEASE THE BACK REST ON THE REAR SEAT AND CRAWL IN THE TRUNK AND PULL THE RELEASE ON THE TRUNK LID.WHEN ASKED IS THERE A FIX FOR THIS PROBLEM I WAS TOLD NO.I AM A MAN OF 70YRS.OLD WITH A BAD BACK HOW AM I SUPPOSED TO CRAWL IN A TRUNK.AS I STATED THE CAR CAME WIT AN EMERGENCY KIT WHAT GOOD IS IT IF I CAN'T GET TO IT.TO ME THIS A VERY DANGEROUS PROBLEM.IF WERE ON THE SIDE OF A ROAD WHEN THIS HAPPENED WHEN CARS ARE DOING 60 TO 70 MPH I COULD GET HURT OR KILLED I WOULD APPRECIATE SOME ONE LOOKING INTO THIS DANGEROUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480722October 16, 2012
STEERING
POWER TILT STARTED MOVING AND GRINDING ON IT OWN AND STOPPED WHEN THE GEARS STRIPPED OUT IN THE DOWN POSITION. THE TILT MOTOR HAS FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475938September 19, 2012
ELECTRICAL SYSTEM, STEERING
WE BOUGHT OUR MAXIMA BRANDNEW IN JULY OF 2009. LOVED EVERYTHING ABOUT UNTIL THIS PAST JUNE OF 2012. OUR FIRST PROBLEM WAS SOME CLITCHING ELECTRICAL WIRING. THE OUTSIDE MIRRORS WOULDN'T MOVE UP AND DOWN WHEN WE PUT THE CAR IN REVERSE. THIS WOULD HAPPEN OFF AND ON WHILE WE TOOK OUR TRIP OUT OF TOWN IN JUNE. AFTER WE CAME BACK MY HUSBAND MADE A APPOINTMENT TO GET IT CHECKED OUT, BUT BECAUSE THE OUTSIDE MIRRORS WERE WORKING AGAIN WE JUST LET IT BE AND DIDN'T FOLLOW UP WITH THE NISSAN SERVICE DEPARTMENT. IN JULY OF 2012 I WAS SITTING IN MY PARKED CAR WHEN I WAS READY TO LEAVE, I STARTED MY CAR ONLY TO HEAR THIS AWFUL SORT OF GRINDING NOISE. I HAD A TOW COMPANY COME TO TELL THAT MY BATTERY WAS "DEAD". WHICH I WAS SURPRISED, BECAUSE MY CAR IS JUST 3 YEARS OLD AND I ONLY HAD 24577 MILES ON IT. THE TOWING COMPANY CHARGED MY BATTERY FOR ME TO MAKE IT ACROSS THE STREET TO AUTOZONE, WHERE I GOT A NEW BATTERY. I REMEMBER THE LAST TIME WHEN I BROUGHT IN THE CAR FOR SERVICE, THE LADY WAS TELLING ME THAT I NEEDED TO DRIVE MY CAR MORE OFTEN DUE TO THE BATTERY BEING "LOW". WHICH I THOUGHT WAS STRANGE, I MEAN HOW INCONVENIENT IS THAT TO HAVE TO DRIVE YOU'RE CAR EVERY DAY, BECAUSE IF YOU DON'T THE BATTERY JUST "DIES" ON YOU?! MY LAST INCIDENT WITH MY CAR HAPPENED THIS PAST MONDAY 09/17/2012 WHEN I TURN MY CAR OFF, SUDDENLY I HEAR AGAIN THIS AWFUL GRINDING NOISE COMING FROM THE PANEL. COME TO FIND OUT AFTER I CALLED THE NISSAN DEALER THAT IT WAS THE STEERING COLUMN AND THAT THE MOTOR NEED TO BE REPLACED AND THIS IS HAPPENING 2 MONTHS AFTER MY WARRANTY RAN OUT! I CALLED NISSAN DEALER, THEY TOLD ME TO BRING IT IN. SEEING MY CAR IS 3 YEARS OLD..TO ME IT SHOULD BE A RECALL FACTORY ISSUE! AND I SHOULDN'T HAVE TO PAY FOR IT! THEY SAY THIS IS A COMMON PROBLEM? I DON'T THINK SO! NISSAN NEED TO MAKE THIS STEERING COLUMN A RECALL ISSUE! BECAUSE IT IS A DANGEROUS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475813September 18, 2012
STEERING
THE VEHICLE WOULDN'T START. 3 DAYS LATER WE FOUND OUT THAT THE VEHICLE IS NOT STARTING BECAUSE OF THE STEERING LOCK CONTROL UNIT. DEALER CONTINUES TO ARGUE THAT THIS PART IS NOT COVERED UNDER THE WARRANTY. BASED UPON INFORMATION FOUND ON THE INTERNET THIS IS A FREQUENT ISSUE WITH THE NISSAN MURANO, ALTIMA, AND MAXIMA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472138August 24, 2012
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. WHILE PARKED, THE CONTACT ATTEMPTED TO ADJUST THE STEERING WHEEL AND WAS UNABLE TO BECAUSE THE STEERING COLUMN REMAINED LOCKED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE MOTORS IN THE STEERING COLUMN WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471770August 21, 2012
STEERING
WE NOTICED A STRANGE NOISE WHEN WE STARTED OUR 2009 NISSAN MAXIMA AND REALIZED IT WAS THE STEERING COLUMN MAKING THE NOISE AND THAT IT WAS HAVING TROUBLE GOING UP AND DOWN. IT WOULD JUST KEEP TRYING TO MOVE UNTIL YOU HIT THE BUTTON ON THE SIDE OF THE STEERING COLUMN. (THE BUTTON WHERE YOU ADJUST HOW YOU WANT YOUR STEERING WHEEL.) WITHIN THAT DAY, THE STEERING COLUMN TILT QUIT WORKING. WHEN WE BROUGHT IT IN TO THE DEALERSHIP WE WERE TOLD THAT THE STEERING WHEEL TILT MOTOR NEEDED TO BE REPLACED. I WAS TOLD THAT THERE ARE NO RECALLS ISSUED ON THIS AND WE ARE OUT OF WARRANTY. THE DEALERSHIP SAID THE ONLY THING WE CAN DO IS CALL NISSAN AND SEE IF THEY WILL PAY OR SPLIT THE COST OF THIS REPAIR AS I POINTED OUT THAT THERE SEEMS TO BE NUMEROUS OCCURRENCES OF THIS TYPE OF STEERING COLUMN FAILURE. AT THIS POINT I HAVE CALLED NISSAN AND HAVE BEEN ISSUED A CASE NUMBER. WE HAVE PAID FOR THE REPAIRS BUT ARE HOPEFUL THAT NISSAN ACCEPT AT LEAST PARTIAL RESPONSIBILITY AND REFUND US SOME OF THE REPAIRS... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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