Nissan Leaf Complaints

1,117 consumer complaints on file.

#11764121September 14, 2026
ELECTRICAL SYSTEM
Battery recall has not been serviced. I was turned away from dealers more than once for recall 25V-655.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763960September 13, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Incident Summary & Ineffective Recall Remedy: I am reporting an acute high-voltage battery cell collapse on my 2021 Nissan LEAF (VIN: [XXX]). The vehicle previously received the software update for NHTSA Recall #25V655 (Nissan Recall #R25C8) at Kings Nissan. The software patch failed to repair the underlying defective battery hardware. Following a second service visit on XXX where Kings Nissan tested only the auxiliary 12V lead-acid battery to dismiss my complaint, I purchased an independent CAN-bus diagnostic tool. On XXX (63,702 miles), LeafSpy telemetry confirmed Cell #31 is severely degraded, exhibiting a 191–307 mV voltage collapse. This causes sudden dashboard state-of-charge drops from 70%+ down to 42–45% on active highways, forcing emergency power limits ("limp mode"). Refusal of Post-Remedy Service: Despite active Corporate Case #XXX with Nissan Consumer Affairs, authorized dealers (Kings Nissan, Nissan of Queens and Nissan of Staten Island) refuse to intake, scan, or ground the vehicle, leaving a severe hardware hazard active on public roads. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763493September 10, 2026
ELECTRICAL SYSTEM
My vehicle is subject to open NHTSA Recall 24V-700 (Nissan internal R24B2), for excessive lithium deposits in HV battery cells causing rapid heating during Level 3 DC fast charging, with a stated fire risk. At approximately 112,000 miles, my vehicle displayed the warning "Service EV System. Unable to restart after power off." I brought the vehicle to Dublin Nissan Service Department on July 2, 2026, where the dealer diagnosed a leak in the HV battery cells consistent with the defect described in Recall 24V-700. On July 20, 2026, I received a diagnostic estimate quoting me $5,162.23 for battery and $2,999.99 for the accessory/parts — charged to me as a customer-pay repair — along with a stated wait of 3-4 months for battery availability. This directly contradicts Nissan's own published remedy for Recall 24V-700, which states: "If a particular DTC for the EV battery is generated, the vehicle cannot be operated without a battery replacement... this repair will be performed free of charge for parts and labor... Nissan will provide a complimentary rental vehicle." The recall further states that if the dealer cannot obtain a battery, Nissan will contact the customer within 3 business days to offer repurchase above Kelley Blue Book private-party value. I contacted Nissan Consumer Affairs, who refused to authorize a free battery replacement and refused to consider repurchase, stating I did not qualify because I purchased the vehicle from a third-party dealer rather than a Nissan dealer. Nothing in the official recall remedy language conditions the free replacement or repurchase offer on where the vehicle was purchased. I am requesting NHTSA's assistance in ensuring Nissan honors the free-of-charge battery replacement and/or repurchase remedy as stated in its own recall documentation for Recall 24V-700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762055September 4, 2026
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
My Nissan Leaf entered turtle mode on the freeways 8 times over the course of about a week and a half. This causes the car to slow itself down, and severely limit acceleration. The first time was on August 16th, 2026. This is incredibly dangerous, especially on the interstate. No one expects a car to be going 35mph on I-10, or any highway, therefore, this could have easily caused a severe rear end accident. I took it to Nissan of Mission Hills in Los Angeles for inspection after the first 4 times, they claimed that they couldn’t touch it without permission from corporate, and the next day said everything is fine. Due to severe safety concerns, I didn’t want to be driving it any longer and had to give it up for bank repossession. I have attached the photo of the slip from the dealer that did not fix the issue and a photo of the warning light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761244September 1, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM
The electrically-driven intelligent brake unit failed on my 2015 Nissan Leaf. The brakes became inoperative: when pressing the brake pedal there is a loud compression/grinding noise and the pedal goes nearly to the floor with little braking force. The failure appeared suddenly after charging the vehicle; it had been working normally before. The vehicle had to be towed to a Nissan dealership. The dealer diagnosed codes U1000 and U110D stored in the ABS module for lost communication with the intelligent brake module, performed an inspection, and confirmed the intelligent brake unit failed. The dealer quoted $5,131.10 to replace the unit, which approaches the value of the vehicle. This is the same electrically-driven intelligent brake system that was the subject of safety recall 16V119000; the NHTSA VIN lookup shows zero unrepaired recalls for this vehicle, indicating the recall remedy was previously completed, yet the unit failed catastrophically anyway. This failure mode is widely reported by other Leaf owners. Loss of braking without warning is a serious safety risk. The vehicle and failed component are available for inspection at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761248September 1, 2026
FUEL/PROPULSION SYSTEM
We were asked by Nissan corporate to bring in the vehicle for a safety recall related to the battery. The Nissan dealership updated the battery software then gave the vehicle back to us. However, as soon as we drove away the dash lit up with warning lights. We were on the freeway so we pulled over. It was a dangerous situation. We called the dealership and they required us to bring the car back. So we slowly and carefully drove the car a few miles back to the dealership. In their analysis, they decided the battery must be replaced. However, they no longer make that kind of battery, the stocks were on back order for up to a year, and the software update could not be reversed. So they initiated a buyback. We were not interested in selling the vehicle -- we simply wanted the recall issue fixed -- but we had no choice. The procedure for determining a buyback dollar amount has been extremely frustrating and manipulative. From our perspective, it's unlikely we'll be able to buy a working used EV for the amount they're offering. We have searched and it's difficult-to-impossible. No one informed us this situation was a possibility. We asked for a higher dollar amount, only enough to actually buy an equivalent replacement vehicle. They tell us they require the original Bill of Sale for the vehicle. But we don't have that and can't get it. We sent it to DMV after the purchase. We did get certified copies from DMV at a cost but Nissan insists they must have the original Bill of Sale in order to make us an offer greater than Kelly Blue Book value + 40%, which is insufficient as noted. Obviously, this is an arbitrary demand. If they can offer us one amount without the Bill of Sale, they can offer us any amount. But they refuse to discuss or negotiate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761027August 31, 2026
ENGINE
The contact owned a 2021 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 25V655000 (Electrical System). The contact stated that while at a dealer charging the vehicle for approximately 15- 20 minutes, there was a fire coming from the front of the vehicle. The fire was extinguished by the fire department after several hours. A Police report was not filed. No injuries, medical attention, or damages were reported. The vehicle was towed to a tow lot and was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 25,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11760989August 31, 2026
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
My car all of a sudden lost drive power while I was driving up Parleys Canyon on I-80. My car started slowing down in traffic rapidly and I had to make emergency maneuvers to get to the side of the road. After the incident the car had trouble accelerating and couldn't keep up with traffic to get it to the shop. This is an active recall and Nissan refuses to fix the battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759797August 26, 2026
FUEL/PROPULSION SYSTEM
My 2020 Nissan LEAF is subject to open safety recall 24V700 / R24B2 for a high-voltage lithium-ion battery defect that poses a fire risk during Level 3 quick charging. On [XXX], I brought the vehicle to an authorized Nissan dealer for the recall remedy. Three days later, on [XXX], while driving from New Hampshire to Connecticut, the vehicle displayed a "Service EV" warning and entered a reduced-power (limp) state on the highway, creating a hazardous condition in traffic. A separate authorized Nissan dealer diagnosed a fault in the high-voltage battery pack. The vehicle is now undrivable and cannot be charged. Nissan has been unable to supply a replacement battery and has indicated the vehicle will likely be repurchased because the recall remedy is unavailable. As a result, I am the owner of a vehicle that is undrivable due to an unremedied federal safety recall, with no available remedy and no timeline for one. The mileage at diagnosis was 99,100, within the vehicle's battery warranty period. I am filing this complaint because the recall remedy for 24V700 was not effective in my case, the vehicle failed dangerously shortly after the recall service was performed, and Nissan is currently unable to remedy the recall. I am also documenting the manufacturer's failure to provide interim transportation while the recall remains unremedied. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759526August 25, 2026
FUEL/PROPULSION SYSTEM
The high-voltage battery on my 2022 Nissan Leaf is subject to Recall 25V655. The recall notice states that the battery cells can develop excessive lithium deposits, which increases electrical resistance and can cause rapid battery heating during Level 3 fast charging. Nissan instructs owners not to use Level 3 charging at all until a “remedy” is available. The issue is that the remedy described by Nissan is not an actual repair of the battery defect. Nissan states it will install software that monitors for “state-of-charge fluctuation” and, if detected, will prevent the vehicle from restarting or recharging in order to avoid a thermal incident. This means the defect inside the battery cells is still present, and the car may disable itself if the defect begins to appear. The recall materials also state there is no warning before overheating occurs. This creates multiple safety concerns: • The underlying battery defect remains uncorrected. • The vehicle can become immobilized (unable to restart or recharge) if the software detects the condition. • Loss of Level 3 charging capability affects the ability to travel safely or plan charging when needed. • A battery fire risk exists during Level 3 charging if the defect is not detected in time. Nissan’s documents state that the software is meant only to prevent the “progression” of a thermal incident, not to repair the defective battery. I am concerned that my vehicle contains a known hazardous defect that has not been physically repaired and that the software-only response is inadequate to ensure safety. I am filing this complaint so NHTSA is aware that the remedy being offered does not address the internal battery defect itself and may leave owners exposed to continued safety and reliability risks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759079August 24, 2026
BACK OVER PREVENTION: WARNINGS, UNKNOWN OR OTHER
A recall fix was done for the back up camera about a year ago. That was a national recall for an issue with the system. My car started the same exact issue about 3 weeks ago. No back up camera, pink or blue screen, glitchy. I contacted Nissan about it and it didn't seem like they wanted to make the repair again or fix the issue at no cost. I was wondering if other owners have had the same issue and if you can intervene. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758070August 19, 2026
ELECTRICAL SYSTEM
I have attempted to conduct the recall repairs (25V-655) on the LEAF battery. 2 different Nissan locations have cancelled my scheduled appointments stating "We don't have the software to complete these repairs".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757377August 17, 2026
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Leaf. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 24V700000 (Electrical System). The contact stated that 100 miles of using the ED system, the power reduced message was displayed. The contact stated that the battery became disabled. The vehicle was taken back to the local dealer, but the vehicle was not diagnosed or repaired after a week. The manufacturer was contacted, and a case was opened, but no further assistance was provided. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757287August 16, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
SAFETY COMPLAINT / INCIDENT DESCRIPTION Vehicle presented to Dennis Dillon Nissan on June 20 2026 for a factory high voltage battery recall software update intended to fix Level 3 fast charging safety risks. The software update rendered the vehicle completely inoperable by disabling standard Level 2 charging. The vehicle has been held in continuous dealer custody for 58 consecutive days without a working repair. Nissan failed to disclose that the recall patch could brick a functioning EV. Loaner support was revoked prematurely forcing 850 in out of pocket rental costs. Inadequate buyback offer via Morley Companies was rejected. Factory recall update rendered vehicle useless and unsafe to operate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757052August 14, 2026
ELECTRICAL SYSTEM
The vehicle failed on XXX ("Service EV System / Unable to restart") and was towed to ABC Nissan, [XXX], where it has remained since (18 days as of this filing). On XXX dealer confirmed HV battery requires warranty replacement, stated that replacement batteries are backordered approx six months, with no loaner was available, and directed us to Nissan's repurchase process. Nissan's filed recall remedy promises a free replacement battery or, where unavailable, a repurchase offer above KBB private-party value initiated within three business days plus complimentary rental vehicle in either situation. No rental has been provided. Dealer confirmed non-availability in writing on 8/8, and we have self-funded a rental ($712 so far as of XXX) after Nissan's own representative recommended on XXX that we keep it. On XXX, Nissan verbally indicated the repurchase was declined because the dealership is "repairing" the vehicle. On XXX, dealership's service dept confirmed that the replacement battery has no arrival estimate and that it has discontinued providing rentals entirely and advised that the resolution must come from Nissan. Nissan's position appears to be that it will not repair on any known schedule, will not repurchase, and will not provide the rental its own filed remedy promises. We have requested reimbursement for incurred rental expenses and a "make whole" buyback at $18,000 which covers the full cost of an equivalent replacement vehicle including tax and licenses. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756786August 13, 2026
SERVICE BRAKES
The contact owns a 2015 Nissan Leaf. The contact stated that while reversing at an undisclosed speed, the brakes failed to engage while the brake pedal was depressed. The brake and master warning lights were illuminated. The failure had occurred on several occasions; however, the contact stated that the vehicle recently failed to return to normal operation. The vehicle was taken to a dealer where it was diagnosed that the brake module booster needed to be replaced. The vehicle was not repaired. The contact researched and was made aware of NHTSA Campaign Number: 16V119000 (Service Brakes); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756383August 11, 2026
ELECTRICAL SYSTEM, POWER TRAIN
On [XXX] at about [XXX] pm at 12,488 miles and 67% charge, I was pulling into traffic from [XXX] onto [XXX]. As I accelerated into the gap in traffic, the car momentarily lost traction. Initially, the traction control system intervened and restored traction. Moments later, the car lost traction a second time. However, the second time the car lost traction, the entire car seemed to shut down. The display indicated " Service EV System Apply Parking Brake". I immediately turned on the hazard lights and pulled to the side of the roadway. I tried turning the car off and back on again but was unable to get the car to drive. At [XXX] pm, I called the dealership where I bought the car and was told by the service department that they were unfamiliar with this issue. As I was considering options for recovery (insurance, dealership, etc.) I decided to unhook the 12V battery in an attempt to reset the car. By [XXX] pm, the display was now reading "Service EV System No Power". I used a 10mm wrench to unhook the positive terminal of the 12V battery. I waited about 30 seconds and then reconnected the positive terminal of the 12V battery. After reconnecting, the car began to work ok and I went back to driving normally. At [XXX] pm, I called the dealership back and informed them of what I had found and that unhooking the 12V battery had reset the car and it was now driving ok. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756009August 10, 2026
POWER TRAIN
Regarding Nissan Safety Recall 24V-700 / Campaign R24B2. After the recall remedy was performed on my 2020 LEAF in June I experienced the "Service EV System" message during normal highway driving on 8/1/26. I have an invoice from the dealership that documented logged safety recall code P33ED along with EV system codes P317E-97 and P3180-97. The dealership improperly cleared the recall safety codes, charged me a diagnostic fee, and released a vehicle that is subject to an active safety hold under Recall 24V-700 / Campaign R24B2. The dealership released an unsafe vehicle back to me that remains a documented thermal and fire risk. The Nissan Nissan Safety Recall 24V-700 / Campaign R24B2 states that vehicles that experience this situation after the recall remedy was performed will have the battery replaced or vehicle repurchased.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756040August 10, 2026
ELECTRICAL SYSTEM
My 2019 Nissan Leaf is currently grounded at Dublin Nissan with leaking battery cells caused by thermal distress from open Safety Recall R24B2. Nissan Consumer Affairs has refused to buy back or repair the vehicle because it has past the 100,000-mile mark, leaving me with an unresolvable, hazardous vehicle that has no available manufacturer remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755341August 6, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES
The car was parked in a parking lot, and when we turned it on and pulled out of the space, the brake light, ABS light, and other warning lights came on and the brakes went soft. We pulled back into the space and tried again, thinking it was a fluke and heard a strange noise coming from the car when it started. Again the lights came on and the brakes did not work. We had it towed to our normal mechanic and then to the dealership when the mechanic was unable to figure out what was wrong. The brakes looked to be in good repair. The Nissan dealership was unable to reproduce the problem and found only old codes in the system. The codes listed on the receipt were FFD high key cycle counts, C118A, U1000 (ABS, EV/HEV), P3195, B29C1 However, after I saw similar complaints related to the battery in this car and told them about it, they found that the 12V battery was leaking. They replaced the battery and flushed the brake line to be safe, but did not charge us the diagnostic fee since they were unsure if they fully fixed the issue. I had recently felt like the brakes took more pressure than normal (all the way to the floor) to stop on the highway once recently and so did my husband but we both thought we were imagining things. 2 years ago we had a similar issue happen but the mechanic just sent us back home after not being able to find anything. The codes on the receipt from 2024 are not very legible but I think they say "41000Gn Comm Circuit" "C118A EAS System" and "41100 Electronic Back Return."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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