Nissan Juke Complaints (2016)

28 consumer complaints on file.

#11648114March 13, 2025
STEERING, VEHICLE SPEED CONTROL
The contact owns a 2016 Nissan Juke. The contact stated while driving 30-35 MPH, the steering wheel jerked to the left unintendedly, and the vehicle accelerated unintendedly. There was no warning light illuminated. The contact stated that upon depressing the brake pedal, the vehicle responded as needed. The contact was able to pull over to the side of the road. The contact's son met the contact on the side of the road and assisted the contact in driving the vehicle to the residence. The vehicle was towed to an independent mechanic, where it was test-driven, and the failure recurred. An unknown warning light was illuminated. The mechanic informed the contact that the vehicle could not be diagnosed because the failure was intermittent. The vehicle was not diagnosed or repaired. The dealer was notified of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626853November 22, 2024
STEERING, SUSPENSION
I’ve had 3 sets of oem control arms fail repeatedly all have been replaced by dealer anytime you go over w bump it bends the control arms
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613857September 10, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
For 8 years Since 20161st The struts, censor, Control panel, Window, 3 transmissions, Electronic multi-way control valve, EGR system, Radiator. All of these troubles since 2016 every year a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588221May 11, 2024
SERVICE BRAKES, WHEELS, STEERING
The brakes in my car failed to work, leaving me swirling around on the highway. Yes it is available for inspection. I was a car accident that left me with a concussion and minor injuries. No the car is now totaled. The vehicle did receive an appraisal inspection. No they were absolutely no warnings or anything that made me feel I shouldn’t have been driving my car. I kept up on the maintenance well with the help of my warranty company. I did notice in the last few weeks of driving my car though that my check engine light was on.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11516793April 12, 2023
POWER TRAIN, STEERING, SUSPENSION
I'm the only owner of this vehicle. In Dec 2021 (@ 61000 miles) I had problems with steering my vehicle. I went to break and could not break on the expressway. I was on a 55 miles expressway during rush hour traffic. I came to a stop on the side of the road and when I try to engage the accelerator to get off to the exit the car will not move. It kept stalling and making grounding sounds. The steering wheel was hard to turn as well. Had the Nissan dealership tell me the transmission had to be replaced after 10 days of having my car at the dealership. The transmission was replaced. April 2023 (@ 87000 miles), I am back at the dealership with transmission again. This is the same transmission they put there in Dec 2021. I was going less than 10 mile on a normal roadway. The car will not accelerator or move over 10 mph. It sounded like it I was changing gear in a manual car. The abs light would blink off and on for a split second as the car jerk and trying to accelerate. I have also spend on replacing the suspending and steering, control arms and a whole bunch of other things.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507858February 17, 2023
ENGINE AND ENGINE COOLING
The contact owned a 2016 Nissan Juke. The contact stated that his wife had previously driven the vehicle and parked it. Approximately five minutes later, a coworker informed her that the vehicle had caught fire. There were no previous warning indicator lights illuminated. The fire department was able to extinguish the fire. A police report was filed. There were no reported injuries or air bag deployment. An unknown Tesla parked and unoccupied next to the Nissan sustained fire damage. The vehicle was towed to an independent tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified about the failure but no additional assistance was provided. The insurance company deemed the vehicle a total loss. The failure mileage was approximately 100, 000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11428853August 12, 2021
POWER TRAIN
CPO Juke with 42k miles on it; transmission failure seemingly out of nowhere. RPMs would indicate acceleration but no additional speed could be gained over 40mph. Car would drive fine for about 15 minutes before the transmission would begin to fail again. Took it to dealership, it was diagnosed with transmission failure and transmission was replaced under warranty. Took 2 weeks for the repair request to be granted; a total of 16 days from initial diagnosis to pickup after repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424983July 15, 2021
ENGINE
The contact owns a 2016 Nissan Juke. The contact stated while driving at various speeds, the contact noticed that the vehicle was not driving correctly. The contact stated that the service engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the oxygen sensor needing to be replaced. The vehicle was repaired however, the failure occurred with the other oxygen sensor. The manufacturer had not been informed of the failure. The failure mileage was approximately 48,148.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388476January 16, 2021
ENGINE, UNKNOWN OR OTHER
THE CAR KEEPS SHAKING. MY MECHANIC DID SAY THAT NISSAN JUKES HAVE A FAULTY TRANSMISSION. THEY DID THINGS TO MY CAR TO TRY TO FIX IT BUT I STILL FIND IT SHAKING UNCONTROLLABLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321915April 22, 2020
UNKNOWN OR OTHER
MY SUNROOF EXPLODED FOR NO REASON. MY CAR WAS PARKED IN FRONT OF MY HOUSE. THANK GOODNESS I WAS NOT DRIVING ON THE HIGHWAY I TAKE TO GO TO WORK EVERYDAY. WEATHER TEMPS WERE IDEAL NOT TOO HOT NOR COLD. UNKNOWN ON HOW THIS OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287957December 9, 2019
AIR BAGS
WAS DRIVING HOME AROUND 6AM AFTER A RAINY NIGHT WHEN I TOOK A TURN AND THE FRONT TIRES LOST TRACTION RESULTING IN THE FRONT RIGHT PASSENGER SIDE STRIKING A CURB. THE CAR WAS ONLY GOING ABOUT 15 MPH WHEN THIS OCCURRED AND THERE IS MINIMAL DAMAGE HOWEVER THE ENTIRE PASSENGER SIDE AIRBAGS DEPLOYED CAUSING MINOR WHIPLASH AND BRUISING TO THE PASSENGER ALTHOUGH IT FEELS AS IF IT COULD HAVE BEEN MUCH WORSE. I'M MAINLY CONCERNED WITH THE AIRBAG BECAUSE I FEEL THAT IF IT DIDN'T GO OFF, THERE WOULD HAVE BEEN NO INJURY UNDER THESE CIRCUMSTANCES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11240423July 29, 2019
POWER TRAIN
FAULTY TRANSMISSION, MY CAR HAS LESS THAN 60K MILES AND THE TRANSMISSION STARTED FAILING. IT WAS UP TO DATE ON TRANSMISSION FLUID AND FILTERS WERE GOOD. MY MECHANIC COULDN'T THING A REASON WHY THE TRANSMISSION WAS FAILING, I WAS SUGGESTED TO PUT A BRAND NEW TRANSMISSION ON MY CAR WHICH HAS ONLY 55K MILES, THIS STARTED TO HAPPEN WHILE I WAS ON THE HIGHWAY, MY TRANSMISSION STARTED SLIPPING OUT OF NO WHERE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234283July 23, 2019
SUSPENSION, WHEELS, UNKNOWN OR OTHER
THIS CAR IS LITERALLY FAILING EVERY YEAR FOR THE PAST 2 YEARS 9 MONTHS. THE AXEL'S HAD TO BE REPLACED AND THE AIR CONDITIONING HAD TO BE FIXED JUST IN DAYS OF THE LAST REPAIR AN ENGINE LIGHT CAME ON AND THAT REPAIR WAS AN OXYGEN SENSOR (EMISSIONS) THIS WAS A BRAND NEW VEHICLE WITH STRUTS PROBLEM LESS THAN 90 DAYS. THE WHEELS HAD NOISE THEN NOW WHEEL AXEL'S PROBLEMS SAME AS THE STRUTS FRONT LEFT AND RIGHT. THIS JUKE IS A LEMON AND I ASKED THE MANUFACTURER FROM THE FIRST REPAIR THAT IT WAS SOMETHING WRONG WITH THIS JUKE 2016. MANY CASE NUMBERS HAVE BEEN PLACED ON THIS VEHICLE FOR MAJOR REPAIRS. UNFORTUNATELY THE MANUFACTURER WANTS NOTHING TO DO WITH IT OWN VEHICLE. SHAME ON YOU NISSAN NOT WORRIED IF YOUR CARS ARE NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233487July 19, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHAT HAS HAPPENED IS IN MY LETTER THAT WAS NOT SENT TO NISSAN YET BUT EVERY OCCURRENCE IS LISTED AND FILED WITH NISSAN CONSUMER AFFAIRS YOU WILL SEE THE CASE NUMBERS. THIS IS ALSO MY REPORT TO YOU. IF MORE INFORMATION IS NEEDED I WILL SUPPLY IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172507January 28, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 NISSAN JUKE. WHILE DRIVING, THE RPMS INCREASED; HOWEVER, THE VEHICLE WOULD NOT ACCELERATE OVER 40 MPH. THE VEHICLE WAS TAKEN TO NISSAN OF STATEN ISLAND (1976 HYLAN BLVD, STATEN ISLAND, NY 10306, (718) 447-3800) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT WAS NOT ABLE TO ASSIST. THE FAILURE MILEAGE WAS 10,288.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160899December 12, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2016 NISSAN JUKE. AFTER STARTING THE VEHICLE, THE TRANSMISSION FAILED TO OPERATE THE VEHICLE. THE VEHICLE WAS TOWED TO PELTIER NISSAN (3201 S SW LOOP 323, TYLER, TX 75701, (903) 561-7300) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED TO PAY FOR HALF OF THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150146November 8, 2018
STRUCTURE:BODY
OPENED DOOR ON DRIVER SIDE, HEAR LOUD POP, WELDS ON STOOD FRAME AT LEADING EDGE BROKE FREE CAUSING DOOR TO PULL APART. BROUGHT TO DEALERSHIP, PER BODY SHOP IMPROPER WELDING AT FACTORY ALLOWED RUST TO FORM CAUSING WELDING TO FAIL. UNCLEAR AT THIS TIME IF DOOR IS STRUCTURALLY UNSAFE IN THE EVENT OF AN ACCIDENT UNTIL DOOR SKIN IS REMOVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144139October 30, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
2016 NISSAN JUKE SL AWD AUG 2017, I TRADED-IN A 2011 NISSAN JUKE SL FOR A NEW 2016 JUKE SL 1. TRANSMISSION CATCHES: 2016 JUKE HAS A TRANSMISSION ISSUE WHICH PREVENTS THE CAR FROM ACCELERATING EVEN WHEN DRIVING ON THE HIGHWAY, WHICH RESULTS IN DRIVER/PASSENGERS IN CAR THAT WON'T MOVE. YOU HAVE TO COME TO A COMPLETE STOP TO GET THE TRANSMISSION TO 'CATCH'. NISSAN WAS NOTIFIED FOUR DAYS AFTER THE CAR WAS PURCHASED. NISSAN ACKNOWLEDGED BEING ABLE TO DUPLICATE ISSUE OVER VOICEMAIL BUT THEN CLAIMED THEY COULDN'T AFTER REQUESTING THE CAR BE BOUGHT BACK. 2. EXHAUST INSIDE CAR: EXHAUST FUMES PERMEATE INSIDE THE CAR WHENEVER THE AC/HEAT/DEFROST ARE ON MAKING IT IMPOSSIBLE TO BE IN THE CAR WITHOUT THE WINDOWS DOWN NO MATTER HOW HOT OR COLD IT IS OUTSIDE. THE SMELL IS SO OVERWHELMING THAT IS CAUSES NAUSEA, SLEEPINESS AND HEADACHE. NISSAN'S RESPONSE, "YOU WILL SMELL SOME ANTIFREEZE/EXHAUST WHEN YOU'RE IN THE CAR". 3. ELECTRICAL ISSUE: THE NAVIGATION/STEREO/CONSOLE RANDOMLY SHUTS OFF - WHILE DRIVING - WHICH HAS ALSO CAUSED THE VOLUME KNOB TO BE INOPERABLE. I EMAILED ANDREW TAVI, TODD WOODS AND MARK SWENSON REQUESTING THEY INTERVENE TO BUY THE CAR BACK, BUT THEY HAVE TURNED THE MATTER BACK OVER TO NISSAN CUSTOMER CARE WHO I REPORTED THE ISSUE TO LAST FALL (2017); THIS IS THE SAME NISSAN CUSTOMER CARE WHO DIDN'T ASK TO LISTEN TO THE VOICEMAIL FROM THE DEALERSHIP ACKNOWLEDGING BEING ABLE TO DUPLICATE THE ISSUE WITH THE TRANSMISSION OR THE MULTIPLE VIDEO'S I MADE SHOWING THE ISSUE WITH THE TRANSMISSION. IF YOU GOOGLE, "JUKE REVVING NO ACCELERATION" YOU WILL FIND MULTIPLE POSTS AND VIDEOS FROM PEOPLE IN THE US AND EUROPE WHO ARE HAVING THE SAME ISSUE WITH THEIR NISSAN'S AND ASIDE FROM THE TRANSMISSION ISSUE ITSELF THE SECONDARY COMMON FACTOR IS THAT THEY ALL, LIKE MY JUKE, REPORT THAT THEIR CAR DOES NOT 'THROW A CODE". *PLEASE* INVESTIGATE FOR SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142776October 26, 2018
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ENGINE
THE JUKE HAS HAD INTERMITTENT STALLING AND NO START ISSUES. THE CAR HAS STALLED WHILE IN MOTION AS WELL AS PARKED AT IDLE. ONCE IT STALLS, IT WILL NOT IMMEDIATELY START AGAIN. THE DEALER HAS BEEN UNABLE TO DETERMINE THE CAUSE, DESPITE HAVING TO PAY FOR TOWING SEVERAL TIMES. THE LOCAL ABC AFFILIATE HAS DONE AT LEAST TWO REPORTS OF OTHER NISSAN OWNER EXPERIENCING THE SAME PROBLEM ELUDING TO A HEAT RELATED ISSUE. IF THAT IS TRUE, THE TEMPERATURE IS COOLING OFF HERE IN THE DESERT I'M AFRAID I WILL NOT SEE THIS PROBLEM UNTIL SPRING AND THE WARRANTY EXPIRES. NISSAN HAS REFUSED TO REPURCHASE THE CAR TO THIS POINT. WITHOUT MY AGREEMENT, THEY HAVE OPENED AN ARBITRATION CASE OFFERING ME $1500 "FOR MY INCONVENIENCE". THE CAR HAS LOST MORE IN TRADE-IN VALUE THAN WHAT THEY'VE OFFERED..GOING THROUGH MINIMAL CARFAX REPORTS ON JUKES, I'VE FOUND A HIGH PERCENTAGE OF JUKES WITH SIMILAR PROBLEMS. .*BF. *TR *DT *JB *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130359September 20, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 NISSAN JUKE. THE CONTACT STATED THAT THE BRAKES MADE AN ABNORMAL SCREECHING AND GRINDING NOISE. ADDITIONALLY, WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO CARMAX (18800 OAK PARK AVE, TINLEY PARK, IL 60477, (708) 263-6475), BUT NO FAILURE WAS FOUND. THE DEALER STATED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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