Nissan Juke Complaints
478 consumer complaints on file.
- #11234283July 23, 2019SUSPENSION, WHEELS, UNKNOWN OR OTHER
THIS CAR IS LITERALLY FAILING EVERY YEAR FOR THE PAST 2 YEARS 9 MONTHS. THE AXEL'S HAD TO BE REPLACED AND THE AIR CONDITIONING HAD TO BE FIXED JUST IN DAYS OF THE LAST REPAIR AN ENGINE LIGHT CAME ON AND THAT REPAIR WAS AN OXYGEN SENSOR (EMISSIONS) THIS WAS A BRAND NEW VEHICLE WITH STRUTS PROBLEM LESS THAN 90 DAYS. THE WHEELS HAD NOISE THEN NOW WHEEL AXEL'S PROBLEMS SAME AS THE STRUTS FRONT LEFT AND RIGHT. THIS JUKE IS A LEMON AND I ASKED THE MANUFACTURER FROM THE FIRST REPAIR THAT IT WAS SOMETHING WRONG WITH THIS JUKE 2016. MANY CASE NUMBERS HAVE BEEN PLACED ON THIS VEHICLE FOR MAJOR REPAIRS. UNFORTUNATELY THE MANUFACTURER WANTS NOTHING TO DO WITH IT OWN VEHICLE. SHAME ON YOU NISSAN NOT WORRIED IF YOUR CARS ARE NOT SAFE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11233487July 19, 2019ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHAT HAS HAPPENED IS IN MY LETTER THAT WAS NOT SENT TO NISSAN YET BUT EVERY OCCURRENCE IS LISTED AND FILED WITH NISSAN CONSUMER AFFAIRS YOU WILL SEE THE CASE NUMBERS. THIS IS ALSO MY REPORT TO YOU. IF MORE INFORMATION IS NEEDED I WILL SUPPLY IT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11233028July 18, 2019ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER AN UNKNOWN NHTSA CAMPAIGN NUMBER AT RAIRDON'S NISSAN OF AUBURN (713 35TH ST NE, AUBURN, WA 98002, (253) 833-4700); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE CHECK ENGINE INDICATOR ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11232875July 17, 2019POWER TRAIN
MY WIFE WAS DRIVING ON A CROWDED INTERSTATE AT APPROXIMATELY 70 MPH. VEHICLE SUDDENLY DECELERATED TO ABOUT 40 MPH. NO POWER WHEN DEPRESSING THE ACCELERATOR. PULLED OVER TO SIDE OF HIGHWAY. STOPPED AND RESTARTED. VEHICLE ACCELERATED BACK TO 70 MPH THEN AGAIN DECELERATED BACK TO 40 MPH. LIMPED TO THE NEXT REST AREA. VEHICLE WAS EVENTUALLY TOWED TO OUR LOCAL NISSAN DEALER. PROBLEM WAS LATER DIAGNOSED AS A FAILED CVT TRANSMISSION AND THE VEHICLE WAS DEEMED UNSAFE TO DRIVE! THE TRANSMISSION WAS SUBSEQUENTLY REPLACED AT A COST OF $4825! I HAD TO ASSUME THE DEALER DIAGNOSED THE PROBLEM CORRECTLY. THE VEHICLE HAD APPROXIMATELY 124500 MILES. NISSAN CVT TRANSMISSIONS ARE NOTORIOUS FOR FAILURE WITH SOME MODELS POWERTRAIN WARRANTY EXTENDED UP TO 120000 MILES. MINE WAS NOT ONE OF THEM!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11232906July 17, 2019ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. I PULLED OFF THE ROAD AND PARKED THE VEHICLE. BEFORE TURNING OFF THE VEHICLE, I HEARD AN ABNORMAL NOISE. MY VEHICLE HAD STARTED TO STRUGGLE WITH LOSING SPEED/POWER WHILE ON THE HIGHWAY DRIVING 55 MPH.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11230617July 10, 2019SERVICE BRAKES, STEERING
WHEN APPROACHING AN INTERSECTION TO TURN LEFT, ALTHOUGH I HAD MY FOOT ON THE BRAKE, THE CAR WASN'T SLOWING, SPEED WAS THE SAME. WHEN I BEGAN TO TURN THE WHEEL, THE STEERING WHEEL KEPT JERKING RIGHT. IT FELT LIKE SOMETHING HAD LOCKED UP. THE BRAKES CONTINUED TO BE INEFFECTIVE AND BECAUSE THE STEERING KEPT JERKING TO THE RIGHT ON A LEFT TURN, IT RAMMED INTO THE CURB AND CAUSED INJURY TO MYSELF.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11230687July 10, 2019AIR BAGS, STRUCTURE:BODY
I HAVE HAD TWO FRONT END COLLISIONS WITH THIS VEHICLE AND NEITHER TIME DID THE AIR BAG DEPLOY. HOW CAN I TRUST MY AIR BAG? I FAILED TO YIELD TO AN ON COMING VEHICLE AND THE TWO VEHICLES MADE CONTACT AT A SPEED OF ABOUT FIVE MILES AN HOUR. THE TROOPER THAT INVESTED THE ACCIDENT, LISTED THAT THE SPEED AS 35 MPH. SO, I'M NOT SURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11228275June 28, 2019ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING AND SHUT OFF. THE VEHICLE WAS ABLE TO RESTART AFTER THE ENGINE COOLED DOWN. THE VEHICLE WAS TAKEN TO LIA NISSAN OF SARATOGA (2906 U.S. 9, MALTA, NY 12020, (518) 633-11330), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE VIN WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11222255June 24, 2019ENGINE
LOW SIDE AIR CONDITIONER LINE BETWEEN CONDENSER AND COMPRESSOR RUBS AGAINST THE PLASTIC RADIATOR HOLDER CAUSING CUT-THROUGH AND EVACUATION OF FREON WHILE TRAVELLING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11221880June 22, 2019ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING AT 80 MPH ON THE HIGHWAY, I WAS UNABLE TO MAINTAIN SPEED. I SUDDENLY LOST ABILITIES TO CONTROL MY SPEED. I PROCEEDED TO PULL OVER AND SHUT THE CAR OFF. RESTARTED MINUTES LATER WITH NO WARNING LIGHTS PRESENT. THIS HAPPENED SEVERAL TIMES GETTING THE CAR TO A REST STOP. I BELIEVE IT'S THE TORQUE CONVERTER IN THE TRANSMISSION THAT MAYBE THE ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11221739June 21, 2019ENGINE
I HAVE A TIMING BELT NOISE THAT MY MECHANIC SAYS IS FROM A MANUFACTURING ISSUE. NISSAN REFUSES TO COMP A DIAGNOSTIC AT THE DEALERSHIP. I SHOULD NOT HAVE TO PAY FOR A DIAGNOSTIC OR THE REPAIR IF IT IS MANUFACTURING, WHICH MY RESEARCH TELLS ME IT PROBABLY IS. NISSAN CUSTOMER SERVICE HUNG UP ON ME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11220703June 17, 2019ENGINE
TL* THE CONTACT OWNS A 2012 NISSAN JUKE. WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT PULLED OFF THE ROAD AND PARKED THE VEHICLE. BEFORE TURNING OFF THE VEHICLE, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO WALSER NISSAN WAYZATA (LOCATED AT 15906 WAYZATA BLVD, WAYZATA, MN 55391, (612) 426-6995) WHERE IT WAS DIAGNOSED THAT THE ENGINE, TURBO, MULTIPLE FLUIDS, TIMING CHAIN, AND BALANCE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11219568June 12, 2019ENGINE
TL* THE CONTACT OWNS A 2017 NISSAN JUKE. WHILE DRIVING 45-50 MPH, THE VEHICLE DECELERATED AND LOST POWER IN THE MIDDLE OF THE ROAD WITHOUT WARNING. THE ENGINE WOULD NOT RESTART AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DID NOT ASSIST. THE VEHICLE WAS DRIVEN TO CROWNEY NISSAN (1451 FARMINGTON AVE, BRISTOL, CT 06010, (860) 540-0555) WHERE IT WAS DETERMINED THAT THE VIN WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 94,000. THE VIN WAS INVALID.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11218141June 5, 2019ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY NISSAN JUKE 2013 IS HAVING ELECTRICAL PROBLEMS. I BROUGHT IT TO GERALD NISSAN IN NAPERVILLE, IL AND THEY TOLD ME THE IPDM NEEDED TO BE REPLACED FOR $1,100.00 AND THEY STILL WEREN'T SURE IT WOULD FIX THE PROBLEM. THE VEHICLE WON'T START SOMETIMES, IT STAYS WHILE DRIVING (VERY SCARY). IT OVER HEATED ONCE BECAUSE A SIGNAL WASN'T SENT TO THE FAN. I'VE NOTICED THIS IS I BIG COMPLAINT ISSUE WITH NISSAN. IS THERE A RECALL ON SUCH A PROBLEM. I CAN'T EVEN DRIVE THE CAR THE WAY IT IS BECAUSE I NEVER KNOW WHAT'S​ GOING TO HAPPEN NEXT. JOE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11217704June 4, 2019ENGINE
THE VEHICLE STARTED LOOSING POWER AND STALLING VERY OFTEN DURING NORMAL DRIVING IN THE CITY. TOOK IT TO THE NISSAN DEALERSHIP AND THEY SAID THE TURBO WENT OUT AND DEBRIS WAS SUCKED INTO THE ENGINE CAUSING DAMAGE. NOW THEY SAY WE NEED AN ENGINE, $6000 FOR A USED ONE OR $14,000 FOR A NEW ONE, ON A VEHICLE WE STILL OWN $7400. THAT'S INSANE AND IT'S THE SECOND TIME SOMETHING LIKE THIS HAPPENS TO US WITH A NISSAN ENGINE, A VERY SIMILAR THING HAPPENED WITH OUR 2005 PATHFINDER, HAD TO PUT A USED ENGINE ON THAT ONE TOO. WE ARE NEVER BUYING A NISSAN AGAIN PLUS THEY TAKE FOREVER TO TAKE RESPONSIBILITY FOR MANUFACTURER DEFECTS AND MAKE RECALLS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11217809June 4, 2019ENGINE
TL* THE CONTACT OWNS A 2012 NISSAN JUKE. WHILE DRIVING 50 MPH, A LOUD POPPING OR TICKING NOISE OCCURRED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE SOUND APPEARED TO COME FROM THE ENGINE COMPARTMENT. WHEN THE VEHICLE WAS STOPPED, THE POPPING OR TICKING NOISE BECAME LOUDER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BAKE NISSAN (LOCATED AT 19630 NORTHWEST FWY, HOUSTON, TX 77065, (832) 604-3495) TO BE DIAGNOSED, BUT THE ORIGIN OF THE NOISE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS REFERRED TO NHTSA. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11210404May 28, 2019POWER TRAIN
WAS DRIVING HOME AND MY SPEEDOMETER BEGAN TO ACT WEIRD AND RAISE AND LOWER AT A 45 MPH SPEED. THEN IT MADE A WEIRD SOUND. ON A TAKE OFF IT TAKES SOME TIME TO ACCELERATE OR SWITCH GEARS. THERE SEEMED LIKE THERE WAS NO POWER WHICH WAS WEIRD AS THIS CAR IS A TURBO. AFTER THIS HAPPENED THE SERVICE ENGINE SOON LIGHT CAME ON AND THE TRACTION ICON HAS COME ON AND OFF REPEATEDLY. TOOK MY CAR TO A LOCAL OREILLYS AND A CODE CAME UP WHEN THEY HOOKED THE MACHINE TO IT. IT CAME UP WITH A P2263 CODE. THEY SAIDIT WAS THE TC SYSTEM-B1 (TURBOCHARGER BOOST SYSTEM PERFORMANCE) SAYING THAT DESPITE THE BOOSTING AREA, THE BOOST DOES NOT INCREASE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11209317May 22, 2019POWER TRAIN
TL-THE CONTACT OWNS A 2013 NISSAN JUKE. TRANSMISSION HESITATED AFTER GEAR SHIFT SELECTOR PLACED IN REVERSE, LOUD NOISE HEARD BEFORE TRANSMISSION RESPONDED TAKEN TO INDEPENDENT MECHANIC BUT NOT DIAGNOSED. INSTEAD REFERRED TO TRANSMISSION SPECIALIST MANUFACTURER CONTACTED. CASE NUMBER: 35813594 (CVT LIGHT APPEARED WHILE DRIVING) WHILE ATTEMPTING TO REVERSE OUT OF THE DRIVEWAY, THE GEAR SHIFTER WAS PLACED IN REVERSE HOWEVER, THERE WAS A HESITATION IN THE RESPONSE OF THE VEHICLE WITH AN ABNORMAL SOUND. ADDITIONALLY, ON SEVERAL OCCASIONS WHILE DRIVING AT UP TO 65 MPH WITHOUT WARNING, THE VEHICLE DOWNSHIFTED TO A LOWER GEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT WAS REFERRED TO A TRANSMISSION SPECIALIST TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. COGGINS NISSAN ON ATLANTIC IN JACKSONVILLE LOCATED AT 10600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 302-8231, WAS CALLED AND NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE CONTACT WAS PROVIDED CASE NUMBER: 35813594. THE APPROXIMATE FAILURE MILEAGE WAS 85,000 AND REPAIRED. "PIIR = Y". AH *BF *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11208564May 20, 2019ELECTRICAL SYSTEM
THE BREAK SENSOR IS FAULTY ON JUKES. YOUR VEHICLE WILL BE IN PARK BUT THE CAR IS NOT REGISTERING THIS, THUS YOU CAN NOT TURN THE CAR ON WITHOUT "JIGGLING" THE WIRES THAT LEAD TO THE BREAK SENSOR. HAVE HAD THE SENSOR REPLACED BEFORE AND THIS STILL CONTINUES TO HAPPEN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11206304May 8, 2019ENGINE
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING 40 MPH, THE ENGINE SEIZED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO SANSONE NISSAN (90-100 US-1, AVENEL, NJ 07001, (888) 437-1763) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 94,131.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0