Nissan Armada Complaints

1,854 consumer complaints on file.

#11532815July 17, 2023
BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING
The contact owns a 2018 Nissan Armada. The contact stated that the BCI (Backup Collision Intervention) malfunction message was displayed on the instrument panel, causing the vehicle stop abruptly. The contact had taken the vehicle to a dealer and the stop lamp switch was replaced; however, the failure persisted. The vehicle was taken back to the dealer and the stop lamp switch was replaced a second time. The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was 45,768.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531836July 12, 2023
ELECTRICAL SYSTEM
Tired of this !! Battery keeps dying and leaving me stranded. Dealer says battery test fine . Will be fine for a couple days then for no reason hope in car and wont start. Jump start it and it goes. Many others complaining on sites nissan armada has a fuel efficiency alternator resistance . it will on charge battery 85% . Tired of being stranded at random places. have replaced battery several times and this keep happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530872July 7, 2023
EXTERIOR LIGHTING
The dashboard instrument panel lighting has begun to go dark. It started with a section of the odometer going dark and has since spread to a lot of the instrument panel. After researching it further it is a known issue among other Armada owners. It poses a safety risk as you can no longer glance at the panel to get information, but instead must look for a longer period of time to see the gauges. Below is a link to others who have experienced the same issue. I wrote Nissan about the issue and have not received a response. Thanks for your time and attention. Sincerely, [XXX] https://www.clubarmada.com/threads/speedometer-lights-from-0-20mph-out.86969/page-2 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529562June 29, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My car shuts off and will not restart. The battery drains if I go for a short drive. I have taken and had it inspected by the dealership I bought it from and the Nissan dealership itself. I was told that it is showing no codes therefore they cannot address the issue. They drained and recharged my battery at the Nissan dealership, and it continues to happen. I have looked online and found many people with the same vehicle have the same issues. As for safety of the car I am not sure it poses a threat to anyone, but me walking home in this heat because my $35,000.00 is not good. My mother who has many respiratory issues cannot be in this heat and when the car did not start she was forced to sit and wait for my husband to leave work for an hour to jump us. Many say to disconnect a wire but I was warned if I do anything, my warranty will be void. The Nissan dealership said because there is not a code for that, they cannot do anything. This happened yesterday and this is the 6th time since I got it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529148June 27, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Battery has been changed several times. First time we were told there was a recall on due to the brake light draining the battery. This was supposedly fixed and we were charged for a new battery. Within a year of new battery we experienced the same thing car not starting due to dead battery, we took it back to dealership and was told the battery they sold us was defective and we needed it to be replaced, battery got replaced (no charge since it was still under warranty). A year after that I’m back here in the dealership due to the same problem vehicle not starting due to a dead battery, now they are saying battery is not defective but they need to investigate further and in order to do that they charging me $160 dollars. Something is clearly defective that continues to drain the battery for no reason. It’s ridiculous having to change batteries every year and having the car not starting and having to jump start it every time you need to be somewhere. I have not have good experiences with nissan I will not purchases another vehicle ever again from them, so people should be aware of all the problems and their failure to address them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528441June 23, 2023
ELECTRICAL SYSTEM
I have had this vehicle for a little over 2 years and within the past 18 months, I have had to replace my battery 4 times. I took my vehicle to a Nissan dealer and was told that it was my bluetooth, my radio, and other non-related things that is draining the battery. I finally took it to a mom and pop mechanic and was told that it was my Anti-theft system that was draining the battery, and if I wanted him to replace it, there was a chance the car would never start again. There is clearly a problem with the Armada's electrical system, and Nissan should definitely address it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526209June 9, 2023
ELECTRICAL SYSTEM
Our Armada started having trouble starting a few months ago. A new battery from Nissan was installed 7 months ago. We have been stranded twice do the car failing to start. Portable jump starters of any size have not been able to assist the car in starting. Only jumper cables to another vehicle have allowed us to get the car to start. Some starts are fine, some sluggish but start and some fail to start. It appears to be totally random. My most recent incident went like this. Car had a good strong start. We drove it for 30 minutes and parked. We were out of the car for 10 minutes and car would not start upon our return. We had to wait for someone to come give us a jump start. We have taken the car to two different Nissan service centers. The first told us there was evidence of a problem but nothing they could identify and to just keep driving it. Problems persisted. We then took it to a second Nissan service center. They told us nothing was wrong but possibly a loose battery connection. While at the service center, another Armada was there for the same symptoms. Are problems continue to persist. We spoke with some friends that own a 2019 Armada across the country and it has the same problem. They reported their Nissan dealer was very ellusive as to what is going on. I feel like Nissan knows there is a problem but doesn't want to do anything about it because of the cost to their business. If these failures occur during extreme cold or hot weather, or in isolated places, it could cause bodily harm or even death. I had a problem with Mazda similar to this previously where they knew there was a problem but refused to do anything about it. My friend was a service manager with Mazda at the time and showed me an internal memo on the subject but said I couldn't have a copy. He was afraid for his job. I'll ask our friends to enter a complaint also so you hear it from more than one person.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525559June 6, 2023
UNKNOWN OR OTHER
Vehicle no start - What component or system failed or malfunctioned and is it available for inspection upon request? brake switch not operating properly. old part not available, had to have replaced. - How was your safety or the safety of others put at risk? personal safety, not knowing if the vehicle was going to start and where you would be at the time it happens. - Has the problem been reproduced or confirmed by a dealer or independent service center? yes, vehicle was taken to Nissan dealership for issue and repair. - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523355May 22, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
THE ENTIRE DASHBOARD, INFOTAINMENT, AND CLIMATE CONTROLS GO BLANK, THIS HAPPENS ALL THE TIME. TODAY, EVERY WARNING LIGHT ON THE ENTIRE DASHBOARD LIT UP BUZZING, HAD TO PULL OVER TO TURN OFF CAR, OPEN DOOR AND RE START. THIS IS VERY DISTRACTING, AND DANGEROUS. THIS GIVES NO WARNING AT ALL, IT JUST HAPPENS. BEEN TO THE DEALER 6 TIMES NOW, ON OUR WAY FOR 7. TWO TIMES WE WERE AT THE DEALER WE WERE TOLD THERE IS NOTHING THEY CAN DO UNTIL MANUFACTURER PUTS OUT A SOFTWARE NEW UPDATE, THE CHANGED ENTIRE INFOTAINMENT SYSTEM, USB PORTS ETC, THE PROBLEM HAS SEEMED TO HAVE GOTTEN WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519711April 30, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
THERE MANY TIMES EATHER ONE BACKING UP THAT BREAKS COME ON OR IF I DRIVEING AND SOMETHING JUST SLIGHTLY IN MY LANE BRAKES COME ON THIS CAN CAUSE HUGE PROBEMS. 1) IT CAUSE CAR TO WRECK 2) IT WARES BREAKS DOWN FASTER AS IT APPLYING BRAKES WHEN NOT NEEEDED NOTE IN CURSE CONTROL GOING DOWN A HILL CAR IS UNABLE TO KEEP IT SPEED THE SAME NO PROGRAMING FOR THIS WAS DONE, TWO CRUSE CONTROL HAS BE ON FOR ANY OF SAFTY FEACHERS WORK 3 IF U COMEING UP ON CAR FAST BREAKS WILL NOT COME ON IN SHORT U WILL HIT CAR IN FRONT U THERE IS HUGE PROGRAMING PROBEM WITH THIS U WOULD THINK THAT THE PROGRAMEING WOULD NOT BE SO BADLY MADE I NOTACE THESE PROBEMS BUT THEY CANT FIND ANY CODES WICH WOULD CAUSE IT AND U HAVE RECREAT WHAT MADE IT HAPPEN FIRST TIME CAR WILL SLOW DOWN IF IN CRUSE CONTROL BUT I DONT GET WHY WONT STOP THE CAR IF CAR IN FRONT IS STOP AND U COMEING UP ON IT TO FAST THE PROGRAMING IS ALL OVER INTERNET THAT THERE HUGE PROBEM I ASK THAT THEY BE FORCE TO FIX THE BREAKS, ALSO THIS IS A 6000 IB CAR FRONT BRAKES ON MY DODGE CHARGER WAS TWICE AS BIG WHY TO STOP IT WHY ARE BREAKS IN FRONT AND ROTOR SO SMALL THIS MIGHT NOT BE SPOTS CAR BUT WAYS MORE THEN H1 HUMMER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519383April 28, 2023
AIR BAGS
Unknow
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516850April 13, 2023
AIR BAGS
The contact owns a 2012 Nissan Armada. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The contact's husband inspected the vehicle and related the failure to NHTSA Campaign Number: 23E012000 (Air Bags). The contact was concerned of an inadvertent deployment of the air bags. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515919April 7, 2023
AIR BAGS
Flashing airbag light appeared. Vehicle taken to dealership and diagnostic charge and service performed. No clear resolution during diagnostic but recommendation to replace passenger side impact airbag. If that doesn’t solve issue, more replacement options will ensue. Concern/issue: The first step in solving the problem is a $2500 price without guarantee. Expense could reach $11,000 if all possible steps are needed to solve the airbag alarm. (This is more than half the value of the vehicle) No accidents or warnings leading up to airbag light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515130April 3, 2023
AIR BAGS
The passenger airbag seat sensor is defective. It has disabled the passenger airbag, and will not reactivate even with a passenger in the seat. The cost to repair the sensor is $5670. Just the sensor. The airbag has never deployed. We requested that Nissan cover the repair or at least the part, as the airbag is obviously critical safety equipment, but they have refused.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514378March 29, 2023
ENGINE, ELECTRICAL SYSTEM
Multiple times while operating vehicle, vehicle quit running both while idling at a light and while driving down the road at speed. Collision narrowly avoided several times as I tried to steer the car with no power steering or power braking. Unknown if brake lights continued to work. All electrical systems quit, affecting steering, braking and engine power. Engine subsequently restarted, sometimes with difficulty. Dealer unable to diagnose or repair problem. Vehicle is available for inspection. Multiple codes displayed afterwards on code reader. Check engine light stays on. Check engine light reappears after erased by dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514307March 28, 2023
ELECTRICAL SYSTEM
Fall 2020, I began having intermittent, no start issues with my 2018 Nissan Armada. It was sporadic. When the start button is pressed, it would do nothing, turnover slowly, or not turnover at all but make clicking noises. It always eventually started, sometimes within minutes, other times up to a couple hours. December 2020 - I thought the battery might be bad, so I had it replaced at Walmart 12/7/20. March 2021 - the problem continued so I researched online and found that this is a common problem for 2018 Armada’s. Posts on ClubArmad.com stated the problem could be a bad brake switch. I purchased a new switch from Pat Peck Nissan Mobile and replaced it myself. Unfortunately, the issue continued intermittently. December 2021 – I took the vehicle to Matt Bowers Nissan Eastern Shore. Diagnostic testing was done that found a low voltage code. The battery was reconditioned for $145. They also performed an ECM software update that was covered under warranty. They felt like this should fix the issue. This did not correct the problem and it became more frequent. February 2022 – I took the vehicle back to Matt Bowers Nissan Eastern Shore. Their conclusion was now the battery was causing the issue. They stated it was discharged and recommended a replacement even though the battery was only 15 months old. They installed a new battery for $244.98. This did not correct the problem. May 2022 - I took the vehicle back to Matt Bowers Nissan Eastern Shore. Their conclusion this time was it was a bad stop lamp switch, the same part that I replaced December 2020. They replaced the switch which was covered under warranty. This did not correct the problem. January 2023 - I took the vehicle back to Matt Bowers Nissan Eastern Shore. They could not replicate the issue but stated they believe it is the starter and this time recommended replacing the starter for $1124.84 plus tax. This problem has been ongoing for two and a half years with no resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513167March 22, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
For the past couple of years my 2008 Nissan Armada has been giving me issues with the gas gauge not reading accurately, it has progressed over time. It started out happening around a quarter of a tank with anywhere from 25 to 60 miles to empty according to the reading on the screen display. There has been no warning of running out of gas, it just happens while driving, the vehicle starts to shut down & the steering wheel eventually locks up, I do not have very long to find a driveway or parking lot to coast into before the vehicle completely shuts down. Over time it has happened at different intervals indicating I still have gas according to the gauge & the screen display, one time it showed as much as 147 miles to empty. My husband & I researched what may need to be checked or replaced to remedy the issue, everything led to changing the fuel pump which we did in August 2022. Within a few days it started happening again, at that time we had a mechanic look at my vehicle, they figured out that the fuel pump was missing a cap on the end of it, they replaced it. After about 4-6 months or so it started happening again, at that time we brought it back to the same mechanic to assess. After keeping it for 4 days, they decided that "the fuel pump must be bad & needs to be changed, sometimes fuel pumps just go bad". After paying over $700.00 to replace the fuel pump again (March 2023), it lasted about 2 weeks & happened again! There was a recall back in 2010 I believe for the fuel sending unit on my vehicle, Nissan replaced it at no charge, however, I was not having any issues at that time, when I called Nissan a year or so ago, they told me that a recall can only be done once where they fix the issue at no charge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513063March 21, 2023
POWER TRAIN, ENGINE
The contact owns a 2007 Nissan Armada. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. An unknown message was displayed after the failure occurred. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511736March 14, 2023
ELECTRICAL SYSTEM, SEATS, EXTERIOR LIGHTING
There are several electrical problems with this vehicle that through research has proven to be a problem with several people with this vehicle. The speedometer lights only illuminate half of the numbers, which can cause an issue when its dark and you can't see your speed. The battery seems to be drained in about a year after installing new battery. The right rear tv in the headrest does not work properly as well as the cooled and heated seats on the driver side. This does not necessarily cause a safety problem, but it does seem to be assisting in draining the battery. This morning the car would not start, but when trying to turn the car off the vehicle remained on, no matter what was tried to turn off. It is a fear that the vehicle will cut off while driving and would put the driver and passengers in danger. This has been an ongoing issue and Nissan claims that this is a personal issue, due to it not being under warranty. When forums are created and several people are having the same issue, it is concerning and Nissan needs to take care of this situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511663March 13, 2023
UNKNOWN OR OTHER
BCI malfunction I went to start my car and had a bunch of warning lights in my dashboard along with my car not wanting to start. The alert my car gave me was BCI malfunction. I don’t see a recall but upon looking up the information about this it’s really dangerous when switching lanes your car can apply the brakes on you and I have had my car for a year and 2 months and already having a serious problem like this? I’m upset! Repair hasn’t been done yet but photos are showing what my dashboard looked like when it happened
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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