Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#10680748February 2, 2015
AIR BAGS
YELLOW LIGHT ON DASHBOARD SHOWS THAT THE PASSENGER AIR BAG IS DEACTIVATED EVEN THOUGH AN ADULT PASSENGER (APPROX 150 LBS) IS SEATED IN PASSENGER SEAT. THIS HAS BEEN OCCURRING INTERMITTENTLY SINCE CAR WAS NEW. TOOK CAR TO DEALER SEVERAL TIMES. I WAS TOLD THEY COULDN'T FIND ANYTHING WRONG. THEN RECEIVED RECALL NOTICE FOR THIS PROBLEM. TOOK CAR TO DEALER AND RECALL FIX WAS SUPPOSEDLY PERFORMED, BUT PROBLEM STILL PERSISTS. NHTSA NEEDS TO TAKE ACTION ON THIS WIDESPREAD PROBLEM BEFORE SOMEONE GETS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680487February 2, 2015
STRUCTURE:BODY
WHILE ACCELERATING AFTER MAKE A RIGHT HAND TURN, THE HOOD FLEW OPEN ON MY NISSAN ALTIMA. THE HOOD BENT BACK PAST THE HINGES TOWARDS THE WINDSHIELD. BECAUSE THE HOOD BENT BACK SO FAR, IT PULLED THE FRAME OF THE CAR UP ON BOTH SIDES. I WAS ABLE TO PULL OVER ONTO THE SHOULDER OF THE SAFELY. HOOD CLOSED AND SEEMS TO LATCH NOW. I DID NOT HAVE ANY WARNING POP UP INSIDE THE CAR THAT THE HOOD WAS OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678823January 26, 2015
TIRES, TIRES:SIDEWALL
I ALMOST HAD A HORRIBLE ACCIDENT ON 1-22-15. I WAS GOING ABOUT 50 MPH WHEN THE REAR PASSENGER TIRE COMPLETELY DISENGAGED FROM THE TIRE RIM. ALL THAT WAS LEFT ON THE RIM WAS A TWO INCH REMNANT OF THE TIRE. I WILL E-MAIL YOU A PICTURE OF THE TIRE AND I ASSURE YOU THAT YOU NEVER SAW ANYTHING LIKE THIS. THE TIRE ONLY HAD 12034 MILES ON IT. THE TIRE WAS A MICHELIN ENERGY GREEN X. TIRE SIZE P215/55R17 WHICH WAS MADE IN CANADA. DOT B33F00RX0813. IT IS A MIRACLE I DID NOT GET INTO A SERIOUS ACCIDENT. I WAS SO UNNERVED I WENT TO THE NEAREST TIRE SHOP AND PURCHASED FOUR NEW GOODYEAR TIRES THAT COST ME $642.00. I CALLED MICHELIN'S CUSTOMER SERVICE DEPT. AND THEY SAID SORRY BUT THEY WILL NOT GIVE ME A DIME-AS EXPECTED. CHECK OUT A SITE CONSUMER AFFAIRS THAT HAS NO FEWER THAT 257 COMPLAINTS ABOUT MICHELIN TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678997January 26, 2015
AIR BAGS
VARIOUS TIMES THE PASSENGER AIRBAG OFF INDICATOR WILL COME ON A STAY ON EVEN IF A PASSENGER IS STILLING IN THE SEAT. IT SOMETIMES SAYS ON UNTIL THE CAR IS TURNED OFF AND THEN RESTARTED OR CAN STAY ON FOR 30 MINUTES OR MORE AND THEN GO OFF. SOMETIMES THE RED DASH SEATBELT LIGHT WILL COME ON EVEN WHEN JUST THE DRIVER IN THE CAR AND THE DRIVER'S SEATBELT IS FASTENED. I HAVE BROUGHT THE CAR TO THE DEALER THREE TIMES RELATING TO THIS AND THEY DID NOT FIND ANYTHING WRONG, THE THIRD TIME THE MECHANIC SAID THAT IT HAPPENS WITH HIS ALTIMA ALSO AND HE THINKS IT IS JUST RUNNING A SELF-TEST. I DON'T AGREE AND IT WORRIES MY PASSENGERS WHEN IT COME ON IN THE MIDDLE OF A TRIP. IT WORRIES ME ALSO THAT BOTH INDICATORS SEEM TO BE RANDOM ON WHEN THEY ILLUMINATE. SEVERAL TIMES WHEN I DROP OFF A PASSENGER AND THE CAR REMAINS RUNNING AND GETS OUT OF THE CAR, THE RED SEATBELT INDICATOR COMES ON AS IF THE PASSENGER IS STILL IN THE PASSENGER SEAT WITHOUT THE SEATBELT FASTENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678478January 23, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE FRONT PASSENGER'S SIDE AND DEACTIVATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE OCS SOFTWARE NEEDED TO BE REPLACED AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS). THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678277January 22, 2015
POWER TRAIN, SERVICE BRAKES, ENGINE
JANUARY THE 8TH I WAS DRIVING FROM WORK TO HOME MY JOB IS ABOUT 30 MILES FROM MY HOME. I WAS DRIVING NO FASTER THAN 50-45 MILES AN HOUR DUE TO CONSTRUCTION IN THE AREAS ON MY WAY HOME. THERE ARE CAMERAS AT THE LIGHTS IN A CITY 7 MILES BEFORE MY CITY. IF YOU GO OVER THE LINE A BIT THEY TAKE PICTURES OF YOUR LICENSE PLATE AND SEND YOU A PICTURE AND TICKET IN THE MAIL WITH AN IMAGE OF YOU GOING OVER THE LINE INDICATING YOU'VE RUN A RED LIGHT. SO I PRESSED ON THE BREAKS TO SLOW DOWN AS THE LIGHT TURNED YELLOW TO ASSURE I DID NOT GO OVER THE LINE. AS I SLOWED DOWN MY CAR JERKED I HAD A 2011 ALTIMA THAT DID THE SAME THING SO I WAS THINKING ITS NOTHING ITS HOW THE TRANSMISSION RUNS. BUT WITHIN A 12-15 FEET DISTANCE I STOPPED AS I COMPLETELY CAME TO A STOP MY CAR JERKED FORWARD, THE BRAKES LOCKED UP, HAZARD LIGHTS ON THE DASH SHOWED UP, AND THE ENGINE SHUT OFF. I COULD NOT GET MY CAR TO DRIVE FORWARD IT WAS EMBARRASSING AS CARS HONKED FOR ME TO DRIVE. I RETURNED MY CAR TO NISSAN AND THEY UPDATED SOME RECALLS. THEN STATED THEIR SYSTEM IS NOT SHOWING IN ISSUES. THIS HAS OCCURRED MULTIPLE TIMES AND ONCE I WAS ON A HILL THE CAR WAS IN DRIVE AND IT STARTED ROLLING BACKWARDS. I HOPE THE RECALLS THEY HAVE FIXED RESOLVES THE ISSUE I AM SCARED THAT THE CAR WILL DIE AND CUT OFF WHILE I AM ON A BUSY HIGHWAY. I HOPE AND PRAY MY ISSUES ARE RESOLVED AND, I DO NOT GET CRUSHED IN A COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678326January 22, 2015
AIR BAGS
MAKING A LEFT TURN WHEN I WAS ALMOST FINISH MY TURN WHEN I WAS STRUCK BY A MOTORCYCLE. THE MOTORCYCLE STRUCK THE PASSENGER REAR DOOR OF MY VEHICLE SPINNING MY VEHICLE AROUND. CAVING IN THE DOOR THE AIRBAGS NEVER DEPLOY. MY PASSENGER LOST HIS EYE DO TO GLASS SHATTER IN HIS FACE AND EYE!!!! *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10676241January 17, 2015
ENGINE, AIR BAGS, STEERING
I PURCHASED A 2013 NISSAN ALTIMA S FROM CARMAX ON 10/5/14. THE CAR WAS SUPPOSE TO BE A BIRTHDAY PRESENT TO MYSELF SEEING AS THOUGH I HAD NOT PURCHASED A CAR IN 12 YEARS. I WAS VERY EXCITED, BUT SHORTLY AFTER PURCHASING THE ALTIMA, I STARTED TO HEAR SQUEALING COMING FROM THE BRAKES, AND ALSO ROARING AND RUMBLING WHICH STARTED IN THE FRONT OF THE CAR, AND PROCEEDED TO THE CENTER. I ALSO COMPLAINED ABOUT THE CAR LOCKING UP AND DRIVING SLUGGISH, AND THEN RELEASING ONCE THE RUMBLING BRIEFLY STOPPED. I AM ALSO HEARING AN ANNOYING WHINING SOUND COMING FROM THE RIGHT SIDE OF THE VEHICLE. WHEN I TOOK THE CAR BACK TO CARMAX, THEY TOLD ME THE ROARING WAS COMING FROM MY WINDSHIELD WASHER COMPARTMENT THAT WAS LOOSE, AND THAT MY BRAKES WERE FIXED. NEEDLESS TO SAY, I LEFT AND DROVE AROUND THE CORNER, AND THE SQUEALING BRAKES AND ROARING CAME BACK. I TOOK THE CAR TO A NISSAN DEALERSHIP IN MY AREA, AND AFTER TELLING THEM ABOUT THE ROARING AND THE WHINING, THE SERVICE MANAGER TOLD ME THAT HE'S QUITE FAMILIAR WITH THE SOUND, AND THERE IS NOTHING WRONG WITH THE VEHICLE. HE STATED THAT THE WHINING SOUND IS COMING FROM THE POWER STEERING AND THE ROARING IS COMING FROM THE WAY I AM DRIVING THE VEHICLE. HOW DARE HE! I ONLY HAD THE VEHICLE FOR A MONTH BEFORE I TOOK IT TO THE NISSAN DEALERSHIP. HE WOULD NOT EVEN TRY TO LOOK INTO THE LIST OF ISSUES I REQUESTED TO BE FIXED. THE NISSAN MANAGER TOLD ME TO GO BACK TO CARMAX OR I WOULD HAVE TO PAY FOR THE BRAKES TO BE FIXED, AND EVEN CHARGED ME TO ROTATE MY TIRES. I LEFT PAYING HIM FOR A SERVICE THAT I DID NOT ORIGINALLY COME IN FOR. I WENT BACK TO CARMAX AND THEY FINALLY FIXED MY BRAKES, BUT STILL COULD NOT FIND ANYTHING WRONG THAT WOULD CAUSE THE EXTREMELY ANNOYING ROARING AND WHINING NOISES. THIS HAS BEEN A NIGHTMARE, AND I AM THINKING ABOUT TAKING LEGAL ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672853January 15, 2015
POWER TRAIN
I WAS DRIVING ON HIGH WAY CAR SUDDENLY STARTED MAKING NOISE AND I WAS NOT ABLE TO ACCELERATE MORE THAN 20 MPH AND FINALLY IT STOPPED MIDDLE OF THE HIGH WAY.AFTER VISITING THE SERVICE CENTER THEY TOLD ME TRANSMISSION IS BROKEN,I SAW SAME POSTS IN OTHER BLOGS AS WELL.PLEASE TAKE A ACTION AS SOON AS POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671703January 12, 2015
POWER TRAIN
I WAS PARKED IN FRONT OF A STORE. I EXITED THE CAR TO PUT MY MOTHER'S WALKER IN THE TRUNK. I HAD REACHED THE REAR OF THE VEHICLE (ON DRIVER'S SIDE) WHEN THE CAR BEGAN TO MOVE. I RAN AFTER IT AND GRABBED THE DRIVER'S SIDE DOOR HANDLE TO TRY AND SLOW OR STOP THE VEHICLE BUT IT WAS IN GEAR AND I WAS THROWN TO THE GROUND INJURING MY KNEE. THE CAR PROCEEDED TO CRASH INTO TWO OTHER CARS BEFORE IT CAME TO A STOP. I WAS IN SHOCK AND TAKEN TO THE HOSPITAL IN AN AMBULANCE. I WAS NOT THINKING CLEARLY AND ASSUMED THAT I HAD ACCIDENTALLY LEFT THE CAR IN DRIVE. SEVERAL WEEKS LATER, WHEN I WAS ABLE TO DRIVE AGAIN I NOTED THAT WHEN I TOOK MY FOOT OFF THE BRAKE WITH THE CAR IN DRIVE, THE VEHICLE WOULD IMMEDIATELY START FORWARD, RENDERING IT IMPOSSIBLE TO GET OUT OF THE CAR WITHOUT BEING PAINFULLY AWARE THAT IT WAS ALREADY MOVING. THE SURGE FORWARD WOULD NOT HAVE OCCURRED SEVERAL SECONDS AFTER I GOT OUT. I RETURNED TO THE SCENE OF THE ACCIDENT TO TEST OUT THE HYPOTHESIS THAT I MAY HAVE LEFT THE CAR IN NEUTRAL. THE ROAD WAS PERFECTLY FLAT AND THE CAR DID NOT MOVE WHEN IN NEUTRAL. I REPOSITIONED THE CAR UP AND DOWN THE ROAD IN FIVE YARD INCREMENTS AND AT NO POINT DID THE CAR MOVE FORWARD FROM A STOP WHEN SHIFTING INTO NEUTRAL. I CALLED THE DEALER AND EXPLAINED THE PROBLEM. HE DID NOT ASK ME TO BRING THE VEHICLE IN. HE GAVE ME THE PHONE NUMBER OF THE NATIONAL NISSAN CONSUMER AFFAIRS DEPARTMENT. I CALLED AND WAS ASSIGNED A CASE NUMBER. I HAVE YET TO HEAR FROM THE INVESTIGATOR ASSIGNED TO THE CASE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10671273January 9, 2015
VEHICLE SPEED CONTROL, ENGINE
HAVE YOU HAD ANY RECALLS ON THESE PARTS ALTERNATOR THEY SAY MIND ID BAD AND A NOTHER LADY WAS THERE SHE HAD TO REPLACE HERS I CANNOT BELIEVE THESE WOULD HAVE TO BE REPLACE SO SOON.THERE MUST BE A FAULT SOME WHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670543January 6, 2015
AIR BAGS
SINCE THE DAY I BOUGHT THE VEHICLE THE PASSENGER AIR BAG WAS MALFUNCTIONING. THEY TRIED TO REPAIR IT MORE THAN 3 TIMES BUT WAS UNSUCCESSFUL. AND THE CASE IS BEING DRAGGED ON (THE MANUFACTURER IS TAKING ADVANTAGE SINCE EVEN THE MILEAGE IS ADDING UP ALL THIS TIME) WITHOUT A PROPER SOLUTION AND THEY(MANUFACTURER) SEEM TO DISREGARD THE FATAL NATURE OF A CRITICAL SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670121January 5, 2015
VEHICLE SPEED CONTROL, ENGINE
I HAVE THESE ISSUES EVERYDAY DRIVING THIS CAR. SHUTTERING AT LOW RPM WHEN ACCELERATING OR DECELERATING, NOTICEABLE DELAY IN GEARS SHIFTING WHEN SHUTTERING IS OCCURRING BETWEEN 1200 AND 1800 RPM. RPM'S INCREASE RAPIDLY(SHARP SPIKE) WHEN CAR IS GOING DOWN HILL BUT DOES NOT ALLOW THE CAR TO GAIN SPEED. THE RAMPING OF RPM'S IS LOUD AND RESEMBLES WHEN YOU HIT GAS TO ACCELERATE TO ENTER A HIGHWAY ONLY YOU ARE NOT GETTING THE ACCELERATION IN SPEED. ALSO COMING UP HILL THE CAR GIVES OFF A BURNING SMELL. I HAVE NOT LOCATED THE SOURCE OF THE BURNING SMELL AND IT GOES AWAY AFTER GOING BACK TO FLATTER TERRAIN FOR AWHILE. THE SMELL LINGERS ENOUGH TO CAUSE CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668768December 29, 2014
AIR BAGS, ELECTRICAL SYSTEM
AS MANY OTHERS HAVE PREVIOUSLY REPORTED, THIS 2013 ALTIMA WILL NOT DETECT AN ADULT PASSENGER (140+ LBS) AND WILL TURN OFF THE PASSENGER AIRBAG. THE INITIAL SAFETY RECALL WORK WAS PERFORMED ON THE CAR (PRIOR TO OUR PURCHASE OF THE VEHICLE), BUT THE PROBLEM CONTINUES TO HAPPEN. WE HAVE TALKED TO SEVERAL DEALERS WHO HAVE NOT BEEN ABLE TO DO ANYTHING TO FIX THE PROBLEM BECAUSE IT APPEARS THAT NISSAN DOESN'T KNOW HOW TO FIX IT. THIS HUGE SAFETY CONCERN MAKES THE CAR UNUSABLE WHEN WE NEED TO HAVE MORE THAN ONE PERSON IN THE CAR AND WE CANNOT GET THE AIRBAG TO WORK PROPERLY. NHTSA: PLEASE FORCE NISSAN TO DO SOMETHING ABOUT THIS ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668416December 26, 2014
ELECTRICAL SYSTEM, ENGINE
I WAS TRYING TO GET INTO MY CAR TO GET TO WORK. THE KEY FOB WAS NOT WORKING AT ALL, THE DAS WAS TELLING ME THAT MY KEY I'D WAS INCORRECT. IT TOOK SEVERAL HOURS AND THE CAR FINALLY STARTED. I CALLED NISSAN AND THEY TOLD ME IT WAS MY BATTERY. I HAVE SINCE CHANGED MY BATTERY AND STILL AM HAVING THE PROBLEM. TONIGHT I WAS STUCK OUTSIDE OF MY CAR FOR HOURS B4 IT WOULD OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668252December 25, 2014
POWER TRAIN
VERY HARD SHUTTER AT DURING ACCELERATION LOW SPEEDS OF APPROXIMATELY 20 MPH. THIS SHUTTER CAUSES A HESITATION WHICH COULD PROVE DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10666952December 15, 2014
AIR BAGS
CPSC: I1490345: 2013 NISSAN ALTIMA. CONSUMER STATED THE AIR BAG LIGHT IS ON. *LN THE DEALER INFORMED THE CONSUMER, THERE WAS NOTHING THEY COULD DO. THE VEHICLE WAS RECALLED EARLIER IN THE YEAR, FOR THE SAME PROBLEM AND A SOFTWARE FIX WAS DONE. HOWEVER, THE AIR BAG LIGHT ILLUMINATED AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663668December 11, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE PARKED, THE FRONT PASSENGER SIDE AIR BAG ON LIGHT FAILED TO ILLUMINATED WHEN THE SEAT WAS OCCUPIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662901December 8, 2014
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG DEACTIVATED WARNING LIGHT ILLUMINATED INTERMITTENTLY WHILE THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 11,000. UPDATED 01/20/15*LJ ALSO, THE KEY FOB FAILED. IT DID NOT RECOGNIZE THE KEY ID. THE CONSUMER WAS UNABLE TO UNLOCK THE DOOR. ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT START. UPDATED 02/231/5.*JB UPDATED 10/7/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662069December 3, 2014
STRUCTURE:BODY
WE PULLED IN TO A GAS STATION AND I REACHED DOWN IN THE DARK TO RELEASE THE FUEL DOOR. MY HUSBAND PUT GAS IN THE CAR AND WE HEADED FOR HOME. SUDDENLY, THE HOOD FLEW UP AGAINST THE WINDSHIELD COMPLETELY BLOCKING MY VIEW AND SCARING THE LIVING DAYLIGHTS OUT OF US. FORTUNATELY, I WAS ABLE TO STOP THE CAR WITHOUT HAVING AN ACCIDENT. WHEN WE GOT HOME, UPON INSPECTION, WE FOUND PRETTY EXTENSIVE DAMAGE TO THE HOOD AND SIDE PANELS. I TOOK THE CAR TO THE DEALERSHIP WHO WORKS ON OUR CAR AND WAS GIVEN A VERY PRICEY ESTIMATE. I FEEL THAT THE SAFETY ON THE HOOD LOCK SHOULD HAVE PREVENTED THIS FROM HAPPENING. FORTUNATELY, THERE WERE NO INJURIES BUT IT COULD HAVE BEEN MUCH WORSE ( IT COULD HAPPEN WHEN I HAVE MY BABY GRANDDAUGHTERS IN THE CAR ) AND SOMETHING SHOULD BE DONE FOR THE SAFETY OF ALL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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