Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#10701370March 24, 2015
AIR BAGS
MY NISSAN DEALER SUPPOSEDLY SAID THEY FIXED A FAULTY PASSENGER AIR BAG SENSOR. SINCE THE "FIX" THE SENSOR IS SHOWING THAT THERE IS NO PASSENGER IN THE SEAT WHEN IN FACT THEIR IS SOMEONE RIDING THERE. WHEN I WENT FOR MY LAST ROUTINE OIL CHANGE ABOUT THREE WEEKS AGO, I LET THEM KNOW OF THE PROBLEM BUT THEY SAID THAT I WOULD HAVE TO COME BACK AND SCHEDULE A DIFFERENT APPOINTMENT TO HAVE THIS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701415March 24, 2015
AIR BAGS
I NOTICED THAT THE AIR BAG INDICATOR LIGHT CAME ON (INDICATING NO ONE WAS IN THE PASSENGER SEAT) WHEN AN ADULT WAS SITTING IN THE SEAT. I CALLED THE DEALER AND ALSO HEARD THAT THERE WAS A RECALL. DEALER TOLD ME THAT A FIX WAS UNKNOWN AT THE TIME AND THAT I SHOULD WAIT FOR A RECALL NOTICE. I RECEIVED A RECALL NOTICE MANY MONTHS LATER. I TOOK THE CAR IN AND SOMETHING WAS ADJUSTED/FIXED PER THE DEALER BUT PROBLEM WAS NOT RESOLVED. I WAS TOLD THAT I PROBABLY WAS NOT SITTING IN THE SEAT CORRECTLY OR I WAS UNDER WEIGHT. NEITHER ARE TRUE. DEALER RETESTED AND SAID NOTHING WAS WRONG BUT I STILL HAVE THE PROBLEM WITH THE INDICATOR LIGHT. I DO NOT FEEL CONFIDENT THAT THE PASSENGER SIDE AIR BAG WOULD DEPLOY IF I HAD AN ACCIDENT. PROBLEM IS INTERMITTENT. I HEARD RECENTLY ON TV THAT OTHER PEOPLE LIKE ME WERE STILL COMPLAINING. I THOUGHT YOU SHOULD KNOW THAT THIS PROBLEM MAY BE MORE WIDESPREAD SINCE I AM ALSO EXPERIENCING IT. HOPE I NEVER HAVE AN ACCIDENT IN THIS CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701453March 24, 2015
AIR BAGS
THIS IS THE FOURTH TIME THE PASSENGER AIR BAG SENSOR LIGHT CAME ON WITH AN ADULT IN THE SEAT. NISSAN HAS ATTEMPTED TO FIX IT NUMEROUS TIME WITHOUT SUCCESS. I QUESTION WHETHER THE BAG WILL GO OFF IN AN ACCIDENT. I WAS TOLD BY THE LOCAL DEALER THAT I SHOULD CALL CORPORATE AND RECORDED THE COMPLAINT. THEY SAID THEY WOULD GET BACK TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701228March 23, 2015
AIR BAGS
AIR BAG LIGHT STILL DOESN'T WORK PROPERLY. AN ADULT CAN BE SITTING IN THE PASSENGER AND IT COMES ON, AT TIMES NO ONE CAN BE IN THE SEAT AND IT STILL STAYS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701254March 23, 2015
AIR BAGS
PASSENGER AIR BAG INDICATOR SAYS OFF WHEN AN ADULT IS SITTING IN THE PASSENGER SEAT. HAPPENED MULTIPLE TIMES SINCE THE RECALL FIX WAS APPLIED. NISSAN DEALER HAS CHECKED THE SYSTEM MULTIPLE TIMES AND RECALIBRATED THE SENSOR MULTIPLE TIMES. HAPPENS RANDOMLY. CAN HAPPEN MULTIPLE TIMES IN 1 DAY AND SOMETIMES NOT OCCUR FOR 2 MONTHS. HAPPENS WHEN IT IS 0F OR 80F TEMPERATURE IN THE CAR. HAPPENS SOMETIMES WHEN YOU FIRST START THE CAR AFTER A COLD SOAK AND HAPPENS WHEN IT IS A WARM RESTART. I HAVE VIDEO RECORDED OF THIS INCIDENT UPLOADED TO A FILE SHARING SITE BOX.COM PLEASE LET ME KNOW IF YOU WANT THE WEB LINK FOR THE VIDEO FROM FEBRUARY 20, 2015 OF THIS EXACT MALFUNCTION. I AM MEETING WITH A NISSAN FACTORY REPRESENTATIVE ON MARCH 25, 2015 AT GANDRUD NISSAN IN GREEN BAY, WI TO DISCUSS THE ISSUE. NISSAN CASE #[XXX] A FEW WEEKS AGO [XXX] FROM NISSAN CONSUMER AFFAIRS SAID NISSAN HAS NO FURTHER FIXES FOR MY ALTIMA. I TOLD HER IT WAS NOT AN ACCEPTABLE ANSWER. SHE SUGGESTED NISSAN INITIATE THE MANUFACTURER BUYBACK PROCESS AND THEY DECLINED TO BUY IT BACK AFTER EVALUATING THE NOTES ON MY CAR. PLEASE HELP GET THESE UNSAFE CARS OFF THE ROAD UNTIL THEY ARE SAFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701011March 23, 2015
AIR BAGS
I HAVE TAKEN MY NISSAN ALTIMA 2013 TO PREMIER NISSAN DEALERSHIP IN FREMONT CA MULTIPLE TIMES FOR PASSENGER SIDE AIRBAG INDICATOR, WILL REMAIN ON EVEN WHEN AN ADULT PASSENGER IS SITTING IN PASSENGER SEAT. NISSAN DEALERSHIP IN FREMONT CA HAS TRIED TO FIX THE PROBLEM MULTIPLE TIMES BUT PROBLEM STILL REMAINS SAME. ONLY THING THAT CHANGED WAS ME, THAT I STOPPED COMPLAINING ABOUT IT TO DEALERSHIP. TODAY I SAW THE NEWS THAT THE PROBLEM STILL EXISTS FOR OTHER PEOPLE SO I THOUGHT OF SUBMITTING A NEW COMPLAIN TODAY. I HAVE FILED A COMPLAIN ABOUT A YEAR AND HALF AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701014March 23, 2015
AIR BAGS
EVEN AFTER BEING REPAIRED FOR A RECALL, THE PASSENGER AIRBAG LIGHT CONTINUES TO BE ON INTERMITTENTLY. THE DEALER DID A SIMPLE INSPECTION AND CLAIMED NO PROBLEM FOUND. THEY REFUSED TO PERFORM DETAILED INVESTIGATION UNLESS I PAY FOR THE DIAGNOSIS, BECAUSE THE WARRANTY HAS EXPIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701032March 23, 2015
AIR BAGS
THIS IS FOR THE CURRENT SAFETY RECALL ISSUE ON THIS MODEL. I HAD THE DEALER "FIX" THE INITIAL RECALL BUT HAVE HAD NUMEROUS INCIDENTS AFTERWARDS WITH THE AIRBAG. THIS INCLUDES THE AIRBAG LIGHT INTERMITTENTLY GOING ON/OFF WHILE MY WIFE IS IN THE PASSENGER SEAT. IN ADDITION I HAVE HAD THE SAME ISSUE WITH NOTHING IN THE SEAT. I HAVE VIDEO AND PHOTO EVIDENCE OF THIS OCCURRING AFTER THE CAR WAS SENT TO NISSAN FOR THE INITIAL "FIX". WHEN THIS OCCURS I AM FORCED TO PULL OVER AS SOON AS POSSIBLE TO RESTART THE CAR. I HAVE TOLD MY LOCAL NISSAN DEALER FACE TO FACE THAT I DO NOT FEEL SAFE DRIVING THEIR CAR WHICH IS LEASED FROM THEM AND THEY DID NOT TAKE MY CONCERN SERIOUSLY. I BELIEVE I SHOULD BE ALLOWED TO RETURN THE CAR AND TERMINATE MY LEASE SINCE I DON'T FEEL SAFE DRIVING MY FAMILY AND FRIENDS AROUND IN THIS FAMILY SEDAN. THANKFULLY I HAVE NOT BEEN INVOLVED IN ANY ACCIDENT BUT IT MAKES ME EXTREMELY NERVOUS IF AN ACCIDENT WERE TO OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701023March 23, 2015
AIR BAGS
WE HAVE HAD MULTIPLE INCIDENTS IN THIS VEHICLE OF THE FRONT PASSENGER SEAT AIRBAG LIGHT NOT EXTINGUISHING, INDICATING THAT THE AIRBAG IS NOT ARMED, EVEN WITH AN ADULT PASSENGER SEATED AND BUCKLED. WE HAVE DEALT WITH THIS ISSUE ON AND OFF FOR AS LONG AS WE HAVE HAD THE CAR, DESPITE THE RECALL LAST YEAR APPARENTLY DESIGNED TO FIX THIS ISSUE. I DECIDED TO FILE A COMPLAINT TODAY BASED ON A NEWS ARTICLE I SAW THIS MORNING THAT INDICATES THAT THIS IS AN ONGOING ISSUE FOR MANY DRIVERS OF THIS VEHICLE. THERE DOES NOT SEEM TO BE A LOGICAL REASON WHY SOMETIMES THE LIGHT GOES OUT AND SOMETIMES IT STAYS ON. THE CONCERN IS THAT THE PASSENGER AIRBAG WOULD NOT DEPLOY PROPERLY IF IT IS EVER NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701035March 23, 2015
AIR BAGS
THE PASSENGER AIRBAG LIGHT WOULD NOT GO OFF. THIS HAPPENS PERIODICALLY AND NOT ALL THE TIME. WE HAD TAKEN IT BACK TO NISSAN THREE DIFFERENT TIMES FOR REPAIR AND IT STILL DOES THE SAME THING. THE MOST RECENT EVENT WAS YESTERDAY MARCH 22, 2015. UPDATED 5/11/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701064March 23, 2015
AIR BAGS
THIS HAS OCCURRED MULTIPLE TIMES SINCE THE RECALL WORK WAS DONE ON MY CAR. WHEN DRIVING THE PASSENGER AIR BAG OFF LIGHT WILL TURN ON, EVEN WHEN AN ADULT PASSENGER IS IN THE PASSENGER SEAT. I'VE TAKEN THE CAR INTO THE DEALERSHIP TO ADDRESS THIS ISSUE AND WAS TOLD THAT THE SYSTEM IS FUNCTIONING PROPERLY. THE ONLY WAY I'VE FOUND TO FIX THIS ISSUE IS TO PULL OVER, TURN THE CAR OFF AND TURN IT BACK ON. SOMETIMES IT TAKES MULTIPLE RESTARTS FOR RESOLVE THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701074March 23, 2015
AIR BAGS, SEATS
SINCE I PURCHASED MY ALTIMA IN 12/2012, 90% OF THE TIME THE "PASS" PASSENGER AIRBAG LIGHT COMES ON WHEN MY WIFE IS SITTING IN THE FRONT PASSENGER SEAT. I HAVE HAD THE ALTIMA IN FOR REPAIRS ON THIS ABOUT 5 TIMES AT TAMAROFF NISSAN IN SOUTHFIELD, MICHIGAN, INCLUDING WHEN THERE WAS A RECALL. I'VE HAD IT LOOKED AT TWICE AFTER THE RECALL REPAIR AND IT IS STILL NOT FIXED. TAMAROFF HAS RELOADED SOFTWARE AND CHECKED THE SENSORS WITH NO LUCK. THEY FINALLY INDICATED THAT SINCE MY WIFE WEIGHS AROUND 110 POUNDS, SHE IS ON THE CUSP OF WHAT THE SENSOR WILL REACT TO. JOKINGLY, THEY INDICATED THAT IF SHE WOULD CARRY SOMETHING HEAVY IN HER LAP, SUCH AS A BOWLING BALL, THE PASS AIRBAG LIGHT WOULD NOT BE ACTIVATED. MY PREVIOUS ALTIMA NEVER HAD THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694157March 13, 2015
POWER TRAIN, STEERING
VEHICLE VIBRATES UP THROUGH STEERING WHEEL AT 2,000 RPM REGARDLESS OF SPEED. NISSAN DEALER AND NISSAN USA, INC. HAVE COME TO THE CONCLUSION THAT THIS IS A "CHARACTERISTIC" OF THE VEHICLE AND THAT THEY DO NOT INTEND TO REPAIR OR ADDRESS IN ANY MANNER. THIS IS DESPITE COMMENTS BY THE TECHNICIAN AT MIDDLETOWN NISSAN OF MIDDLETOWN, CT THAT HE'S NEVER SEEN A NISSAN ALTIMA EXHIBIT THIS MUCH VIBRATION BEFORE. I'VE STATED THAT NEITHER I OR MY WIFE FEEL SAFE IN THE CAR AND ARE NOW CONCERNED THAT A COMPONENT OF THE VEHICLE COULD VIBRATE LOOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693563March 11, 2015
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
TIE ROD LOSE WITH SO FEW MILES HOW COULD THIS OF HAPPENED. I HAVE NEVER HEARD OF THIS EVER BEFORE AND AM SERIOUSLY GOING TO WATCH OUT FOR PROBLEMS. OUR DEALERSHIP WAS EXCELLENT IN FINDING IT WITH THEIR INSPECTION. I CAN ONLY PRAISE THE DEALERSHIP AND SERVICE DEPARTMENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693271March 10, 2015
UNKNOWN OR OTHER
THE GLOW IN THE DARK EMERGENCY TRUNK RELEASE HANDLE PULLED OFF. EITHER THE ANGLE AT WHICH IT WAS POSITIONED OR THE MATERIALS MADE IT SO FLIMSY THAT IT PULLED OFF WITHIN THE TRUNK. I THOUGHT THERE WAS A RECALL ON THIS BUT I CAN'T SEE ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692945March 9, 2015
SERVICE BRAKES, STRUCTURE:BODY
I WAS DRIVING NORTHBOUND ON MAXWELL ROAD NORTH OF HYNE ROAD IN BRIGHTON, MI. IN PREPARATION TO MAKE A 90 RIGHT HAND TURN TO STAY ON MAXFIELD, I APPLIED THE BRAKES WELL IN ADVANCE OF THE TURN. AFTER DOING SO, THE ABS BRAKES PULSED THE BRAKE PRESSURE REPEATEDLY RENDERING THE BRAKES USELESS. I TRIED TO COMPLETE THE TURN AND HALFWAY THROUGH THE TURN, I REALIZED I WAS HEADING AT ~45 RIGHT INTO A TREE. I TOOK MY FOOT OFF OF THE BRAKE AND CUT THE WHEEL AS HARD AS I COULD TO THE LEFT. THE FRONT RIGHT BUMPER AND FENDER HIT THE TREE. I HAD CONSIDERED WRITING A COMPLAINT REGARDING THE ABS AND TRACTION CONTROL ON THIS VEHICLE PREVIOUSLY AS THERE HAVE BEEN SEVERAL INSTANCES WHERE I HAVE FEARED FOR MY SAFETY AS THE VEHICLE DOES NOT STOP IN A REASONABLE DISTANCE AND I HAVE ALMOST SLID INTO A BUSY INTERSECTION SEVERAL TIMES. ALSO, POWER TO THE WHEELS IS CUT MUCH MORE THAN WHAT IS REASONABLE WHEN STARTING ON DAMP OR SNOWY ROADS TO THE POINT THAT I FEAR PULLING OUT ONTO A ROAD AND HAVE TO WAIT UNTIL THERE IS NO TRAFFIC FOR OVER A MILE. I BELIEVE THAT THE TUNING OF THE ABS SYSTEM AND TRACTION CONTROL SHOULD BE INVESTIGATED TO DETERMINE IF THERE IS AN ISSUE. IT SEEMS AS THOUGH THEY ARE TURNED THIS WAY TO PROTECT THE CVT FROM ANY SORT OF IMPULSE DUE TO THE WHEELS SLIPPING AND THEN GRABBING PAVEMENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10692959March 9, 2015
SERVICE BRAKES
TL*THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT APPROXIMATELY 30 MINUTES AFTER STARTING THE ENGINE, THE BRAKE SENSOR LIGHT ILLUMINATED AND INDICATED THAT THE BRAKE SYSTEM WAS FAULTY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691921March 3, 2015
VISIBILITY/WIPER
DEAR NHTSA, PLEASE INVESTIGATE IF THE WINDSHIELDS ON 2013 NISSAN ALTIMA'S ARE DEFECTIVE IN NATURE. THAT IS, DO THESE WINDSHIELDS HAVE A PROPENSITY TO EASILY CRACK POSSIBLY DUE TO WEAKNESS OR DEFECTIVE MANUFACTURING? OUR BRAND NEW ALTIMA WHICH HAS LESS THAN 2 YEARS OLD SUFFERED A CRACK WINDSHIELD PASSENGER SIDE, THAT APPEARED OUT OF NOWHERE. OTHER DRIVERS HAVE ALSO REPORTED SIMILAR INCIDENCES, SEE: HTTP://WWW.CARCOMPLAINTS.COM/NISSAN/ALTIMA/2013/WINDOWS_WINDSHIELD/WINDSHIELD_CRACKED.SHTML. THIS DOES NOT APPEAR TO BE AN ISOLATED INCIDENT AND COULD BE A RESULT OF A WEAK WINDSHIELD, PLEASE INVESTIGATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691752March 3, 2015
POWER TRAIN
SERIOUS INTERMITTENT PROBLEM WHERE MY 2013 NISSAN ALTIMA CANNOT BE PLACED INTO GEAR FROM THE PARK POSITION WITH THE SHIFTER LEVER. WHEN ISSUE HAPPENS MANY TIMES YOU HAVE TO PULL OUT PLUG AND INSERT SCREW DRIVER INTO OVERRIDE SHIFTER RELEASE IN THE CENTER CONSOLE BESIDE THE SHIFTER IN ORDER TO GET THE CAR INTO GEAR. IT SEEMS THE ELECTRONICALLY CONTROLLED INTERNAL LOCK MECHANISM IN SHIFTER WILL NOT UNLOCK. PRESENTED VEHICLE TO NISSAN DEALER WHICH COULD NOT REPRODUCE ISSUE AND SERVICE CONSULTANT STATED IF THEY COULD HAVE REPRODUCED THE ISSUE MOST LIKELY THEY WOULD FIND THAT SOME LIQUID SPILLED INTO SHIFTER AND ANY REPAIR THEN WOULD NOT BE COVERED UNDER WARRANTY. ISSUE HAPPENS VERY OFTEN AND IS FRIGHTENING ESPECIALLY IN CASES WHERE YOU NEED TO GET YOUR CAR MOVED OUT THE WAY QUICKLY. THE ISSUE HAPPENS AFTER STARTING THE CAR, PRESSING AND HOLDING THE BRAKE, SQUEEZING THE PARK RELEASE ON SHIFTER AND TRYING TO PULL THE SHIFTER BACK TO PUT INTO GEAR AND SHIFTER WILL IT WILL NOT BUDGE OR MOVE. SOMETIME WHEN SHIFTER WILL NOT UNLOCK YOU CAN WIGGLE THE SHIFTER HANDLE OR TRY REPEATEDLY AND THE SOLENOID LOCK IN THE SHIFT MECHANISM WILL FINALLY RELEASE HOWEVER MOST TIMES YOU ARE BETTER OFF USING THE OVERRIDE HOWEVER YOU NEED TO HAVE A SCREW DRIVER IN CAR TO PERFORM THAT PROCEDURE. I FEEL IF THIS ISSUE IS TRULY CAUSED BY ANY LIQUID SPILLING DOWN INTO THE MECHANISM THAT NISSAN HAS A SERIOUS DESIGN FLAW IN PLACING 2 DRINK HOLDERS PRACTICALLY ON TOP OF THIS MECHANISM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691204February 27, 2015
POWER TRAIN
AT APPROX. 25 MPH OR 1500 TO 2000 RPM'S THERE IS A VERY NOTICEABLE VIBRATION OR SHUDDER IN THE VEHICLE COMING UP THROUGH THE STEERING WHEEL AND THE GAS PEDAL. THIS ALSO OCCURS AROUND 60 MPH AND IS VERY DISTURBING. ALSO SOMETIMES WHEN I AM STOPPED FOR A STOP SIGN, TRAFFIC SIGNAL ETC., WHEN I STEP ON THE GAS TO MOVE FORWARD, THERE IS NO RESPONSE FOR APPROX. 2 TO 3 SECONDS. I WAS MAKING A RIGHT TURN ONCE AND THE VEHICLE SHOT FORWARD AT A SPEED THAT IS TOO DANGEROUS FOR MAKING THE TURN SAFELY. I HAD THE VEHICLE TO THE DEALER ON 2-25-15 AND THEY SAID THAT THE PROBLEM I AM EXPERIENCING IS NORMAL FOR THE CVT TRANSMISSION AND IT ADAPTS TO THE DRIVER'S HABITS. I DIDN'T KNOW IF I SHOULD LAUGH OR CRY. I WAS TOLD TO DIFFER MY DRIVING HABITS PERIODICALLY TO ALTER THE TRANSMISSION. I HAVE BEEN DRIVING FOR 56 YEARS OF ACCIDENT FREE DAYS. NISSAN HAS A COMPLAINT AND HAS GIVEN ME A CASE NUMBER. I THOUGHT I HEARD EVERYTHING UNTIL I HEARD THE ABOVE EXCUSE. THIS VEHICLE IS LESS THAN 2 YEARS OLD AND AT THIS TIME HAS 21817 MILES ON THE ODOMETER. IF THIS IS NORMAL, WHY DIDN'T IT DO IT WHEN I PURCHASED IT NEW? NISSAN MODIFIED THE CVT TRANSMISSION IN THE 2015 MODEL, BUT WON'T DO IT IN OLDER MODELS FOR COST REASONS. THIS IS TOTALLY INSANE TO THEIR CUSTOMERS. THIS TRANSMISSION IS GOING TO GET SOMEONE KILLED, OR SEVERELY INJURED AND THEN THERE WILL SOME SERIOUS LAW SUITS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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