Nissan Altima Complaints (2013)
2,314 consumer complaints on file.
- #10715087May 7, 2015POWER TRAIN
I WAS DRIVING ON THE HIGHWAY WHEN THE CAR STARTED RUNNING ROUGH. NEXT THE RPM'S DISPLAY WAS JUMPING AROUND. THE CAR JUST SLOWED DOWN LIKE IT WAS GOING TO STOP IN THE MIDDLE OF THE HIGHWAY. WHEN I GOT TO TOWN IT BECAME WORSE. THE CAR HAD A DELAY WHEN I TRIED TO ACCELERATE FROM A DEAD STOP THE CAR SOUNDED LIKE IT WAS A STANDARD INSTEAD OF AN AUTOMATIC. ALSO AFTER SHIFTING TO DRIVE OR REVERSE IT WAS A LONG WAIT BEFORE THE CAR WOULD ENGAGE. WHEN I TOOK THE CAR TO THE DEALER THEY DIAGNOSED THAT THE TRANSMISSION HAD GONE OUT. I HAD THE CAR FROM APRIL 22 TO MAY 3 WHEN THIS OCCURRED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10715108May 7, 2015SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING AT ANY SPEED AND DEPRESSING THE BRAKE PEDAL, THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 47,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10715246May 7, 2015ENGINE, FUEL/PROPULSION SYSTEM, STEERING
WHEN TURNING MY CAR CUT OFF A FEW DIFFERENT TIMES AND YOU CAN HEAR A POP NOISE WHEN TURNING COMING FROM THE RIGHT TIRE,I TOOK MAY CAR TO NISSAN I WAS ADVISED THAT THEY COULDN'T FIND A CODE AND DIDN'T NO WHY IT CUT OFF, AND DIDN'T HEAR THE NOISE, OR FEEL THE SLACK IN THE STEERING WHEEL, MY CAR WAS THERE AT 7996 MILES AND OUT AT 7996 MILES WHICH MEANS NO ONE TEST DROVE THE CAR TO EVEN TRY TO SEE WHAT WAS GOING ON THEY DID A SO CALLED DIAGNOSTIC WHICH THE CHECK ENGINE LIGHT DIDN'T EVEN COME ON. AND I WAS TOLD THEY DROVE MY CAR TO SEE WHAT I WAS TALKING ABOUT. 4 MONTHS LATER IT DO THE SAME THING BUT BEING THAT THEY DIDN'T DO WHAT THEY SAID THE FIRST TIME I DIDN'T TAKE IT BACK. IN 12/14 IT DID IT AGAIN WHILE GETTING ON AND OFF THE FREEWAY AND COMING TO A STOP TOOK IT TO NISSAN AND WAS TOLD I NEEDED A AIR FILTER WHICH WAS CHANGED 2 OIL CHANGES BEFORE THIS HAPPENED. TOOK IT HOME AND IT CUT OFF MANY MORE TIMES, NOW 4/15 IT DID IT AGAIN BUT WORSE SITTING IN TRAFFIC IT CUT OFF AND EVERYTIME I START IT AND PUT IN DRIVE IT CUT OF BUT WILL GO IN REVERSE AND IT JERK REALLY BAD, AND WHEN IT DO GO ITS HESITATE AND WHEN SMASHING ON THE GAS IT TAKES A LONG TIME TO GO THEN TAKES OFF WHEN IT DECIDES TO. I CONTACTED NISSAN CONSUMER AFFAIRS AND WAS ADVISED THEY WERE GOING TO CALL TO WHERE I TAKE MY CAR TO 3 DAYS LATER I GET A CALL BACK AND WAS ADVISED TO CALL NISSAN AND GO HAVE A DIAGNOSTIC, LIKE IT WAS SET UP. WHEN I ASKED FOR THE NAME I WAS GIVING THAT CONSUMER AFFAIRS WAS TALKING TO SHE DIDN'T HAVE A CLUE TO WHAT I WAS TALKING ABOUT, WHEN I CALLED THE LADY I BEEN TALKING TO AT CONSUMER AFFAIRS I DIDN'T GET A ANSWER NOR A CALL BACK. BUT IM SURE THEY WILL NOT FIND ANYTHING WRONG WITH MY CAR DUE TO NO ONE WILL DRIVE IT TO SEE WHAT IT DO. IM SCARED TO DRIVE MY CAR DUE TO IT MAY STOP AND SOMEONE CAN HIT ME OR BEING THAT WHEN SMASHING ON THE GAS IT TAKE OFF WHEN IT WANT TO AND I CAN HIT SOMEONE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10714979May 6, 2015LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE TRAVELING AT AN UNKNOWN RATE OF SPEED, THE HOOD LATCH FAILED AND CAUSED THE HOOD TO SMASH INTO THE WINDSHIELD. AS A RESULT, THE FRONT AREA OF THE VEHICLE WAS DAMAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO REPAIRED THE BODY DAMAGES AND THE HOOD LATCH. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V116000 (LATCHES/LOCKS/LINKAGES). THE FAILURE WAS REPORTED TO THE MANUFACTURER AND THE CONTACT WAS WAITING TO DETERMINE IF THE VEHICLE NEEDED TO BE RE-INSPECTED AND DIAGNOSED PERTAINING TO THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 6/17/15*CN UPDATED 10/13/2017*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10714980May 6, 2015AIR BAGS
THE PASSENGER AIRBAG LIGHT TURNS ON WHEN A PASSENGER IS PRESENT, MEANING IF IN AN ACCIDENT THE AIRBAG WILL NOT DEPLOY. THE DEALER HAS HAD THE CAR IN 5 TIMES FOR THIS ISSUE AND IS NOT ABLE TO REPAIR IT SINCE NOW THE VEHICLE WILL NOT GIVE A CODE TO FIX IT. I WAS ABLE TO GET NISSAN NORTH AMERICA INVOLVED AND THEY SAID THE VEHICLE IS REPAIRED, HOW DO I FEEL SAFE HAVING A PASSENGER IN THAT SEAT WITH OUT CERTAINTY THAT AIRBAG WILL DEPLOY IN AN ACCIDENT. WHEN WE MET WITH [XXX], FROM NISSAN NORTH AMERICA, THE ENGINEER, HE STATED THAT THIS AIRBAG IS UNDER RATED AND CAUSES MORE HARM THAN GOOD. WHY WOULD AN ENGINEER FROM THE FACTORY SAY SOMETHING THIS RIDICULOUS, THIS IS WHY WE BOUGHT THE CAR..FOR THE SAFETY RATINGS AND ALL THE AIRBAGS. HE STATED THEY ONLY CAUSE BLACK EYES AND BROKEN NOSES, TO WHICH I SAID "ITS BETTER THAN THE ALTERNATIVE..,DEATH. I AM NOT FEELING SAFE IN THIS CAR AND HOPE SOMEONE CAN HELP US GET IT RECTIFIED. THANK YOU FOR YOUR TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10714365May 4, 2015LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING VARIOUS SPEEDS UP AN INCLINE, THE FRONT HOOD UNLATCHED INDEPENDENTLY IN AN OPEN POSITION. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V116000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10714155May 2, 2015POWER TRAIN
I HAVE BEEN HAVING AN ISSUE WITH THE TRANSMISSION SINCE MY CAR REACHED JUST OVER 60K MILES. I'VE TAKEN TO THE DEALERSHIP NUMEROUS TIMES AND KEEP TELLING ME IT'S NOT A VIN NUMBER THAT COMES UP IN A RECALL, BUT SOME OF THE 2012-2013 NISSAN ALTIMAS ARE GETTING NOTICES FOR WHAT MY COMPLAINT IS ON MY CAR. THE NISSAN DEALERSHIP SERVICE TOLD ME TO FLUSH THE TRANSMISSION THAT IT SHOULD FIX THE ISSUE, SO I DID THAT AND NO HELP WITH THE ISSUE. I'VE SINCE TAKEN BACK TWO MORE TIMES WITH THE SAME COMPLAINT AND NOT GETTING ANY RESULTS AND THERE IS A PROBLEM WITH THE TRANSMISSION. THEY EITHER TELL ME IT'S NOT PART OF THE CARS ON RECALL OR IT'S THE WAY THAT TRANSMISSION IS, WHICH THEY ALREADY AGREED THERE WAS AN ISSUE WHEN THEY REQUIRED ME TO FLUSH THE TRANSMISSION FOR THE 60K MILES. I'VE SINCE TAKEN MY CAR TO TWO OTHER OUTSIDE MECHANICS AND THEY AGREE THERE IS AN ISSUE, BUT NISSAN NEEDS TO REPAIR IT. I JUST WANT SOMEONE TO STEP UP AND DO THE RIGHT THING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10713993May 1, 2015POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE DECELERATED WHILE DRIVING. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10712575April 24, 2015AIR BAGS
LIKE MANY MANY OF OTHER PEOPLE HAVE COMPLAINED, MY AIRBAG SENSOR IS STILL NOT WORKING CORRECTLY AFTER 3 ATTEMPTS TO FIX THE PROBLEM. I WAS ASSURED BY THE DEALER THAT IT WAS WORKING PROPERLY EVEN THOUGH THE PASSENGER AIRBAG LIGHT SHOW THAT THE AIRBAG IS OFF WHEN THERE IS A PASSENGER IN THE SEAT. I'M NERVOUS EVERY TIME I SEE THE LIGHT ON (MEANING THE BAG IS OFF) WHEN MY WIFE IS IN THE CAR WITH ME. IF WE GET INTO AN ACCIDENT ITS A CRAP SHOOT WHETHER THE AIRBAG WILL REALLY WORK OR NOT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10712328April 22, 2015WHEELS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I PURCHASED MY CAR AND 30 MINUTES AFTER LEAVING THE LOT, THE CHECK TIRE PRESSURE LIGHT CAME ON. MY HUSBAND CHECKED THE TIRE PRESSURE AND IT WAS FINE. TOOK THE CAR BACK TO THE DEALERSHIP AND HAD TO HAVE A SENSOR REPLACED ON THE TIRE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10712329April 22, 2015ENGINE, POWER TRAIN
CAR WAS PURCHASED ON 2/27/2015. LEFT THE CAR LOT AND WENT BACK TO HAVE TIRE SENSOR REPLACED AFTER 30 MINUTES OF DRIVING. ON 3/3/2015, MY HUSBAND WAS IN THE CAR WHEN IT STOPPED AT A RED LIGHT AND WOULDN'T MOVE. THE ENGINE WOULD START BUT WOULDN'T MOVE. CALLED DEALERSHIP. THEY SENT A TOW TRUCK AND GOT US A RENTAL CAR. AFTER A COUPLE OF DAYS, WAS TOLD THAT THE TORQUE CONVERTER WAS GONE IN THE TRANSMISSION. THIS WAS REPLACED COSTING ME $100 DEDUCTIBLE. ALL OF THIS BEFORE MY FIRST CAR NOTE IS PAID. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10712331April 22, 2015ELECTRICAL SYSTEM, POWER TRAIN
CAR PURCHASED 2/27/2015. HAVING A TIRE SENSOR AND TORQUE CONVERTER REPLACED IN LESS THEN TWO WEEKS OF PURCHASING THIS THING, NOW THE CHECK ENGINE LIGHT COMES ON WEEKS LATER. TOOK IT TO THE DEALERSHIP. WAS TOLD THAT THEY RAN TESTS AND COULDN'T FIND ANYTHING. WAS TOLD THAT A PART MAYBE GOING BAD BUT THEY COULDN'T DO ANYTHING UNTIL IT WAS COMPLETELY BAD. THEY TURNED THE LIGHT OFF AND WAS TOLD THAT IF IT CAME BACK ON THEN TO BRING IT BACK. TWO DAYS LATER, THE LIGHT CAME BACK ON. I CALLED THE DEALERSHIP AND WAS TOLD THAT THEY COULDN'T GET ME IN TO CHECK IT FOR 4 DAYS. MY HUSBAND WENT UP THERE TO TALK TO THE REPRESENTATIVE. HE TOLD THEM THAT WE WERE HEADING OUT OF TOWN OVER 600 MILES AWAY. HE WANTED TO KNOW IF IT WOULD BE OK AND DID WE PURCHASE A LEMON. WE WERE TOLD THAT THEY DON'T SELL LEMONS AND WE SHOULD BE FINE. THE ASSOCIATE TURNED THE LIGHT OFF. AFTER RETURNING FROM THE TRIP 3 DAYS LATER, 2 HOURS FROM HOME, THE LIGHT COMES BACK ON. TWO DAYS LATER IT WENT OFF. A WEEK AND A HALF THE LIGHT COMES BACK ON AND MY HUSBAND, BEING FEED UP, TOOK IT TO THE DEALERSHIP AGAIN AND WAS TOLD THAT THE SYSTEM NEEDED TO BE UPDATED FOR $160 AND THAT'S WHY THE LIGHT KEPT COMING ON. THE UPDATE WAS DONE ON 4/20/2015. TODAY, 4/22/2015, I WENT TO MY SON'S SPORTS BANQUET AND THE LIGHT IS BACK ON. MY HUSBAND AND I ARE TAKING IT BACK UP THERE ON THE 24TH. I AM BEGINNING TO BELIEVE SOMETHING IS GOING ON AND WE ARE NOT BEING TOLD ABOUT THIS VEHICLE. I HAVE CHECKED FOR RECALLS AND EVERYTHING BUT NOTHING HAS COME UP. I AM JUST ABOUT READY TO GET RID OF A 2013 CAR THAT I HAVEN'T EVEN HAD FOR A FULL 2 MONTHS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10705919April 15, 2015AIR BAGS
I'VE HAD THE PASSENGER AIRBAG LIGHT THAT IS IN THE CENTER OF DASH COME ON MULTIPLE TIMES EVEN WITH AN ADULT SITTING IN THE SEAT. THE FIRST TIME I TOOK MY CAR TO THE DEALERSHIP (8/9/14), THEY SAID THIS IS NEW ISSUE AND THAT THEY WOULD DO SOME SORT OF SOFTWARE UPDATE AND THE PROBLEM WILL BE SOLVED. THE ISSUE HAPPENED AGAIN SO I TOOK THE CAR BACK IN (11/19/14) AND THEY SAID THE UPDATE MIGHT NOT HAVE TAKEN PROPERLY, SO THEY DID THE UPDATE AGAIN. WELL IT TOOK SEVERAL WEEKS, BUT THE ISSUE HAPPENED AGAIN. I TOOK THE CAR IN (3/16/15) AND THEY SAID THAT THEY WILL DO A COMPLETE REPROGRAM JUST IN CASE THERE WAS A LINGERING ISSUE FROM LAST TIME. WELL, THAT DID NOT WORK. THE ISSUE IS STILL HAPPENING AND I TOOK THE CAR IN YESTERDAY (4/14/15) AND THE DEALERSHIP CALLED ME TODAY AND SAID THAT THEY PERFORMED A FUNCTION TEST AND COULDN'T FIND ANY ERROR CODES, SO THEY SAID THAT THEY COULDN'T DO ANYTHING. THEY SAID THAT IF IT HAPPENS TO BRING IT IN ASAP. WITH THIS ISSUE BEING SO INTERMITTENT, I HAVE RESORTED TO TAKING PHOTOS OF PEOPLE IN THE PASSENGER SEAT OF THE CAR WHILE THE CAR IS IN MOTION. I FEEL THIS ISSUE NEEDS TO BE ADDRESSED MORE SERIOUSLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10704513April 8, 2015AIR BAGS, SEAT BELTS
TL*THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO LOCK AND RESTRAIN THE DRIVER. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED CHEST INJURIES . THE VEHICLE WAS TAKEN TO THE DEALER WHERE AN INSPECTION WAS DONE ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS UNAVAILABLE.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10703032April 1, 2015AIR BAGS, ELECTRICAL SYSTEM
VEHICLE WAS SERVICED BY NISSAN DEALERSHIP PER NHTSA CAMPAIGN #14V138000 ON 3/11/15. ON 3/12/15, THE OCCUPANT CLASSIFICATION SYSTEM CONTINUED TO OPERATE IMPROPERLY (E.G. NOT DETECTING AN OCCUPANT IN THE PASSENGER SEAT). THIS HAS BEEN NOTED SEVERAL TIMES SINCE THE OCS SOFTWARE WAS UPDATED BY THE OEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10702798March 31, 2015AIR BAGS
THE PASSENGER SIDE AIR BAG LIGHT WILL COME ON INTERMITTENTLY WHEN THERE ARE PASSENGERS SITTING IN THE SEAT. THE LIGHT STAYS ON INDICATING THAT THE AIR BAG IS NOT FUNCTIONING. THE SAFETY OF THE PASSENGERS ARE AT GREAT RISK WHEN THIS IS OCCURRING. THE VEHICLE HAS BEEN TO A NISSAN DEALER NUMEROUS TIMES FOR THIS SAFETY CONCERN TO NO AVAIL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10702667March 30, 2015AIR BAGS
AIR BAG OFF LIGHT COMES ON WITH PASSENGER IN SEAT. DEALER CHECKED, NO ISSUE FOUND. MONTHS LATER, LIGHT CONTINUES TO COME ON, DEALER FINALLY REPLACED SENSOR AND REPROGRAMMED CAR'S COMPUTER. AS OF TODAY, TWO YEARS LATER, LIGHT STILL TURNS ON. HAVE PICS OF AIR BAG OFF LIGHT ON WITH PASSENGER IN SEAT, AND LIGHT ON WITH NO PASSENGER IN SEAT. CAR NOW OUT OF 36,000 MILE WARRANTY, BUT HAVE APPOINTMENT WITH DEALER TO CHECK OUT AGAIN ON 04/14/2015. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10702766March 30, 2015POWER TRAIN
UNABLE TO SHIFT THE GEAR SHIFT LEVER OUT OF THE PARK POSITION. AT FIRST I THOUGHT I MIGHT NOT HAVE PRESSED ON THE BRAKE. AFTER A FEW ATTEMPTS IT UNLOCKED AND I WAS ABLE TO PUT IT IN GEAR. I TOOK IT TO THE LOCAL NISSAN DEALERSHIP ON FRIDAY MARCH 27, 2015, AND WAS TOLD THE 'BRAKE SAFETY SWITCH' FAILED. THIS WAS REPLACED AT A COST OF $154. LEFT THE DEALERSHIP AND CAR WAS SHIFTING FINE. THE NEXT MORNING I DROVE A LOCAL DAY WENT TO LOCAL STORE AND PULLED INTO A PARKING SPOT, WHEN I CAME OUT AND WHEN TO LEAVE, I WAS NOT ABLE TO SHIFT THE GEAR SHIFT OUT OF THE PARK POSITION. CALLED THE NISSAN DEALERSHIP AND WAS TOLD TO HAVE IT TOWED IN. THE TOW TRUCK DRIVER REMOVED THE "SHIFT LOCK COVER BUTTON" AND USED A SCREWDRIVER TO OVERRIDE THE GEARSHIFT LEVER AND THEN PUT THE CAR INTO GEAR, AND ON THE TRUCK. THE SERVICE REPRESENTATIVE STATED THAT THE ENTIRE GEAR SHIFT MECHANISM HAD TO BE REPLACED. THEY HAVE NOT TOLD ME WHY IT FAILED. WHEN THE CAR HAD 59,000 MILES I TOOK THE CAR INTO THIS SAME DEALERSHIP. AT T AT THAT TIME, THEY REPLACED THE TRANSMISSION, STATING THAT THERE WAS A "CODE FAILURE". SINCE THE CAR IS NO LONGER UNDER THE MANUFACTURER'S WARRANTY, THE COST FOR REPAIR IS OVER $650. THEY HAVE NOT INDICATED WHAT CAUSED THE FAILURE, ONLY THAT IT HAS TO BE REPLACED . SEEMS FUNNY THAT THIS WOULD FAIL RIGHT AFTER THE TRANSMISSION WAS REPLACED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10701301March 24, 2015AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE FRONT PASSENGER SIDE AIR BAG SENSOR LIGHT WOULD INTERMITTENTLY ILLUMINATE INDICATING THAT THE AIR BAG SYSTEM WAS NOT ACTIVATED ALTHOUGH THE PASSENGER WAS SEATED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FAILURE WAS CAUSED BY THE OCCUPANT CLASSIFICATION SYSTEM SOFTWARE. THE SOFTWARE WAS UPDATED BUT THE FAILURE CONTINUED TO INTERMITTENTLY OCCUR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 9,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10701384March 24, 2015AIR BAGS
THE LIGHT THAT INDICATES MY PASSENGER FRONTAL AIR BAG WILL NOT DEPLOY IS COMING ON WHEN A NORMAL SIZED ADULT IS IN THE FRONT SEAT. APPARENTLY, THIS IS TIED TO A SENSOR WHICH IS SUPPOSED TO DISABLE THE AIR BAG IF SOMEONE HAS A SMALL CHILD (BETWEEN 30 LBS AND 80 LBS) IN THE FRONT SEAT DUE TO THE INCREASED RISK OF INJURY WITH AN AIRBAG DEPLOYMENT. WHEN I FIRST BOUGHT THE CAR, IT HAPPENED APPROXIMATELY 10% OF THE TIME I HAD AN ADULT IN THE FRONT SEAT. I HAVE TAKEN MY VEHICLE INTO THE NISSAN DEALERSHIP TWICE FOR THIS ISSUE. ONCE I WAS TOLD THAT IT WAS INSPECTED WITH NO ISSUES FOUND. AND THE SECOND TIME, THE DEALERSHIP PERFORMED A RE-PROGRAMMING OF THE COMPUTER ACCORDING TO A TSB FROM NISSAN THAT THEY HAD ON FILE. SINCE THE RE-PROGRAMMING WAS DONE, THE FREQUENCY HAS INCREASED TO ROUGHLY 30% OF THE TIME AN ADULT IS IN THE FRONT SEAT. THE SIZE OF THE PASSENGER IS IRRELEVANT. IT HAPPENS EQUALLY OFTEN WHEN MY 135 LB WIFE IS IN THE FRONT SEAT AS IT DOES WHEN MY DAD OR FATHER-IN-LAW (BOTH ROUGHLY 180 LBS - 200 LBS) ARE IN THE FRONT SEAT. I LOVE THE CAR, BUT THIS SAFETY ISSUE NEEDS TO BE ADDRESSED. THE PREVIOUS RECALL/TSB HAS NOT RESOLVED OR EVEN IMPROVED THE ISSUE. IT ACTUALLY MADE IT WORSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0