Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#10806319November 23, 2015
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 45 MPH, THE HOOD UNLATCHED WITHOUT WARNING AND IMPACTED THE WINDSHIELD CAUSING DAMAGES TO THE ROOF AND SUN ROOF, AND THE WINDSHIELD GLASS CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SECONDARY HOOD LATCH FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V116000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794855November 19, 2015
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE STALLED IN THE PARK GEAR AND HESITATED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790184November 13, 2015
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
VEHICLE STRUCK TREE, ENGULFED IN FLAMES. DRIVER, SOLE OCCUPANT, ALSO ENGULFED IN FLAMES INSIDE CAR. VEHICLE WAS ON CITY STREET, NO OTHER VEHICLES INVOLVED IN CRASH.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
1
#10790070November 12, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STRUCTURE:BODY:DOOR, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNED A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING UNIT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE TRANSMISSION AND AIR CONDITIONING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING AND PULLING INTO A PARKING SPACE, THERE WAS AN ABNORMAL ELECTRICAL ODOR COMING THROUGH THE AIR CONDITION VENTS. THE VEHICLE CAUGHT FIRE. WHILE TRYING TO EXIT THE VEHICLE, THE DOOR HANDLE FAILED TO WORK. THE CONTACT WAS ABLE TO EXIT THE VEHICLE THROUGH THE DRIVER SIDE WINDOW. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,898....UPDATED 01/07/16 *BF *CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10789759November 11, 2015
POWER TRAIN
JUST PURCHASED NISSAN ALTIMA 2013 SL WITH 24,000 MILES STILL UNDER NEW CAR WARRANTY IN SEPT. PAYING $400 MONTHLY. ACCIDENTALLY BUMPED COFFEE CUP WHEN GETTING INTO CAR. A FEW WEEKS LATER THE SHIFTER STICKS IN PARK, AND YOU CAN'T GET IT OUT UNLESS YOU PAY NISSAN $1000 TO REPLACE IT. I PAYED THEM $120 TO CLEAN. IT DIDN'T WORK. THE NISSAN NORTH AMERICAN OFFICE CALLED ME TO TELL ME THAT THEY WOULD DO NOTHING. THIS IS A KNOWN MANUFACTURER DESIGN ISSUE. MY BOSS HAS A $45,000 NISSAN TITAN, AND HE HAS TO USE A SCREW DRIVER LIKE I DO TO PUSH DOWN IN THE LITTLE OPENING BESIDE THE GEARS. YOU HAVE TO LIFT THE LITTLE BOX LID TO THE LEFT OF THE GEARS. NISSAN HAS KNOWN ABOUT THIS FOR YEARS. I AM SINGLE, AND STRUGGLING TO MAKE THE CAR PAYMENT ALREADY, AND I WORK IN A REAL BAD AREA. MY SAFETY IS A CONCERN IF I CAN'T LEAVE AS QUICKLY AS I ENTER THE CAR. NISSAN DENIES THAT THIS IS THEIR FAULT AND IS TRYING TO STICK IT TO NISSAN CONSUMERS. I WILL NEVER BUY ANOTHER NISSAN, AND HAVE ALREADY TOLD 2 ALTIMA OWNERS ABOUT THIS PROBLEM, AND WILL TELL EVERYONE I SEE WHO IS CONSIDERING PURCHASING A NISSAN, OR HAS ONE. THIS HAPPENS WHEN THE CAR IS IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789760November 11, 2015
POWER TRAIN
POWER SHIFTER WILL NOT MOVE OUT OF PARK UNLESS YOU PAY NISSAN $1000 TO REPAIR. YOU CAN DO A MANUAL OVERRIDE USING A SCREWDRIVER, BUT IF YOU FORGET TO PUT THE BRAKES ON, YOU WILL GO INTO REVERSE AUTOMATICALLY WHICH CAN DAMAGE THE TRANSMISSION, OR CAUSE AN ACCIDENT. THIS IS ALSO A PROBLEM WITH THE NISSAN TITAN TRUCK. NISSAN SAID IT WAS CAUSED BY A DRINK BEING SPILLED, AND IT ONLY TAKES A DROP OR TWO. I ACCIDENTALLY BUMPED MY COFFEE CUP WHEN GETTING INTO THE CAR. A DEALER TRIED TO CLEAN THE SHIFTER, BUT IT DIDN'T WORK, AND THEY CHARGED ME $120 DOLLARS. CAR IS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789694November 10, 2015
AIR BAGS
THE PASSENGER AIRBAG DISABLED LIGHT HAS COME ON TWICE IN TWO MONTHS WHILE MY WIFE (110 LBS.)WAS SEATED SQUARELY IN THE CENTER OF THE PASSENGER SEAT.. I NOTICE THIS RIGHT AFTER STARTING ON A DRIVE. MY WIFE MOVED AROUND IN THE SEAT TRYING TO GET IT TO RECOGNIZE HER PRESENCE WITH NO LUCK. IT RESET-TED BOTH TIMES AFTER STOPPING THE CAR AND HAVING HER EXIT AND REENTER. THIS VEHICLE HAD ALREADY HAD THIS ISSUE SERVICED UNDER THE PREVIOUS RECALL. I TOOK IT TO THE DEALER LAST WEEK. THEY SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM SO THEY SENT ME HOME WITHOUT MAKING ANY REPAIR. I HAVE VIDEO EVIDENCE PUT FORGOT TO GET IT OUT OF MY WIFES PHONE BEFORE SHE LEFT FOR JAPAN FOR AQ THREE WEEK TRIP. I WILL UPLOAD IT WHEN SHE RETURNS. THIS IS MY WIFES CAR SO I WILL PUT HER NAME ON THE CONTACT FORM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806933November 9, 2015
AIR BAGS, LATCHES/LOCKS/LINKAGES:HOOD:LATCH
2013 NISSAN ALTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAG RECALL AND PRIMARY HOOD LATCH ISSUES. *SMD THE CONSUMER STATED THE AIR BAG WAS NOT WORKING PROPERLY. ACCORDING TO THE OWNER'S MANUAL, THE LIGHT WAS SUPPOSE TO COME ON AND THEN GO OFF, TO SHOE THAT IT WAS WORKING PROPERLY. THE CONSUMER WAS INFORMED THE HOOD LATCH HAD BEEN OILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788962November 6, 2015
AIR BAGS
THE FRONT PASSENGER AIR BAG LIGHT REMAINS ILLUMINATED WHEN AN ADULT PASSENGER IS SEATED IN THE FRONT PASSENGER SEAT. THIS CONTINUES TO OCCUR EVEN THOUGH THE CAR WAS SERVICED FOR THIS RECURRING PROBLEM BY THE NISSAN DEALER LAST WEEK UNDER THE RECALL CAMPAIGN. THE SOFTWARE UPDATE PERFORMED BY THE DEALER HAS NOT SOLVED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788637November 5, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 30 MPH, THE HEADLIGHTS BEGAN TO FLASH ON AND OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 64,500. ....UPDATED 12/30/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788370November 4, 2015
AIR BAGS
2013 NISSAN ALTIMA SV PURCHASED BRAND NEW, APRIL 2013.. MY PASSENGER SIDE AIRBAG LIGHT DETECTOR IS CONSTANTLY INTERMITTENTLY LIGHTING UP WHEN MY DAUGHTER, WHO IS 18 SITS IN THE SEAT..SHE WEIGHS ABOUT 115 LBS. TO GET THE LIGHT TO TURN OFF, AND THEREFORE HOPE THE AIRBAG WORKS, IF GOD FORBID WE GET INTO AN ACCIDENT, I HAVE TO TURN OFF THE CAR, HAVE HER GET OUT, THEN GET BACK IN AND THEN START THE CAR AGAIN..THIS USUALLY RESULTS IN THE LIGHT GOING OUT AND THEN WE CAN PROCEED "SAFELY" ON OUR WAY, WITH THE AIRBAG HOPEFULLY OPERATIONAL. THAT'S PRETTY BAD WHEN WE ALREADY HAVE A RITUAL TO FIGURE THIS ISSUE OUT, DON'T YOU THINK?? I DID TAKE IT TO NISSAN WHERE I BOUGHT IT NEW, 2 YEARS AGO AND THEY TOLD ME THAT SHE DOESN'T WEIGH ENOUGH FOR THE SENSOR.. I HAVE A FRIEND WHO WEIGHS 180 LBS AND THE LIGHT ALSO OCCASIONALLY GOES ON WITH HER IN THE SEAT!! SO, BY NISSAN'S REASONING, THEN 180 LBS ISN'T ENOUGH TO ACTIVATE THE SENSOR???? SHE LOVES IT BECAUSE IT MAKES HER FEEL THINNER, BUT SERIOUSLY, THIS IS RIDICULOUS! SOMETHING IS OBVIOUSLY WRONG WITH EITHER THE AIRBAG OR SENSOR! NOW, I SEE NISSAN HAS A RECALL FOR THIS EXACT SAME ISSUE THAT I HAVE BEEN DEALING WITH FOR 2 YEARS, BUT SOMEHOW, MY CAR IS EXCLUDED WHEN THIS IS EXACTLY WHAT I HAVE HAD ISSUES WITH. WHAT IS THE REASONING HERE?? ALSO, I LIVE IN FLORIDA, WHERE THE HUMIDITY IS VERY HIGH AND I KNOW THERE HAVE BEEN MANY ISSUES WITH THE TAKATA AIRBAGS WHERE THE HUMIDITY IS HIGH, LIKE HERE WHERE I LIVE AND DRIVE. PS,...OTHER THAN THIS, I REALLY DO LOVE THIS CAR..WISH THIS WOULD GET STRAIGHTENED OUT, OR NISSAN MAY HAVE SOME LAWSUITS ON THERE HANDS WITH REGARDS TO THESE AIRBAGS!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788119November 3, 2015
STRUCTURE:BODY
WHILE GOING AROUND 55MPH ON THE HWY 55, HOOD JUST POPPED WITHOUT ANY WARNING, HITTING THE WINDSHIELD AND ROOF. THIS CAUSED MAJOR BODY DAMAGE TO BOTH FENDERS, HOOD AND ROOF. BEFORE DRIVING THE CAR, I ALWAYS WALK AROUND IT TO CHECK TIRE INFLATED OK, HOOD/TRUNK/DOOR CLOSE/LATCHED. THIS HAPPENED OCT17. WENT TO THE NISSAN DEALERSHIP AND ALSO CALLED NISSAN CUSTOMER SERVICE MONDAY OCT 19. CUSTOMER SERVICE SAID THIS DAMAGE WOULD BE COVERED BY THEIR HOOD LATCH RECALL THAT I WAS NOT AWARE OF. IT'S BEEN 2 WEEK AND STILL WAITING FOR WARRANTY CLAIMS TO APPROVE FIX. HOOD IS VIBRATING WHEN I GO OVER 55MPH AND SO AFRAID THIS NIGHTMARE MIGHT HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787330October 30, 2015
ENGINE, UNKNOWN OR OTHER
I HAVE A 2013 ALTIMA THAT SHUDDERS/HESITATE/VIBRATES INTERMITTENTLY UPON ACCELERATION. I HAVE TAKEN IT TO THE DEALERSHIP TWICE. UPON PICKING UP MY CAR, I HAVE BEEN TOLD THAT THE ISSUE COULD NOT BE DUPLICATED. THE PROBLEM STARTED AT APPROXIMATELY 25,000 MILES. I AM KNOW AT 54,000 MILES AND FEAR THAT THE WARRANTY WILL BE UP BEFORE A SOLUTION IS FOUND. THE SHUDDERING/VIBRATION/HESITANCY CAN HAPPEN ANYWHERE. I HAVE RESEARCHED THE ISSUE ONLINE AND FOUND NUMEROUS COMPLAINTS, HOWEVER, NO RECALLS.. I AM SURE NISSAN KNEW OF THE DEFECT PRIOR TO RELEASING THE VEHICLES AND SOMETHING NEEDS TO BE DONT TO CORRECT THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786772October 28, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT WAS OCCUPIED BUT THE PASSENGER SIDE AIR BAG OFF WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE SEAT WAS BEING OCCUPIED BY A 180 POUND PASSENGER. THE VEHICLE WAS PREVIOUSLY TAKEN TO A DEALER WHERE THE FRONT PASSENGER AIR BAG SYSTEM WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO INDICATED THAT THE SYSTEM WAS OPERATING AS NORMAL AND THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.....UPDATED 12/30/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786788October 28, 2015
AIR BAGS
THE CAR RANDOMLY DISPLAYS THE FRONT PASSENGER AIRBAG DEACTIVATION LIGHT WHEN THE SEAT IS EITHER OCCUPIED BY SOMEONE WEIGHING 130-180 POUNDS OR THE SEAT IS EMPTY. ALL COMPONENTS OF THE FRONT PASSENGER SYSTEM HAVE BEEN REPLACED AND RECALL NUMBER 14V138000 HAS BEEN PERFORMED. SINCE THIS RANDOMLY HAPPENS, NISSAN SAYS "IF THEY CAN'T DUPLICATE THE PROBLEM, THEY CANNOT AND WILL NOT FIX IT." THIS STARTED AT APPROXIMATELY 20,000 MILES AND HAS CONTINUED SINCE. THE VEHICLE WAS BEING DRIVEN ON THE ROADWAY AND THE LIGHT WILL SOMETIMES COME ON. A NISSAN REP SAID TODAY, OCTOBER 29, 2015, THAT IF THE FRONT PASSENGER AIRBAG WAS TO DEPLOY WHILE OCCUPIED BY MY WIFE(5' 5" 180 POUNDS) OR DAUGHTER(4' 10" 130 POUNDS) THAT "THEY WOULD BE SERIOUSLY HURT OR KILLED IF THE AIRBAG DEPLOYED." I HAVE PICTURES AND VIDEOS SHOWING THE MALFUNCTION. IT HAS HAPPENED ON NUMEROUS DATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786281October 27, 2015
ENGINE
WHILE DRIVING AT SLOW SPEEDS THE CAR BEGINS TO LURCH AND THEN STALLS. THIS HAS HAPPENED 3 TIMES IN THE PAST TWO DAYS. IN ADDITION, WHEN YOU STOP AT A REDLIGHT AND THEN START TO GO AT THE GREEN LIGHT THE CAR STALLS. THIS HAPPENED LAST NIGHT AND WE WERE ALMOST HIT BY THE CAR BEHIND US. THE CAR STALLED AT THE LIGHT SO WE HAD TO PUT THE CAR IN PARK, THEN PUT YOUR FOOT ON THE BRAKE TO START THE CAR, AND THEN PUT IN DRIVE. THE CAR LUNGED FORWARD BUT STALLED AGAIN IN THE MIDDLE OF A INTERSECTION. WE REPEATED THE START UP PROCESS AND THE CAR DROVE HOME. THIS MORNING THE SAME THING HAPPENED AGAIN. WE CALLED NISSAN AND THEY ADVISED THERE ARE NO RECALLS FOR THIS. THIS CAR IS SIMPLY NOT SAFE TO DRIVE IN THIS STATE. WE DROPPED THE CAR OFF AT A DEALER THIS MORNING. I AM PROVIDING THIS INFORMATION BECAUSE MANY OTHERS HAVE AS WELL. OUR CAR JUST WENT OVER 36000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785993October 26, 2015
AIR BAGS
PASSENGER SIDE AIRBAG LIGHT DOES NOT CYCLE OFF WHEN A ADULT IS ON BOARD. THIS OCCURS APROX 15% OF THE TIME AND REQUIRES THE CAR TO BE SHUT DOWN AND RESTARTED. THIS MITIGATES THE PROBLEM MOST OF THE TIME. CAR HAS BEEN IN FOR REPAIRS FOR THIS PROBLEM ON 3 OCCASIONS TO INCLUDE THE SPRING 14 ALGORITHM RECALL. IF ANYTHING, THE COMPUTER REPROGRAM MADE IT WORSE. NISSAN DEALERS HAVE NO FIX AND IGNORE THE PROBLEM. DEALER TREATS ME LIKE IT IS MY IMAGINATION EVEN THOUGH I HAVE VIDEO RECORDED THE LIGHT ON AT SPEED SEVERAL DOZEN TIMES. MY CAR IS A LEASE AND IT IS GOING BACK IN 6 MONTHS. THIS PROBLEM IS DEPENDENT ON THE "BOOT" PROCESS FAILING. THE LIGHT DOES NOT COME ON DURING TRAVEL IF IT PROPERLY CYCLES WHEN THE CAR IS STARTED. IF THE LIGHT SUCCESSFULLY GOES OUT 5 SECONDS AFTER START, IT STAYS OUT. I AM ASSUMING THAT THE PASSENGER AIRBAG IS ENGAGED AND WILL FUNCTION? THIS PROBLEM HAS OCCURRED FROM THE VERY FIRST DAY UNTIL NOW, ONGOING....35800 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783798October 20, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BACKUP CAMERA SIGNAL TO SCREEN FAILS AND LOSES PICTURE WHEN BACKING UP. STATIC APPEARS ON SCREEN. OCCURS WITH RANDOM REVERSE MOVEMENT. USUALLY FROM PARKING LOT OR STALL, INDOOR OR OUTDOOR, EVEN OWN PRIVATE DWELLING GARAGE. ATTEMPTED REMEDY BY NISSAN SERVICE WAS TO REPLACE AUDIO COMPONENT BUT STILL RECURS. HAS HAPPENED ABOUT 8 TIMES SO FAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783624October 20, 2015
AIR BAGS
I HAVE A 2013 NISSAN ALTIMA. THE PASSENGER SEAT AIR BAG OCCUPANT SENSOR COMES ON SHOWING THAT THE PASSENGER AIR BAG IS TURNED OFF WHEN AN ADULT IS SITTING IN THE SEAT. THE ADULT IS 200 LBS. THE LIGHT WILL STAY ON WHILE DRIVING. MY CAR WAS RECALLED FOR THE OCCUPANT SENSOR CLASSIFICATION RESET. IT DID NOT CHANGE ANYTHING. IT STILL DOES THE SAME THING. I HAVE COMPLAINED ABOUT IT NUMEROUS TIMES TO THE DEALER. THE DEALER SAYS THERE IS NO FIX FOR THIS AND NO CODES IN THE COMPUTER. IT SEEMS THAT IF THE PASSENGER SITS IN THE CAR, BUCKLES THE SEAT BELT BEFORE THE CAR IS STARTED THEN THE ISSUE HAPPENS LESS OFTEN, AS IF THE CAR ONLY CHECKS IF THE SEAT IS OCCUPIED ON STARTUP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783206October 19, 2015
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 45 MPH, THE HOOD UNLATCHED INDEPENDENTLY, STRUCK THE WINDSHIELD AND REMAINED IN THE UPRIGHT POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000. UPDATED 02/05/16*LJ THE C ONSUMER STATED THE PROBLEM WAS CORRECTED. UPDATED 04/05/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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