Nissan Altima Complaints (2015)

955 consumer complaints on file.

#11518307April 21, 2023
STRUCTURE:INTERIOR PANELS:SUN VISOR
The contact owns a 2015 Nissan Altima. The contact stated while driving approximately 60-65 MPH, the sun visor independently lowered, obstructing the contact’s view. The contact attempted to place the sun visor back in the upright position but was unable to. The contact took the vehicle to the dealer who confirmed that the failure was a normal occurrence. The sun visor had not been replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516885April 13, 2023
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2015 Nissan Altima. The contact stated that while driving at an undisclosed speed, the illumination from the headlights were extremely dim, creating a visibility hazard for the driver. The local dealer and manufacturer were notified of the failure, and the contact was informed that the headlight assemblies was faulty and need to be replaced. The vehicle was not yet repaired. The failure mileage was unknown. UPDATE 06/01/2023- copy of reimbursement claim ,notice of class action settlement, and quality action notice sent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515312April 3, 2023
SERVICE BRAKES, STEERING, SUSPENSION
My car only has 36,400 miles. I went for an oil change at a third party garage and was told my front control arms are cracked and need to be replaced. I went to the dealer who confirmed this and also said there was a recall on the rear control arms. I have talked to numerous mechanics who said that the control arm should not be failing at 36,400 miles. I contacted Nissan asking them to help me with the cost of the front control arms since they are failing at such low mileage. They are not willing to do anything. I feel like the front should be replaced by the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514971April 1, 2023
EXTERIOR LIGHTING
Very dim headlights which create issues in less than ideal nighttime conditions.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11513732March 25, 2023
SUSPENSION
The right rear lower control arm broke away from where the bushing is. It was the innermost bushing towards the center of the vehicle. It appears the metal is rather thin and rusted away. While driving, loss of control happened. With a bit of occasional snow on the road it was really bad as the car went from tar to a later of snow. The tire sat a bit sideways
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513639March 24, 2023
STRUCTURE:BODY
When driving the car the hood flew up damaging the hood, windshield, and corner of the top fenders
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513076March 21, 2023
ELECTRICAL SYSTEM
Left headlight not working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512852March 20, 2023
POWER TRAIN
The contact owns a 2015 Nissan Altima. The contact stated while driving 45 MPH, the vehicle jerked abnormally and failed to properly accelerate. The contact stated that the check engine warning light was illuminated. After several minutes, the vehicle started to operate as designed. The vehicle was taken to the dealer but was not diagnosed. The vehicle was taken to an independent mechanic, but the contact was unsure what needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511742March 14, 2023
ELECTRICAL SYSTEM, POWER TRAIN
In 3 different occasions in this same particular order my car would start to slowly loose acceleration of only letting me drive to 10mph before lights on dash would come on such as ps,abs,traction control ect. Then my radio would shut off followed by my whole dashboard before completely the whole vehicle would completely shutdown on me and I could not start up again. I replaced the battery and put in a new alternator, but continued doing the exact same issue. I took it to a mechanic and he determined that for whatever reason the new alternator was not sending out the power and replaced it again and have to reprogram the entire computer because it was sending all kinds of codes that had nothing to do with my vehicles issue. He also noticed the continues whining sort of whistling noise coming from the powersterring as I have read in the past that people have that same problem on this particular model. As of this moment its been about 1 month and has not yet stalled on me for now, but it is very dangerous when this happens in the middle of the street or highway when your running at a certain speed and cannot control your steering since its powersterring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511382March 12, 2023
EXTERIOR LIGHTING
I have a 2015 Nissan Altima with the headlight delamination recall warranty. The dealership found that my vehicle was affected by faulty headlights. Diagnosed in May of 2022 and was told new headlights would be ordered. It is now March of 2023 and I still cannot drive my vehicle at night due to poor illumination on roadway. This concerns me as a sfety issue that they refuse to expedite, also that they admit was their issue to repair. It should not take 10months to get headlight parts into their dealership. As I mentioned the vehicle is not driveable at night safely. I ask that you look into this issue with the dealership and their lack of support to assist me as an owner. I was always told that the headlights have not come in yet and that I just have to wait. I pray they still honor the warranty work as the warranty period has expired in just waiting for the headlights to arrive. They did diagnose issue and order headlights within the warranty period. Dealership name and phone# Razzari Nissan Service Dept. Merced,CA. 95340 209-354-2400
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510034March 3, 2023
AIR BAGS
The contact owns a 2015 Nissan Altima. The contact stated that the air bag waring light was illuminated. The vehicle was taken to an independent mechanic and the mechanic stated the vehicle was experiencing the failure listed in NHTSA Campaign Number: 15V681000 (Air Bags) and advised the contact to contact the dealer. The dealer was contacted, and the dealer stated that the vehicle was not under recall. The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was not included in the recall. The failure mileage was 53,680.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509447February 28, 2023
POWER TRAIN
The contact owns a 2015 Nissan Altima. The contact stated that there was an abnormal winding sound detected coming from the vehicle. The transmission warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The approximate failure mileage was 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508662February 23, 2023
WHEELS
Driving on Highway when all of a sudden i started fishtailing in both lanes, I was able to regain control after about 5seconds by slowing down , I was still having control issues until i got to a speed of 20-30 mph. Luckily i was only few hundred feet from my exit and got off and stopped at gas station. Looked underneath and noticed the lower control arm came off or broke off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508524February 22, 2023
UNKNOWN OR OTHER, EXTERIOR LIGHTING, AIR BAGS
I bought 2015 Nissan Altima from Cars Express on 2/17/2023. He breached verabal agreement and will not fix the safety issues. I paid him for the paint job on front bumper and paid for the paint. Witnesses that he would pay then refused pay the paint men so I paid them once vehicle was in my possession front blinkers do not work headlight out. Safety sensor is cut. Air bag light came on and says air bags not on check engine light came on.. I tried to talk to him about safety concerns and I asked to return the vehicle for full payment including the paint and paint job I already paid him. The car was a salvage rebuilt and the hood of the car needed to be aligned that wasn’t done, safety concern is hood might open while I’m driving. He defrauded/scammed me. I’m stuck with an vehicle that is not safe, he does his own repairs which he told me he takes them a mechanic. He buys wrecks and chop shop fixes them. The car was inspected on 1/14/2023 by [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506723February 11, 2023
EXTERIOR LIGHTING
My car is part of the headlight settlement from a lawsuit against Nissan. I followed the settlement guidelines and took my car to the dealer for assessment. The dealer agreed that my headlights were defective and ordered the replacement set. The low beam headlights on my car are useless at night...often I have to drive with the high beams on to see anything. They are a safety hazard and I cannot believe there are not more accidents because of them. The headlights ordered for my car have not come in at this time. It has been 10 months since they were ordered. The parts department states that Nissan has been very slow to provide the numerous sets of headlights ordered by their dealership. I could replace the headlights on my own because you can buy new oem Nissan headlights online for 600 a pair. If I can buy them new online what is Nissan's hold up sending them out? In the meantime, I am reluctant to drive my car at night for safety concerns. Nissan admitted no wrong doing in the lawsuit and appear to be in no hurry to make it right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505718February 5, 2023
SUSPENSION
On 7/22/2022, our 2015 Nissan Altima began to shake heavily while being driven at approximately 30 mph. Please note that our 16 year old newly licensed son was driving the vehicle when this occurred. The traction control light came on and the vehicle was unable to be driven safely. Thankfully, he was able to get to the side of the road and we were able to have the car towed to our mechanic. It was determined that the driver side left rear lower control arm had completely broken off due to corrosion. Pictures attached. The left rear control arm was replaced by our mechanic. On 2/3/2023, our 2015 Nissan Altima was being driven at approximately 30mph by our 16 year old son when he reported a knocking sound and the car began to shake. He reported the traction control light came on and he had to maneuver the car to the side of the road. Photos attached. The car needed to be towed to our mechanic as it was unsafe and unable to be driven. It was determined that that the passenger side right rear lower control arm had completely broken off due to corrosion. The car is currently waiting to be repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505129February 2, 2023
POWER TRAIN
The contact owns a 2015 Nissan Altima. The contact stated that while driving approximately 30 MPH, the vehicle lost motive power and stalled. The contact was able to coast to the side of the road and discovered that the transmission had completely failed. There were no warning lights illuminated. The vehicle was towed back to the residence. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the transmission failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504962February 1, 2023
EXTERIOR LIGHTING
I am the original owner of this 2015 Nissan Altima and I am having difficulty seeing when driving at night. The headlights are very dim. I recently (12/9/22) took my car in for service for a separate recall dealing with the hood latch. I mentioned the issue with the dim lights to them at that time and they inspected my headlights. They inspected my lights and agreed that they were dim and they informed me that the headlight assemblies needed to be replaced. They even provided me a copy of a Nissan Service Campaign (Ref PC861) dealing with halogen headlights dimming due to quality defect on the vehicle causing the delamination of the headlight assembly. However, they told me that it would not be a covered repair because the campaign had expired about 10 weeks prior to my visit. They recommended I call Nissan USA and see if they could help me. I did that and they basically told me No. I spoke to several people in the organization. I feel like this is a safety issue when driving the vehicle at night and since it is a known defect and I am the original owner I believe it should be covered. The cost of the repair is $1,300. I will attach my service department paperwork from 12/9/22 where it states the lights are bad, a copy of the Nissan Service Campaign that the dealership gave me, and a copy of a Class Action Settlement concerning this same issue for your review. I have spoken to Nissan USA several times without success so I am hoping you can help me resolve this problem. I even tried to resolve it through the Better Business Bureau but they are being told by Nissan that the car is outside the warranty. I believe a safety issue like this should be covered outside the original warranty. Thanks in advance for your help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504572January 30, 2023
SUSPENSION
I changed out my sway bar links cause I keep hearing a klunk sound ( metal on metal) and noticed how rusted and brittle the rear control arms. I'm afraid to drive the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503993January 27, 2023
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2015 Nissan Altima. The contact stated that while driving at various speed, the front driver’s and passenger’s side low-beam headlights were extremely dim. The headlights failed to operate as designed. Due to the failure, the contact used the high-beam headlights while driving. Additionally, the contact stated that he had replaced the front driver’s and passenger’s side light bulbs however, the failure recurred. No warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacture was notified of the failure and the contact was informed that he had not filed a warranty extension. The failure mileage was approximately 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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