Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#10816625December 28, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
PURCHASED CAR MAY OF 2013, PRE-OWNED CERTIFIED AND ONLY 21000MILES. FROM ONSET OF OWNERSHIP, BRAKES MADE NOISES, "CYCLOP BRAKE LIGHT IN REAR WINDOW WOULD BLINK CONSTANTLY, DASH LIGHTS WOULD GO FROM DIM TO BRIGHT ALL THE TIME. THE CAR WOULD HESITATE WHEN LEAVING STOP POSITION, PUSHING ELECTRONIC START BUTTON WOULD NOT WORK OFTEN. DEALERSHIP ALWAYS SAID THAT THE SITUATION COULD NOT BE DUPLICATED. ON DEC. 2ND, 2015 WHILE DRIVING HOME I WAS APPROACHING A STOPPED CAR IN THE MIDDLE OF THE ROAD AND TRIED TO SLOW BELOW THE 20MPH I WAS DRIVING AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND ALL DASH LIGHTS WENT BLANK AND THE CAR STALLED RESULTING IN A COLLISION. THE CAR WOULD NOT START FOR OVER 2 HOURS. THE DEALERSHIP ASKED ABOUT THE KEY FOB LOCATION AND BATTERY CONDITION AND THE BATTERIES WERE GOOD AND KEY FOB WAS ON FRONT SEAT WHERE IT ALWAYS WAS. I FILED A CUSTOMER COMPLAINT WITH NISSAN CONSUMER AFFAIRS ON DEC, 4TH 2015 AND CONSTANTLY GOT RUN-AROUNDS WITH NO CALL BACKS SEVERAL TIME. I WAS LEFT WITHOUT A VEHICLE AND NO HELP FROM DEALERSHIP OR NISSAN CONSUMER AFFAIRS. WHILE READING THE MANY COMPLAINTS OF OTHER ALTIMA'S I WAS SO CONCERNED WITH MY SAFETY AND HEALTH I PURCHASED ANOTHER CAR. I BELIEVE I HAD AN ELECTRICAL ISSUE FROM THE BEGINNING AND IT COULD NOT BE DIAGNOSED AND IT ENDED UP WITH A COLLISION INVOLVING ANOTHER CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10816258December 26, 2015
UNKNOWN OR OTHER
RIGHT FRONT INSIDE DOOR HANDLE INOPERABLE. REPLACED INSIDE DOOR HANDLE ASSEMBLY (PART NUMBER 80670-3TA0D)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816201December 25, 2015
UNKNOWN OR OTHER
ON 12/25/15 AFTER LEAVING GAS STATION, HOOD OF CAR CAME OPEN AND CRASHED INTO WINDSHIELD. I IMMEDIATELY PULLED OVER AND THANKFULLY THEIR WERE NO CARS IN FRONT OF ME NOR THE REAR OF ME. IT DID NOT CRACK THE WINDSHIELD, BUT DAMAGE HAS BE DONE TO HINGE AND SOME BODY DAMAGE WHEN THE HOOD FLEW OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811933December 23, 2015
ELECTRICAL SYSTEM
DASHBOARD CLUSTER WENT OUT WHILE DRIVING. LOST SPEEDOMETER, ODOMETER AND ALL OTHER GAUGES ETC. CAR ONLY HAD 42,000 MILES ON IT. I TURNED MY CAR ON AND STARTED DRIVING OUT OF A PARKING LOT WHEN IT WENT OUT. I PULLED OVER, RESTARTED MY CAR AND STILL NOTHING. HAD TO EXIT CAR TO SEE IF LIGHTS/BLINKERS WERE WORKING AND THEY STILL WERE, BUT NO SIGN FROM INSIDE THAT THEY WERE. DROVE HOME AND SCHEDULED APPOINTMENT AT NISSAN DEALERSHIP THE NEXT MORNING. NISSAN NOT EVEN WILLING TO ADMIT THIS IS A SAFETY ISSUE. ABOUT A $1,000 REPAIR, WITH CAR JUST OUTSIDE OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811611December 21, 2015
ENGINE
CAR INTERMITTENTLY STALLS WITHOUT WARNING. CAR IS UNDER ORIGINAL MANUFACTURER WARRANTY. CAR DIED ONCE WHILE I WAS IN MOTION DRIVING THROUGH AN INTERSECTION, 3 TIMES WHILE STOPPED ON A HIGHWAY AT A TRAFFIC LIGHT AND ONCE IN MY DRIVEWAY WHILE I WAS MOVING. HAS BEEN TO 2 DIFFERENT DEALERS, 2 TIMES EACH FOR A TOTAL OF 4 REPAIR ATTEMPTS, CONTINUES TO STALL. 5TH REPAIR ATTEMPT SCHEDULED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809926December 13, 2015
POWER TRAIN
I BOUGHT A 2013 NISSAN ALTIMA FROM ENTERPRISES CAR SALES WITH 44,669 MILES ON IT, AT 1 MONTH LATER I STARTED HAVING TRANSMISSION PROBLEMS BUT EVERY TIME I WOULD TAKE THE CAR BACK THE PROBLEM WOULD GO PHANTOM. AT 8 MONTH LATER THE TRANSMISSION GOES OUT. ENTERPRISE LIED AND SAID THAT I NEVER REPORTED THE PROBLEM. IT IS NOT NORMAL FOR A TRANSMISSION TO GO OUT SO SOON, WHAT CAN I DO ABOUT THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809658December 11, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809212December 9, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING AT 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, ON SOME OCCASIONS, THE VEHICLE VIBRATED SEVERELY WHILE IDLING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CONTINUOUSLY VARIABLE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808945December 8, 2015
POWER TRAIN
MY CAR JERKS HARD AT LOW SPEED AROUND 15-20 MPH WHILE DECELERATING ON CITY STREETS. IN BUMPER TO BUMPER TRAFFIC THE CVT TRANNY IS AT ITS WORSE. IT FEELS LIKE THE TRANNY CAN'T DECIDE WHAT IT NEEDS TO DO. ALSO, BETWEEN 60-65 MPH ON THE HIGHWAY THERE IS A JUDDER FEELING LIKE THE CAR IS MOVING ACROSS A WASH BOARD. TOOK CAR TO THE DEALER ON 02DEC15, TCM WAS REPROGRAMED. 08DEC15, CAR HAS THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809137December 8, 2015
POWER TRAIN
THE NATURE OF MY COMPLAINT IS CENTERED AROUND THE NOW DEFUNCT TRANSMISSION (CVT) IN MY 2013 NISS ALT SV ONLY HAS 82000 MILES ON IT. THE CAR HAS BEEN DRIVEN PRIMARILY AS A COMMUTER CAR TO AND FROM WORK EVERYDAY (164 MILES) ROUNDTRIP. THERE WERE NO CODES, HAD THE CAR CHECKED BY THE LOCAL AUTO ZONE. THE FIRST NOTICEABLE PROBLEM OCCURRED ON SUNDAY, NOVEMBER 29TH, 2015, I WAS COMING HOME FROM ABOUT A 150-MILE TRIP AND STOPPED TO TAKE A RESTROOM BREAK, PARKED THE CAR, RAN INTO THE STORE, CAME BACK OUT AND CRANKED IT UP. WHEN I STARTED TO BACKUP THE CAR BOBBLED AND SHUTTERED SOMETHING FIERCE AND WENT DEAD. AFTER MAKING IT TO THE INTERSTATE I TRAVELED ABOUT 15 MILES TO THE NEXT TOWN, WHEN I GOT TO THE STOP LIGHT THE CAR DIED. I MANAGED TO CRANK IT BACK UP AND GET HER GOING AGAIN ON MY WAY HOME. AFTER MAKING IT HOME THE CAR WAS PARKED UNTIL THE NEXT MORNING. GOING BACK TO WORK THE NEXT DAY WITH NO PROBLEMS (NOV 30TH, 2015), ON THE WAY HOME FROM WORK, I STARTED TO NOTICE THAT THE CAR WAS VERY SLUGGISH IN RESPONSE TO THROTTLE AND FELT LIKE IT WASN'T DOWNSHIFTING, SOMETHING WAS RIGHT'I IMMEDIATELY CALLED THE NISSAN DEALERSHIP AND SETUP SERVICE FOR DECEMBER 03, 2015 AND TOLD THEM THAT THE TRANSMISSION NEEDED TO BE LOOKED AT. ABOUT 3 MILES FROM THE HOUSE THE CAR WAS HAVING SOME DEFINITE PROBLEMS WITH ACCELERATION. I MANAGED TO MAKE IT HOME AND PARKED THE CAR THINKING NOTHING OF IT. A COUPLE OF HOURS LATER I DECIDED TO LEAVE FOR A BITE TO EAT, WHEN I GOT IN AND PUT IT IN GEAR, NOTHING, THE CAR WOULD NOT MOVE IN FORWARD OR REVERSE. CALLED NISSAN USA AND OPENED A CASE, HAD THE CAR TOWED TO THE DEALERSHIP DEC 01, 2015. THE NEXT DAY DEC 02, 2015 THE DEALERSHIP CALLED AND SAID THE TRANSMISSION HAD AN 'INTERNAL FAILURE' (NO CODES) AND THE COST TO REPAIR WOULD BE AROUND $3200, NISSAN IS REFUSING TO PAY FOR THE FAULTY TRANSMISSION AND DENIES THAT THERE IS A ONGOING PROBLEM WITH THE CVT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808912December 7, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
1) THE LOW BEAM HEADLIGHTS ARE ENTIRELY INADEQUATE TO PROVIDE SUFFICIENT LIGHTING INTENSITY AND DISTANCE. THE LIGHTS BARELY ILLUMINATE ABOUT 2 CAR LENGTHS AHEAD, WHICH IS TOO SHORT A DISTANCE AT SPEEDS ABOVE 25-30MPH, MAKING HIGHWAY TRAVEL AT NIGHT VERY DANGEROUS. OBJECTS IN THE PATH OF TRAVEL AND ON THE SIDE OF THE ROAD ARE NOT VISIBLE IN TIME TO SAFELY RESPOND. STREET SIGNS AND TURNS ARE NEARLY IMPOSSIBLE TO IDENTIFY. NISSAN DEALER SAYS MY PROJECTOR LENS HAVE ON THEM WHICH CANNOT BE CLEANED. QUOTED $1000 TO REPLACE BOTH HEADLIGHTS. I DO NOT AGREE, UNITS ARE SEALED FROM FACTORY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10808547December 5, 2015
AIR BAGS, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
IF I'M DRIVING, WHEN I TRY TO STOP THE CAR, I PRESS THE BRAKES THE BRAKES DO NOT ACTIVATE. THE CAR DOES NOT STOP IT KEEP ROLLING ON. I HAVE TO PAT THE BRAKES TO STOP THE CAR OR PRESS THE BRAKE A SECOND TIME FOR THE BRAKES TO CATCH. IT FEELS AS THOUGH IT SLIPS PASS THE BRAKES! I ALSO TOOK MY CAR TO NISSAN FOR THE LATCH RECALL EVERY SINCE I GOT THE RECALL "FIXED" THE PASS AIR BAG LIGHT POPS ON WHEN NO IS IN THE PASSENGER SEAT AND MY CAR WILL STATE THAT I HAVE 100 MILES (MORE OR LESS) OF FUEL BUT MY FUEL GAGE WILL READ EMPTY AND I WILL NEED GAS AS THE GAUGE STATES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807652December 1, 2015
ENGINE
CAR RANDOMLY SHUTS OFF IN STOP AND GO TRAFFIC AFTER DRIVING OVER 20 MILES. CAR HAS BEEN TOWED TO LOCAL DEALERSHIP TWICE, HOWEVER, THE DEALER IS UNABLE TO DUPLICATE. CAR SHAKES, SHUDDERS, CUTS OFF. CAR WILL RESTART BUT GAS HAS TO PRESSED EXCESSIVELY HARD FOR ENGINE TO TURN OVER, CAR CONTINUE TO JERK WHILE RESTARTING. LOCAL DEALERSHIP HAS HAD MY CAR FOR 30 DAYS! I WAS TOLD THAT NISSAN AMERICA WAS CONTACTED FOR DIRECTION, CAR MAY REQUIRE SOFTWARE UPGRADE AND/OR NEW TRANSMISSION. WHICH IS SPECULATION! THE SERVICE ADVISOR WAS TOLD BY THE MECHANIC THAT THEY ARE NOT 100% THAT THIS SOLUTION WILL FIX THE PROBLEM. SINCE THE LOCAL DEALERSHIP WAS UNABLE TO DUPLICATE NO REPAIRS HAVE BEEN MADE. I HAVE SEEN SEVERAL COMPLAINTS OF THE SAME ISSUE ON THE 2013 AND PRIOR YEAR MODELS. I WILL ALSO FILE ANOTHER FORMAL COMPLIANT WITH NISSAN AMERICA. THIS CAR IS NOT SAFE TO DRIVE AS IT RANDOMLY SHUTS OFF WITHOUT WARNING OTHER THAN THE VIOLENT SHAKING AND SHUDDER IMMEDIATELY BEFORE THE CAR SHUTS OFF! THUS FAR THE CAR CUTS OFF WHEN STATIONARY, IF THE GAS IS PRESSED BEFORE THE CAR CUTS OFF COMPLETELY THE CAR WILL SELF CORRECT AND NOT SHUT OFF. THIS HAS HAPPENED TWICE IN 6 MONTHS ON A CITY STREET, THIS CAR HAS A LITTLE OVER 60K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807711December 1, 2015
FUEL/PROPULSION SYSTEM
ENGINE LIGHT COMES ON AGAIN AFTER SERVICE, WARRANTEE EXPIRES AND SAME CONDITION REQUIRES $400 SERVICE TO REPLACE AIR/FUEL SENSOR. DURING WARRANTEE IT ONLY REQUIRED REPROGRAMMING THE ECM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807841December 1, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE OCS WARNING LIGHT REMAINED ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE PASSENGER SUSTAINED HEAD AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10807498November 30, 2015
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 10 MPH, THE SAFETY LATCH ON THE HOOD OF THE VEHICLE FRACTURED AND CAUSED THE HOOD TO FLY UP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 46,000. ...UPDATED 02/19/16 *BF THE CONSUMER WAS INFORMED THE LATCH BROKE, THERE WAS SOME DAMAGE TO THE HOOD OF THE VEHICLE. UPDATED 02/24/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807635November 30, 2015
EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHTS ARE ENTIRELY INADEQUATE TO PROVIDE SUFFICIENT LIGHTING INTENSITY AND FAILED TO SAFELY ILLUMINATE THE STREET AHEAD OF YOU. THIS CREATES A VERY DANGEROUS SITUATION WHEN DRIVING AT NIGHT, WHILE RAINING, OR UNDER ANY LOW VISIBILITY CONDITIONS SINCE YOU ARE NOT ABLE TO SEE OBJECTS, EVEN WORST, PEDESTRIANS IN THE PATH OF TRAVEL. THIS ISSUE HAS BEEN PRESENT SINCE I BOUGHT THE CAR (BRAND NEW), BUT BECAME A REAL SERIOUS AND SAFETY HAZARD BETWEEN 15K-20K MILES. UNFORTUNATELY, I HAVE TO CONSTANTLY DRIVE WITH THE HIGH BEAMS AT NIGHT LEAVING OTHER DRIVERS WITH A PARTIAL BLINDNESS; WHICH I CONSIDER IT UNFAIR AND UNSAFE, TOO. SOMETIMES, WHEN I SWITCH TO LOW FOR AN ONCOMING VEHICLE, I SUDDENLY FIND MYSELF DRIVING COMPLETELY WITHOUT SUFFICIENT LIGHT. MY EYES BECOME PARTIALLY BLIND DUE TO THE CHANGE IN LIGHT INTENSITY. AS A SAFETY PROFESSIONAL IN THE AVIATION INDUSTRY, I HOPE THAT NISSAN AND NHTSA DO SOMETHING SOONER, BECAUSE TOMORROW MIGHT BE TOO LATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807302November 28, 2015
AIR BAGS
PASSENGER AIR BAG LIGHT COMES ON INTERMITTENTLY WITH AN ADULT PASSENGER IN THE FRONT SEAT WEIGHING APPROXIMATELY 140 LBS. THE YELLOW AIRBAG OFF LIGHT COMES ON INTERMITTENTLY. IT USUALLY GOES OUT AFTER ABOUT FIVE SECONDS. SOMETIMES IT STAYS ON. I SOMETIMES PULL OVER AND TURN OFF THE CAR AND RESTART AND IT USUALLY GOES OUT LIKE IT IS SUPPOSED TO. TOOK CAR TO DEALERSHIP WHERE WE BOUGHT IT. THEY SAID THEY COULDN'T DUPLICATE THE PROBLEM. THEY RESET THE COMPUTER. PROBLEM STILL PERSISTS. I HAVE MADE SEVERAL COMPLAINTS WITH THE DEALER. DEALERSHIP SAID THEY COULD NOT RESOLVE THE PROBLEM BECAUSE IT IS A WEIGHT ISSUE WITH THE PERSON SITTING IN THE SEAT. 140 LBS AND UNDER THE LIGHT MIGHT COME ON. LOOKING ONLINE, IT LOOKS LIKE MANY PEOPLE ARE HAVING SAME PROBLEM. THIS IS A DEFINITE SAFETY HAZARD. WHEN LIGHT IS ON, AIR BAGS WON'T DEPLOY IF IN AN ACCIDENT OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806647November 25, 2015
AIR BAGS, SEATS
FRONT PASSENGER AIRBAG REMAINS DISABLED WHEN FULL SIZED ADULT IS SITTING IN FRONT PASSENGER SEAT. CAR WAS TAKEN TO DEALER OVER ONE YEAR AGO FOR RECALL ON THIS ISSUE. STILL HAS NOT BEEN RESOLVED. NEW RECALL ISSUED OCT 2015, TOOK VEHICLE TO NISSAN FOR FIX ON 11/24/15. NISSAN WILL NOT FIX, SAY THEY HAVE NO WAY TO FIX THE ISSUE. NISSAN STATES I WILL HAVE TO CONTINUE TO DRIVE A VEHICLE WITH INOPERABLE PASSENGER AIR BAGS. SHOWED NISSAN SERVICE DEPT VIDEO OF FULL SIZED ADULT SITTING IN PASSENGER SEAT, VEHICLE RUNNING, AND "AIRBAG OFF" LIGHT ILLUMINATED IN CENTER OF DASH. NISSAN STATES THERE IS NO FAULT IN THE SYSTEM, AND PASSENGER SHOULD JUST "MOVE THEIR LEGS" TO ARM THE SYSTEM. PASSENGER SEATING POSITION DOES NOT ARM AIRBAG OR ALTER THE FUNCTION OF THE FAULTY SYSTEM. PROBLEM OCCURS RANDOMLY, WITH VEHICLE MOVING/STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806420November 24, 2015
VISIBILITY/WIPER
NISSAN ALTIMA 2013, 50,000 MILES. HAS A CRACKED WINDSHIELD. I HAVE SEEN MANY REPORTS OF OTHER OWNERS THAT HAVE THE SAME PROBLEM. THIS SHOULD BE INVESTIGATED AND A RECALL SHOULD BE ACQUIRED SINCE IT IS A SAFETY CONCERN. IF THERE'S A CAR ACCIDENT AND THE AIR BAGS DEPLOY WITH A CRACK WINDSHIELD THE AIR BACK MAY NOT DEPLOY CORRECTLY. THE VEHICLE HAD BEEN STATIONARY FOR A COUPLE MONTHS. CRACK APPEARED ALL OF A SUDDEN. I DO NOT RECALL A HARD IMPACT BY A ROCK OR OTHER SIMILAR DEBRIS. THE CAR HAD NOT BEEN DRIVEN IN THE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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