Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#10871278May 27, 2016
AIR BAGS, STRUCTURE:BODY
THIS IS TO REPORT AND COMPLAIN ABOUT RECALLS ON MY 2013 NISSAN ALTIMA RECALL: 16V-029 I TRAVELED TO MY LOCAL DEALER [KLINE NISSAN, MAPLEWOOD, MN] OVER A YEAR AGO FOR A SIMILAR RECALL FIX TO THE HOOD LATCH'. MY ONLINE RECORD STILL SHOWS IT IS NEEDED (NTB16-011; EXTERNAL RECALL NUMBER: PC426) I DID NOT RECEIVE NOTIFICATION OF THE ABOVE RECALL UNTIL MONTHS AFTER THE EFFECTIVE DATE. I WENT AGAIN FOR THE ABOVE REF. RECALL AND WAS TOLD THAT THEY DID NOT HAVE THE PART IN STOCK AND IT COULD BE "QUITE SOME TIME" AND WOULD CALL ME. IT HAS BEEN OVER TWO MONTH AND NO CONTACT. I JUST RECEIVED A SECOND MAILING ON THIS RECALL STATING THAT I HAD NOT TAKEN CARE OF IT. THIS IS A FRUSTRATING AND A TIME WASTING PROCESS. RECALL: PASSENGER A.B. (NTB16-052? R1609? NOT CLEAR FROM THE ONLINE DESCRIPTION WHAT THIS IS) I NOW SEE THAT MY PASSENGERS HAVE BEEN AT RISK OF AN INOPERABLE AIR BAG. I HAVE NOT YET RECEIVED NOTICE THIS THIRD RECALL WHEN LOOKING UP THE OTHER TWO RECALLS ONLINE. THUS I HAVE NOT RECEIVED THE BENEFIT OF THIS SAFETY FEATURE THAT I PAID FOR THREE YEARS AGO. BEYOND THE TIME AND COST OF TRAVELING TO/FROM AND WAITING FOR THESE ERRORS TO BE FIXED IS THE LENGTH OF TIME OUR MONEY HAS BEEN WASTED ON A FEATURE WE PAID FOR. THERE NEEDS TO BE MONETARY COMPENSATION FOR THESE SIGNIFICANT ERRORS AND PLEASE DO NOT ALLOW THEM TO KEEP STATING "AT NO COST" BECAUSE THERE IS COST IN TIME AND MONEY TO CONSUMERS. THERE IS ALSO AN EMOTIONAL COST WHEN WE WERE AND ARE STILL AT RISK BUT THE PARTS ARE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870933May 26, 2016
STEERING
I OWN A 2013 ALTIMA SV PURCHASED BRAND NEW, APRIL 2013 AND I AM HAVING SERIOUS STEERING ISSUES WHEN DRIVING OVER 60-65MPH, CAR FEELS LIKE IT IS WANDERING ALL OVER THE ROAD, I CONSTANTLY FEEL LIKE I HAVE TO CORRECT THE STEERING, VERY UNSAFE FEELING AND WEARS YOU OUT, ONE COPLAINT I READ MENTIONED THAT ITS LIKE DRIVING ON ICE, GREAT ANALOGY UNFORTUNATELY IT REALLY DOES!! MY HUSBAND TRAVELS AND DRIVES A GREAT DEAL AS PART OF HIS JOB AND HE DRIVES EVERYWHERE, HE STATED THAT HE EVEN FEELS UNCOMFORTABLE DRIVING AT HIGHER SPEEDS IN THIS CAR ALSO AND HE DRIVES ALL KINDS OF CARS. I HAVE ACTUALLY STARTED TAKING ALTERNATE ROUTES TO AVOID DRIVING ON THE HIGHWAY AT THESE HIGHER SPEEDS, WHICH IS COMPLETELY LUDICROUS, IT'S ONLY A 3 YEAR OLD CAR WITH LESS THAN 40,000 MILES ON IT AND PURCHASED BRAND NEW BY ME AND I SHOULD FEEL SAFE IN IT, AND AT THE HIGHER SPEEDS, I DO NOT FEEL SAFE IN IT!!! I HAVE READ LOTS OF REVIEWS AND COMPLAINTS ABOUT THIS, SO OBVIOUSLY NISSAN HAS GOT TO KNOW ABOUT THIS, ALL YOU HAVE TO DO IS SEARCH ON THE INTERNET AND YOU WILL FIND THERE ARE TONS OF COMPLAINTS...SO, WHEN IS SOMETHING GOING TO BE DONE ABOUT THIS.??? NISSAN NEEDS TO STEP UP AND ISSUE A RECALL BECAUSE SOMETHING VERY CLEARLY IS NOT RIGHT WITH THE STEERING AS EVIDENCED BY MANY COMPLAINTS,,WE CAN'T ALL BE MAKING THIS UP!!!! AT LOWER SPEEDS IT IS FINE, I DON'T HAVE THE PROBLEM UNTIL I HIT ABOUT 60-65 AND NO, I WILL NOT GET USED TO IT, AS NISSAN LIKES TO TELL THEIR CUSTOMERS! WE EVEN PUT BRAND NEW BRIDGESTONE TURANZA TIRES ON IT THINKING MAYBE THAT WAS THE PROBLEM BUT IT IS STILL DOING IT.. BUT WHAT GOOD IS THAT WHEN IT STILL FEELS UNSAFE??? I USED TO LOVE MY NISSANS, I ALSO HAVE A 2001 MAXIMA BOUGHT BRAND NEW THAT MY SON NOW DRIVES , GREAT CAR AND NOW THIS ALTIMA, BUT I WOULD DEFINITELY NOT BUY ANOTHER NISSAN IF THIS ISSUE ISN'T RESOLVED!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871018May 26, 2016
LATCHES/LOCKS/LINKAGES, AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE VEHICLE WAS TAKEN TO THE DEALER TO COMPLETE THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V029000 (LATCHES/LOCKS/LINKAGES). THE DEALER SCHEDULED AN APPOINTMENT AND, WHEN THE CONTACT ARRIVED FOR THE REPAIR, THEY STATED THAT THE HOOD LATCH WAS ON BACK ORDER AND THE DEALER WAS UNABLE TO PROVIDE A TIME FRAME THAT THE PART MAY BECOME AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THERE WAS A FUEL PUMP RECALL AND THE VEHICLE WAS REPAIRED. THE CONTACT WAS NOT AWARE AND THE DEALER DID NOT MENTION NHTSA CAMPAIGN NUMBERS: 15V468000 (SUSPENSION) AND 16V244000 (AIR BAGS). THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870734May 25, 2016
STRUCTURE:BODY
WITHOUT ANY WARNING AT ALL, HOOD FLEW UP WHILE CAR WAS GETTING UP TO SPEED ON 4 LANE EXPRESSWAY AT APPROXIMATELY 40 MPH. IT SMASHED AGAINST THE WINDSHIELD AND COMPLETELY BLINDED ME. I WAS ABLE TO PULL TO SHOULDER. NO INJURIES. DAMAGE TO BODY OF CAR ONLY. NO ONE ELSE IN CAR. NO OTHER TRAFFIC NEARBY. I AM NOT THE OWNER, JUST THE DRIVER. VERY FRIGHTENING EXPERIENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870469May 24, 2016
UNKNOWN OR OTHER
I PURCHASED THIS CAR 1 YEAR AGO, AND IN THE PAST 2 DAYS (AT 86K MILES), IT HAS DIED AT A STOP A TOTAL OF 4 TIMES WHILE ON THE ROAD WHEN I CAME TO A STOP (3 TIMES IN 1/4 MILE, UPHILL - COULD NOT GET IT BACK INTO DRIVE, HAD 6 PEOPLE PUSH IT TO THE SIDE PARKING LOT). I WAS NOT ABLE TO GET IT STARTED TILL THE 6TH TRY IN THE PARKING LOT (HAD TO SWITCH TO NEUTRAL AND THEN TO DRIVE IN ORDER FOR IT TO NOT SHUT OFF). THIS IS ABSOLUTELY THE MOST TERRIFYING EXPERIENCE I'VE EVER HAD DRIVING. I GOT THIS CAR BECAUSE IT HAD HIGH SAFETY RATINGS, WHAT A JOKE - WORST INVESTMENT OF MY LIFE!! I AM NOW $12K IN DEBT WITH A CAR THAT CAN'T EVEN GET ME FROM POINT A TO POINT B WITHOUT BREAKING DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870318May 23, 2016
ENGINE, POWER TRAIN
I PURCHASED MY 2013 NISSAN ALTIMA (44K MILES) IN MAY 2015. I HAD NO ISSUES WITH THIS VEHICLE UNTIL I REACHED THE 50K MILE MARK IN JANUARY 2016. THE FIRST ISSUE STARTED WHEN THE VEHICLE WOULD PUSH REALLY HARD DRIVING UP A HILL. THE NEXT ISSUE HAPPENED ON 5/2/16 WHEN I PLACED THE VEHICLE IN 'DRIVE' AND IT WENT FORWARD FOR A FEW SECONDS AND IT COMPLETELY SHUT OFF. TO BE CLEAR, IT WAS NOT THE BATTERY. EVERYTHING WORKED IN THE CAR EXCEPT ITS ABILITY TO ACTUALLY DRIVE. I TOOK IT TO THE NISSAN DEALERSHIP AND THEY KEPT THE VEHICLE FOR ABOUT 2 DAYS FOR INSPECTION. I WAS TOLD THAT THEY COULDN'T FIND A THING WRONG WITH THE VEHICLE; NO ERROR CODES OR DRIVING ISSUES WHILE THE VEHICLE WAS WITH THEM. I HAD NO CHOICE BUT TO TAKE BACK MY VEHICLE AND HOPE FOR THE BEST. HOWEVER, ON MAY 21, 2016, THE VEHICLE SHUT OFF AGAIN. I WAS ALMOST REAR-ENDED BECAUSE IT SHUT OFF WHILE THE VEHICLE WAS IN MOTION. I SAT IN THE MIDDLE OF A BUSY STREET FOR 20 MINS BEFORE THE VEHICLE DECIDED TO DRIVE AGAIN. I'M ALMOST SURE THAT IT IS THE CVT TRANSMISSION. I HAVE RESEARCHED THIS PROBLEM AND IT SEEMS AS IF I'M NOT THE ONLY NISSAN OWNER WITH THIS PROBLEM. THE CVT TRANSMISSION SEEMS TO "GO OUT" AT THE 50K MILE MARK. I FIND IT HARD TO BELIEVE THAT THIS VEHICLE CAN SHUT OFF WHILE IN USE AND THERE IS NO CODE OR TRAIL AS TO WHY. THE MOST DANGEROUS PART OF THIS EXPERIENCE IS THAT THE CAR SHUTS OFF WHILE IT IS BEING ACTIVELY DRIVEN. I USE THE FREEWAY TWICE A WEEK AND THERE WOULD LIFE-THREATENING EFFECTS IF THE VEHICLE SHUT OFF IN THAT TYPE OF TRAFFIC (65-75 MPH). I HAVE NEVER HAD A VEHICLE THAT COMPLETELY SHUT OFF AND A CERTIFIED MECHANIC COULD NOT TELL YOU WHY. AS I PREVIOUSLY MENTIONED, I'M SURE IT HAS SOMETHING TO DO WITH THE TRANSMISSION BECAUSE THE VEHICLE'S DRIVING CAPABILITIES ARE AFFECTED. THERE'S NO TELLING WHAT OTHER PARTS ARE BEING AFFECTED BY THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870465May 23, 2016
AIR BAGS
TAKATA RECALL - TOOK MY VEHICLE IN TO HAVE THE OCS SYSTEM SOFTWARE UPDATED DUE TO THE RECALL AND WAS TOLD THAT THAT THE I NEEDED TO REPLACE THE OCS SENSORS IN ORDER FOR THE PASSENGER AIRBAGS, TO WORK PROPERLY. DEALER SAID THAT THIS WAS NOT COVERED UNDER THE RECALL AND SAID THAT IT WOULD COST $300. LEFT WITH THE SAME PROBLEM THAT I HAD BEFORE, I WENT IN FOR THE SO CALLED SOFTWARE UPGRADE. IN THE EVENT OF AN ACCIDENT, CHANCES ARE THAT THE PASSENGER SIDE AIRBAG, WILL NOT BE DEPLOYED!! WHY ARE THEY TRYING TO MAKE ME PAY FOR A DEFECTIVE PRODUCT THAT SHOULD BE COVERED UNDER THE RECALL??,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870173May 21, 2016
WHEELS
ONE OF MY OEM MICHELIN PRIMACY MXV4 215/55 R17 TIRES DEVELOPED LARGE OPEN CRACK ABOUT 1-1/5 TO 2" LONG IN SIDEWALL. JUST HAPPENED TO NOTICE THE CRACK WHEN WASHING THE CAR. TIRE WAS REMOVED AND IT WASS DETERMINED THAT THE CRACK WENT ALL THE WAY THROUGH THE SIDE WALL AND ONLY A THIN RUBBER MEMBRANE INSIDE THE TIRE WAS HOLDING IN THE AIR. A MAJOR BLOWOUT COULD HAVE OCCURRED AT ANY TIME. TIRES WERE ONLY 3 YEARS OLD WITH 43,000 MILES. THIS WAS A MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865548May 18, 2016
AIR BAGS
VEHICLE WAS RECALLED FOR AIRBAG DEACTIVATION LIGHT FOR PASSENGER FRONT SEAT THAT WOULD TURN ON INTERMITTENTLY. AFTER RECALL WORK WAS COMPLETED, WE STILL EXPERIENCE THIS LIGHT TURNING ON INDICATING THAT THE FRONT PASSENGER AIRBAGS ARE DEACTIVATED. THIS HAS TYPICALLY OCCURRED WHEN MY WIFE (135LBS) IS IN THE PASSENGER SEAT BUT IT HAS ALSO HAPPENED WHEN I WAS IN THE SEAT AND I WEIGH 200LBS. THIS OCCURS WHEN THE VEHICLE IS IN MOTION ON CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865661May 18, 2016
POWER TRAIN
MY GEAR SHIFT IS STUCK. EACH TIME I WANT TO DRIVE, I HAVE TO USE MY KEY TO PUSH IN THE MANUAL OVERRIDE FOR THE GEAR SHIFT. NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865403May 17, 2016
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 50 MPH, THE HOOD DETACHED. AS A RESULT, THE CONTACT CRASHED INTO CONCRETE BARRICADES. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V565000 AND 16V029000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10865505May 17, 2016
ELECTRICAL SYSTEM
I PURCHASED THE CAR NEW YEAR 2013 IN 2014 I NOTICED A ROARING NOISE WHILE DRIVING ON THE STREET AT SLOW AND HIGH SPEEDS. AROUND CHRISTMAS EVE I WAS DRIVING WHEN THE CAR DIED OUT ON ME ON THE STREET. I HAD THE CAR TOWED TO THE DEALER WHERE THEY DID THEIR DIAGNOSIS. THEY HAD THE CAR FOR 5 DAYS, THEY SAID THEY HAD TO REPLACE THE ALTERNATOR WHICH THEY SAID HAD INTERNAL PROBLEMS AND ALSO REPROGRAM THE SYSTEM OF THE COMPUTER OF THE CAR AT 29,326 MILES WHICH IS ODD TO ME BECAUSE IT WAS A NEWER CAR. SO NOW ITS 2016 AND I BROUGHT THE CAR BACK IN TO THE DEALER TODAY BECAUSE IT SEEMED AS THE WINDOWS WOULD ROLL DOWN SLOW, THE CAR WOULDNT ACCELERATE RIGHT AWAY WHEN PUSHING DOWN ON THE GAS (STALLING) AND IT WOULD SHAKE WHILE DRIVING OR AT A STOP, AND WHEN COMING TO A STOP IT WOULD JERK AS IF SOMEONE HIT MY REAR END. THEY DID THE DIAGNOSIS AND SAID THEY HAD TO REPROGRAM THE TRANSMISSION. SO I NOW BELIEVE THERE IS INTERNAL PROBLEMS WITH THE CAR WHICH IS PROBABLY GOING TO LEAD TO THE ENGINE OR TRANSMISSION TO GO ON ME. AND IT IS A MANUFACTURERS PROBLEM BECAUSE I SHOULDNT OF HAD ANY PROBLEMS LIKE THESE FOR A 2013 NOW AT 46,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865259May 16, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 5 MPH, THE BRAKES SQUEAKED INTERMITTENTLY. THE DEALER DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE BRAKE FAILURE OCCURRED WITHOUT WARNING. THE BRAKES WERE REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864783May 13, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT ALTHOUGH THE VEHICLE WAS ON, THE WARNING MESSAGE "KEY WAS NOT DETECTED AND KEY ID INCORRECT' ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPAIRED THE VEHICLE UNDER A TECHNICAL SERVICE BULLETIN HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864544May 12, 2016
ENGINE
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE RPMS FLUCTUATED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS ABLE TO BE DRIVEN UNDER 40 MPH OR THE RPMS WOULD FLUCTUATE. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED TRANSMISSION FUEL/ SERVICE SENSOR HAD FAILED AND NEEDED TO BE REPLACED. THE CONTACT THAN TOOK THE VEHICLE TO THE DEALER AND INFORMED THEM OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THE REPAIR FOR THE FAILURE WAS NOT COVERED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,525. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864211May 10, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT REMAINED ILLUMINATED, WHILE THE SEAT WAS OCCUPIED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863614May 6, 2016
AIR BAGS, STEERING, POWER TRAIN
SHACKING AND UNABLE TO CONTROL AND NO ONE TILL THIS DAY??? WHY ? I'M SORRY BUT DODGE CHRYSLER NOR ANY DEALER SHIP HAS MY AIR BAG AND 98% OF PARTS IN STOCK... SO NOW WHAT??? I SPENT A LOT OF MUCH $$$$...
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10863657May 6, 2016
AIR BAGS, SEAT BELTS
TAKATA RECALL - AIRBAG WARNING LIGHT CONTINUES TO COME ON WHILE THE CAR IS IN MOTION AFTER THE ALTIMA HAS PREVIOUSLY BEEN TO THE WALLACE DEALERSHIP IN STUART, FLORIDA FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863662May 6, 2016
SEAT BELTS
OUR ALTIMA HAS BEEN SERVICED AT WALLACE NISSAN IN STUART, FLORIDA, DURING WHICH TIME WE MENTIONED THAT THE SEAT BELT WARNING CHIME DOES NOT CHIME ANY LONGER. WE WERE INFORMED THAT THE OUR CAR WAS NOT EQUIPPED WITH A SEAT BELT WARNING CHIME. NOTHING WAS INDICATED ON THE REPAIR SLIP THAT WE WERE CONCERNED ABOUT THE SEAT BELT CHIME. THE OWNER'S MANUAL INDICATES THAT IT DOES INDEED HAVE A SEAT BELT WARMING CHIME. IF WE FORGET TO FASTEN OUR SEAT BELT THERE IS NO WARNING THAT WE HAVE NOT DONE SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863237May 4, 2016
AIR BAGS, ELECTRICAL SYSTEM
AIRBAG SENSOR DOESN'T WORK PROPERLY. WHILE THE CAR IS IN MOTION, THE LIGHT TURNS ON WARNING THAT THE AIRBAG WILL NOT DEPLOY WHEN A PERSON IS BUCKLED IN THE PASSENGER SEAT. MY VIN IS NOT INCLUDED IN THE RECALL BUT I'VE NOTICED THIS ISSUE FOR OVER A YEAR. MY NISSAN DEALERSHIP IGNORED MY COMPLAINT A YEAR AGO WHEN I ASKED THEM TO LOOK AT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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