Nissan Altima Complaints (2009)

1,601 consumer complaints on file.

#10494489January 23, 2013
STEERING, ELECTRICAL SYSTEM
THE INTELLIGENT KEY WARNING LIGHT ILLUMINATED AS I ARRIVED AT MY OFFICE ON THE MORNING OF 1/14/13. WHEN I ATTEMPTED TO START THE VEHICLE THAT AFTERNOON, THE PUSH-START IGNITION REMAINED IN THE "LOCK" POSITION AND THE VEHICLE WOULD NOT RESPOND TO REPEATED START ATTEMPTS. BREAK LIGHTS AND HEADLIGHTS CONTINUED TO FUNCTION CORRECTLY. CALLED LOCAL NISSAN DEALERSHIP AND THEY INSTRUCTED ME TO HAVE THE VEHICLE TOWED. AFTER AN HOUR, THE NISSAN SERVICE ADVISOR CONTACTED ME WITH NOTICE THAT THE STEERING WHEEL LOCK CONTROL UNIT HAD FAILED AND THEY ESTIMATED THE TOTAL REPAIR COST TO BE AT $900.00. THE DEALERSHIP DID NOT HAVE THE PART IN STOCK, BUT THEY WERE ABLE TO LOCATE ANOTHER DEALERSHIP WHO WAS ABLE TO COURIER IT OVER THE FOLLOWING MORNING. I CONTACTED NISSAN NORTH AMERICA ON 1/23/13 AND THEY REFUSED TO OFFER ANY COMPENSATION RELATIVE TO THE COSTS ASSOCIATED WITH THIS REPAIR. THIS IS A PART THAT SHOULD HAVE BEEN RECALLED AT LEAST A YEAR AGO BASED ON ITS APPARENTLY RAMPANT HISTORY OF FAILURE FOR OTHER ALTIMA OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494501January 23, 2013
STEERING, ELECTRICAL SYSTEM
TRYING TO START VEHICLE, YELLOW KEY WARNING LIGHT CAME ON AND CAR WOULD NOT START. THIS HAPPENED WITHOUT WARNING AND I WAS STRANDED AT LUNCH 15 MINUTES FROM WORK WITH NO WAY TO GET BACK. THE STEERING LOCK UNIT FAILED TO DISENGAGE. THIS PART SHOULD BE RECALLED SINCE THE SAME PART (I'VE HEARD) WAS RECALLED ON OTHER NISSAN MODELS AND CAN LEAVE ANYONE IN A DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494507January 23, 2013
STEERING
I CAME OFFICE ON 18TH JAN IN MY CAR AND WHEN I WAS HEADING BACK IT DIDN'T STARTED. I TOWED MY CAR TO NISSAN DEALER AND THEY SAID AFTER DIAGNOSIS THAT CAR'S STEERING LOCK CONTROLLER IS FAULTY AND IS NOT RECOGNIZING THE KEY AND NEED TO BE REPLACED: FINAL CHARGES : $830, WELL CLEARLY FROM THE POSTS THAT ITS NOT ONE TIME INCIDENT AND NISSAN IS AWARE OF THAT . THEY SHOULD MAKE A RECALL FOR THIS . ITS JUST 3 YEARS OLD CAR AND I HAVE TO PAY SUCH A HEFTY AMOUNT WHEN I CARED MY CAR LIKE A BABY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494502January 23, 2013
STEERING, ELECTRICAL SYSTEM
INTELLIKEY LIGHT BLINKING STARTED ON JANUARY 14TH. I REPLACED THE BATTERY IN THE KEY FOB. I WENT TO GET INTO MY CAR AFTER WORK ON SATURDAY AND WAS ABLE TO UNLOCK MY DOORS. I ATTEMPTED TO START MY CAR, AND THE INTELLIKEY LIGHT WAS BLINKING AGAIN, BUT I DID NOT HAVE ANY DASH LIGHTS COME ONE. THE CAR DID NOT RESPOND TO THE BYPASS OPTION EITHER. THERE WAS NO POWER OR ABILITY TO TURN THE CAR ON. I HAD THE VEHICLE TOWED TO THE NEAREST NISSAN DEALER AND HAVE BEEN TOLD THAT THE ELECTRONIC STEERING LOCK MALFUNCTIONED AND NEEDS TO BE REPLACED. THERE IS NO ETA AS THERE IS A BACK ORDER NATIONWIDE FOR THE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493841January 22, 2013
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT SHE ATTEMPTED TO START THE VEHICLE BUT TO NO AVAIL. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING LOCK ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493626January 21, 2013
STEERING
I PARKED MY CAR AT WORK, AND WHEN I WENT OUT 8 HOURS LATER TO GO HOME IT WOULDN'T START. THEY KEY LIGHT WAS ILLUMINATED, AND WHEN I TRIED TO START THE CAR, IT KEPT SAYING LOCK. MY HUSBAND TRIED TESTING THE BATTERY, ETC. THE CAR ENDED UP HAVING TO BE TOWED TO THE NISSAN DEALERSHIP 50 MILES AWAY($200). ONCE THE CAR WAS LOOKED AT, THE DEALERSHIP DETERMINED THAT THE STEERING LOCK ASSEMBLY NEEDED TO BE REPLACED, AND THE TOTAL WITH LABOR WOULD BE APPROX $850. THEY ALSO TOLD ME THAT IT WAS ON BACK ORDER. THE FACT THAT THE ITEM IS ON BACK ORDER, AND THAT THERE ARE A TON OF OTHER COMPLAINTS ABOUT THIS SAME ISSUE TELLS ME THAT NISSAN NEEDS TO RECALL THIS PART!!! I AM WAITING FOR A CALL BACK FROM NISSAN REGARDING THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493655January 21, 2013
WHEELS, ELECTRICAL SYSTEM
TPMS LIGHT BLINKS FOR A WHILE AND THEN STAYS ON. THE FIRST INCIDENT HAPPENED AT 33022 MILES AND AGAIN AT 52033. IT APPEARS THAT THE TPMS SENSOR BATTERIES ARE DEFECTIVE CAUSING THE SYSTEM TO BE UNRELIABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493662January 21, 2013
STRUCTURE, STEERING, ELECTRICAL SYSTEM
INTELLI KEY INDICATOR LIGHT BEGAN ILLUMINATING TWO DAYS AGO. LAST EVENING AFTER DINNER VEHICLE WOULD NOT SWITCH OUT OF "LOCK" STRANDED IN 15 DEGREE TEMPS WAITING FOR TOW FOR 2 HOURS. NISSAN SERVICE ADVISOR KNEW EXACTLY WHAT PROBLEM WAS. HE CALLED ME LATER TONIGHT TO CONFIRM ELECTRONIC STEERING LOCK NEEDED REPLACING. $800.00+. NISSAN SURELY WILL RECALL "FAULTY" DOOR HANDLE SPRINGS AT .50 CENTS A WHACK, BUT GIVE ME A BREAK. IT'S TIME NISSAN OWN UP TO THE NUMEROUS 2009'S THAT ARE HAVING THIS PART FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493605January 21, 2013
STEERING
VEHICLE WOULD NOT START. KEY LIGHT ON DASH ILLUMINATED. HAD TOWED TO DEALER. INFORMED PROBLEM WAS A FAULTY STEERING LOCK CONTROL UNIT. VERY COMMON PROBLEM ON THIS MODEL, PART NOT IN STOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493547January 20, 2013
STEERING
PARKED THE VEHICLE , IT WAS NOT PARKED STRAIGHT, GOT RIGHT BACK IN TO PARK STRAIGHT, CAR WOULD NOT STARTED, GOT TOWED TO HALL NISSAN CHESAPEAKE, TOLD I NEEDED A STEERING LOCK CONTROL AND COST WAS 620.00 GOT ON GOOGLE AND READ ALL THE COMPLAINTS, THERE SHOULD BE A DEFAULT, A RECALL, WE MUST STAND TOGETHER , PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493577January 20, 2013
SERVICE BRAKES, STEERING
MY DAUGHTER STOPPED TO FILL UP WITH FUEL AND WHEN SHE TRIED TO START THE CAR THE BRAKE AND STEERING WHEEL REMAINED LOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493582January 20, 2013
STEERING
VEHICLE WOULDN'T START, CALLED A MECHANIC FRIEND THINKING IT WAS THE BATTERY. HE REALIZED IT WASN'T THE BATTERY, IT WAS THE STEERING LOCK AND HE'D SEEN IT BEFORE IN NISSAN'S. WE FINALLY HAD TO CALL NISSAN AND SCHEDULE AN APPOINTMENT AND HAVE IT TOWED TO THE NEAREST DEALERSHIP. IT COST US $800. OUR MECHANIC FRIEND SAYS THAT IN HIS EXPERIENCE NISSAN DOESN'T FIND THIS TO BE A "SAFETY ISSUE" SO THEY WON'T DO A FORMAL RECALL. THIS IS A 3 YEAR OLD VEHICLE, AND OUR WARRANTY IS ALREADY EXPIRED. OBVIOUSLY FROM THE OTHER POSTS, NISSAN IS WELL AWARE OF THE PROBLEM. THIS ISN'T A BRAKE OR BATTERY ISSUE, THERE IS NO EXCUSE FOR THIS HAPPENING ON A 3 YEAR OLD VEHICLE. WE HAVE TRIED CONTACTING NISSAN TO SEE IF THEY WOULD RECONSIDER AND PAY FOR THIS SINCE IT IS ONLY 3 YEARS OLD. THEY CALLED BACK AND SAID NO, CLEARLY THE WARRANTY HAS EXPIRED. THIS IS JUST WRONG ON SO MANY LEVELS. THE DEALERSHIP KNOWS IT'S A PROBLEM TOO, AND TRIED TO WORK WITH US THE BEST THEY COULD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493584January 20, 2013
STEERING
2009 NISSAN ALTIMA - KEY WARNING LIGHT ILLUMINATED AND CAR FAILED TO START. CAR WAS TOWED TO NEAREST NISSAN DEALERSHIP WHERE IT WAS DETERMINED BY DIAGNOSTIC TESTING THAT THE STEERING LOCK MECHANISM FAILED AND NEEDED TO BE REPLACED. TOTAL ESTIMATED COST OF REPAIR WITH PARTS AND LABOR IS $1,100.00. MANUFACTURER WILL BE CONTACTED DURING BUSINESS HOURS TOMORROW. TOTAL MILES AT TIME OF INCIDENT WAS 64,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493511January 19, 2013
STEERING
WE DROVE THE CAR TO DR.'S OFFICE. WHEN GOING TO LEAVE, THE PUSH START BUTTON FAILED TO START CAR. ENDED UP HAVING CAR TOWED TO OUR LOCAL MECHANIC, WHO CALLED UP TO THE CLOSEST NISSAN DEALER AND THEY RECOMMENDED TO REPLACE BRAKE SENSOR, THAT WASN'T THE PROBLEM. THAN WE HAD IT TOWED AGAIN UP TO NISSAN DEALER 45 MILES AWAY, ENDED UP BEING THE STEERING LOCK UNIT FAILED AND HAD TO BE REPLACED. THEY ORDERED THE PART WHICH WAS ON BACK ORDER. FINALLY CAR WAS READY 13 DAYS AFTER INCIDENT. FINAL COST WAS $848. CAR HAS ALWAYS BEEN WELL TAKEN CARE OF AND MAINTAINED ON A REGULAR BASIS. THIS DEFECTIVE PART SHOULD BE RECALLED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493385January 18, 2013
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE ENGINE FAILED TO START WHEN ENGAGING THE PUSH-TO-START SWITCH. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE STEERING LOCK MECHANISM WOULD NEED TO BE REPLACED. THE REQUIRED PART WAS ORDERED AND THE VEHICLE WAS SCHEDULED FOR REPAIRS WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493433January 18, 2013
ELECTRICAL SYSTEM, STEERING
I WENT TO THE VALERO IN CABOT, AR TO GET GAS THIS PAST WEDNESDAY MORNING BEFORE I WAS TO GO TO WORK, AND WHEN I GOT BACK INTO MY CAR AND IT WOULDN'T START. THE INTELLIGENT KEY INDICATOR LIGHT WAS ON, AND WOULD NOT START. I COULD NOT PRESS THE BRAKE IT WAS VERY STIFF AND THE START BUTTON WOULD NOT COME OUT OF THE LOCK POSITION I READ THE OWNERS MANUAL, CALLED THE NORTH LITTLE ROCK NISSAN DEALER, AND REALIZED THERE WAS NOTHING I COULD DO EXCEPT HAVE IT TOWED TO THE DEALERSHIP. THIS IS A 2009 MODEL WITH 55,000 MILES, AND I TAKE GREAT CARE OF IT. THE MECHANIC CALLED ME LATER AND SAID I NEED A NEW STEERING LOCK UNIT. HE SAID IT WOULD COST ABOUT $1200.00 TO REPAIR, AND HE SAID IT ISN'T COVERED UNDER WARRANTY, AND THERE WAS NO RECALL, AND TO LET HIM KNOW WHAT I WANTED TO DO. THIS IS FAULTY EQUIPMENT FROM NISSAN AND THIS ISSUE COULD NOT HAVE BEEN PREVENTED BY ANYTHING I COULD HAVE DONE OR NOT DONE. NOT ONLY DO I NOT HAVE 1200.00, BUT I HAVE 3 KIDS AND A JOB I THAT I NEED TO GET BACK & FORTH TO. I HAVE BEEN STRANDED FOR 3 DAYS NOW, I HAVE MISSED WORK BECAUSE I DON'T HAVE ANOTHER MODE OF TRANSPORTATION, MY INSURANCE COVERS NOTHING EXCEPT $75 FOR THE TOW, AND I HAVE SPENT COUNTLESS HOURS ON MY PHONE WITH NISSAN. I'M WITHOUT CAR, NO WAY TO GET TO WORK TO SUPPORT MY FAMILY, AND DO NOT HAVE ENOUGH GROCERIES TO SURVIVE THE W/E !!! THERE SHOULD ALREADY BE A RECALL ON THIS, AS I HAVE READ & BEEN TOLD BY NISSAN THIS HAS HAPPENED TO 08,09,10 MODELS. THERE DEFINITELY NEEDS TO BE A FORMAL RECALL ON THIS PART BECAUSE IT HAS AFFECTED TOO MANY PEOPLE AND IT COULD EASILY RESULT IN DEATH IF THE LOCK OUT TAKES PLACE IN TRAFFIC.. I HAVE BEEN UNABLE TO GET THE DEALER TO WORK WITH ME, MUCH LESS RETURN MY CALLS OR EMAILS. I MAY VERY WELL LOSE MY JOB IF I HAVE TO TAKE OFF WORK ANYMORE, BECAUSE I DO NOT HAVE ANOTHER MEANS OF TRANSPORTATION... PATHETIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493446January 18, 2013
STEERING
THE KEY FOB UNLOCKED THE CAR BUT THE CAR WOULD NOT START WHEN I TRIED TO START IT. THE YELLOW KEY LIGHT INDICATOR WAS ON THE DASH. THE PUSH-START BUTTON STAYED IN THE LOCK POSITION. I HAD THE CAR TOWED TO THE NISSAN DEALER. THEY TOLD ME THAT THE STEERING LOCK UNIT MALFUNCTIONED AND NEEDED TO BE REPLACED. THE CAR WILL NOT START UP UNTIL IT IS REPLACED. THE PART IS NOT UNDER WARRANTY. MY FINAL QUOTE WAS $775 FROM THE DEALER. MY STORY IS SIMILAR TO OTHER STEERING LOCK UNIT COMPLAINTS NISSAN SHOULD RECALL THIS DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493459January 18, 2013
ELECTRICAL SYSTEM, STEERING
IT WAS IN NIGHT AROUND 11PM, I STEPPED OUT TO NEARBY WALMART. UPON RETURN, THE CAR DID NOT START. I WAS GETTING THE "YELLOW KEY" SYMBOL. MY FIRST IMPRESSION WAS THAT SOMETHING WAS FAULTY WITH MY FOB KEY. I CALLED MY FRIEND AND GOT TO TRY THE KEY. EVEN THIS WAS FUTILE. I LOOKED UP MY MANUAL FOR THIS SYMBOL CODE AND REALIZED THAT THERE WAS SOME MALFUNCTION IN THE KEYLESS IGNITION SYSTEM. I WAS SURPRISED COS THE CAR WAS WELL MAINTAINED, WITH PERIODIC SERVICE AND VERY LOW MILES(30K).IT WAS PERFECT UNTIL THEN. I RETURNED HOME WITH MY FRIEND AND NEXT DAY, I TRIED ROAD SIDE ASSISTANCE WHO TRIED JUMP START WITHOUT ANY LUCK. FINALLY, IT WAS TOWED TO THE DEALER. LATER THE DEALER CALLS ME TO TELL THAT IT IS STEERING LOCK PROBLEM, AND THAT HE DOESN'T HAVE THE REPLACEMENT NOR CAN HE GIVE ME DATE OF WHEN IT IS EXPECTED. AFTER SEEING THE MESSAGES IN FORUM HERE, I REALIZE IT IS SERIOUS PROBLEM ON NISSAN PART. I AM JUST LUCKY THAT THIS DID NOT HAPPEN ON DAY WHEN I WAS FAR AWAY FROM HOME. I CANT IMAGINE BEING STUCK IN OUTSKIRTS IN MIDDLE OF NIGHT. I HOPE THEY SERIOUSLY DO SOMETHING TO RECALL THIS PART. IT IS A TOTAL RISKY THING AND WONDER HOW NISSAN DID NOT LOOK INTO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493301January 17, 2013
STEERING, ELECTRICAL SYSTEM
MY WIFE WAS ABOUT TO HEAD HOME FROM WORK IN THE AFTERNOON. THE KEY FOB UNLOCKED THE CAR LIKE USUAL BUT THE CAR WAS UNRESPONSIVE IN HER ATTEMPT TO START IT. THE KEY LIGHT WAS ILLUMINATED ON THE DASH. WE TRIED A NUMBER OF THINGS BUT THE PUSH-TO-START BUTTON WOULDN'T CHANGE OUT OF THE 'LOCK' POSITION - EVEN TO GO TO 'ACCESSORY' MODE. I HAD THE CAR TOWED TO A LOCAL NISSAN DEALER WHICH INFORMED US THAT THE STEERING LOCK UNIT MALFUNCTIONED AND WILL HAVE TO BE REPLACED. THE CAR WILL NOT BE ABLE TO START UP UNTIL IT IS FIXED. THE PART IS NOT UNDER WARRANTY AND COSTS CLOSE TO $500. MY FINAL QUOTE WAS $864 FROM THE DEALER. THE CAR WILL HAVE TO BE REPROGRAMMED, SO THERE IS NO WAY TO CIRCUMVENT THE DEALER'S COST. NISSAN NEEDS TO OWN UP TO THEIR MISTAKE AND RECALL THIS DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493204January 16, 2013
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE INTELLIGENCE KEY MALFUNCTION WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE ELECTRONIC STEERING COLUMN LOCK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE AND CURRENT MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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