Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#11519413April 28, 2023
SUSPENSION:SUBFRAME/MOUNTING BRACKET, SUSPENSION:FRONT:CONTROL ARM
The contact owns a 2013 Nissan Altima. The contact stated while driving approximately 25 MPH, the vehicle began to wobble and almost crashed into another vehicle. The traction control warning light was illuminated. The contact was able to park and noticed that the wheel was tilted inwards. The contact was informed by an independent mechanic that the control arm broke had fractured due to corrosion. The sub frame was also fractured. The contact stated that a second independent mechanic was notified of the issue and was referred to the dealer for assistance. The vehicle was taken to the local dealer where an unknown diagnosis was provided. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under recall. The failure mileage was approximately 151,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518541April 23, 2023
STRUCTURE:BODY, SUSPENSION, WHEELS
While driving on a highway at approximately 65 mph the car seemed to lose traction and the slip indicator light appeared. Once able to safely look at the vehicle it was noticed the rear wheels were not aligned and the lower rear control arm had snapped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517828April 19, 2023
AIR BAGS, ENGINE
The contact owns a 2013 Nissan Altima. The contact stated that while driving at various speeds, he noticed a burning smell coming through the A/C vents. The air bag warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that unknown frontal air bag had deployed under the hood and burned; however, the mechanic could not repair the vehicle. The vehicle was taken to another mechanic who informed the contact that they could not repair the vehicle. An unknown dealer was contacted but provided no assistance. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517956April 19, 2023
STRUCTURE:BODY, POWER TRAIN, STEERING
My power steering somehow had a slow leak which caused steering wheel to lock on while driving. Also, when I turn it sounds like a clucking sound like something is wrong with my power train. When I drive my accelerator seems like it be taking its time to catch up to speed. I've done did so much mechanical work to this car and it seems like nothing is working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517368April 17, 2023
SUSPENSION, STEERING
.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517480April 17, 2023
POWER TRAIN
The contact owns a 2013 Nissan Altima. The contact stated while driving 45 MPH and approaching a stop light, the vehicle started shaking violently. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the mechanic replaced the wheel bearing, performed an alignment, and replaced the tires; however, the failure persisted. On another occasion, while accelerating, the vehicle hesitated before accelerating. The contact turned off and restarted the vehicle, and the vehicle started operating normally. The vehicle was taken to any independent mechanic, but no failure was found. The manufacturer was not contacted. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516743April 12, 2023
SUSPENSION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Rear passenger suspension arm broke while driving from what looks to be corrosion. Was able to make it safely due to 1 bolt holding in place the car is not drivable. Had I kept driving the whole wheel would have came off causing an accident .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515126April 3, 2023
EXTERIOR LIGHTING
The contact owns a 2013 Nissan Altima. The contact received notification of Voluntary Service Campaign: PC861 (Front Combination Lamps (Headlamps) – Halogen Only). The contact stated that the front headlamps failed to illuminate. The dealer was made aware of the failure but confirmed that the Voluntary Service Campaign had expired. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the Voluntary Service Campaign had expired. The failure mileage was approximately 88,000. The contact stated that there isn't a failure mileage. While waiting for the parts to become available, the contact had become ill and had missed the deadline for the recall repairs. However, the contact claims that she was never notified that the parts were available or to come in for repairs. The contact is currently waiting for the manufacturer's recall department to approve the repairs past the deadline.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513268March 22, 2023
ELECTRICAL SYSTEM
The headlights on low beam do not put out enough light to see what is in front of the car and I still have them. It is unsafe to drive a care with inadequate low beam lighting. Yes, dealer confirmed it but said 4/25/2022 was the last date to report the problem to have it replaced as part of the settlement. The dealerships are well aware of this problem. No warning, the lights just gradually got dimmer over time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513317March 22, 2023
UNKNOWN OR OTHER
The CVT was making noise and vibrated. We did some research on line and read that the 2013 Nissan Sentra already had a transmission recall and many reported safety incidents. We saw many complaints for the 2013 Altima transmission but no recalls. The dealer said the transmission must be replaced but we would have to pay for it and they would contact us if a recall was announced. There was a recall for the CVT software and the owner notification states that that this issue could lead ro accelerated wear and damage to the CVT. I would think that they would then need to cover a failed transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513059March 21, 2023
SUSPENSION
While driving on the highway the car started to lose control. Car shop said control link on driver side broke and the one on the passenger side was cracked and they replace both. I took the old parts e Incident (0)to the dealership they said it was a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512850March 20, 2023
AIR BAGS
My 2013 Nissan Altima had a malfunctioning air bag which "could or could not" deploy correctly, and at any time. I had to pay $2800.00 for replacement of this serious safety issue, and Nissan will not reimburse me. This air bag had simply stopped operating correctly, it had never been deployed. At the time of replacement the car had 86,000. I had no choice about replacing it unless I wanted my passenger to be at a serious safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512677March 19, 2023
SUSPENSION
While driving my 2013 Nissan Altima on the highway I heard a real loud bang so I got off the nearest exit to check out the car. Upon looking under the rear passenger side of the car I noticed that the lower control arm broke off. I was able to get the car home, but cannot drive it. Doing a little research, I found this is common on 2013-2019 Altima models. I feel this is a major safety concern and should be looked into further.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510856March 8, 2023
POWER TRAIN
While driving the vehicle the car shut off while driving on the Highway in traffic.When the vehicle came to a complete stop after thankfully not being in a collision the vehicle would start but wouldn't go into drive.It was later Determined that the Transmission suffered a catastrophic failure for the second time.The Transmission has less than 17K on it and the first Transmission failed at 41K Nissan should be held accountable for producing a Transmission that can cause a catastrophic accident due to a complete Mechanical failure on a piece of equipment that Nissan Produced. Nissan and the government agencies are aware of the issues with these vehicles and failures to take action.Shame on Both.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510440March 6, 2023
SERVICE BRAKES, UNKNOWN OR OTHER
My car will not got out of gear without pressing the shift lock release button.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509788March 2, 2023
SUSPENSION
With only 99 k miles my lower rear control arm broke while I was driving the vehicle and the rear tire began flopping around. Had I been driving faster at the time it's possible that my spouse and I could have died in an accident or have be extremely injured. Dealer lied and said that there was a recall and that I should have received a letter in the mail. I never received a letter. And it looks like there is only a service campaign for the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509130February 25, 2023
AIR BAGS
Driver air bag light remains on. Passenger air bag was supposedly fixed per recall years ago, but now the driver air bag seems to be faulty. Car has not been in an accident. Attempts by dealer and other mechanics to reset the light have failed, indicating there is a problem. Nissan refuses to remediate and says that it is the owner's responsibility. Dealer has said that Nissan does not know what the problem is and even if airbag is replaced for a tune of $3K they do not guarantee that the problem will be fixed! There is no option for us and this is extremely unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506211February 8, 2023
AIR BAGS
Air bag sensors continue to come on even after repairs and reprogramming have been completed multiple times. Sensors do not recognize occupants thus causing a safety issue should there be a collision. Complaint was filed with Nissan Consumer Affairs and Nissan refuses to remediate even though recall was issued on this same issue several years ago. Nissan states outside of normal warranty. Nissan expects remediation costs ($800.00 plus) to be covered by consumer. I believe the sensor and airbag system is still faulty and was not properly remediated during the initial recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505966February 7, 2023
POWER TRAIN
My 2013 Nissan Altima only has 121,000 miles and is only driven 1 time per week all highway miles. This week my car broke down in the middle of several intersections....very dangerous! I was almost hit several times because my car would just die when trying to take off. I never had any warning or warning lights appear. I was told by Nissan dealership I had transmission failure related to the CVT (Continuously Variable Transmission). I now need a new transmission which costs $5,000.00. This is an ongoing issue with Nissan and CVT Transmissions. I would like to see Nissan make it right for their consumers that purchased their 2013 Nissan Altima and other models/years only to have the transmission fail due to faulty CVT transmissions that Nissan is aware of and will not take responsibility for or do anything to help. Year after year they continue to use the same faulty CVT transmission. They have extended the original warranty of 5 years/60,000 to 10 years/120,000 for 2003-2010 Nissan models with the CVT transmission due to this problem yet refuse to help the consumers of newer Nissan models. This is not right and it is not fair. They have deceived their consumers by having the knowledge of the CVT transmission failures yet still continue to use them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505356February 3, 2023
SUSPENSION
- The passenger rear lower suspension link became corrode and separated at the bushing joint area. The car is available for inspection. - Loss of control as the back of the car started moving from side to side and off the side of the road. - Nissan opened a case# [XXX] and noted that my car is not covered by issued service bulletin (P9324) and recommends that I get it repaired. - This happen without warning, I feel lucky that nobody was seriously hurt. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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