Nissan Altima Complaints (2009)

1,601 consumer complaints on file.

#10499276February 19, 2013
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT ALL ATTEMPTS TO START THE VEHICLE FAILED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE IT WAS FOUND THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 56,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499296February 19, 2013
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE KEY WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS LATER TOWED TO THE DEALER WHERE IT WAS FOUND THAT THE STEERING LOCK CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499303February 19, 2013
ELECTRICAL SYSTEM
WALKED OUT OF WORK AND THE KEY INDICATOR WAS ILLUMINATED ON MY DASHBOARD AND THE CAR WOULD NOT START. AFTER REPLACING THE KEY FOB BATTERY, CHECKING THE ACTUAL CAR BATTERY, AND TRYING MY SPARE KEY FOB, I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. I WAS INFORMED THAT THE STEERING WHEEL LOCK NEEDED TO BE REPLACED. THIS IS A KNOWN ISSUE AND MANUFACTURING DEFECT FOR THIS MODEL (CAN HAPPEN AT ANY TIME REGARDLESS OF MILEAGE, WEAR AND TEAR ETC) AND A CASUAL GOOGLE SEARCH RETURNS COUNTLESS ISSUES OF THE VERY SAME THING. IF NISSAN CARES ABOUT THEIR CUSTOMERS, A RECALL SHOULD BE IN ORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498462February 18, 2013
STEERING, ELECTRICAL SYSTEM
CAR WAS DRIVING PERFECTLY FINE, PARKED AT A FRIEND'S HOUSE FOR 2 HOURS AND THEN GOT IN IT TO LEAVE AND IT WOULDN'T START. THE KEY WARNING LIGHT WAS ON, AND THE LIGHTS ON THE DASH INDICATED THAT THE KEY WAS NOT IN THE CAR EVEN THOUGH IT WAS IN THE IGNITION HOLE. AFTER SPEAKING WITH THE TECHNICIAN, IT IS THE STEERING LOCK MECHANISM AND NEEDS TO BE REPLACED. MY ISSUE IS THAT THERE WAS NO WARNING AT ALL, IT WAS BELOW 30 DEGREES OUTSIDE AND I WAS UNABLE TO GET MY CHILDREN HOME. WERE I NOT AT A FRIEND'S HOUSE, I WOULD HAVE BEEN STRANDED SOMEWHERE WITH TWO SMALL CHILDREN IN THE MIDDLE OF WINTER. THERE WAS NO WARNING AT ALL THAT THIS WAS GOING TO HAPPEN, NO WARNING LIGHTS, NO SIGNALS TO INDICATE TO ME THAT SOMETHING NEEDING REPLACING OR FIXING. AND IT'S AN $800 DOLLAR FIX WITH PARTS AND LABOR... THERE NEEDS TO BE A RECALL, THIS IS RIDICULOUS. APPARENTLY THIS HAPPENS AFTER ABOUT 2-3 YEARS IN THIS YEAR MAKE AND MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498467February 18, 2013
ELECTRICAL SYSTEM, STEERING
LEAVING WORK TO GO TO LUNCH AND MY ALTIMA WONT START. PUSH BUTTON START NOT RESPONDING AND WILL NOT MOVE FROM LOCK POSITION. CHANGED THE BATTERY TO MY CAR ALONG WITH BATTERY FOR KEY. STILL NOTHING. AFTER DOING RESEARCH ON THE INTERNET I FOUND THAT MY PROBLEM IS THE STEERING LOCK CONTROL MODULE, WHICH SEEMS TO BE A BIG PROBLEM FOR SEVERAL OTHER PEOPLE AS WELL. MY BROTHER WAS ABLE TO LOCATE THE STEERING CONTROL MODULE AND HELD IN THE START BUTTON, AND THE BREAK AND AT THE SAME TIME HE TAPPED ON THE MODULE AND MY CAR STARTED. WE WERE ABLE TO DRIVE IT HOME THANKFULLY WITHOUT CALLING A TOW TRUCK. 100% WITHOUT A DOUBT THAT IS THE PROBLEM WITH MY CAR AND IT WILL NEED REPLACED. I AM SCARED TO DRIVE MY CAR ANYWHERE BECAUSE I DON'T WANT TO GET STRANDED SOMEWHERE. I STARTED MY CAR THE NEXT MORNING AND IT DID START, WHO KNOWS HOW LONG IT WILL LAST UNTIL THE PART FAILS AGAIN. I WILL NEED THIS REPLACED BUT REALLY FEEL AS THROUGH NISSAN SHOULD BE DOING SOMETHING ABOUT THIS PROBLEM DUE TO THE HUNDREDS OF PEOPLE WITH THE VERY SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498426February 17, 2013
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
BRAKE WARNING LIGHT COMES ON AND OFF WHILE DRIVING. SOME LOSS OF BRAKE FLUID WITH NO APPARENT LEAKS. SUSPECT MASTER CYLINDER LEAKING INTO VACUUM BOOSTER, JUST AS MANY OTHER ALTIMA OWNERS ARE EXPERIENCING. VEHICLE IS OUT OF WARRANTY NOW, AND I DON'T WANT TO BUY ANOTHER MASTER CYLINDER OUT-OF-POCKET FROM NISSAN SINCE I HAVE READ ON THE NET WHERE OTHERS HAVE HAD REPLACEMENT UNIT FAILURES (SUCH AS NHTSA ACTION NUMBER PE11020). WHAT AM I TO DO? NISSAN SHOULD PAY FOR A PERMANENT REPAIR FOR THIS OBVIOUS PRODUCT DEFECT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498434February 17, 2013
STEERING, ELECTRICAL SYSTEM, SERVICE BRAKES
THE KEY WARNING LIGHT APPEARED ON THE DASH; REPLACED BATTERIES IN BOTH OF THE KEYS AND THE WARNING LIGHT DISAPPEARED. ONE WEEK LATER, WITH NO ADDITIONAL PROBLEMS OR WARNING, I PARKED THE CAR TO GO TO A DOCTOR APPOINTMENT AND WHEN I RETURNED LESS THAN 1 HOUR LATER, I WAS ABLE TO GET INTO THE CAR, BUT THE BRAKE WOULD NOT DEPRESS, THE STEERING WHEEL WOULD NOT LOCK, AND THE CAR WOULD NOT START. CAR WILL NOT GO INTO ACCESSORY MODE EITHER NOR DOES THE OTHER KEY START THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499021February 14, 2013
UNKNOWN OR OTHER
AFTER SHOPPING MY CAR WOULD NOT START. I HAD TO FLATBED IT TO THE DEALER. THE DEALER REPLACED THE STEERING LOCK (PART 48700-9N00A). THE CAR'S MILEAGE AND TIME WAS SLIGHTLY OUT OF WARRANTY (41000 & 41 MONTHS VS 36000 & 36 MONTHS). THE NEW REDESIGNED STEERING LOCK (PART 48700-9N00B) HAS A WARRANTY FOR ONLY 1 YEAR. PER NISSAN FORUMS THIS IS A KNOWN ISSUE WITH NISSAN: GT-R, 370Z & ALTIMA. MY UNDERSTANDING IS THERE HAS BEEN A RECALL ON THE GT-R ONLY. I WOULD EXPECT A RECALL OR EXTENSION TO THE WARRANTY ON THIS PART IN THE ALTIMA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498152February 14, 2013
STEERING
DROVE MY CAR TO AN APPT AND WHEN I CAME OUT IT WOULDN'T START. TRIED JUMPING BATTERY, DID NOT WORK. CHANGED THE BATTERY IN KEY FOB AND IT STILL DIDN'T WORK. I BROUGHT MY BACK-UP KEY OVER TO THE CAR AND THAT ONE DID NOT WORK EITHER. HAD IT TOWED TO THE NISSAN DEALER AND THEY DIAGNOSED IT AS THE STEERING WHEEL MECHANISM AND THE PART WAS ON A 7-10 DAY BACK ORDER. I PAID AN ADDITIONAL $50 TO EXPEDITE THE PART. IT TOOK 7 DAYS TO GET MY CAR REPAIRED. I CONTACTED NISSAN USA, DESCRIBED THE SITUATION AND SENT THEM A HYPERLINK THAT HAD ANECDOTES OF STEERING ISSUES FROM OTHER 09 ALTIMA OWNERS AND REQUESTED THAT THEY COVER THE REPAIR. SOMEONE FROM NISSAN CALLED ME AND I RETURNED HIS CALL 2 TIMES WITHOUT A RETURN CALL. ON THE THIRD MESSAGE I AND TOLD HIM I WOULD ESCALATE THE CALL IF I DID NOT HEAR BACK FROM HIM. THAT PROMPTED HIM TO RETURN MY CALL AND HE STATED THEY WOULD NOT COVER THE COST BECAUSE I DON'T TAKE MY CAR TO NISSAN FOR SCHEDULED SERVICE. I TOLD HIM I WAS NOT GOING TO REST UNTIL I GET NISSAN TO COVER THIS AND HE BASICALLY TOLD ME HE HAD THE FINAL SAY. I AM CONTACTING MY LOCAL NEWS STATION AND MY STATE AG FOR RESOLUTION. PLEASE DO THE SAME! I AM OUT $960 FOR THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498047February 13, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE KEY LESS ENTRY REMOTE BUTTON SEIZED IN THE LOCKED POSITION AND CAUSED THE ENGINE TO NOT START. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498048February 13, 2013
STEERING
DROVE TO WORK IN THE MORNING, PARKED MY NISSAN ALTIMA IN THE PARKING LOT. WHEN I WENT TO LEAVE FOR LUNCH THE CAR WOULD NOT START. THE BRAKE WAS EXTREMELY STIFF AND PUSHING THE START BUTTON DID NOTHING. I CALLED THE LOCAL NISSAN DEALER - THEY IMMEDIATELY THOUGHT IT COULD BE THE STEERING LOCK MODULE IF THAT WAS IT I WOULD HAVE TO HAVE IT TOWED. ONCE TOWED TO THE DEALERSHIP THEY CONFIRMED IT WAS THE STEERING WHEEL LOCK MODULE HAD MALFUNCTIONED. THEY ADMITTED THEY HAVE SEEN 4 OTHERS IN JUST THIS MONTH FOR THE SAME ISSUE. THE PART WAS ORDERED AND SHOULD HAVE ARRIVED IN 3 BUSINESS DAYS. AFTER A WEEK I WAS NOTIFIED THE PART IS ON BACK ORDER AND THEY DO NOT KNOW WHEN THEY WILL HAVE IT IN TO FIX MY CAR. I CONTACTED NISSAN CONSUMER AFFAIRS TO ASK FOR HELP, THEY DECLINED STATING IT IS ALL A CASE BY CASE BASIS THEY WON'T HELP TO PAY FOR THE PART, REPAIR OR A RENTAL CAR. IT HAS NOW BEEN 23 DAYS AND THEY STILL DON'T KNOW WHEN OR IF THEY WILL GET A PART TO FIX MY CAR. I AM STRANDED WITHOUT A MEANS TO GET TO AND FROM WORK. NISSAN NEEDS TO RECALL THIS PART OR HELP COVER THE COSTS FOR THOSE AFFECTED. AFTER EXTENSIVE RESEARCH THERE ARE TONS OF PEOPLE GOING THROUGH THE SAME ISSUE. THE SAME PART WAS RECALLED FOR THE NISSAN GTR WHY NOT OWN UP TO YOUR CRAPPY PART AND TAKE CARE OF THE CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498051February 13, 2013
STEERING, ELECTRICAL SYSTEM
CAR OPERATED NORMALLY IN THE MORNING, ABLE TO START AND DROVE PERFECTLY FINE TO THE OFFICE. WHEN I WENT TO START MY CAR TO GO GET LUNCH, THE CAR WOULD NOT START AND THE INTELLIGENT KEY LIGHT FLASHED. I CALLED THE LOCAL DEALERSHIP AND WAS TOLD THE FOB MUST HAVE SOMEHOW UN-SYNCED. AAA TOWED TO DEALERSHIP, WAS THEN TOLD THAT MY STEERING CONTROL LOCK HAD FAILED AND NEEDED TO BE REPLACED. DUE TO HIGH DEMAND FROM THE PART (INDICATING A SIGNIFICANT CURRENT FAILURE RATE) THE PART WOULD NOT BE AVAILABLE FOR ALMOST A WEEK. I THEN WENT HOME AND GOOGLED THE ISSUE, FOUND HTTP://WWW.ARFC.ORG/COMPLAINTS/2009/NISSAN/ALTIMA/?Q=&PAGE=24 WHERE HUNDREDS OF COMPLAINTS ABOUT THIS PARTICULAR PART FAILING OVER THE PAST YEAR WERE BEING REPORTED. WHAT IF I WASN'T AT THE OFFICE? I COULD HAVE BEEN STRANDED ANYWHERE, IN THE MIDDLE OF WINTER. THIS POSES A SERIOUS HEALTH RISK. BEYOND THAT, THE TOTAL COST OF REPAIR WAS ALMOST $800. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497902February 12, 2013
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE STEERING LOCK ASSEMBLY WOULD NEED TO BE REPLACED. THE CONTACT WAS ALSO ADVISED THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS ON A NATIONAL BACK ORDER. THE MANUFACTURER WAS NOTIFIED BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497907February 12, 2013
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND THE BRAKES ALSO BECAME STIFF. THE KEY SYMBOL ON THE DASHBOARD ALSO ILLUMINATED. THE CONTACT REPLACED THE BATTERY BUT THE VEHICLE DID NOT START. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE STEERING LOCK ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY MAY ASSIST IN THE COST OF REPAIR. THE CONTACT WAS AWAITING A FINAL DECISION. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497952February 12, 2013
STEERING
I JUST WANTED TO LET THE PEOPLE KNOW THAT THERE IS NO GUARANTEE THAT THE NEW STEERING LOCK MECHANISM THAT IS PLACED IN YOUR CAR WILL NOT MALFUNCTION. I PICKED MY CAR UP FROM THE DEALERSHIP AFTER HAVING THE PART REPAIRED AT THE COST OF 1055.00 NOT INCLUDING TOWING AND WASN'T EVEN HOME 40 MINUTES BEFORE THE SAME THING OCCURRED AGAIN AND THE CAR HAD TO BE TOWED BACK TO THE DEALERSHIP TO BE REPAIRED AGAIN. I'M NOW FINDING OUT THAT THE REPLACEMENT PART IS NOT A NEWLY MANUFACTURED PART WITHOUT THE DEFECT MAKING THE PROBABILITY OF HAVING TO DEAL WITH SITUATION AGAIN VERY HIGH AND OF COURSE THE NISSAN CORP. IS STILL ACTING LIKE THERE IS NO PROBLEM AT ALL. PLEASE PEOPLE CALL YOUR ATTORNEY GENERAL NEWS STATIONS AND WHOEVER YOU THINK WILL LISTEN BECAUSE THE MORE WAVES WE MAKE FORCES NISSAN TO RECALL THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497735February 11, 2013
ELECTRICAL SYSTEM, STEERING
ON SATURDAY MORNING, MY WIFE TOOK MY SON TO THE LIBRARY, THE CAR STARTED WITH NO ISSUES, WHEN THEY LEFT THE LIBRARY SHE COULD NOT START THE CAR. SHE CALLED ME TO COME HELP HER, WE CHANGED THE BATTERIES IN THE KEY FOB, I TRIED TO JUMP-START THE CAR, I CHECKED THE FUSES, BUT IT WOULD NOT START. I MADE SURE THE FOB WAS STILL COMMUNICATING WITH THE CAR BY PRESSING THE BUTTONS AND EVERYTHING SEEMED TO BE WORKING FINE. FINALLY, AFTER TRYING EVERYTHING I COULD, WE CALLED THE NISSAN DEALERSHIP, AND THEY HAD US TOW THE CAR TO THEM, AND SAID THEY WOULD NOT GET TO IT UNTIL MONDAY. WELL MONDAY MORNING COMES AND THEY CALLED MY WIFE TO TELL HER THE STEERING LOCK UNIT FAILED, AND IT WOULD COST ~$1000 TO REPLACE. OF COURSE I AM TICKED SO I DECIDE TO RESEARCH THIS ISSUE AND REALIZE IT IS VERY COMMON IN THE 2009 ALTIMA?S, WHICH MAKES ME EVEN MORE TICKED, BECAUSE NISSAN DOESN'T SEEM TO CARE IF THEY LEAVE MY WIFE AND SON STRANDED BECAUSE THEY BUILT THEIR CAR USING GARBAGE PARTS. AND YES THEY KNOW BECAUSE, MORE TIMES THAN NOT, THIS PART IS OUT OF STOCK AND THE NEWER CARS DON'T USE IT. SO THIS SOUNDS LIKE A VERY NASTY SCAM BY NISSAN. I HAVE SENT LETTERS TO MY STATE'S ATTORNEY GENERAL, NISSAN MOTOR COMPANY, AND THIS DATABASE...WE NEED A RECALL. STAND BEHIND YOUR PRODUCT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497787February 11, 2013
ELECTRICAL SYSTEM
MY HUSBAND WENT OUT TO START THE CARS IN THE MORNING BEFORE WORK. THE NISSAN ALTIMA WOULD NOT START. THE BRAKE WAS FIRMLY PUSHED AND THE BRAKE LIGHTS CAME ON. WE HAVE REPLACED THE KEY FOB BATTERIES AND THE FUSE FOR THE ENGINE STARTER. THE KEY FOB LOCKS AND UNLOCKS THE VEHICLE, BUT THE CAR WILL NOT START. THE DESK SHOWS A SMALL YELLOW KEY SYMBOL IN THE TOP LEFT CORNER. WE HAVE CONTACTED A MECHANIC ABOUT HAVING THE CAR TOWED. IT SEEMS SEVERAL OTHERS HAVE HAD THIS ISSUE AND NISSAN IS DOING NOTHING ABOUT IT. I WILL NEVER, EVER, EVER PURCHASE ANOTHER NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497595February 9, 2013
STEERING, ELECTRICAL SYSTEM
WIFE'S 2009 ALTIMA WOULD NOT START. AS OTHERS HAVE STATED, THE LITTLE KEY LIGHT ON THE DASH LIT UP. WE HAD THE CAR TOWED TO OUR DEALER, AND THEY TOLD US THE STEERING LOCK CONTROL HAD FAILED. HAVING NO CHOICE, WE THEN ORDERED THE PART, ONLY THEN TO FIND OUT THAT IT WAS ON BACK ORDER AND THEY COULD NOT ESTIMATE WHEN THE PART WOULD BE AVAILABLE. THE ESTIMATED REPAIR BILL WAS GOING TO BE ABOUT $750. WHEN I GOT HOME THAT EVENING, I SEARCHED THE INTERNET AND WAS AMAZED AT HOW MANY CASES EXACTLY LIKE OURS ARE OCCURRING. THE NEXT MORNING, I FILED A FORMAL COMPLAINT WITH NISSAN OF NORTH AMERICA. THEY HAVE PUT ALL OWNERS OF 2009'S IN JEOPARDY AND OBVIOUSLY KNEW THERE WAS A PROBLEM AS THE PART WAS CHANGED OUT IN LATE YEAR 2010 CARS BUILT. OUR FINAL RESULTS ARE BETTER THAN MOST OF THE OTHERS WE HAVE READ ABOUT. BETWEEN NISSAN AND OUR DEALER, THEY COVERED THE REPAIR WHICH WAS DONE AS THE PART DID ARRIVE, AS WELL AS OUR CAR RENTAL WHILE THE DEALER HAD THE VEHICLE. MY ADVISE IS TO FILE A FORMAL COMPLAINT LIKE WE DID AND TO BE PERSISTENT. AN ATTORNEY I KNOW SAID WE SHOULD CONTACT THE STATE ATTORNEY GENERAL AND/OR THE LOCAL TV STATIONS TROUBLE SHOOTERS, BECAUSE PUBLICITY AND LEGAL ACTION ARE EXACTLY WHAT NISSAN DOESN'T WANT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496853February 8, 2013
STEERING, ELECTRICAL SYSTEM
THE VEHICLE HAD NO PROBLEMS DRIVING INTO WORK IN THE MORNING. END OF WORK DAY, RETURN TO THE CAR TO FIND OUT THAT IT WOULDN'T START. THE AMBER LIGHT WITH "INTELLIGENT KEY" LOGO HAD TURNED ON AND THE VEHICLE WAS IMMOBILIZED. CHECKED THE BATTERY OF THE INTELLIGENT KEY AND IT WAS PERFECTLY OPERATIONAL. CHECK BATTER OF THE CAR, AND IT WAS WORKING FINE AS WELL. SINCE THE CAR WOULDN'T START, NO OTHER OPTION BUT TO CALL FOR TOWING SERVICE. SPENT HOURS IN THE COLD WAITING FOR THE TRUCK. THE FOLLOWING DAY NISSAN SERVICE RAN A DIAGNOSTIC AND DETERMINED THERE WAS ELECTRICAL PROBLEM THAT TRIGGERED THE VEHICLE IMMOBILIZER AND NEEDED STEERING LOCK UNIT REPLACEMENT. PARTS AND LABOR AND TOW COST OVER $900. THE NISSAN MECHANIC HINTED AT THE PROBLEM BEING A MANUFACTURING DEFECT, BUT REFUSED TO SAY IT DIRECTLY AS IT PUTS NISSAN LIABLE. PART IS STRATEGICALLY NOT COVERED UNDER WARRANTY. FOUND OUT FROM THE NISSAN FOLKS THAT NUMEROUS CARS CAME IN WITH THE SAME PROBLEM. GOT ONTO THE INTERNET AND FOUND SO MANY MORE NISSAN ALTIMA OWNERS WITH THE SAME PROBLEM. CLEARLY A MANUFACTURING DEFECT AND NISSAN NEEDS TO RECALL THE PART AND FIX IT FOR ALL AFFECTED USERS OF THE CAR. I AM HAPPY THAT THIS HAPPENED WHILE MY VEHICLE WAS STATIONARY. I THINK THIS IS VERY DANGEROUS IF IT WERE TO HAPPENING WHILE DRIVING. I REQUEST NHTSA TO INVESTIGATE THIS PROBLEM ASAP AND HELP TO ISSUE A RECALL FOR SEVERAL HUNDREDS (MAYBE THOUSANDS) OF USER AFFECTED. NOBODY WANTS TO LOSE THEIR HARD EARNED MONEY FOR NO FAULT OF THEIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496920February 8, 2013
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA HYBRID. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT TOWED THE VEHICLE TO A DEALER. THE DIAGNOSTIC TEST SHOWED A DEFECTIVE STEERING LOCK CONTROL MODULE WHICH PREVENTED THE VEHICLE FROM STARTING. THE DEALER DID NOT HAVE THE PART REPLACED DUE TO THE PART BEING ON BACK ORDER. THE FAILURE MILEAGE WAS 35,700. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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