Nissan Altima Complaints (2020)

161 consumer complaints on file.

#11577229March 13, 2024
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: WARNINGS
I can be driving and all of a sudden the collision symbol starts flashing,it has done it at least ten times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575606March 5, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
AEB system malfunction for front end. Will not allow cruise control to be used because of it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574172February 27, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
Front crash warning malfunction on my dash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574113February 26, 2024
ENGINE, SUSPENSION, WHEELS
My 2020 Nissan Altima is having issues with the transmission . When you accelerate the engine Jerks, Vibrates , Shutters. It hesitates even when stopping acts like it doesn’t want to shift into another gear . My Tires are always loosing air as well . The Front of my car is always making a sound think suspension issues .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573431February 22, 2024
ENGINE
Vehicle goes into limp mode (shows all engine warring signs flashing ) and my speed goes down to 5-15 miles. This happens instantly and my car will jerk and basically stop where it is at. This is happening when the temp. is below 0 and it is snowing. There is no warring or time to get out of the way of traffic and on the hwy cars are coming up on you. Someone can hit you from behind instantly when this happens. My vehicle has been towed twice to the dealer and i have filed 3 complaints with NIssan consumer care but this is not resolved. All they can do is reset the computer each time. The dealer tells me this is happening all the time but they can not get it do duplicate when they have it . I have 18K miles and this has happened 3 times in total.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572332February 16, 2024
POWER TRAIN, UNKNOWN OR OTHER
I bought a used (7,000 miles) 2020 Nissan Altima 2.5 SV. Bought the car on January (18-19th) 2022 with a clean Car Fax. Then, on August 12, 2022 at 17,500 approximate miles the transmission failed. I was driving and suddenly the engine light came on and the car was being strange. Slight shaking, vibration, and delayed acceleration plus a few other details I cannot recall. I immediately went to the dealership since I was nearby and I did not feel that the car was safe to drive. Then I left it there for over a month (all with no loaner vehicle because they had none) and they said they needed to get me a new transmission. Needing a new transmission so soon, is not normal. The dealership even said this, but also said it is unfortunately an issue they see with their CVT transmissions. I had no prior symptoms, and this was very sudden. I had even called them to let them know I was on the way, and they said if I was not close-by that I should tow the car in because it might not be safe. It could have caused an accident if I had driven for longer, so I consider myeslf lucky and hope that other people do not have the same expierence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572340February 16, 2024
WHEELS, UNKNOWN OR OTHER, STEERING
I bought a used (7,000 miles) 2020 Nissan Altima 2.5 SV. Bought the car January (18-19th) 2022. The same week I bought it I noticed a noise coming from the right side of the car. I would later come to find out it was a wheel bearing, which when not fixed can lead to some serious safety concerns. The wheel can potentially come off during driving! At high speeds in particular, that is dangerous. I am glad it did not happen to me, but it could have caused fatal accidents. Anytime I made turned my wheel to the right I heard a low droning/humming/vibrating noise from the opposite side. It was more pronounced with speed and depth of turn. These turns do not have to be very deep; most highways have curves in them, and this is when I would hear the noise. It usually began at speeds of 50-60mph, but as the issue became more pronounced over time (this took a whole year to resolve) this changed, and I was able to hear it from 30-40mph. Nissan did not want to warranty this at first, at multiple dealership locations. More time passed and I noticed the wheel bearing noise getting more and more pronounced. I brought it to another dealership that was not a Nissan dealership, and they said it’s clearly the wheel bearing. That’s the first time I had been told what this could possibly be. I brought it to the local Nissan dealership after this, so I could get this done under warranty. Remember, this has been happening since I bought the car, and I am at less than 17k mileage. I told them I was concerned about the wheel bearing and that I thought this was the issue, and it was more pronounced now than in the past. They said, "the car is fine" and that the noise it’s “normal.” I asked how a loud noise happening only conditionally and to only one side of the car was “normal”, and he had no reply for that. Months later the noise is became incredibly disturbing, and I spoke with the manager, and they finally fixed the wheel bearing under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561957December 26, 2023
POWER TRAIN
Transmission went out at 145k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559839December 13, 2023
STEERING, SERVICE BRAKES
1. Power steering cuts off while driving. Occurs intermittently -- once every two weeks or so. I am guessing that the intermittent nature of this is why more have not reported it. Warning lights show on dash indicating ABS, etc. but codes disappear when car is turned off and back on. Yes, you can inspect this. We bought a BlueDriver OBDII with an app because we couldn't capture this and the dealer couldn't recreate the problem. I have the records of the codes. We were able to get the vehicle to the dealer while still running and they are fixing it by replacing the ABS computer (at significant cost). 2. Sudden loss of power steering could result in a major accident -- especially in emergency situations, at higher speeds or if the driver was weaker/smaller. My wife drives this car, and it was a major shock when this happened. Fortunately, she was moving less than 30 mph when this happened -- and she was not trying to avoid an accident. 3. The problem has been reconfirmed by Regal Nissan Service at this time. [XXX] See above for description of how hard it was to capture this condition. 4. The component has been deemed unworking. I believe that the dealer is just replacing it, however, vs, in-depth diagnosing at the corporate level. 5. The warning lights come on at the same time the power steering stops. There is absolutely no pre-warning. We have no idea if the ABS system also stops working because conditions were dry, speed was low, no slamming on of brakes -- but I am guessing that the ABS also wouldn't work. That's a guess. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557914December 1, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The forward emergency braking system on my vehicle disables itself. I receive a message stating "front laser obstructed". There is no obstruction on vehicle. I relly on the emergency braking system to give me a heads up on possible forwars collision. Problem started around 50000 miles. It went away for a few months then came back
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552353October 27, 2023
STEERING, STRUCTURE:BODY, SUSPENSION
Tie rod ball joint snapped and broke at 15mph causing vehichle to loose control and forced off-road into a fence post. No Collison warning or lane departure warning. I had the vehichle towed back to dealership Nissan Wesley chapel. I was in process of possibly purchasing vehichle. Couldn’t find financing for me so received a letter rescinding their transaction. My ins agency Esurance concluded it a tota loss. Never heard back from Nissan or my ins. agency on what caused it to break. Everytime I asked I was never given a response. I have several photos of vehichle and found a recall for tie rod and ball joint fasteners on same make and year. Would like some answers to this safety issue being if I was going faster I could have been killed. 2 days prior to accident began hearing clicking noise when going over speed bump. Took vehichle for private inspection and a vehicle system scan reported systems w/codes for intelligent cruise control/advanced driver assistance system and laser/radar.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11545173September 18, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The information system head unit crashes (reboots) on demand when a MS Teams call is answered or initiated via CarPlay. Crashing of the head unit is 1) very distracting to the driver 2) avoiding it requires attention and ability to first determine incoming call is from MS Teams and then reaching down and unplugging the phone prior to answering it, causing a loss of Navigation and yet more attention loss 3) This loss of attention can cause lane deviation, lack of following traffic signals and other incidents. Problem is universal in Nissan head units in this series, google Nissan Head Unit Teams for tens of thousands of hits. Dealer and Nissan corp notified and ignore the problem. Nissan's partner in infotainment, Renault had the same exact issue and corrected it with an over the air update so it is easily fixed. Dealer inspected, MS and Apple as well, both say head unit firmware is at fault. Failure has occurred from day one, car is defective because of this significant cause of distraction. Please get this fixed before people die (if they have not already)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544009September 12, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Vehicle caught on fire while inside home @ 4:00am cst. Fire department and police department were at the scene as well. Fire department was forced to pry open the trunk to stop fire from spreading. Police gave police report at the scene due to the incident. State Farm is involved as well as the investigation team currently. State Farm insurance informed me to provide this information.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11541959August 31, 2023
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2020 Nissan Altima. The contact stated while driving 40 MPH, the vehicle lost motive power with the key fob not available message displayed. There was no warning light illuminated. The contact stopped at a service center. The contact was able to restart the vehicle and drove the vehicle to the dealer. The vehicle was diagnosed and stated that the battery needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 21,171. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538981August 16, 2023
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
I've taken my car for repair service 4 times due to a malfunction warning and front driving aids off warning. They replaced speed sensor as well as cv axle as well as a hub and bearing and it still is not driving right and has almost caused me accidents with my children in the car to where I pulled over and cried I was scared to continue driving. They cannot figure out the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538270August 13, 2023
POWER TRAIN, ELECTRICAL SYSTEM
Transmissions seem to jerk a lot when slowing down and picking up speed again, also all 4 door locks have gave out being unable to lock or unlock the doors using the bottom or key, this is a hazard especially if you have children sitting in the back seats
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537782August 10, 2023
ELECTRICAL SYSTEM, ENGINE
Key system error Started a few months ago. It happens at random and when it does the car won't start. It on occasion will come on while driving which I read can cause loss of control and not being able to turn the vehicle off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529027June 26, 2023
POWER TRAIN, ELECTRICAL SYSTEM
What component or system failed or malfunctioned and is available for inspection upon request? On June 6th, the vehicle started losing power when accelerating, happened at night when driving back home, and scared me because there were no lights indicating any issues. The following day, less than a mile from the dealership, all the dashboard lights turned on, the vehicle lost complete power, and then i turned vehicle off and try to turn it back on but it didn't started. I called a tow truck and left it at the dealer. They informed me that they would provide me with the reason for the failure by the end of the afternoon. I was later informed by the dealership that there was an electrical problem with the transmission system. The system failure was related to a power train not getting communication due to a broken/damage wire harness that was close to the left side powertrain/engine mount. The harness was damaged because of the engine mount bolts broke and metal part of the mount cut part of the harness, creating an electrical short to the powertrain system as seen in the attached photos. This kind of short can definitely create heat into the harness that could have gotten my car to catch fire. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the same dealer informed me about the damage, and they themselves were puzzled because they couldn't find an explanation for how this could happen, but they did not take any ownership by the fact that that defective engine mount could have had me into a major accident if I was driving in the highway. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? All the work was carried out at the dealership itself. And I don't think that the dealership send any notification to the manufacturer about the early failure of such an important component but going through different mechanics shops they all share the same opinion that the......
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528246June 22, 2023
UNKNOWN OR OTHER, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
The forward collision warning light comes on saying their is a malfunction. It stays on for a couple of days, and then it goes away and comes back again a couple of days later. I had my sister husband hook up a diagnostic scanner on the car, and he said that it displayed no error codes for the problem. I believe this should be a safety recall because i noticed a lot of people driving the 2020 nissan altima have the same problem as me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527754June 19, 2023
AIR BAGS
Vehicle was in two different front end collisions one of which the whole front end is destroyed including the windshield and the airbags DID NOT deploy.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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