Nissan Altima Complaints (2009)

1,601 consumer complaints on file.

#10786284October 27, 2015
ELECTRICAL SYSTEM
THE STEERING LOCK UNIT CAUSE THE CAR NOT TO START. THERE IS A DEFECT WITH THE UNIT. I HAVE CONTACTED NISSAN AND HAVE OPEN TWO CASE FILES(CASE#16923576 & CASE# 19538658) ONLY TO BE TOLD THAT THERE IS A RECALL FOR THIS ISSUE BUT NOT FOR MY VIN#. LAST NIGHT I WAS STRANDED AT WORK IN A DARK PARKING LOT FOR 4 HOURS BECAUSE MY CAR WOULD NOT START AND IT IS STILL IN THE PARKING LOT. I CALLED NISSAN ONLY TO BE TOLD THE SAME THING THAT THERE IS NO RECALL FOR MY VIN#. NISSAN KNOWS THAT THERE IS A PROBLEM WITH THIS STEERING DEVICE AND SHOULD BE RECALLING ALL OF THE CARS. TO FIX THIS PROBLEM IS AROUND $1200.00 WHICH I DO NOT HAVE. I AM THE CONSUMER WHO PURCHASED THE VECHICLE AND IT IS THE RESPONSIBILTY OF MANUFACTOR TO FIX AND REPAIR THERE DEFECTS. I GOOGLE MY ISSUE ON YOU TUBE AND FOUND SEVERAL VIDEOS WITH PEOPLE HAVING THIS SAME ISSUE. TO GET MY CAR STARTED I HAVE TO REMOVE THE DASH UNDER THE STEERING WHEEL AND BEAT ON THE STEERING LOCK UNIT UNTIL IT UNLOCKS SO THAT THE CAR WILL START.I AM 63 YEAR OLD FEMALE AND THIS IS SOMETHING I SHOULD NOT HAVE TO DO TO START MY CAR. WHAT IF THIS LOCKS WHILE I AM DRIVING, WILL SOMEONE HAVE TO DIE BEFORE THIS PROBLEM IS FIXED. ENOUGH IS ENOUGH I AM AFRAID TO STOP AND TURN MY CAR OFF FOR FEAR IT WILL NOT START. THIS HAS BEEN AN ON GOING PROBLEM THAT BEGAN 12/23/2014 AND CONTINUES EVERY DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786185October 26, 2015
STEERING
I HAVE AN 09 ALTIMA AND THE STEERING LOCK MODULE HAS GONE BAD. STARTED IT UP FOR WORK GOT LEFT STRANDED. HAD TO HAVE IT TOWED HOME, AND DID SOME INTERNET WORK AND THERE ARE A LOT OF COMPLAINTS ABOUT THIS LOCKING UP ON PEOPLE LEAVING THEM STRANDED. NISSAN EXTENDED THE WARRANTY TO 6 YEARS BUT THE PART GOES AFTER THE WARRANTY ENDS. IF YOU SEARCHED THE INTERNET THERE SO MANY COMPLAINTS ABOUT THIS. I CALLED THE DEALERSHIP AND THEY SAID IT'S A COMMON PROBLEM WITH THESE CARS. SO WHY ARE WE BEING STRANDED FOR A FAULTY PART THAN NISSANS ALL KNOWS TO WELL. AND IT'S NOT CHEAP TO FIX THIS EITHER. WHY ARE WE PAYING FOR THEIR CRAFTSMANSHIP. THERE ARE A LOT OF STORIES OF WOMEN, CHILDREN BRING STRANDED. AS I WAS ONE (FEMALE) THAT HAD TO FIND A WAY TO TOW MY CAR HOME. PLEASE HEAR US WE NEED HELP, WE NEED YOUR HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785283October 22, 2015
STEERING
I WENT DROP KIDS OFF AT THE BUS STOP CAME HOME CUT CAR OFF WENT IN THE HOUSE NOT EVEN THREE MINUTES CAME OUTSIDE TO START CAR NOTHING HAPPENS ,BRAKES ARE HARD,CAR DOES NOT START THE KEY SYMBOL COMES ON THE DASH TO THE LEFT, START SWITCH SAYS LOCK,ENGINE WON'T BUDGE, THE VEHICLE WAS STATIONARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785278October 22, 2015
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
CAR DEESN'T START, IT IS BECAUSE OF FAULTY STEERING LOCK SYSTEM. NISSAN EXTENDED WARRANTY ON THIS PART BUT DIDN'T DO RECALL. IT HAS HAPPEND TO MANY PEOPLE AND YESTERDAY I WAS STRANDED AND MY CAR WOULDN'T START. THE REPAIR IS COSTLY AND NISSAN IS NOT PAYING FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10784942October 21, 2015
VISIBILITY/WIPER
THE DASH IS COVERED IN THIS STICKY SUBSTANCE ,AND WHEN THE SUN IS OUT HAS A TERRIBLE GLARE IN THE WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785124October 21, 2015
ELECTRICAL SYSTEM, STEERING
MY 2009 NISSAN ALTIMA 2.5 SL STARTED WITHOUT A PROBLEM. STOPPED AT THE STORE, WAS IN THERE FOR 10 MINUTES. CAME OUT, MY CAR WOULDN'T START. IT WOULD LOCK AND UNLOCK, LIGHTS WORKED, BUT WOULDN'T START. ATTEMPTED FIXING FOR 2 DAYS BY DRIVING UP TO THE PARKING SPOT WITH A BUNCH OF TIPS AND TRICKS ONLINE BUT ENDED UP TOWING MY VEHICLE TO NISSAN DEALERSHIP AND SPENT $800+ TO GET IT FIXED. REFER BELOW LINKS FOR SIMILAR COMPLAINTS, SHOULD HAVE BEEN A RECALL HTTP://WWW.NISSANPROBLEMS.COM/TRENDS/STEERING-WHEEL-LOCKS/ HTTP://WWW.CARCOMPLAINTS.COM/NISSAN/ALTIMA/2009/ELECTRICAL/CAR_WONT_START_KEY_ANTI-THEFT_LIGHT_BLINKING.SHTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783783October 20, 2015
ELECTRICAL SYSTEM
DROVE CAR TO BLANEY ELEMENTARY SCHOOL IN ELGIN SC. AFTER LEAVING SCHOOL GOT IN CAR PUSHED BRAKE AND PUSHED START BUTTON AND GOT NOTHING! YELLOW KEY LIGHT WAS ON. HAD VEHICLE TOWED TO NISSAN DEALERSHIP. WAS TOLD TODAY THAT THE ELECTRONIC STEERING COLUMN LOCK NEEDS TO BE REPLACED AND THE COST IS $1208!!!! GOOGLED THE PROBLEM AND SEE THAT THOUSANDS OF OTHER NISSAN OWNERS ARE HAVING THE SAME PROBLEM! NISSAN NEEDS TO STEP UP AND ISSUE A RECALL ON THIS NOW! I WILL NEVER BUY ANOTHER NISSAN AGAIN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783655October 20, 2015
STEERING
I BEEN HAVING PROBLEMS WITH STEERING FOR SOME STRANGE REASON Y CAR WOULD NOT START THERE WAS NO WARNING SIGN OF ANYTHING.THIS IS VERY UN-SAFE I WAS STRANDED WITH MY DAUGHTER IN THE CAR LATE NIGHT. I THOUGHT IT WAS MY KEY FOB THAT WAS LOW IN BATTERY ,BUT NO LUCK I WAS STUCK FOR HOURS TRYING TO FIGURED WHAT WAS GOING ON WITH MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783004October 16, 2015
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE KEY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782528October 15, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA HYBRID. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED WHILE DRIVING APPROXIMATELY 20 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR IN THE PASSENGER SIDE SEAT NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782532October 15, 2015
STEERING
RECEIVED NOTIFICATION FROM NISSAN IN THE MAIL THAT THE STEERING COLUMN LOCK CONTROL UNIT CAN BREAK CAUSING THE VEHICLE NOT TO START. THIS EVENT OCCURRED TO ME ON 10/08/2015 RESULTING IN A TOWING BILL, RENTAL CAR FEE AND A REPAIR FEE AT NISSAN. NISSAN CONSUMER AFFAIRS WILL NOT REIMBURSE SINCE VEHICLE IS OUTSIDE WARRANTY PERIOD EVEN THOUGH THEY ADMITTED IN THEIR CORPORATE LETTER THAT THIS MALFUNCTION IS A KNOWN ISSUE. VEHICLE WAS PARKED AT THE TIME OF THE OCCURRENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782274October 15, 2015
STEERING
ELECTRONIC STEERING COLUMN LOCK REPLACED FOR $974.97. BOUGHT CAR NEW 9-7-09. WARRANTY FOR THIS KNOWN PROBLEM EXTENDED TO 72 MONTHS/UNLIMITED MILEAGE. IT FAILED ON 10-7-09, ONE MONTH AFTER WARRANTY EXPIRED. THESE VEHICLES SHOULD HAVE BEEN RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782447October 15, 2015
ELECTRICAL SYSTEM
TURNED OFF MY CAR TO GET GAS WHEN I WENT TO RESTART IT WOULDN'T TURN ON. HAD THE CAR TOWED TO DEALERSHIP TO GET DIAGNOSTICS COMPLETED AS RECOMMEND FROM NISSAN. I SEE THIS AS A MAJOR SAFETY ISSUE AS I'M A SINGLE WOMAN STRANDED IN A BAD PART OF THE CITY WAITING HELPLESSLY FOR A TOW TRUCK. THEN HAD TO RIDE ALONG WITH A STRANGER (TOW TRUCK DRIVER) TO THE DEALERSHIP. RESULTS CAME BACK AS STEERING LOCK UNIT NEEDED TO BE REPLACED. FILED A CASE WITH NISSAN TO HAVE THIS COVERED AS THEY PUT OUT AN EXTENDED WARRANTY FOR THIS PART. THE CASE WAS DENIED BECAUSE THEY SAID THE WARRANTY EXPIRED IN MARCH '15. I NOW HAVE TO PAY $1008.21 THAT OTHER CUSTOMERS DIDN'T B/C THEIR ISSUE FELL WITHIN THE WARRANTY TIME. IT MAKES NO SENSE THAT SOME CUSTOMERS ARE BEING COVERED WHILE OTHER ARE NOT B/C THEIR ISSUES HAPPENED EARLIER. NISSAN HAS CLEARLY RECOGNIZED THIS PART AS AN ISSUE AND ARE NOW NOT TREATING ALL CUSTOMER'S FAIRLY. THEY SAID THAT I SHOULD HAVE RECEIVED SOMETHING IN THE MAIL ABOUT THIS AND IT WAS ALL OVER THEIR WEBSITE. WELL, I DIDN'T GET ANYTHING IN THE MAIL & I'M NOT SURE IF MOST PEOPLE ARE LOOKING INTO HOW THEIR CAR IS GOING TO BREAKDOWN IN THE FUTURE SO I WAS NEVER AWARE OF THIS UNTIL IT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781878October 14, 2015
POWER TRAIN
WHILE DRIVING UPHILL FROM PHOENIX TO FLAGSTAFF, THE TRANSMISSION OVERHEATED AND WENT INTO "FAIL-SAFE" MODE, WHICH IMMEDIATELY CAUSES THE CAR TO LOSE POWER AND SLOW TO ABOUT 20 MPH. THIS WAS AN INCREDIBLY DANGEROUS SITUATION IN WHICH I WAS FORCED TO QUICKLY PULL OFF TO THE SIDE OF THE 2-LANE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782044October 14, 2015
VISIBILITY/WIPER
2009 NISSAN ALTIMA THAT HAS A STICKY-MELTING DASHBOARD THAT CAN NOT BE CLEANED IT HAS A GLARE THAT MAKE IT VERY DIFFICULT TO SEE OUT OF THE WIND SHIELD THIS CAN CAUSE A MAJOR ACCIDENT-NISSAN WILL NOT FIX IT UNLESS YOU PAY THEM TO REPLACE IT FOR ALMOST $2000.00 AND THERE ARE MANY COMPLAINTS OF THIS ISSIUE ALL OVER SOUTH FLORIDA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781559October 13, 2015
ELECTRICAL SYSTEM
BEWARE TO ANYBODY WHO DRIVES A 2009 OR 2010 NISSAN ALTIMA. FOR NO REASON WHATSOEVER, IT WILL DECIDE TO NOT START AND STRAND YOU - SEVERE ISSUE. IT'S ESCL (ELECTRONIC STEERING COLUMN LOCK: YOUR CAR ACTS LIKE IT WAS BROKEN INTO AND / OR STOLEN), WHICH IS CLEARLY A MANUFACTURING PROBLEM WHICH THEY REFUSE TO PUT ON THE RECALL LIST, EVEN THOUGH IT'S LISTED ON NHTSA'S SERVICE BULLETIN (NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION). AFTER RESEARCHING THIS ISSUE, THERE ARE THOUSANDS OF COMPLAINTS OF SAME ISSUE FOR CONSUMERS, SOME NISSAN SERVICE CENTERS PAID FOR IT UNDER LIFETIME WARRANTY OF THE CAR, SOME DID NOT. VERY INCONSISTENT! THE SAME ITEM FOR MURANO WAS LISTED ON THE RECALL LIST, YET NOT ALTIMA. NISSAN EXTENDED THE WARRANTY ON THIS SPECIFIC ISSUE TO 6 YEARS FOR ALTIMA, CONVENIENTLY MINE EXPIRED 2 MONTHS AGO (NO NOTIFICATION OF ISSUE AND / OR EXTENDED WARRANTY). IT WILL COST ME ALMOST $1,000.00 TO REPAIR THEIR DEFECT (WHICH I'M GRUDGINGLY PAYING AS I NEED MY CAR AND THEY KNOW IT)! TIME FOR A CLASS ACTION STANCE (MAYBE MORGAN & MORGAN), SO TIRED OF THE LITTLE GUY BEING SCREWED BY THESE BIG COMPANIES! I LOVED THIS CAR UNTIL SUNDAY, I NOW FEEL VERY UNSURE OF ITS RELIABILITY, NOT TO MENTION THE MONEY PIT IT MAY BECOME...GRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781629October 13, 2015
ELECTRICAL SYSTEM, STEERING
TRIED TO START MY CAR ONE DAY AND IT WOULD NOT START. THE CAR WAS LOCATED IN FRONT OF MY CHILDREN'S SCHOOL . AFTER GETTING A DIAGNOSIS FROM THE DEALER I WAS TOLD IT WAS THE ELECTRONIC STEERING COLUMN LOCK. I WAS LATER TOLD THAT IT WAS AN EXTENDED WARRANTY ISSUED FOR THE PART BECAUSE TONS OF PEOPLE ARE HAVING THE PROBLEM BUT THE WARRANTY RAN OUT JUNE 29, 2015. HOW WOULD I KNOW THAT THE PART WAS DEFECTIVE IF THEY DO T CONTACT ME? NOW THEY WANT TO CHARGE ME $1100
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781133October 9, 2015
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA HYBRID. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK CONTROL MODULE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10805810October 8, 2015
ELECTRICAL SYSTEM
MY 2009 NISSAN ALTIMA HAD A DEFECTIVE ELECTRONIC STEERING LOCK UNIT THAT RENDERED THE VEHICLE UNSAFE AND UNRELIABLE FOR MY WIFE AS DRIVER AND HER PASSENGERS. SHE HAD TO GET STRANDED AND HAVE IT TOWED BEFORE THE THIRD DEALER WE SAW ABOUT THE PROBLEM COULD DIAGNOSE THE ROOT CAUSE. SHE WAS IN AN UNSAFE LOCATION THREE HOURS FROM WHERE I WAS LOCATED WHEN THE PART MALFUNCTIONED AND FEARED FOR HER SAFETY. THE SERVICE ADVISOR SAID THIS MODEL HAS HAD SEVERAL ISSUES IN ITS HISTORY WITH THIS PARTICULAR PART TO THE POINT THAT NISSAN EXTEND THE ORIGINAL WARRANTY UNTIL APRIL OF 2015 - ALL ACCORDING TO A SERVICE ADVISOR AT THE THIRD DEALERSHIP I WENT TO. WHEN MALFUNCTIONING, THIS UNIT RENDERS THE VEHICLE ABSOLUTELY MOTIONLESS AND PRESENTS AN IMMEDIATE UNSAFE AND HAZARDOUS SITUATION TO THE DRIVER AND ALL PASSENGERS. THE DEALER SUGGESTED I CONTACT NISSAN CONSUMER AFFAIRS WHICH I DID AND SPOKE WITH A REPRESENTATIVE IN FRANKLIN, TENNESSEE, WHO DENIED MY REQUEST FOR REIMBURSEMENT OF THE COST OF THE PART. I DID NOT REQUEST TOTAL REIMBURSEMENT AND THOUGHT WE COULD WORK THIS OUT IN GOOD FAITH, BUT TO NO AVAIL AND MY GESTURE WAS DISMISSED. NISSAN KNOWS THIS PART IS DEFECTIVE AND EVEN EXTENDED THE ORIGINAL WARRANTY. ACCORDING TO THE SERVICE ADVISOR, THERE HAVE BEEN PROBLEMS WITH THIS PART AND IT SHOULD BE RECALLED NATIONWIDE ON ALL APPLICABLE VEHICLES. THIS MAY BE THE REASON WHY NISSAN EXTENDED THE ORIGINAL WARRANTY ON THIS PARTICULAR PART BECAUSE THEY KNEW IT WAS DEFECTIVE AND PROBLEMATIC. I BELIEVE THAT NISSAN SHOULD REPLACE THE PART ON THE ALTIMA MODELS AFFECTED AT NO CHARGE TO THE OWNER BECAUSE THEY KNOW AND ARE AWARE THAT THE COMPONENT PART IS HAS A HISTORY OF BEING DEFECTIVE, UNSAFE, AND UNRELIABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780008October 6, 2015
ELECTRICAL SYSTEM, ENGINE, STEERING
WITHOUT WARNING THE VEHICLE WOULD NOT START AFTER BEING DRIVEN AN HOUR PRIOR TO THE MALFUNCTION. THE KEY FOB INDICATOR LIGHT COMES ON BUT THE CAR WILL NOT START OR RESPOND TO THE START BUTTON. THE KEY FOB UNLOCKS/LOCKS THE CAR. UPON RESEARCHING THE ISSUE ONLINE, I DISCOVERED THAT THE ISSUE IS WITH THE ELECTRONIC STEERING CONTROL LOCK THAT KEEPS THE CAR FROM BEING STOLEN OR STARTED WITHOUT THE KEY FOB. THIS IS, FROM WHAT I DISCOVERED, A KNOWN ISSUE WITH NISSANS AND IN MY VIEW A MAJOR SAFETY ISSUE. NISSAN HAS MADE THIS A WARRANTY EXTENSION INSTEAD OF A SAFETY RECALL FOR REASONS UNKNOWN. WITH NO WAY TO TELL WHEN AND IF A STEERING LOCK WILL FAIL IT IS A GAME OF CHANCE THAT MANY NISSAN OWNERS ARE LOSING. IF YOU ARE LIKE ME, AND PURCHASED YOUR CAR USED, IT IS SAFE TO SAY THAT YOU WILL NOT KNOW ABOUT THE ISSUE UNTIL ITS ALREADY TOO LATE. ON TOP OF THAT, SINCE IT IS A WARRANTY IT HAS AN EXPIRATION DATE. WHICH MEANS THAT IF YOU ARE UNFORTUNATE ENOUGH TO NO KNOW ABOUT THIS AND IT FAILS THERE IS A GOOD CHANCE THAT NISSAN WILL NOT FIX IT FOR FREE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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