Nissan Altima Complaints (2009)

1,601 consumer complaints on file.

#11414633April 30, 2021
ELECTRICAL SYSTEM
IN 2020 RECEIVED A RECALL NOTICE FROM NISSAN FOR STEERING COLUMN LOCK REPLACEMENT. TOOK CAR TO GREENVILLE NISSAN (GREENVILLE, NC). SERVICE MANAGER TOLD ME MY VEHICLE WAS ACTUALLY NOT PART OF THAT RECALL, DESPITE THE NISSAN USA LETTER, SO I LEFT. APPROX. 9 MONTHS LATER (2/23/2021) THAT EXACT PART BROKE ON MY CAR, RESULTING IN INABILITY TO START ENGINE. COST ME $900+ OUT OF POCKET TO FIX EXACTLY WHAT IT WAS RECALLED FOR AND NOT ORIGINALLY DONE. FWIW THE TOW TRUCK DRIVER SAID THE SAME DEALERSHIP TRIED THE SAME THING WITH HIM ON HIS CAR. I AM ATTACHING ALL MY DOCUMENTATION FROM ORIGINAL LETTER, DOCUMENTS DEALER GAVE ME IN 2020, AND THE 2021 REPAIR AS WELL AS THE COST OF A RENTAL CAR TO GET AROUND DURING SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412942April 19, 2021
STEERING
I GOT IN MY CAR I DROVE UP TO THE AUTO PARTS STORE WHICH I TOOK MY NEIGHBOR TO TURN MY CAR OFF WENT IN CAME BACK OUT AND THE STEERING WHEEL WAS LOCKED AND WOULD NOT UNLOCK AT WHICH TIME I HAD IT TOWED BACK TO THE HOUSE WHICH COST ME $125 AND 3 HOURS. COME TO FIND OUT THE PART IS ON RECALL THAT CALLS THE CAR TO DO THIS AND THE MANUFACTURER REFUSES TO HONOR IT SAYING I HAVE TO PAY TO REPLACE IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408306April 15, 2021
UNKNOWN OR OTHER
CAR WOULD NOT START. WAS TOLD THE STEERING WHEEL LOCK HAD AN INTERNAL FAILURE. THIS HAPPENED BEFORE IN 2014 AND IT WAS REPAIRED AFTER I WAS STRANDED. I WAS TOLD THAT THE WARRANTY FOR THE 2014 REPAIR WAS A YEAR AND THE DEALERSHIP SERVICE DEPARTMENT NOR THE NISSAN HEADQUARTERS WOULD ASSIST IN THE $800 REPAIR. RECENTLY I NOTICED THE SERVICE CAMPAIGN FOR THE ELECTRONIC STEERING COLUMN LOCK (ESCL) BEING DEACTIVATED AND BEING REPLACED WITH A ELECTRONIC STEERING COLUMN BOX. THIS OFFER EXPIRED MAY 30, 2020. HOWEVER, I WAS NEVER NOTIFIED. WHEN I CALLED THE SERVICE DEPARTMENT AT THE DEALERSHIP AND NISSAN HEADQUARTERS I WAS TOLD THAT MY VEHICLE COULD NOT BE MODIFIED. THIS MAKES NO SENSE. THERE ARE A LARGE NUMBER OF COMPLAINTS ON YOUR WEBSITE REGARDING THE SAME PROBLEM, AND YET NOTHING HAS BEEN DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405130March 27, 2021
AIR BAGS
THE PASSENGER AIRBAG SEEMS TO BE FAULTY DUE TO A SENSOR FAIL. SO THE AIRBAG LIGHT MALFUNCTIONS AND THE AIRBAG WON'T WORK. SINCE THIS IS CLEARLY A SAFETY ISSUE, I WAS HOPING YOU WOULD LOOK INTO A RECALL. IT IS A PROBLEM A SIGNIFICANT NUMBER OF 2009 NISSAN ALTIMA OWNERS SEEM TO HAVE (SEE HTTPS://M.CARCOMPLAINTS.COM/NISSAN/ALTIMA/2009/SEAT_BELTS_AIR_BAGS/AIR_BAGS.SHTML).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404473March 23, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WAS LEFT STRANDED WHEN CAR WOULD NOT START. THANKFULLY I WAS IN A PARKING LOT AND NOT ON THE ROAD. I HAD IT TOWED TO DEALER. TURNS OUT IT WAS A DEFECTIVE STEERING WHEEL LOCK. NISSAN HAD PREVIOUSLY HAD A SERVICE CAMPAIGN TO REPLACE THIS PART FREE OF CHARGE BECAUSE THEY ACKNOWLEDGED THAT IT WAS DEFECTIVE AT MANUFACTURE. I WAS NOT AWARE OF THIS CAMPAIGN AND AM NOW OUT $862.46 AS NISSAN DECIDED IT WILL NO LONGER HONOR THEIR RESPONSIBILITY IN THIS CAMPAIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403185March 16, 2021
SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
A NIGHTMARE WHILE AWAKE. WHILE BACKING OUT OF A BANK PARKING LOT I HIT A POLE LIGHTLY. I STOPPED THE CAR BEFORE SHIFTING INTO DRIVE. WHEN I ACCELERATED THE CAR LURCHED FORWARD AT A FAST SPEED. I TRIED BRAKING BUT THE CAR KEPT GOING FORWARD SLAMMING INTO THE BACK OF A PARKED SUV WITH THE DRIVER INSIDE PUSHING IT FROM THE PARKING SPACE UP ONTO THE SIDE WALK. AND SIDE SWIPING A PARKED TRUCK PUSHING IT INTO THE SUV PASSENGER SIDE.. THE ACCELERATION WAS SO GREAT I AM SO MY CAR IS TOTALED. I AM PHYSICALLY AND EMOTIONAL SICKEN BY THIS AND THE DAMAGES CAUSED FROM SOMETHING NISSAN COULD HAVE PREVENT BY FIXING THE PROBLEM. THE CAR WAS STILL TRYING GO AFTER BEING STOPPED BY THE VEHICLE I HIT AND MY FOOT ON THE BRAKE. THE LADY FROM THE BANK TOLD ME TO APPLY THE EMERGENCY BRAKE AND THAT STOPPED THE CAR. I COULD NOT GET THE CAR OUT OF DRIVE MODE AFTER THE ACCIDENT AND HAD TO SHUT IT DOWN IN DRIVE MODE. THIS WAS A SCENE OUT OF A HORROR SHOW. IT HAPPENED IN SPRINGFIELD MA AWAY FROM MY HOME. I AM GLAD THE INJURIES ARE NOT FATAL AS ONE INCIDENT WAS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11399866March 9, 2021
STEERING
MY STEERING COLUMN LOCKED AND MY VEHICLE WOULD NOT START. THIS ALSO HAPPENED 8 YEARS AGO IN THE YEAR 2013. I WAS STRANDED BOTH TIMES. THE FIRST TIME IT WAS COVERED UNDER THE RECALL. BUT NOW THERE IS NO LONGER A RECALL IN PLACE. THE REPAIR IS VERY COSTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399772March 8, 2021
ENGINE
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA HYBRID. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT RESEARCHED THE WARNING LIGHT IN THE OWNERS MANUAL, WHICH INFORMED THE CONTACT TO SHUT-OFF THE VEHICLE AND IMMEDIATELY CONTACT THE DEALER. THE VEHICLE WAS TOWED TO NISSAN OF BRADENTON (1611 CORTEZ RD W, BRADENTON, FLORIDA 34207) HOWEVER, THE MECHANIC WAS UNABLE TO START THE VEHICLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THE SHIFT INTERLOCK WAS PREVIOUSLY REPLACED. THE CONTACT WAS INFORMED THAT THE WARRANTY HAD EXPIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 171,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398543March 1, 2021
STEERING, SUSPENSION, WHEELS
THE FRONT SUSPENSION HAS CAUSED MY TYRODE TO COME OFF CAUSE THE BRACKET THAT IS ON THE STRUT BAR THAT THE STABALIZER BOLTS ONTO HAS BROKE OFF FROM WHERE ITS ATTACHED TO. I CAN NOT KEEP THE FRONT RIGHT WHEEL TIGHT IT HAS CAME OFF WITH ME DRIVING DOWN A CITY STREET WHICH WAS SEAGOVIILLE RD. IN SEAGOBILLE TX. ALL PROBLEMS FRONT SUSPENSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396907February 19, 2021
STEERING
WENT TO START MY CAR THE OTHER DAY AND IT FAILED TO START WITH A LITTLE KEY ICON ON THE DASHBOARD AND MY PUSH TO START BUTTON READING LOCK. I ASSUMED THAT THE BATTERY WAS DEAD BECAUSE IT WAS ABOUT -20 DEGREES FAHRENHEIT AT THE TIME, HOWEVER WHEN I WENT TO JUMP IT IT STILL WOULDN'T EVEN ATTEMPT TO TURN OVER WHEN I PRESSED THE START BUTTON. THIS APPEARS TO BE A COMMON ISSUE WITH MY MAKE AND MODEL OF CAR, HOWEVER THE MANUFACTURER HAS ISSUED A RECALL ON ONLY SELECT CARS FOR THE MAKE MODEL AND YEAR DESPITE IT BEING WIDESPREAD ACROSS THE THAT LINE OF VEHICLE FOR THAT YEAR. WHILE I WAS FORTUNATE TO BE HOME WHEN THIS HAPPENED, BEING STRANDED SOMEWHERE IN THIS COLD OF WEATHER WITHOUT THE ABILITY TO START YOUR CAR COULD BE VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395807February 11, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED WHILE ATTEMPTING TO START VEHICLE, THERE WAS A SECURITY ALERT WARNING LIGHT ILLUMINATED. THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER AND WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395419February 9, 2021
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT IN 2014 THE STEERING WHEEL LOCKED WHILE THE VEHICLE WAS TURNED OFF. THE CONTACT WAS UNABLE TO START THE VEHICLE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO JEFFREY NISSAN (30800 GRATIOT AVE, ROSEVILLE, MI 48066) WHERE THE VEHICLE WAS REPAIRED AND RETURNED TO THE CONTACT. RECENTLY, THE CONTACT STATED THAT THE SAME FAILURE RECURRED WITH THE SECURITY CODE ERROR WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE SAME DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THERE WAS NO FURTHER ASSISTANCE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394756February 4, 2021
STEERING
MY NISSAN ALTIMA 2009 DOESN'T START AT ALL AND THE SYMPTOMS CLEARLY SHOWS THAT IS THE ISSUE WITH ESCL THAT NISSAN ALTIMA HAS ACKNOWLEGED, HOWEVER THE SERVICE CAMPAIGN TO REPLACE IT WAS FOR A LIMITED TIME PERIOD AND I WAS NOT INFORMED ABOUT IT. TODAY I WAS STRANDED AS THE CAR WAS JUST NOT STARTING.THIS IS REALLY FRUSTRATING. COULD YOU PLEASE LOOK INTO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390568January 28, 2021
STEERING
THE STEERING COLUMN ON THE CAR HAS LOCKED ON ME TWICE IN TWO WEEKS, REQUIRING TWO SEPARATE TOWS, $800 IN REPAIRS, $427 IN TOWING AND $69 IN RENTAL AND UBER. CAR IS BACK IN THE SHOP. I PARKED THE CAR BOTH TIMES AND WHEN I CAME BACK THE STEERING COLUMN WAS UNABLE TO BE MOVED, BRAKE PEDAL COULD NOT BE DEPRESSED TO START THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389520January 23, 2021
ELECTRICAL SYSTEM, STEERING
THE 2009 ALTIMA ESCL FAILED IN MY CAR. THE KEY FOB REMAINS PROGRAMMED WITH THE VEHICLE HOWEVER THE STEERING COLUMN WILL NOT UNLOCK THUS RENDERING THE VEHICLE IMMOBILE. I WAS STRANDED IN A REMOTE AREA APPROXIMATELY ONE HOUR'S DRIVE FROM MY APPARTMENT. THIS IS A KNOWN ISSUE OF WHICH A 'SERVICE CAMPAIGN' WAS ISSUED BY NISSAN. HOWEVER, MY VIN WAS NOT PART OF THAT CAMPAIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389381January 22, 2021
STEERING
SOMETIMES WHEN I TURN OFF MY CAR, A 'KEY' SYMBOL WILL DISPLAY ON THE DASHBOARD AND I AM UNABLE TO START THE CAR AGAIN. THE STEERING WHEEL AND BRAKES ALSO BECOME STIFF. THIS PROBLEM OCCURS AT RANDOM, BUT MUCH MORE FREQUENTLY THE COLDER IT IS OUTSIDE. THE ISSUE IS WITH STEERING COLUMN LOCK ACTUATOR, WHICH IS UNDER THE PANEL BELOW THE STEERING WHEEL. TO TEMPORARILY FIX THIS ISSUE I'VE SEEN OTHER PEOPLE TAP IT WITH AN OBJECT SUCH AS A WRENCH, WHILE PRESSING THE START BUTTON AND HOLDING DOWN THE BRAKE SIMULTANEOUSLY. HOWEVER, DOING THIS DOES NOT ALWAYS WORK. HAVING THIS PROBLEM WITH THE NISSAN ALTIMA IS A HUGE SAFETY CONCERN, I HAVE HAD THIS HAPPEN WHEN I WAS IN AN AREA WITH NO CELL RECEPTION AND IT WAS AN EXTREMELY STRESSFUL SITUATION. NISSAN HAS RECALLED A SELECT FEW OF THESE PARTS, BUT THE MAJORITY OF PEOPLE, INCLUDING MYSELF, WERE NOT INCLUDED IN THE RECALL. NISSAN SHOULD HAVE TO RECALL THIS FAULTY PART AS IT IS VERY UNSAFE, AND MAKES THE WHOLE CAR UNRELIABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388794January 19, 2021
ELECTRICAL SYSTEM, STEERING
STEERING LOCK MODULE FAILURE, NO START CONDITION. SECOND OCCURRENCE, STRANDED AGAIN. VEHICLE PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385305December 28, 2020
AIR BAGS
THE VEHICLE HAS HAD PROBLEMS WITH THE PASSENGER AIRBAG SEVERAL TIMES EVEN IF SOMEONE WAS SITTING IN IT. THE LIGHT WOULD FLASH OFF AND ON AND THEN GO OFF. NOW THE LIGHT STAYS ON AND ALSO SHOWS THE AIRBAG LIGHT ON THE INSTRUMENT PANEL NOW AS WELL. HAVE HAD IT CHECKED BY THE DEALERSHIP AND THEY SAID THE SENSOR IS FAULTY. THEY WANT AROUND $2500 TO REPLACE THE SEAT CUSHION AND CANT ENSURE THAT IT WILL MATCH. THIS IS A RIDICULOUS AMOUNT AS WELL AS A SAFETY ISSUE. AFTER RESEARCHING THIS IS A ONGOING PROBLEM AMONG NUMEROUS NISSAN OWNERS OF THIS YEAR. THE CARS VALUE IS NOT WORTH IT AND IT CANT BE SOLD TO ANYONE ELSE DUE TO THE SAFETY ISSUE OF THE AIRBAG LIGHT. THE CONNECTIONS HAVE BEEN CHECKED AND NOTHING IS LOOSE OR BROKEN. I BELIEVE A RECALL NEEDS TO BE DONE ON ALL VEHICLES AFFECTED WITH THIS ISSUE. THIS IS A LIABILITY THAT WOULD FALL ON NISSAN DUE TO THEY HAVE RECALLED SOME MODELS AND YEARS ALREADY WITH THIS ISSUE BUT REFUSE TO FIX THIS PROBLEM. I HAVE BEEN TRYING TO GET A REMEDY TO THIS ISSUE FOR MANY MONTHS NOW ONLY TO BE TOLD BY NISSAN THEY CANT DO NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385101December 27, 2020
STEERING
THE ELECTRIC COLUMN STEERING LOCK MALFUNCTIONED CAR CANNOT BE STARTED. NISSAN KNOWS ABOUT THIS PROBLEM THEY WILL NOT COVER REPAIR COSTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383418December 14, 2020
STEERING
OUT OF NOWHERE A KEY LIGHT TURNED ON THE DASHBOARD. TOOK IT TO THE MECHANIC & WAS TOLD IT WAS PROBABLY THE REMOTE. REPROGRAMMED THE REMOTE & CHANGED BATTERIES BUT THE LIGHT IS STILL ON. I'VE NOTICED THE STEERING WHEEL NO LONGER LOCKS. THEY TOLD ME IT'LL COST TO GET IT REPAIRED. THE CAR RUNS PERFECTLY FINE THE ONLY ISSUE IS THAT THE LIGHT IS ON AND THE STEERING WHEEL DOESN'T LOCK. I WAS TOLD IF I DON'T GET IT FIXED IT CAN TURN INTO A BIGGER PROBLEM. HOWEVER, I'VE BEEN SEEING A LOT OF OWNERS ARE HAVING THE SAME ISSUE. THE PROBLEM WAS NOT CAUSE BY ME NOR MY DRIVING. THE PART IS FAULTY AND SHOULD BE RECALLED. AGAIN. SINCE THE RECALL FOR THE STEERING WHEEL EXPIRED IN MAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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