Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#11280362November 15, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
FACTORY LIGHTING IS DIM, CANNOT SEE AT NIGHT. THE PROJECTION IS NOT STRONG ENOUGH FOR NYC NIGHT TIME. I NEED TO USE HIGH BEAMS AND THOSE ARENT EVEN THAT GOOD. IT IS NOT THE LIGHT BULB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280378November 15, 2019
EXTERIOR LIGHTING
I JUST PURCHASED MY CAR USED 9/24/2019 WITH 73,000 MILES. SINCE DAY ONE THE HEADLIGHTS HAVE NOT WORKED PROPERLY WHEN YOU TURN THEM ON AT NIGHT YOU CAN'T SEE THE ROAD IT LOOKS LIKE PARKING LIGHTS ARE ON I'VE RAN OFF THE EDGE OF THE ROAD SEVERAL TIMES BECAUSE I COULDN'T SEE THE ROAD OR DIVIDER LINES. THE ONLY WAY TO SEE THE ROAD SAFELY IS TO TURN THE FOG LIGHTS ON TOO AND EVEN WITH THEM ON IT'S STILL DULL I HAVE TO TURN MY BRIGHT LIGHTS ON TO SEE CLEARLY AND THOSE SEEM LIKE THEY SHOULD BE THE LOW BEAMS NOT THE HIGH BEAMS. WE'VE HAD RAIN FOR 2 DAYS AND THAT MAKES IT EVEN MORE HAZARDOUS TO DRIVE ESPECIALLY AT NIGHT I'M SCARED I'LL HIT ANOTHER CAR BECAUSE I CAN'T SEE. I'VE CHANGED THE BULBS TWICE WITH NO LUCK I CAN'T KEEP SPENDING MONEY ON A PROBLEM THAT I HAVE LEARNED FROM GOOGLING IS A VERY COMMON PROBLEM WITH MY YEAR VEHICLE. I HAVE 2 YOUNG BOYS AND WORRY ABOUT THIS SAFETY ISSUE WITH THE HEADLIGHTS. I THOUGHT FOR SURE THIS WOULD BE A RECALL BUT THE DEALERSHIP SAID THAT YES IT WAS A COMMON ISSUE WITH 2013-2015 NISSAN ALTIMAS THERE WAS NO RECALL AS OF RIGHT NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280439November 15, 2019
POWER TRAIN
I WAS ABPUT TO MAKE A TURN WHILE IN MIDDLE OF BUSY 4 WAY INTERSECTION WHEN THE CAR TURNED OFF AND ABRUBTLY STOPPED IN THE MIDDLE OF INTERSECTION. I TRIED TO TURN CAR BACK ON BUT IT WOULD NOT START. BYSTANDERS CAME AND HELPED MOVE CAR TO SAFE SIDE OF STREET. TRIED TO START CAR AFTER TRYING TO CHANGE GEARS. THEN IT WAS MOVING SLUGGISH . THEN IT DROVE AGAIN. BUT THEN IT HAPPENED AGAIN . TOOK TO NISSAN DEALER AND THEY SAID IT NEEDED NEW TRANSMISSION. THIS CAR HAD ONLY 100,000 MILES. I HAVE 4 OTHER NISSANS THAT HAVE LASTED OVER 200,000 MILES AND NEVER HAD THIS TRANSMISSION ISSUE. I HAVE SUBMITTED ALSO TO KCC CAMPAIN COMPLAINTS WEBSITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279960November 14, 2019
SUSPENSION
ON MONDAY , NOVEMBER 11TH 2019, AT AROUND 7 AM . I WAS DRIVING TO WORK NORTHBOUND ON THE GARDEN STATE PARKWAY. I WAS TRAVELING AT 65MPH WHEN SUDDENLY I FELT A LOSS OF CONTROL OF MY FRONT END . SWERVING RIGHT AND LEFT , MY QUICK REACTION TIME, THE DRY CONDITIONS AND LUCK OF HAVING NOONE AROUND ME AT THE TIME SAVED ME FROM AN ACCIDENT. I PULLED OVER AND INSPECTED THE CAR , I FOUND THAT MY RIGHT REAR LOWER CONTROL ARM HAD SNAPPED FROM THE FRAME (BUSHING) . I CONTACTED AAA AND WAS TOWED OVER 35 MILES BACK HOME . I HAVE SINCE CONTACTED BOTH MY LOCAL DEAL AND NISSAN CORPORATE. I AM CURRENTLY WAITING A RESPONSE BACK FROM CORPORATE. I PLAN ON TOWING THE CAR TO SAID DEALER ON SATURDAY NOVEMBER 15TH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279737November 13, 2019
SUSPENSION
WHILE GETTING A NEW YORK STATE INSPECTION, I WAS INFORMED THAT BOTH MY REAR CONTROL ARMS WERE EITHER CRACKED OR WOULD BREAK SOON. THE MANAGER INFORMED ME OF THE POTENTIAL DANGER OF A CONTROL ARM FAILING WHILE DRIVING, SO WITHOUT HESITATION I HAD BOTH OF THEM REPAIRED IN ORDER TO PASS INSPECTION. THE MANAGER AT THE NISSAN DEALERSHIP HAD RECOMMENDED TO GET BOTH SIDES REPAIRED BECAUSE HE HAD SEEN DOZENS OF CARS OF THE SAME EXACT YEAR AND MODEL (2013 NISSAN ALTIMA SV SEDAN) WITH THE SAME PROBLEM. FROM MY RESEARCH, IT APPEARS THAT REGIONS THAT USE SALT TO CLEAR ROADS IN THE WINTER HAVE OR WILL ENCOUNTER A FAILING CONTROL ARM AND THAT A REFUND FOR THE REPAIRS IS POSSIBLE. I LIVE IN A TOWN NEAR UTICA, NY WHERE WE AVERAGE OVER 100 INCHES OF SNOW A YEAR, SO I WAS ALARMED WHEN I WAS REJECTED FOR A REIMBURSEMENT FROM NISSAN WHEN CONTACTING THEM. IF NISSAN HAS A SERVICE CAMPAIGN, THEY ARE NOT DOING IT FAST ENOUGH WHICH ENDANGERS THE LIVES OF PEOPLE EVERY MILE THEY DRIVE IN A 2013 ALTIMA. I URGE YOU TO PLEASE MAKE THIS PROBLEM ONE OF YOUR PRIORITIES BEFORE MORE CARS CONTINUE TO FAIL. MY CONTROL ARMS JUST RECENTLY FAILED, BUT IT COULD BE BECAUSE OUR REGION USES SALT ON THE ROADWAYS FOR ABOUT 6 MONTHS A YEAR. OTHER REGIONS THAT USE LESS SALT WILL MOST LIKELY TAKE LONGER TO FAIL; SO EVERY YEAR, THERE SHOULD BE MORE AND MORE CARS TO REPORT THIS ISSUE. I WAS LUCKY ENOUGH TO CATCH THE PROBLEM BECAUSE OF THE INSPECTION, SO PLEASE HELP TO REPORT THIS KNOWN SAFETY ISSUE TO PREVENT ANY CASUALTIES. P.S- THE PHOTO PROVIDED BELOW IS OF A 2013 NISSAN ALTIMA THAT WAS NEXT TO MINE. I ASKED THE MECHANIC IF I COULD TAKE A PICTURE OF WHAT THE ISSUE LOOKED LIKE SINCE MY PROBLEM WAS REPAIRED AT THAT MOMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279862November 13, 2019
EXTERIOR LIGHTING
I PURCHASED MY ALTIMA FROM A DEALERSHIP AS A CERTIFIED USED VEHICLE. THE FIRST TIME I DROVE AT NIGHT I NOTICED THAT THE HEADLIGHTS WERE DANGEROUSLY DIM. THE HEADLIGHTS WERE SO DIM, THAT (WHILE THE CAR WAS STATIONARY) I TURNED THE HEADLIGHTS ON AND OFF, AND THERE WAS NO DIFFERENCE IN VISIBILITY. I RETURNED TO THE DEALERSHIP WITHIN A WEEK, WHERE THEY CHARGED ME TO INSTALL UPGRADED BULBS. THIS DID NOT FIX THE PROBLEM- EVEN WITH UPGRADED, BRIGHTER BULBS THERE IN NO PROJECTION OF LIGHT ONTO THE ROADWAY. THE LIGHTS ARE VISIBLE FROM THE OUTSIDE (IF YOU ARE LOOKING AT THE CAR, YOU CAN SEE THAT THE LIGHTS ARE ON), BUT FROM THE OUTSIDE LOOKING AT THE CAR YOU CAN SEE THAT THEY APPEAR VERY DIM. THE BRIGHT SETTING ON THE VEHICLE APPEARS TO BE UNAFFECTED. THE VEHICLE IS NOT SAFE TO OPERATE IN THE DARK WITHOUT THE BRIGHT SETTING BEING UTILIZED AND PRESENTS A HAZARD TO BOTH OCCUPANTS OF THE VEHICLE AND PEOPLE AND PROPERTY OUTSIDE OF THE VEHICLE. THE DEALERSHIP IS GOING TO TRY CHANGING OUT THE BULBS AGAIN, BUT IF THAT DOESN'T WORK THEY ARE TELLING ME THAT THERE IS NOTHING THAT CAN BE DONE- WHICH MEANS THAT THE VEHICLE IS UNSAFE TO OPERATE IN DIM OR DARK LIGHT CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279890November 13, 2019
SUSPENSION
CAR WAS MAKING A FUNNY NOISE WHEN GOING OVER BUMPS. TOOK IT TO THE DEALER. THEY NOTICED REAR LOWER CONTROL ARMS ARE RUSTED AT THE JOINT AND NEED TO BE REPLACED. NOT COVERED BY WARRANTY. AFTER LOOKING IT UP ONLINE I SEE THAT OTHERS ARE COMPLAINING OF CORROSION ISSUES AND THAT NHTSA IS LOOKING INTO IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279912November 13, 2019
UNKNOWN OR OTHER
THE INSIDE DRIVER'S SIDE HANDLE HAS BROKEN. THIS HAPPENED ALL OF A SUDDEN ONE MORNING WHEN THE VEHICLE WAS IN PARK. IT WAS VERY COLD THE NIGHT BEFORE AND WAS BELOW FREEZING AT THE TIME OF THIS OCCURRING. IT IS LOOSE AND WILL NOT OPEN THE DOOR. IN ORDER TO EXIT THE VEHICLE, THE WINDOW MUST BE ROLLED DOWN AND THE DOOR MUST BE OPENED FROM THE OUTSIDE. THIS HAPPENS WHETHER THE CAR IS ON OR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279945November 13, 2019
VISIBILITY/WIPER
MY NISSAN ALTIMA 2013 IS SUFFERING FROM A SEVERE DEFECT WHEN IT COMES TO THE CARS LOW BEAMS. THE LOW BEAMS HAVE AN ISSUE WITH THE PROJECTORS IN THE HEADSET, IT'S NOT AN ISSUE WITH THE LIGHT BULBS. THIS MAKES DRIVING AT NIGHT DANGEROUS AND NISSAN IS NOT TAKING ACCOUNTABILITY FOR THIS DESIGN ISSUE SINCE THIS IS NOT A LIGHT BULB BURNING OUT THIS IS AN ISSUE WITH THE DESIGN FOR THE HEADLAMPS THEMSELVES. I CAN BARELY SEE THE LINES ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279501November 12, 2019
UNKNOWN OR OTHER
THE FACTORY HEADLIGHTS ARE SO DIM THAT IT CREATES AN ENORMOUS SAFETY HAZARD WHEN DRIVING AT NIGHT. USING THE HIGH BEAMS IS THE ONLY WAY YOU CAN SEE THE ROAD, BUT PRESENTS A HAZARD TO OTHER DRIVERS. NISSAN ACTS AS IF THEY DON'T KNOW THIS IS A PROBLEM, BUT IS ALL OVER THE INTERNET. A RECALL NEEDS TO BE ISSUED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279539November 12, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY BECAME VERY DIFFICULT TO STEER. THE VEHICLE WAS DRIVEN VERY SLOWLY TO THE CONTACT'S HOME. UPON INSPECTION, IT WAS DISCOVERED THAT THE FRONT DRIVER SIDE CONTROL ARM HAD FRACTURED DUE TO RUST AND CORROSION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. JOHN AMATO NISSAN (5200 N. PORT WASHINGTON RD, GLENDALE, WI) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 106,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279588November 12, 2019
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 30 MPH, THE REAR LOWER CONTROL ARM FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR LOWER CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 37861875. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED BY A DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V494000 (STEERING, SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. *LN*TR*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279631November 12, 2019
UNKNOWN OR OTHER
THE GEAR SHIFT IS STUCK AND WILL NOT MOVE UNLESS A PIN IS INSERTED INTO HOLE ON SIDE OF GEARSHIFT. I OWN 2 OF THESE 2013 NISSAN ALTIMAS AND THEY BOTH HAVE THE SAME PROBLEM. THIS IS WAY TOO MUCH OF A COINCIDENCE FOR THIS NOT TO BE A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279710November 12, 2019
STRUCTURE:BODY, SUSPENSION
I WAS DRIVING MY CAR (2013 NISSAN ALTIMA) LAST WEEK ALL OF THE SUDDEN WITHOUT PRIOR NOTICE THE REAR LOWER CONTROL ARM CRACKED DOWN. I WAS IN MOTION BUT LUCKLY NOT IN A HIGHWAY. THE CAR WAS TRAVELING ABOUT 20 MILES/H. I LOST CONTROL OF THE CAR BUT DIDN'T CAUSE INJURIES OR ACCIDENTS. I HAD TO TOW THE CAR HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279321November 11, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
HEAD LIGHT LOW BEAMS ARE EXTREMELY DIM. EVEN, I CANNOT SEE 2 METERS IN FRONT OF THE CAR AT NIGHTS. AND THIS PROBLEM IS NOT RELATED WITH THE LIGHT BULBS. IT IS RELATED WITH THE HEADLIGHT PROJECTOR HOUSING (CONFIRMED FROM DIFFERENT AUTO SHOPS AND INTERNET COMPLAINTS) THAT IS LOSING ITS EFFECTIVENESS BY THE TIME. ALSO, REPAIRING THIS PROBLEM IS VERY COSTLY. BASICALLY, BOTH HEADLIGHT ASSEMBLIES HAVE TO BE CHANGED. WE, AS ALTIMA OWNERS, ARE WAITING FOR THE RECALL ACTION SPECIFICALLY FOR THIS PROBLEM FROM THE NISSAN COMPANY. UNFORTUNATELY, IT IS VERY COMMON SAFETY PROBLEM AMONG 2013 -2015 ALTIMAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279343November 11, 2019
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS HAVE BEEN GETTING DIMMER OVER THE PAST FEW YEARS TO THE POINT I NEED TO RIDE WITH MY HIGH BEAMS ON. MY PASSENGERS ASK ME IF I HAVE MY HEADLIGHTS ON. I WOULD EXPECT TO SEE A RECALL SINCE THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279457November 11, 2019
SUSPENSION
DRIVERS SIDE REAR LOWER CONTROL ARM RUSTED AND BROKE WHILE DRIVING IN TOWN, ON A STRAIGHT SECTION OF ROAD. THE WHEEL WAS NO LONGER PERPENDICULAR TO VEHICLE AND LEANED IN AT THE TOP. VEHICLE WAS NOT DRIVE ABLE. THE PASSENGER SIDE ALSO NEEDED REPLACED FOR SAME CORROSION ISSUE. PLEASE SEE PICTURES ATTACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279228November 10, 2019
SUSPENSION
ON NOVEMBER 2, 2019 AT APPROXIMATELY 2PM I TURNED INTO A PARKING SPACE IN A SHOPPING CENTER AND HEARD A LOUD POP NOISE FROM THE REAR. I IMMEDIATELY PUT THE CAR IN PARK AND GOT OUT TO SEE WHAT IT WAS AND NOTICED THE REAR DRIVER SIDE OF THE CAR RESTING ON THE TIRE WHICH WAS BENT INTO THE FENDER. I THEN LOOKED UNDERNEATH THE CAR AND NOTICED A PIECE OF METAL HANGING DOWN AND CRACKED IN HALF. I CALLED MY FATHER ON FACETIME TO SHOW HIM WHAT HAPPENED AND HE ADVISED IT WAS THE REAR CONTROL ARM THAT CRACKED AND HAVE THE CAR TOWED HOME AS IT WAS NOT DRIVABLE. THE CAR WAS TOWED HOME AND NISSAN CONSUMER AFFAIRS WAS CONTACTED ON NOVEMBER 4TH AND MADE AWARE OF WHAT HAPPENED. I EXPRESSED THAT I DID SOME RESEARCH AND FOUND THAT THIS IS AN ONGOING PROBLEM WITH THIS YEAR AND MODEL AND A RECALL SHOULD BE ISSUED BEFORE IT RESULTS IN A TRAGIC ACCIDENT. I WAS TOLD BY THE REPRESENTATIVE TO HAVE THE CAR TOWED TO A DEALER NEAR ME AND GIVEN A CASE NUMBER AND SOMEONE WOULD FOLLOW UP WITH ME. THE DEALER CONFIRMED ON NOVEMBER 5TH IT WAS IN FACT THE REAR CONTROL ARM THAT FAILED DUE TO SALT AND COLD WEATHER. THE REPAIR WAS ESTIMATED AT ABOUT $900. AFTER SPEAKING WITH THE DEALER I PLACED ANOTHER CALLED TO NISSAN CONSUMER AFFAIRS TO FOLLOW UP ON THE CASE AND SEE HOW THIS WOULD BE RESOLVED AS THE CAR IS ONLY 6YRS OLD WITH 78K MILES ON IT AND SOMETHING LIKE THIS SHOULD NOT HAVE HAPPENED. THE REPRESENTATIVE HANDLING MY CASE ADVISE SHE WOULD INVESTIGATE MY COMPLAINT AND GET BACK TO ME ON FRIDAY NOVEMBER 8TH. I ADVISED THAT WOULD BE TOO LONG AS I HAVE TO WORK AND HAVE MISSED ONE DAY ALREADY. THE REPRESENTATIVE OFFERED RENTAL REIMBURSEMENT AND GOT BACK TO ME ON NOVEMBER 6TH ADVISING THE COMPLAINT IS NOT APART OF A RECALL AND IS NOT COVERED UNDER THE WARRANTY HOWEVER NISSAN WOULD COVER THE REPAIR COSTS 100%. THE DEALER WAS MADE AWARE AND REPAIRED THE CAR AND THE TWO KNOWN RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279176November 9, 2019
SUSPENSION
I HAVE STARTED MY VEHICLE FROM PARKING LOT AND STARTED TO GET TO THE STREET AND ALL OF A SUDDEN HEARD A POPPING SOUND UP ON INSPECTION IT WAS NOTICED THAT THE CONTROL ARM IS DISCONNECTED FROM THE FRAME. LUCKILY IT WAS VERY NEAR TO MY PLACE VEHICLE STARTED SHAKING BUT SLOWLY WITH WARNING LIGHTS DROVE TO THE PARKING LOT BACK AGAIN AS I WAS RIGHT NEAR MY APARTMENT. READ MORE INCIDENTS LIKE THIS AND WANTED TO RAISE A COMPLAINT. I LEAVE IN MICHIGAN, MY ODOMETER READING IS AT 101724 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279062November 8, 2019
SUSPENSION
LOWER CONTROL ARMS ROTTED THROUGH AND BROKE. THIS OCCURRED WHILE I WAS DRIVING. WHEN STEPPING ON THE BRAKE THE CAR WAS HARD TO CONTROL AND WEAVING BACK AND FORTH ON THE ROAD. FORTUNATELY THIS HAPPENED AT A LOW SPEED OTHERWISE COULD HAVE CAUSED A SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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