Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#11422342June 25, 2021
LATCHES/LOCKS/LINKAGES
The contact owns a 2013 Nissan Altima. The contact received notification of NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The dealer had been notified of the recall however, the contact was informed repeatedly that parts were not yet available. The manufacturer had not been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421988June 23, 2021
EXTERIOR LIGHTING
Headlights are very dim at night on low beam, I have to drive with my high beams because I can't see the road or signs or cars , I have almost gotten into accidents because of this, I have taken it to the dealer and they will not replace them , I contacted Nissan North America Consumer Affairs and they won't replace them they say that I'm outside my manufacturers warranty I told them that I understand that but the problem with the headlights is a manufacturers defect , I took the car to a mechanic and he told me to look on YouTube that there are other Nissan Altima owners with the same problem, so I looked it up and he was correct there are videos of mechanics that found the reason the lights are so dim , you basically have to break the housing of the light to see the problem and it is a manufacturers defect so they should be responsible for that the proof is there in the videos I should not have to buy two new headlights because the problem is there's . This has been going on for some years and I was going to give up but I wanted to find out way at night I can't see driving it is frustrating I'm 61 years old and this is not the only car I've owned. This has been going on since 2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422039June 23, 2021
UNKNOWN OR OTHER
I went to recall for Altima hood latch no repair, alt rge cvt p0766 ntb16-121, max alt rg mur ocs ntb16-052 and altima hood latch ntb16-011. There were no safety issues with vehicle operation before the recall. The KatyNissan called me on June 7th to notify me that they fried the components during the computer diagnosis. The KatyNissan told me that they will charge Nissan USA for it. I went to the KatyNissan to pick up my car on June 8th, the transmission and i-key warning lights appeared on the head-up display. I called the person in charge and said, "Why is this happening?" He asked me to pay $100 to re-synchronize the car keys because he reprogramed the car computer due to the fry up, and the car jerks violently when shifting the gear. After the pickup, I got a new state registration tag and went back home. MIL warning sign appeared on the head-up display. On the next day morning on June 9th, I brought my car to the dealer for repair. The KatyNissan explained this situation to Nissan USA and Nissan USA stated that they are not responsible for the fry-up during the computer system diagnosis so the KatyNissan and I should split up the expenses in 50:50. I believe this statement is unreasonable, the dealer should take full responsibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421891June 22, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2013 Nissan Altima. The contact stated while driving at 45 mph, approaching a stop light the vehicle began to jerk back and forth, the contact was able to stop the vehicle and turn the steering wheel to the right side of a merging lane to avoid oncoming traffic. The contact had the vehicle towed to a local dealer who inspected the vehicle and diagnosed the failure with the transmission and it would need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately mileage 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421897June 22, 2021
POWER TRAIN
1. The vehicle component that failed was the transmission. The manner in which it failed was total, rendering the vehicle unable to move under its own power. This failure occurred while moving in traffic on a heavily trafficked divided highway. 2. The driver and other occupant of the vehicle were put at great personal risk by being in a disabled vehicle amidst surrounding traffic moving at 40-60 MPH. Occupants of an additional vehicle that stopped behind the disabled vehicle were also put at great personal risk for the same reason. Law enforcement officers who arrived to assist were required to block multiple lanes of oncoming traffic with their duty vehicles. These law enforcement officers were further put at risk by having to push the disabled vehicle 100+ yards through traffic at the aforementioned speeds before it could be safely moved off the roadway. Passing motorists were at great risk of colliding with the disabled vehicle throughout the incident. The total duration of the disabled vehicle being stuck in traffic as described was in excess of 15 minutes. Due to luck and the actions of law enforcement officers, no injuries or fatalities resulted. 3. This mechanical failure has been diagnosed by both independent and manufacturer certified dealer repair shops. 4.T he vehicle has been inspected by the manufacturers authorized service representative, the dealer. Law enforcement officers assisted in recovering the vehicle and confirmed it was disabled. Insurance representatives have not yet inspected the vehicle. 5. There were no warnings or any other sort of indication from the vehicle prior to complete and total failure of the transmission. The vehicle has been properly maintained per manufacturer specifications and is under the mileage at which any reasonable motorist would expect a total failure of this component. 6. After being notified of the above, manufacturer refuses to repair vehicle with a safe transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421376June 18, 2021
EXTERIOR LIGHTING
Noticed that my 2013 Nissan Altima headlights are very dim. Researched on the internet and quickly realized this is an issue with many 2013-2018 Altimas and that the reflective material in the assembly breaks down over time. This is a serious safety issue and Nissan does not have a recall and they definitely should be forced to recall cars with this issue before it's too late. Very serious safety issue in my opinion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419040May 30, 2021
STRUCTURE:BODY
my 2013 Nissan Altima 4 door sedan hood is flapping on my car. If I go a certain speed limit the windshield will come up and hit my front window. Very unsafe and very dangerous for me and my 1 year old daughter. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418970May 29, 2021
AIR BAGS, SEATS
Both the driver and passenger side seat sensors do not detect when a person is in the seat, causing the air bags to remain off when vehicle is occupied. This is a common issue with the 2013 Altima, but Nissan has not issued a recall to have the seat sensors repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418232May 23, 2021
UNKNOWN OR OTHER
My vehicle Altima 2.5 S Nissan 2013, I only drove to work very only 67k miles but lately the gear shifter stuck every time I started, I had to stick a key or screw driver into the shrift lock to make it released it, very dangerous to drive with gear shifter stuck all the time... never happened to me with most cars I bought.. this gear shifter stuck supposed to recall back to fix it right for me, this is second car I purchased from Nissan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418151May 22, 2021
AIR BAGS
My supplemental airbag light is on and I have not been in accident. I know that there was recall for passer side airbag light so I am wondering if there is something going on with driver side air bag.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417728May 19, 2021
POWER TRAIN
While I was driving and had stopped at a red light. When the light turned green the vehicle wouldn’t move and instead shut down. It would power normally again, but when the car is shifted into drive, the car shuts down again. This is incredibly dangerous as my car was stopped in the middle of the road during rush hour. I was lucky to not have been hit. There were no warning signs. It happened very suddenly. I took my car to the dealership and they said my car needs a transmission replacement (car is a 2013 and 61k miles). I found out that there was a class action lawsuit that took place in 2020 for the very problem in the make, year and model of my car (CVTs in many 2013-2016 models). Nissan never recalled the transmissions but instead settled for an extended warranty which ended May 2020 for me. Now it is May 2021 and my transmission needs replacing. This problem is not only a part of the class action lawsuit that is already settled, but there are countless accounts of this problem still happening to people. Nissan is failing to take accountability for their faulty transmissions, which is a danger to the public. I’m am asking that NHTSA pressures Nissan to recall all CVTs and to reimburse people for their CVT repair costs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416442May 13, 2021
EXTERIOR LIGHTING
MY HEADLIGHTS HAVE DETERIORATED TO A POINT NOW THAT DRIVING AT NIGHT IS DANGEROUS AS I CANNOT SEE BEYOND MY FOGLIGHTS (FIRST NOTED ABOUT 5 YEARS AGO). I HAVE CHANGED THE BATTERY, LIGHTBULBS AND HAVE CLEANED THE HEADLIGHT ASSEMBLY COVERS. NOTHING IMPROVES VISIBILITY. I SUSPECT THE ASSEMBLIES HAVE TO BE REPLACED DUE TO THE COATING IN THE REFLECTOR HOUSING DETERIORATING DUE TO MANUFACTORING DEFECT AS HAS BEEN MENTIONED BY MANY OTHER ALTIMA OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415274May 5, 2021
SUSPENSION
SON WAS DRIVING DOWN THE ROAD AND THE LOWER LINK ARM BROKE. THERE IS A RECALL ON THOSE IN BOTH CANADA AND US BUT THE DEALERSHIP, DARLINGS, WON'T FIX IT. MY SON COULD HAVE BEEN SERIOUSLY INJURED OR KILLED HAD HE BEEN DRIVING AT 60 MPH. NISSAN ISN'T STANDING BEHIND THEIR PRODUCT AND FIXING A MAJOR SAFETY DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415293May 5, 2021
UNKNOWN OR OTHER
THE PASSENGER SIDE DOOR HANDLE WILL NOT OPEN THE DOOR, I HEARD AND FELT A CRACK WHEN TRYING TO GET OUT OF THE VEHICLE. YOU HAVE TO OPEN BY USING THE OUTSIDE DOOR HANDLE. IF THIS CAR WAS TOO BE IN AN ACCIDENT THE PASSENGER COULD BECOME TRAPPED INSIDE. THIS HAPPEN WHILE PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414931May 3, 2021
SUSPENSION
MY SON WAS DRIVING THIS VEHICLE AND MADE A TURN ON THE HIGHWAY WHEN THE REAR PASSENGER SIDE CONTROL ARM BROKE IN HALF. THE CAR WAS ALL OVER THE ROAD AND HE WAS ABLE TO MAKE A STOP ON THE SIDE. LUCKILY, HE DID NOT PASS A ONCOMING VEHICLE AT THE SAME TIME. WE HAD THE VEHICLE TOWED TO EDMUNDS NISSAN IN COUNCIL BLUFFS, IA. THE SERVICE TECHNICIAN SAID THAT I NEED A NEW CONTROL ARM AND THAT THE COST WAS APPROXIMATELY $1200. I DID SOME RESEARCH AND SAW SOME POSTS THAT THIS IS A KNOWN PROBLEM WITH THIS VEHICLE FROM 2013 TO 2018 MODELS. I CALLED NISSAN CONSUMER ADVOCACY AND THE REP STATED THAT NO RECALL HAS BEEN ORDERED. THIS IS VERY FRUSTRATING THAT A PROBLEM HAS BEEN MADE AWARE AND THAT A MANUFACTURER WILL NOT GO TO THE NEXT STEPS TO FIX IT. THIS COULD HAVE BEEN A VERY SERIOUS IF NOT DEADLY ACCIDENT IF MY SON WOULD NOT HAVE GOTTEN THE CAR UNDER CONTROL. NISSAN DID ASSIGN A CASE NUMBER 43804399.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415054May 3, 2021
POWER TRAIN, UNKNOWN OR OTHER
2013 NISSAN ALTIMA JUST WENT DEAD WHILE DRIVING ON STREET. GOT IT TOWED TO GARAGE, GARAGE SAID CVT DEAD, TRANSMISSION NEEDS REPLACEMENT, $$$$$, VERY UNHAPPY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414675April 30, 2021
EXTERIOR LIGHTING
THE DIM HEADLAMPS OF MY 2013 ALTIMA HAVE PROGRESSIVELY DIMMED TO AN UNSAFE LEVEL THAT MAKES IT VERY DIFFICULT TO SEE DRIVING PATH AND SURROUNDING AREA. IN MY MANY YEARS OF DRIVING, THIS IS BY FAR THE WORST LIGHTING PROJECTED BY ANY OF MY VEHICLES. THE LIGHTING WAS GREAT WHEN PURCHASED USED IN 2016 BUT OVERTIME IS NOT SAFE TO DRIVE AT NIGHT AND ESPECIALLY DURING RAIN STORM EXCEPT WHEN LIGHTNING LIGHTS THE SKY.. SAFETY RECALL IS JUSTLY NEEDED, ARE WE WAITING FOR SOMEONE TO DIE FOR THIS TO HAPPEN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414380April 29, 2021
EXTERIOR LIGHTING
THE HEADLIGHTS ON MY 2013 NISSAN ALTIMA ARE HORRIBLE! I CAN'T SEE WITH THE LOW BEAMS AT ALL AND I NEED TO USE MY HIGH BEAMS AT ALL TIMES IN THE DARK. THIS IS VERY UNSAFE!!! I'M VERY SHOCKED THERE HASN'T BEEN A RECALL ON THESE LIGHTS! I LOVE MY CAR, HOWEVER I WILL NEVER BUY ANOTHER NISSAN IF THEY DON'T FIX THIS PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413889April 26, 2021
POWER TRAIN
THE TRANSMISSION HAS FAILED PREMATURELY. THE CAR HAS STALLED CREATING A DANGEROUS SITUATION. THE VEHICLE WILL VIBRATE AND PULLS ODDLY AT LOW SPEEDS. A BURNING SMELL HAS NOW DEVELOPED AND I CANNOT DRIVE THE VEHICLE DUE TO SAFETY CONCERNS. THERE ARE MANY MANY OTHER NISSAN ALTIMA OWNERS REPORTING THE SAME ISSUE AND THERE NEEDS TO BE A RECALL ON THE CVT TRANSMISSION ON MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413517April 23, 2021
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS ARE EXTREMELY DIM!! I HAVE TO DRIVE WITH THE HIGH BEAM HEADLIGHTS ON. ONCOMING TRAFFIC NEVER FLASHES THEIR LIGHTS AT ME, SO THE HIGH BEAM LIGHTS MUST BE DIM, ALSO. THE LOW BEAM HEADLIGHTS ARE SO DIM, THAT CARS BEHIND ME AT NIGHT, CAST A SHADOW IN FRONT OF MY CAR. MY LOW BEAM HEADLIGHTS DON'T EVEN PUT OUT ENOUGH LIGHT TO PREVENT A SHADOW BEING FORMED IN FRONT OF MY CAR!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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