Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#11447984January 19, 2022
EXTERIOR LIGHTING
I had been pulled over for not having my lights on but they were, then pulled over again while driving with brights on,(had to drive with brights on to see road), Another day, I had turned off my brights to avoid getting pulled over for having them on. When I arrived at my destination I could barely see the road & hit a parked car. It just so happened I was in front of my daughters house, my destination , & it was her car I hit. I cant drive at night which has caused many other problem. Headlights might as well be off while driving at night cause they look same on. & WORSE in fog cause you cant use brights to help see either.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11447958January 18, 2022
POWER TRAIN
Known issue of cvt transmission needs replaced... original owners did not receive notification and was denied warranty when presented the issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447547January 14, 2022
SUSPENSION
On the morning of Thursday January 13th I pulled in my place of employment which had a small pot hole at the entrance. Upon entering the parking lot I hit that hole and noticed that my car had a bit of a sway, but did not understand what the issue was. After working 8 hours I was going to leave and noticed the same issue with the vehicle. I then exited my car to inspect my tires thinking I had a flat. Upon further inspection I noticed that my fender well was sitting on top of my tire. I then looked under my car to confirm that the lower linkage arm for the passengers rear tire had sheared from the subframe. The car at that time was un-drivable so I called a tow truck to transport it to a Nissan dealership. On January 14th I received my diagnosis report that stated the lower linkage arm had rusted and sheared because of this issue. They also inspected the drivers side part and confirmed the same issue was taking place with the other linkage. The vehicle is only 8 years old at this time and the part has rusted so severely that it caused the part to fail. In my opinion this is a very detrimental issue that Nissan will not acknowledge or offer assistance with fixing. My biggest concern with the whole situation is that I could have been driving the vehicle at 70mph on the highway and have this part fail. Should that have happened I could have been seriously injured or even killed. In my opinion I think that Nissan needs to do an investigation on part corrosion since this is an issue they are combating already with the secondary hood latch, which I have had a representative from Nissan say was because of corrosion of that secondary latch. This does not seem like an isolated issue, but more of a larger concern that Nissan should be looking into with corrosion on very important parts to the vehicles integrity.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447346January 13, 2022
AIR BAGS
After OCS recall 16v-244. The system is malfunctioning again around 2019. The OCS light will stay off and the passenger seat belt light turn on as it register the seat as occupied and the only solution at that time was to click the seat belt in to simulate someone wearing the seat belt. No child can sit in the front due weight sensors not working. The safety of everyone is at risk at this point due to malfunctioning OCS. After several online research I found many Altima owners complaining about the problem but not able to afford the initial cost of checking the problem and the high cost of repairing the problem in the thousands, only Altima owner still under warranties are able to get relief and thus was not reported. Due to covid pandemic, I drive less and tried to stay away from dealerships as to do my own oil change, I was unable to solve the problem due to high cost they charge to fix it. I mention to them there was a recall recently and it should replace the ECU unit and provide similar fix free of charge. I am guessing the air bag still works as the air bag light is not on at this time. I tried contacting Nissan Customer service and was provided with a case #45568871, I was urged to contact NHTSA for further help with a campaign initiation. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446722January 8, 2022
EXTERIOR LIGHTING
The low beam headlights are to dim. The light from the fog lights projects further then the low beam headlights. I have changed the bulbs but there has been little to no improvement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445022December 26, 2021
EXTERIOR LIGHTING
HEAD LIGHTS ARE SO DIM THAT I HAVE TO DRIVE AT NIGHT WITH MY BRIGHTS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444231December 18, 2021
EXTERIOR LIGHTING:HEADLIGHTS
HEAD LIGHTS ARE SO DIM THAT I HAVE TO DRIVE AT NIGHT WITH MY BRIGHTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444263December 18, 2021
SUSPENSION
I have a 2013 Nissan Altima. I have always had my car serviced by a Nissan dealership. I recently had my serpentine belt replaced and when the multi point inspection was conducted the tech found discovered the rear control arm is rusted, cracked and close to breaking apart. I was told by another Nissan dealership that an service campaign was out in reference to that same part, he put my VIN and said my car is not apart of that campaign. I purchased the part so that my dealership could do the repair. The Campaign is for (certain) 2013 and 2014 Altima's. Rear lower link salt states. I live in Illinois which is one of the salt states and have the corrosion and rust. Campaign is P9324. I contacted Nissan Corporate office and they issued a case #. This is a huge safety issue and Nissan should fix this issue. I see there is an attorney in California handling this very issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443371December 10, 2021
SUSPENSION
The contact owns a 2013 Nissan Altima. The contact stated while parking the vehicle, he heard an abnormal sound. The contact stated no warning light was illuminated. The contact stated when exiting the vehicle, he noticed that the rear driver’s side tire was slanted. The contact stated while inspecting under the vehicle, he noticed the rear lower control arm was disengaged. The vehicle was not drivable. The contact went to the local dealer and showed them pictures of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with Manufacturer recall number P9324 however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443173December 8, 2021
EXTERIOR LIGHTING
Dimmed headlights
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442757December 5, 2021
EXTERIOR LIGHTING
The lights on the car are very dim it had halogens at first so I put leds and saw that it did not a make a difference at all. I’ve been pulled over 1 once for them being very dim. I feel like it could put me and someone else at risk at night. I have to use my high beams to see all the time because the low beams are extremely dim. Me and a lot of people are at danger because of the headlight housing being too dim and lots of people are not liking the lights being dim.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442481December 2, 2021
UNKNOWN OR OTHER
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442324December 1, 2021
AIR BAGS
There was no incident but I went to the Nissan dealership because my airbag sensor light was on and I was told that the passenger airbag or all of the cars airbags were malfunctioning and would possibly not deploy if in an accident. This is a major safety issue and there should be a recall on this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441789November 27, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
My 2013 Nissan Altima has serious electrical problems and continues to drain my battery, leaving me seeking alternative transportation to and from home, work, etc. The headlight low and high beams are dangerously dim! I have replaced the bulbs several times and the problems continues to get worse. I have seen litigation online with numerous people involved. I thought NTSB would have acted by now? I have also had numerous problems with the AC not working? I am getting estimates currently looking at a $2,000 problem. This car seems very unsafe and any action form your agency would be greatly appreciated! Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441436November 23, 2021
AIR BAGS
The contact owns a 2013 Nissan Altima. The contact stated that the “Air Bag Off” warning light remained illuminated for approximately a year. The contact stated that she took the vehicle to the dealer and was informed that the OCS sensor and module had failed and needed to be replaced. The failure was related to NHTSA Campaign Number: 16V911000 (Air Bags) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440434November 15, 2021
EXTERIOR LIGHTING
The headlights at night are so dim that I can barely see to drive. I know this to be an ongoing problem due to research. Nissan has never once recalled for this problem on my vehicle. It’s dangerous and prevents me from getting full use of a vehicle I paid for. Brights work fine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439188November 3, 2021
EXTERIOR LIGHTING
Low beam headlights are dangerously dim. Drivers side is so bad, I thought the headlight was burnt out however its not. Passengers side is very dim. It is so bad that this car is only driven during daylight hours, it is too dangerous to drive at night and during inclement weather due to the dim low beams, visibility is horrific. After replacing the headlight bulbs there was no improvement. Im told the lining of the projectors inside the headlight assembly are bad therefore not projecting the beam properly. The headlight assembly's will finally be replaced in 2 weeks. Headlight assembly's should not go bad. Ive never had this issue with any vehicle in my lifetime. The expensive fix should not come out of my pocket, Nissan should recall this issue and repair at their expense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438758October 30, 2021
EXTERIOR LIGHTING, UNKNOWN OR OTHER
The lights on this car have always had an issue ever since I bought it off the lot in 2014 new with 35 miles on the car. The first couple of years I continued to return to the dealer where I bought the car to have them replace the lights but I got tired of dealing with returning to not get favorable results. It for sure is a Nissan issue. The cosmetic light strips on the rearview mirrors on both sides of the vehicle also had condensation visibly in the strips as well. I had those also supposedly replaced as well. The issue is still there all these years later just got annoyed with returning to the dealer and wasting lots of time with no results. I have pictures of the issue dated a few weeks after buying the car in 2014, May. The headlights look pretty dull and not bright when driving. I am on this website to see in fact if there is a recall on the lights but apparently there is not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438460October 28, 2021
POWER TRAIN
The contact owns a 2013 Nissan Altima. The contact stated while driving approximately 65 MPH, the vehicle suddenly jerked and would no longer accelerate properly. The vehicle was driven to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact indicated that the transmission was previously replaced for the same failure, but the failure recurred. The failure mileage was 97,722.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437177October 18, 2021
EXTERIOR LIGHTING
The contact owns a 2013 Nissan Altima. The contact stated that the headlights were dim however, there was no fog or coating on the headlight assemblies that could have caused the failure. The contact stated that other vehicles would either flash their hi-beam lights or sound their horn to inform him that his lights were not on even while the headlights were activated. The contact took the vehicle to the dealer who stated that the headlights needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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