Nissan Altima Complaints (2011)

246 consumer complaints on file.

#10504184March 22, 2013
STRUCTURE:BODY
INTERIOR DASH RATTLE IN A PILLAR. ROAD TESTED WITH TECHNICIAN CONFIRMED RATTLE. DEALER REPLACED A PILLAR COVER AND SPEAKER COVER -- REPAIR WAS MADE. RATTLE REPAIRED - DEALER WILL NEED TO STRIP DASHBOARD. - REPAIR WILL BE MADE AT LATER DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504180March 22, 2013
ELECTRICAL SYSTEM
VEHICLE WOULD NOT RESPOND TO KEY. DOORS WOULD NOT LOCK FROM KEY. DOORS WOULD NOT LOCK FROM INTERIOR SWITCH. TRUNK WOULD NOT OPEN FROM INSIDE. WINDOWS WOULD NOT GO DOWN. PUSH TO START SWITCH STUCK "ON" POSITION. INTERIOR LIGHTS STUCK ON. VEHICLE WAS TOWED TO DEALERSHIP. DEALERSHIP DIAGNOSED VEHICLE AFTER TWO DAYS OF TESTING. INITIAL DIAGNOSIS WAS KEY NEEDED REPROGRAMMING. AFTER MORE DIAGNOSTIC --CONCLUDED BCM NEEDED REPROGRAMMING. BCM WAS REPROGRAMMED. VEHICLE WAS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500033February 25, 2013
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2011 NISSAN ALTIMA THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHO STATED THAT THE INDEPENDENT POWER DRIVE MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 29,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490767January 2, 2013
STEERING
TL* THE CONTACT OWNS A 2011 NISSAN ALTIMA HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35-40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. IN ADDITION, THE TIRES WOULD NOT RESPOND TO MOVEMENTS OF THE STEERING WHEEL. THE VEHICLE WAS LATER TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 50,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479413October 9, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2011 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE EXITING HIS VEHICLE IT CONTINUED GOING FORWARD. THE CONTACT HASTILY JUMPED BACK INTO THE VEHICLE TO STOP IT AND BROKE HIS WRIST IN THE PROCESS. THE CONTACT STATED THAT DUE TO THE VEHICLE NOT NEEDING A KEY TO START OR STOP IT CAUSED HIM TO GET OUT OF THE VEHICLE WHILE IT WAS STILL IN THE DRIVE POSITION. THE FAILURE RECURRED NUMEROUS TIMES. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE SAFETY CONCERN. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10470871August 16, 2012
SERVICE BRAKES
WHEN DRIVING SPEEDS AS LOW AS 25 MILES PER HOUR, THE BRAKES STARTED TO GRAB. I FIRST NOTICED THAT WHEN I DEPRESSED THE BRAKE, WHEN RELEASED, THE PEDAL SEEMED TO STICK, AS IF THERE WERE GUM ON THE BOTTOM OF MY SHOE, PERHAPS STICKING TO THE PEDAL. I CHECKED THE PEDAL AND IT WAS CLEAR. THEN I NOTICED THAT WHEN DRIVING AT SLOWER RATES OF SPEED, AS I EASED ON THE BRAKE, IT SEEMED TO DEPRESS AGAIN, THEN THE BRAKES WOULD GRAB HARDER. TOOK IT TO THE DEALER, THEY SAID IT WAS THE BRAKE BOOSTER--$700 ESTIMATE TO FIX. I DID NOT HAVE AN EXTENDED WARRANTY, SO I TOOK IT TO A PRIVATE MECHANIC, WHO EVALUATED THE ISSUE, AND CAME TO THE SAME CONCLUSION--BRAKE BOOSTER. HE SHOWED ME THAT IT WAS BUSTED. HE WAS CONSIDERABLY CHEAPER, SO I HAD HIM TO FIX THE BRAKE BOOSTER. IT FIXED THE ISSUE THAT I WAS FEELING IN THE PEDAL WHEN STOPPING, HOWEVER, THE BRAKES CONTINUED TO GRAB, EVEN AT SLOWER RATES OF SPEED (<25MPH). AT SLOWER SPEEDS, THE BRAKES GRABBED HARD ENOUGH TO THROW PASSENGERS FORWARD IN THE VEHICLE. HE CONTACTED NISSAN AND FOUND THAT THERE WAS A RECALL FOR MY MASTER CYLINDER, BUT ONLY IF IT WAS LEAKING. MY MASTER CYLINDER DID NOT APPEAR TO BE LEAKING, BUT IT IS QUITE OBVIOUS THAT IT HAS TO BE A FAULTY CYLINDER. I READ SEVERAL REPORTS OF NISSAN'S MASTER CYLINDERS LEAKING CAUSING THE BRAKE BOOSTER TO FAIL. THE NISSAN DEALERSHIP IN JONESBORO SAID THAT THEY WOULD REPLACE THE MASTER CYLINDER, BUT THE RECALL IS FOR LEAKING MASTER CYLINDERS ONLY. MY MC IS NOT LEAKING, AND THEREFORE, AS IT STANDS RIGHT NOW, IT IS NOT COVERED BY THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470271August 11, 2012
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
WHEN DRIVER ATTEMPTED TO START VEHICLE, ALL WARNING LIGHTS CAME ON, ALL INTERIOR LIGHTS AND HEADLAMPS & RUNNING LIGHTS CAME ON, AND VEHICLE BECAME TOTALLY UNRESPONSIVE, STRANDING DRIVER & RUNNING DOWN BATTERY DUE TO INABILITY TO TURN ANY LIGHTS OFF OR TURN VEHICLE OFF. NO CONTROLS RELATED TO ELECTRICAL SYSTEM WERE CONTROLLABLE. SOME EXAMPLES INCLUDE: 1. POWER DOOR LOCK SWITCHES DID NOT FUNCTION (NO EFFECT FROM PRESSING). 2. POWER WINDOW SWITCHES DID NOT FUNCTION (NO EFFECT FROM PRESSING). 3. PRESSING THE VEHICLE POWER / IGNITION BUTTON (MODERN EQUIVALENT OF STARTING KEY SWITCH) DID NOT HAVE ANY EFFECT, WHETHER SHORT OR LONG DURATION PRESSES WERE USED, AND REGARDLESS OF DELAY BETWEEN KEY PRESSES. 4. HEADLIGHTS & RUNNING LIGHTS WERE ON REGARDLESS OF THE SWITCH POSITION OF THE HEADLIGHT CONTROL SWITCH. THIS RESULTED IN THE DRIVER BEING STRANDED. BECAUSE THE VEHICLE'S LIGHTING WOULD NOT TURN OFF, THE BATTERY RAN DOWN, DISABLING THE VEHICLE FURTHER. VEHICLE WAS TOWED TO A NISSAN DEALER. NISSAN SERVICEMAN INITIALLY REFUSED TO WRITE THE CUSTOMER PROBLEM DESCRIPTION AS PER THE CUSTOMER DESCRIPTION OF THE PROBLEM. LATER, CUSTOMER CALLED BACK TO THE DEALERSHIP TO REQUEST THE CUSTOMER DESCRIPTION INCLUDE SPECIFIC AND CORRECT INFORMATION ALREADY PROVIDED BY THE CUSTOMER SUCH AS VEHICLE WAS "COMPLETELY UNRESPONSIVE WHILE ALL THE WARNING LIGHT CAME [REMAINED TURNED] ON THE VEHICLE. DOORS WOULD NOT LOCK OR UNLOCK.", THE DEALER REPORTED THAT THE SERVICE TECHNICIAN FOUND TSB NTB12-041. DEALER RECORD READS: "REPROGRAMMED [SIC] BCM UPDATE AS PER TSB. VEHICLE IS NOW OPERATING AS DESIGNED [SIC] AFTER UPDATE." VEHICLE HAS FUNCTIONED NORMALLY SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467462July 24, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
2011 NISSAN ALTIMA. CONSUMER STATES PROBLEM WITH STARTING VEHICLE *TGW THE CONSUMER STATED HE WAS UNABLE TO UNLOCK ANY OF THE DOORS, A MESSAGE INDICATED THE DOOR WAS OPEN, BUT IT WAS TIGHTLY CLOSED. THE CONSUMER HAD THE VEHICLE TOWED. THE TOW TRUCK DRIVER NOTICED THE FAN WAS RUNNING. A DIAGNOSIS AT THE DEALER REVEALED A COMPUTER GLITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462409June 20, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 NISSAN ALTIMA. THE CONTACT STATED THAT WHEN HE ATTEMPTED TO START THE VEHICLE, THE START BUTTON FAILED. THE START BUTTON WAS VERY LOOSE AND HAD TO BE CONTINUALLY PRESSED FOR TWO TO FIFTEEN MINUTES TO GET THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS; HOWEVER THEY WERE UNABLE TO REPLICATE THE FAILURE. THE FAILURE CONTINUED TO GET PROGRESSIVELY WORSE. THE FAILURE OCCURRED AGAIN AND THE VEHICLE HAD TO BE TOWED TO THE DEALER; HOWEVER ONCE AGAIN THE FAILURE COULD NOT BE REPLICATED. THE DEALER STATED THAT THEY WOULD REPLACE THE PUSH BUTTON ASSEMBLY. THE FAILURE AND CURRENT MILEAGES WERE 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462483June 20, 2012
UNKNOWN OR OTHER
MY WIFE WAS DRIVING ON A HIGHWAY WHEN SHE HEARD A NOISE AND SMELLED SOMETHING BURNING. SHE PULLED OVER AND GOT OUT THE CAR. A FEW MINUTES LATER THE CAR WAS ON FIRE AND BURNED TO THE GROUND. *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10458511May 15, 2012
TIRES
TL* THE CONTACT OWNS A 2011 NISSAN ALTIMA WITH CONTINENTAL SPORT CONTACT TIRES SIZE 215 /60 R16. THE DOT NUMBER WAS NOT AVAILABLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE TIRE BLEW OUT WHILE DRIVING 55 MPH. THE CONTACT WAS FORCED TO DRIVE THE VEHICLE IN THE LEFT LANE IN ORDER TO AVOID A CRASH. THE VEHICLE WAS TOWED AND THE TIRE WAS REPLACED. THE CONTACT WAS TOLD BY THE INSURANCE COMPANY THE CAUSE OF FAILURE AND THE TIRE FAILED AT 4,000 MILES. THE FRONT DRIVERS SIDE TIRE WAS INSTALLED FOUR MONTHS AGO. THE CURRENT MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457882May 9, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2011 NISSAN ALTIMA. THE CONTACT STATED THAT THE BRAKES WERE APPLIED IN AN ATTEMPT TO STOP BEFORE REACHING A DEAD-END INTERSECTION. THE BRAKES FAILED TO RESPOND AND THE CONTACT CRASHED INTO A LIGHT POLE. THE VEHICLE CONTINUED UNTIL CRASHING INTO A TREE. THE AIR BAGS DEPLOYED. THE CONTACT AND A PASSENGER SUSTAINED BRUISING FROM THE AIR BAGS AND SEAT BELTS. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT INSPECTED FOR THE BRAKE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 20,088.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10457011May 1, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A KEYLESS IGNITION. THE CONTACT WAS CONCERNED BECAUSE WHEN EXITING THE VEHICLE AND FORGETTING TO ENGAGE THE PUSH TO START BUTTON, THERE WAS NO WARNING TO INDICATE THAT THE ENGINE WAS STILL RUNNING. THE CONTACT BELIEVED THAT THE DESIGN POSED A SAFETY HAZARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY WERE AWARE OF THE PROBLEM BUT THEY WERE UNABLE TO ALTER THE VEHICLE'S DESIGN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 15,000. UPDATED 05/15/12 * BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454881April 11, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 NISSAN ALTIMA. THE CONTACT STATED THE VEHICLE ENGINE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE SOFTWARE NEEDED AN UPDATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE AT LEAST THREE TIMES. THE CONTACT STATED THAT THE VEHICLE WAS IN THE DEALER'S POSSESSION WHERE HE WAS AWAITING FURTHER REPAIRS. THE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454045April 4, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS 2011 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, COMING TO A STOP THE CONTACT APPLIED ON THE BRAKE PEDAL WHEN IT WENT STRAIGHT TO THE FLOOR. THE BRAKES WERE APPLIED WITH EXTREME PRESSURE WHEN THE VEHICLE FINALLY STOPPED GOING OVER A SMALL MEDIAN IN A PARKING LOT AND HITTING A FENCE. THERE WERE NO DAMAGES TO THE VEHICLE AND NO INJURIES TO THE CONTACT. THE VEHICLE WAS TOWED TO A GARAGE , THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 4,900.CV
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10453960April 3, 2012
SERVICE BRAKES, HYDRAULIC
BRAKE LIGHT(S) ON THE DASHBOARD ILLUMINATED. BRAKE LIGHT(S) WENT OFF BY THEMSELVES ONLY TO RE-ILLUMINATE. A FEW HOURS LATER A CAR ON I-285 IN METRO ATLANTA "CUT ME OFF" WHICH REQUIRED ME TO HIT THE BRAKES HARD AND THE BRAKES FAILED, THE CAR DID NOT STOP UNTIL I ROLLED OFF THE SIDE OF THE ROAD. WHEN I ATTEMPTED TO GET BACK ON THE HIGHWAY, IT SEEMED LIKE THE TRANSMISSION WAS STUCK IN LOW GEAR. THE BRAKE LIGHTS HAVE TO CONTINUED TO ILLUMINATE AND THEN DISTINGUISH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452568March 21, 2012
UNKNOWN OR OTHER
CAR WOULD NOT CUT OFF KEPT RUNNING UNTIL ALL THE GAS WAS OUT OF THE TANK,ON-OFF BUTTON DID NOT WORK ,THE CAR COULD NOT BE CUT OFF,IT TOOK ALMOST 6 HOURS BEFORE THE TANK WAS EMPTY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445148January 25, 2012
ENGINE AND ENGINE COOLING
VIN# - [XXX]. PURCHASED FROM NISSAN OF DOWNTOWN LA. PURCHASED NEW ALTIMA FROM DEALER ON 2/1/11. BEFORE I REFILLED THE CAR WITH FUEL THE "SERVICE ENGINE SOON" INDICATOR LIGHT CAME ON. I RETURNED THE CAR TO BE SERVICED ON 2/8/2011. I WAS INFORMED BY NISSAN THAT THE SES LIGHT WAS FROM NOT CLOSING THE GAS TANK TIGHT ENOUGH (EVEN THOUGH I STILL HAD NEVER REFUELED THE CAR SINCE I HAD PURCHASED IT). THE LIGHT INDICATOR WAS RESET BY NISSAN SERVICE AND LATER THAT DAY IT CAME BACK ON. ON 6/23/11 I TOOK THE CAR BACK IN FOR SERVICE AND INFORMED THEM OF THE RE-OCCURRING ISSUE WITH THE SES LIGHT. THEY RAN A DIAGNOSTIC CHECK FOR A FEW HOURS AND WHEN THEY BROUGHT THE CAR BACK THEY SAID THAT THY ADJUSTED A VALVE SETTING THAT THEY BELIEVE TO BE CAUSING THE ISSUE. UNFORTUNATELY ABOUT AN HOUR AFTER LEAVING THE SERVICE GARAGE THE SES LIGHT CAME BACK ON. ON 1/12/12 I RETURNED TO NISSAN SERVICE FOR SCHEDULED OIL CHANGE AND INFORMED THEM AGAIN OF THE RE-OCCURRING SES LIGHT TISSUE. THIS TIME THEY INFORMED ME THAT THEY WOULD NEED TO RUN A DIAGNOSTIC CHECK AGAIN. WHEN I RESPONDED THAT THE DIAGNOSTIC CHECK HAD FAILED TO RESOLVE OR IDENTIFY THE ISSUE LAST TIME THEY OFFERED NO OTHER ALTERNATIVE. TO DATE THE SES LIGHT HAS BEEN ON SINCE THE FIRST DAY I PURCHASED THE CAR AND HAS ESSENTIALLY REMAINED ON FOR ALMOST A YEAR. FURTHERMORE I HAVE RENTED A NISSAN ALTIMA 2011 MODEL ON SEVERAL BUSINESS TRIPS WHERE I HAVE HAD TO REFUEL THE CAR AND I HAVE NOT ENCOUNTERED THE SES INDICATOR. THIS LEADS ME TO FURTHER BELIEVE THAT THERE IS A SPECIFIC ISSUE WITH THE VEHICLE I OWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442563January 5, 2012
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL* THE CONTACT OWNS A 2011 NISSAN ALTIMA. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE VIEW MIRROR DID NOT EXTEND OUT FAR ENOUGH TO PROVIDE HIM WITH PROPER VISIBILITY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE MIRROR WAS DESIGNED TO STANDARD SPECIFICATIONS. THE MANUFACTURER WAS NOTIFIED. THEY WOULD NOT REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 1,000. UPDATED 02/27/12*LJ UPDATED 02/28/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410641July 6, 2011
TIRES
AFTER NOTICING "DIMPLES" ON THE SIDEWALLS OF OUR CONTINENTAL CONTI PRO TIRES, ON A NEW 2011 ALTIMA, WE CHECKED ONLINE AND FOUND DOZENS OF PROBLEMS WITH TREAD SEPARATION AND SIDEWALL FAILURES THAT LED TO BLOWOUTS. WE ARE GETTING RID OF THE CONTINENTALS WITH JUST 2,000 MILES ON THEM. IT'S WORTH $600 FOR NEW MICHELINS TO KNOW OUR 2,000-MILE DRIVE TOMORROW WILL BE ON SAFE TIRES. IT'S JUST UNCONSCIONABLE THAT THESE TIRES COME ON NISSANS, FORDS AND MERCEDES, AND THAT CONSUMERS AREN'T AT LEAST GIVEN A CHOICE TO OPT OUT. I CAN'T TAKE A FAMILY TRIP ON THESE TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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