Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#10513622May 27, 2013
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
HEADREST ON 2013 ALTIMA HURTS THE BACK OF MY HEAD WHEN I DRIVE THE CAR. IF IT HURTS IN NORMAL DRIVING I CAN'T IMAGINE WHAT THE HEAD INJURY IS GOING TO BE LIKE IF I GET HIT WHILE DRIVING THIS CAR. THE HEAD RESTS SHOULD BE ADJUSTABLE SO THAT THEY CAN BE FITTED TO SHORTER PEOPLE. NO AMOUNT OF UP DOWN ADJUSTING ON THE HEAD REST HEIGHT WORKS TO RELIEVE THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10513412May 24, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG OFF WARNING MESSAGE WAS ILLUMINATED. THE PASSENGER'S SEAT WAS OCCUPIED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THAT THE AIR BAG WAS OPERABLE AND WITHOUT FAILURE. THE CONTACT WAS CONCERNED BECAUSE THE FAILURE OCCURRED WHILE HIS WIFE, SAT IN THE SEAT. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 30. THE CURRENT MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513233May 23, 2013
AIR BAGS
ON AT LEAST THREE OCCASIONS THE AIR BAG INDICATOR HAS INDICATED THAT THE AIR BAG HAS BEEN TURNED OFF. IN ALL OF THESE CASES AN ADULT HAS OCCUPIED THE PASSENGER SEAT. THIS ISSUE IS NOT CONSISTENT. IN ONE CASE WHEN IT DID NOT DEPLOY I TURNED THE CAR OFF AND THEN ON AGAIN AND IT APPEARS TO WORK CORRECTLY. AT THIS TIME I DO NOT KNOW IF THE AIRBAG IS ENGAGED OR NOT. I CONSIDER THIS A SEVERE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512323May 16, 2013
POWER TRAIN
VEHICLE STUTTERS AND VIBRATES AT LOWER SPEEDS. ALSO THEIR IS A KNOCKING SOUND COMING FROM UNDERNEATH THE VEHICLE. BROUGHT BACK TO DEALERSHIP 3 TIMES SINCE MARCH. ALL 3 TIMES I WAS TOLD IT IS PERFECTLY NORMAL FOR THE CAR. I READ ONLINE THAT OTHER PEOPLE HAVE EXPERIENCED SIMILAR ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512330May 16, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHEN THE SUNROOF IS OPENED AND YOU'RE DRIVING IT RATTLES LIKE CRAZY. IT SOUNDS LIKE THERE IS SOMETHING LOOSE IN THE SUNROOF AND WHENEVER YOU GO OVER A BUMP OR AN ANGLE IT GETS WORSE. I HAD THIS ISSUE ON A HYUNDAI SONATA AND AFTER 6 MONTHS OF THIS HORROR, I FINALLY WAS ABLE TO GET RID OF THE CAR.. I AM NOT GOING DOWN THIS AVENUE AGAIN WITH THIS CAR.. GET A FIX FOR IT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512186May 15, 2013
ELECTRICAL SYSTEM
THE INSTRUMENT PANEL STOPPED WORKING COMPLETELY WHILE I WAS DRIVING - EVERYTHING WENT DARK AND GAUGES DROPPED TO ZERO. THE DEALER TOOK IT RIGHT AWAY AND THEY ARE REPLACING THE ENTIRE INSTRUMENT CLUSTER. THE CAR HAS 940 MILES ON IT AT THE TIME AND I HAD PURCHASED IT NEW 14 DAYS EARLIER. MILES DID NOT ACCUMULATE ON DRIVE TO THE DEALER (I COULD SEE THIS B/C I STOPPED THE CAR WHEN THE PANEL WENT DARK, BUT UPON RESTARTING THE MILEAGE WOULD DISPLAY BRIEFLY THEN DISAPPEAR. I DID THIS AGAIN AFTER I DROVE ABOUT 15 MILES TO THE DEALER - MILES WERE THE SAME). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512184May 15, 2013
AIR BAGS
PASSENGER SIDE AIR BAG LIGHT OFF IS COMING ON WITH AN ADULT SITTING IN THE SEAT. TOOK CAR IN TO DEALERSHIP. THEY RAN COMPUTER TEST AND NOTHING CAME UP. TEST DROVE WITH ME SITTING IN PASSENGER SEAT AND PROBLEM STILL HAPPENED. TECH PERFORMED MULTIPOINT VEHICLE INSPECTION AND NOTHING CAME UP. EVEN THOU PROBLEM IS STILL THERE, NISSAN STATES ALL SYSTEMS OPERATING TO SPECIFICATION. IN MY OPINION, NOTHING WAS DONE TO CORRECT THE PROBLEM. I'M HOPING NISSAN DOES NOT WAIT UNTIL SOMEONE IS HURT OR KILLED TO ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511765May 13, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG OFF INDICATOR ILLUMINATED CONTINUOUSLY EVEN THOUGH A FRONT SEAT PASSENGER WAS PRESENT. THE FAILURE OCCURRED WHENEVER THE FRONT SEAT OCCUPANT WEIGHTED LESS THAN 130 POUNDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR THE SIMILAR DEFECT. THE TECHNICIAN STATED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 1,000...UPDATED 06/17/13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511236May 9, 2013
AIR BAGS
FRONT SEAT PASSENGER AIRBAG SYSTEM DOESN'T WORK WITH MY FRONT SEAT PASSENGERS WEIGHING BETWEEN 115-125 POUNDS. STATUS LIGHT INDICATES SYSTEM IS OFF AND AIRBAG WILL NOT INFLATE IN A CRASH. NISSAN CUSTOMER SERVICE TELLS ME THE SYSTEM IS DESIGNED TO WORK WITH FRONT SEAT PASSENGERS 85 POUNDS AND UP. I AM FILING AS I SEE OTHER 2013 NISSAN ALTIMA OWNERS ARE HAVING THE SAME PROBLEM. DEALER "CAN'T DUPLICATE THE PROBLEM " SO NO REPAIRS HAVE BEEN MADE. MY VEHICLE CONTINUES TO OFFER NO FRONT PASSENGER SEAT AIR BAG PROTECTION FOR 115-125 POUND PASSENGERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511276May 9, 2013
SEATS
PURCHASED AS A NEW VEHICLE, THE HEATED SEATS DO NOT, NOR EVER DID WORK PROPERLY. WHEN THE TEMPERATURE CONTROL IS SET TO HIGH, ONLY THE SEAT GETS HOT; AND IT GETS REAL HOT. WHEN THE TEMPERATURE CONTROL IS SET TO LOW, ONLY THE SEAT BACK GETS WARM AND THE SEAT ITSELF DOES NOT HEAT. I KNOW THAT NISSAN IS AWARE OF THE ISSUE, MY DEALERSHIP'S SERVICE DEPARTMENT HAS TOLD ME AS MUCH. IT IS NOW OVER SIX MONTHS AND THEY STILL CANNOT FIX MY NEW CAR. LIVING IN A COLD CLIMATE THIS WAS IMPORTANT TO ME. IT IS FRUSTRATING THAT NOTHING IS BEING DONE. I FEEL IT IS DEFINITELY A SAFETY HAZARD BECAUSE THE SEAT GETS SO HOT WHEN SET ON HIGH AND IS NOT DISTRIBUTED EQUALLY THROUGHOUT THE ENTIRE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511132May 8, 2013
STRUCTURE:BODY
THE WELDING IN THE FOUR DOORS DISPLAY BROKEN. THE LINE IS GETTING BIGGER AND A I AM WORRY ABOUT THE BODY OF THE CAR. PLACES THAT I CAN'T SEE THE WELDING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511054May 8, 2013
AIR BAGS
THE AIRBAG SENSOR FOR THE FRONT PASSENGER SEAT DOES NOT WORK PROPERLY. ON MULTIPLE OCCASIONS, WHEN A 120-130 LB FEMALE IS SITTING IN THE PASSENGER SEAT, THE DETECTION SYSTEM AND WARNING LIGHT SUGGEST THE AIR BAG HAS BEEN SHUT OFF. THERE IS A RECALL FOR NISSAN ALTIMAS OF MY MODEL YEAR, BUT NOT MY VEHICLE. THIS IS CLEARLY A SAFETY ISSUE BUT I DON'T KNOW WHY MY VEHICLE IS NOT PART OF THE RECALL. WHEN I TEST-DROVE THE VEHICLE IN JANUARY, THE SALESMAN (~130 LB) WAS SITTING IN THE PASSENGER SEAT AND JOKED THAT HE OFTEN TRIGGERED THE AIRBAG SHUT-OFF BECAUSE HE DIDN'T WEIGH ENOUGH. BUT I ASSUME THE WEIGHT MAXIMUM FOR SHUT-OFF HAS TO BE AROUND 70 POUNDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511131May 8, 2013
SERVICE BRAKES
THE BRAKES ON THE NISSAN ALTIMA ARE CONSTANTLY SQUEALING. I BROUGHT A BRAND NEW ALTIMA NISSAN 2013. I HAVE TAKEN THE CAR TO THE DEALERSHIP SEVERAL TIMES AND ALSO CONTACTED CUSTOMER CARE FOR NISSAN. THE SQUEALING OF MY BRAKES ISSUE HAS NOT BEEN RESOLVED. I WAS TOLD AT THE DEALERSHIP I WOULD HAVE TO DEAL WITH THE SQUEALING FOR AS LONG AS I HAVE THE VEHICLE. I WAS ALSO TOLD THERE WAS AN ALERT (BY A FLOOR MANAGER). WELL, CUSTOMER CARE SAID THAT WAS NOT TRUE. I AM TRYING TO GET RID OF THE CAR. THERE IS NO REASON TO HAVE SQUEALING BRAKES. THIS OCCURS EVERY TIME I MAKE A STOP OR REVERSING. I ALSO HAVE A PROBLEM WITH THE PUSH TO START BUTTON. I HAVE COMPLAINED THAT IT ACTS AS IF IT DOES NOT WANT TO "CATCH" I WAS TOLD WHEN I FIRST COMPLAINED THAT A NEW STARTER WAS ORDER AND I WOULD BE CONTACTED WHEN IT ARRIVES. THAT WAS IN 2012. IT IS MAY 2013. STILL HAVE NOT BEEN CALLED BY THE SERVICE DEPARTMENT AND MY CAR HAS BEEN SERVICE AT LEAST 3 TIMES SINCE IT WAS REPORTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511124May 8, 2013
STEERING, SUSPENSION
SINCE NEW THIS CAR HAS HAD A SERIOUS HANDLING ISSUE. IT DID ARRIVE NEW WITH DEFECTIVE TIRES. NEW TIRES WERE INSTALLED, PROBLEM CAUSED BY TIRES WAS KNOW GONE. HOWEVER, THE CAR STILL HANDLED VERY POORLY AT SPEEDS OVER 65 MPH. THE HANDLING IS SO BAD THAT I FEEL IT IS DANGEROUS AT FREEWAY SPEEDS. HANDLING IS A VERY SUBJECTIVE COMPLAINT, AND BECAUSE IT IS, I DO NOT FEEL THAT THIS IS BEING TREATED THE WAY IT SHOULD BE. THE MAY ISSUE OF POPULAR MECHANICS DESCRIBES THIS ISSUE PERFECTLY. "AGAINST THE COMPETITION THE ALTIMA FEELS DISJOINTED, AS IF DIFFERENT ENGINEERING TEAMS HAD CALIBRATED THE STEERING, SUSPENSION, AND POWERTRAIN WITHOUT TALKING TO ONE ANOTHER.WHEN WE PITCHED THE CAR HARD INTO A CORNER, FOR INSTANCE, THE LIGHT STEERING MADE US WONDER IF WE'D BE ABLE TO COMPLETE THE TURN. WE FOUND THAT THE BODY BOBS AND WEAVES DURING A HARD RUN THROUGH THE CANYONS, LEAVING THE DRIVER WITHOUT CONFIDENCE IN ITS HANDLING.' I HAVE CONTACTED NISSAN, AND I TRULY BELIEVE THIS IS A VERY SERIOUS ISSUE THAT NEEDS TO BE ADDRESSED BEFORE SOMEONE IS INJURED OR WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510920May 7, 2013
AIR BAGS
PASSENGER AIR BAG INDICATOR TURNS ON, RANDOMLY ? EVEN WHEN PASSENGER SEAT IS OCCUPIED. IT MEANS PASSENGER AIR BAG IS OFF - IT WILL NOT INFLATE IN A CRASH. I'M VERY SCARY DRIVE THIS CAR WITH SOMEONE WHO SITS THE PASSENGER SEAT. NISSAN ALREADY RECALLS 2013 ALTIMA WITH THE SAME ISSUE. I REPORTED IT AT NISSAN DEALER, THEY DO NOTHING AND SAY MY CAR'S VIN# NOT INCLUDE THE RECALLS SO THEY DON'T FIX OR REPLACE ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510664May 5, 2013
FUEL/PROPULSION SYSTEM, POWER TRAIN
WHEN COASTING FROM A LOW SPEED (45-55) TO NEAR STOP THE TRANSMISSION "LOCKS UP" WHILE NOWSHIFTING. THE VEHICLE VIOLENTLY LOCKS UP, SO BAD THAT IT FEELS LIKE YOU'VE HIT SOMETHING. THE STEERING WHEEL IS ALSO AFFECTED TO THE BRUTE FORCE. NISSAN ISSUED A MANDATORY RECALL TRANSMISSION REPROGRAM WHICH I PROMPTLY HAD DONE TO THE VEHICLE. HOWEVER, JUST THIS FRIDAY, 5/3/13, THE TRANSMISSION AGAIN DID THIS. BOTH TIMES I WAS LUCKY THAT I WAS ON BACK ROADS WITH LITTLE TO NO TRAFFIC AND THAT I WAS ABLE TO MAINTAIN CONTROL. THIS IS A SERIOUS PROBLEM THAT IN THE WRONG CONDITIONS (ICE/SNOW/RAIN) OR WHEN ONCOMING TRAFFIC IS COMING COULD GET SOMEONE KILLED. I CAN'T EXPLAIN JUST HOW VIOLENT THE DOWNSHIFT IS, OTHER THAN TO SAY THE FIRST TIME MY 6 YEAR OLD BEGAN CRYING IN THE REAR SEAT BECAUSE HE THOUGHT WE WRECKED, AND THAT THE 2ND TIME MY CELL PHONE WAS JARRED FROM A VERY RUGGED CRADLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510298May 1, 2013
AIR BAGS, ENGINE
WHEN SITTING THE FRONT PASSENGER SEAT PASSENGER AIR BAG OFF SIGN COMES OUT AND RANDOMLY DISAPPEAR,APPEAR REPEATEDLY. SIT THE VERY PROPERLY BY OWNER' MANUAL IT COMES OUT. IT MEANS PASSENGER AIR BAG IS OFF SIGN ON IT WILL NOT INFLATE IN A CRASH. I'M VERY SCARY DRIVE THIS CAR WITH SOMEONE WHO SIT THE PASSENGER SEAT. ALTHOUGH SITTING ON THE SEAT PROPERLY AND USING THE SEAT BELT PROPERLY IT DOESN'T MATTERS BECAUSE THE PASSENGER AIR BAG OFF LIGHT ALWAYS ILLUMINATE. IT IS VERY DANGEROUS IN A CRASH. I REALLY WANT TO KNOW NEED AIR BAG FOR WHAT??? NISSAN ALREADY RECALLS SOME CAR SAME ISSUES. I BRING MY CAR NISSAN DEALER,THEY DO NOTHING AND SAY"THIS IS NORMAL" AND HAVE SAME PROBLEMS MY CAR'S VIN# NOT INCLUDE THE RECALLS SO THEY DON'T FIX OR REPLACE ANYTHING. IT IS RIDICULOUS. ALSO ALTIMA HAS WEIRD WINNING HIGH PITCH NOISE ALL THE TIME AND DRIVE LOW RPM TO CHANGE TO HIGH RPM MAKES VERY LOUD RUMBLING KNOCKING NOISE.IT SEEMS LIKE A DRIVE BELT AND TENSIONER PROBLEMS. DEALER SAY THAT IT IS NORMAL. DEALER ALWAYS SAY "IT IS NORMAL". IF MY WARRANTY IS FINISH THEY SAY THAT IT IS PROBLEMS. I REALLY WANT TO SOLUTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509854April 29, 2013
STEERING, POWER TRAIN
THERE IS A SHUTTERING VIBRATION IN DRIVE TRAIN WHEN ENGINE IS AT 1500 RPM AND GOING UP AN INCLINE. EVENTUALLY IT IS GOING TO CAUSE LOOSING OF BOLTS AND CAUSE CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509747April 27, 2013
SEAT BELTS, AIR BAGS, VISIBILITY:REARVIEW MIRRORS/DEVICES
AFTER I BOUGHT THE CAR I NOTICED THE DRIVER'S SIDE REAR VIEW MIRROR WAS VIBRATING WHILE DRIVING AT ALL SPEEDS. THEN THE DEALER REPLACED THE MIRROR SEVERAL TIMES UNTIL THEY FIXED THE VIBRATING PROBLEM. BUT NOW, THE MIRROR THEY REPLACED IT WITH SEEMS TO BE A GENERIC MIRROR, SEEMS LIKE A CONVEX MIRROR AND THE OBJECTS AND VIEW LOOK DEFORMED. IT ISN'T A FLAT MIRROR AND THE DEALER SAID THAT IS NORMAL AND ALL THE CARS HAVE THAT SAME MIRROR. THAT IS A LIE BECAUSE WHEN THEY CHANGED MY VERY FIRST MIRROR DUE TO VIBRATING, IT WAS FLAT AND CLEAR. THIS ISSUE HAS NOT BEEN SOLVED BUT NOW THEY REPLACED 2 SENSORS THAT ARE ON RECALL AND WAITING FOR A THIRD SENSOR ON THE DRIVER'S AIRBAG TO BE REPLACED AS WELL DUE TO RECALL. I AM SO TIRED OF GOING BACK AND FORTH TO THE DEALER THAT I AM FINALLY GOING TO FILE A COMPLAINT, THIS CAR IS A LEMON! (2013 NISSAN ALTIMA SV -PEARL WHITE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509528April 25, 2013
AIR BAGS
I PURCHASED A NEW 2013 ALTIMA SEDAN 2.5SL MID OF MARCH. 1. PASSENFER AIRBAG OFF LIGHT ON. PASSENGER AIRBAG SEEMS TO DISABLE ITSELF RANDOMLY. 2. WHINING OR WHISTLING NOISE FROM ENGINE BAY. 3. WHEN I MAKE A TURN(LETF, RIGHT BOTH) I CAN HEAR DRUMING SOUND FROM BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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