Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#11469147June 14, 2022
UNKNOWN OR OTHER
Got recall for hood latch handled in September of 2021. While driving on the highway at 70 mph the hood flew open which caused severe damage to vehicle and almost causing numerous of crashes. Vehicle is being repaired per dealer however this is the third time this issue occurred and at this point I am afraid to drive the vehicle and nervous for anyone with these vehicles to continue driving them honestly. I am unsure what to do at this point considering what if this happens again and the outcome isn't as good as previously. I just feel as though if this issue can't be corrected after 5 recalls why continue to have these vehicles on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469244June 14, 2022
SUSPENSION
The contact owns a 2013 Nissan Altima. The contact stated while driving 45 MPH, the vehicle started shaking and the rear passenger’s side lowered. The contact was able to pull over and he noticed that the rear lower suspension had separated at the bushing joint. The vehicle was towed to the dealer for diagnostic testing. The contact was informed that the lower link needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The contact was informed that the VIN was not included in TSB: P9324. The failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467064June 1, 2022
STEERING
My Nissan's right passenger side lower rearward control arm broke as I was driving and I lost control of the car and steered to the side of the road. I was lucky no car was near me or it would have been tragic. Nissan should be forced to recall all the cars with this faulty part before life is lost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466860May 31, 2022
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2013 Nissan Altima. The contact stated while driving at various speeds, the headlights were significantly dim, affecting the driver’s visibility of the roadway. There was no warning light illuminated. The contact stated that sometimes she drove with the high beams activated to make the roadway more visible, even though it was distracting to oncoming drivers. The vehicle was taken to the dealer who inspected the vehicle and diagnosed that the headlights needed to be replaced under Nissan Lawsuit Settlement Service Campaign Number: PC861. However, the dealer informed the contact that the parts for repair were not yet available. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466484May 28, 2022
EXTERIOR LIGHTING
The headlights Are Defective. You can Not see the road at night at all! I Have a Claim with the Suarez Vs Nissan Lawsuit Settlement, which was approved by final order of the Courts. Nissan was ordered to replace the 2 Defective Headlamp Assembly. Nissan Refuses to comply with the Order of the Court! Nissan is breaking the Law! Help! Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465317May 19, 2022
UNKNOWN OR OTHER
2013 Altima 3.5 SL. the passenger door handle popped and wont open from the inside, you have to roll the window down and open it from the outside, if you cant get out of your car in an emergency it is a life or death situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465336May 19, 2022
SUSPENSION
The contact owns a 2013 Nissan Altima. The contact stated while driving approximately 60 MPH, the vehicle was vibrating. There was no warning light illuminated. The vehicle was taken to the local mechanic to be diagnosed. The contact was informed that the control arms and rear suspension needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464950May 17, 2022
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The contact owns a 2013 Nissan Altima. The contact stated while merging onto the freeway at approximately 35 MPH, the hood latch became inoperable, and the hood inadvertently unlatched, raised up, and struck the windshield, causing the windshield to shatter. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The vehicle was diagnosed with a defective hood latch. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages). The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464753May 16, 2022
SUSPENSION
My 2013 Altima rear control arm broke as my daughter pulled into our driveway. Nissan dealership says my VIN does not have a recall on this part. Very very dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464887May 16, 2022
POWER TRAIN
I key system error. Engine control module malfunction. Car loses power when accelerating, not safe when driving on road. Car will not start up at times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462047April 25, 2022
POWER TRAIN
I was driving on a road that is 40 mph. I was getting close to a stop light that had been red and cars had not moved yet once the light turned greened. I started pressing my brake to slow down and my cars emergency brake came on by itself and I got stuck in the middle of the road. My cars brake light and battery light came ln and the car was stuck- could not change gears or drive . I had to turn the car on and off five or six times in order for it to finally I brake itself and let me drive very slowly. Got the car checked by two auto shops, one was Nissan and the other David’s Auto repair Service . David’s said code P17F1 and I would need a new transmission. Nissan said it was my battery , got my battery changed and the car kept doing the same thing , got inspected again by Nissan and they also got the same code and said I would need a new transmission. My car only has 107k miles - no other issues prior to this. I cannot drive my car now because it judders and brakes itself and it’s dangerous to drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462077April 25, 2022
EXTERIOR LIGHTING
NO INCIDENT...AVOIDING USING CAR AT NIGHT...HEADLIGHTS DANGEROUS...YOUNG GRANDDAUGHTER WITH GOOD EYESIGHT HAS COMPLAINED ALSO OF POOR HEADLIGHT NIGHT DRIVING...THIS DEFINITELY IS A SAFETY ISSUE...MANY DRIVERS WHO CANNOT AFFORD TO REPAIR WILL BE DRIVING WITH POOR LIGHTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461411April 19, 2022
EXTERIOR LIGHTING
2013-2018 Nissan Altimas manufactured with halogen headlamps (“Class Vehicles”) have a defect that causes an interior reflecting surface of the headlamp to deteriorate, resulting in dimming of the low beam headlights. Took mine to Nissan of Lumberton and they said it passed there test they come up with. Still can’t see about 10ft in front of you and less than that when foggy or raining. Can’t drive with high beams on everywhere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461039April 16, 2022
VISIBILITY/WIPER
We have a 2013 Nissan Altima that we haven't driven at night for over 4 years. There was a lawsuit over headlamp issue and plaintiffs won. So we filed our claim in Jan when we received postcard. We rec'd a ticket # and took it to our Nissan dealer after the April 1st, when allowed. They replaced the 2 recalls under our vin # but concluded our lights are fine. THEY ARE NOT! We can't see 2 feet in front of us at night. To prove this we drove it yesterday to our Good Friday Service at our church. We almost crashed. You can't see the lines on the road in front of you! We had to drive with our brights on and blind everybody. That's the ONLY way to drive it at night. I see on Nissan's webpage that there is a headlight recall dated 3/24/22 PC861 but you don't have a safety ID#. I figured that's why Nissan didn't honor that recall. I joined the Niisan club and there are MANY people that also were denied as headlights fine according to their "new bulletin" Nissan sent to all dealerships after the lawsuit was settled. Seems they are not honoring to replace the headlamps even though we can't see or drive our cars at night. I'm at a loss why your agency hasn't given this a safety issue. I don't know what to do. My husband was so angry to learn the dealership deemed our lights fine he started screaming at the management. They even ADMITTED our lights our dim but according to Nissan's co. Bulletin they don't meet the replacement standards. I guess we just wait to crash at night before it causes you to assign a safety ID #. I know we can't be the only ones complaining of being rejected. The Nissan dealership is on RT 19 in Wexford, PA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460813April 14, 2022
EXTERIOR LIGHTING
The low-beam headlights on this Nissan Altima are so dim that it is dangerous to operate the vehicle at night. I have to use high-beams at all times. The reason is the coating inside the assembly de-laminated. This was litigated against Nissan in a class action suit, Suarez v. Nissan. The suit was settled earlier this year. As part of the settlement, I filed a claim and was authorized to take the car to my local Nissan dealer for replacement (Tacoma, WA). The dealer told me they would need to verify the lights were indeed too dim before replacing the assembly. After testing them, they claimed the lights passed and would not need replacement. This is an incredulous conclusion and I can only conclude they are willingly trying to avoid replacement, as there is no way these lights can be considered safe. Do we have any recourse? Is there an independent way to test the headlights to prove they are unsafe? Can someone at NTSB talk to Nissan? Is this even a condition of replacement, that the lights have to fail a test administered by Nissan itself? That seems entirely inappropriate. Thanks for any help you can provide, I can't be the only one going through this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460495April 12, 2022
POWER TRAIN
CVT- erratic shifting, shuddering .The same well known problems that Nissan knows about.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459908April 6, 2022
STEERING, SUSPENSION
The contact owns a 2013 Nissan Altima. The contact stated while driving 55 MPH, the vehicle jerked to the right with the traction control warning light illuminated. Upon inspection, the contact discovered that the rear passenger’s side tire was tilted in. Due to the failure, the contact called a tow truck and it was discovered that the rear control arm had corroded. The vehicle was towed to an independent mechanic who linked the failure NHTSA Campaign Number: 12V494000 (Steering, Suspension) and referred her to the dealer for assistance. The contact called the dealer and was informed that the VIN was not included in the recall. The manufacturer was also notified of the failure and a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459253April 1, 2022
EXTERIOR LIGHTING
The headlight assembly is defective and gets very dim. Replacing the bulb does not fix the issue. Lights are so dim it is not drivable at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458964March 30, 2022
SUSPENSION
Daughter was driving car, severe shake so she pulled over on the side of the road and called me. I got the car home and noticed the rear driver side wheel was misaligned and had a 45degree lean. I jacked the car up and noticed a rusted broken lower control arm. I began to research this part and noticed nissan had a recall for this on all 2013 model. Nissan P9324, you can see my control arm broke in the exact area as the recall control arms. I contacted Bussam nissan in my area and they stated that yes there was a recall for this year but they are not sure why it is not attached to my vin. My daughter couldve really been seriously injured and the car is not safe. I am only asking nissan to replace the proven defective part. I own a 2005 and 2007 altima and have never had this issue, 2013 is too new of a car for broken control arms. I have attached photos and the service bulletin
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458459March 26, 2022
EXTERIOR LIGHTING
Nissan Altima 2013 extremely dim low light bean, specifically poor intensity of brightness and distance throw of light. Extremely dangerous to operate vehicle at night. Endangering occupants, other drivers, and pedestrians. I changed light bulbs twice using the brightest bulbs available. But noticeable improvement. Almost caused several collisions and pedestrian strikes on dark roads and street, especially in rain. Problem developed in 2016, about three years after purchase in 2013. Immediate recall is critical, replace headlamps before fatalities.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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