Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#10594630May 28, 2014
ENGINE
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH ON UNEVEN PAVEMENT, ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AND THERE WAS A BURNING ODOR. THE VEHICLE WAS POWERED OFF AND SMOKE EMITTED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 70,600.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10594329May 27, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG AND THE BRAKE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER 14V138000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593809May 23, 2014
STRUCTURE:BODY
WHILE I WAS DRIVING THE VEHICLE ON A RESIDENTIAL NEIGHBORHOOD AT A RATE OF APPROXIMATELY 30MPH, WITH MY SIX MONTH-OLD BABY IN THE BACK SEAT, THE HOOD FLEW OPEN AND SMASHED INTO THE WINDSHIELD. I NARROWLY AVOIDED LOSING CONTROL OF THE VEHICLE DESPITE HAVING MY VIEW COMPLETELY OBSTRUCTED BY THE PRESENCE OF THE HOOD ON THE WINDSHIELD. EVIDENTLY, I HAD ACCIDENTALLY PULLED THE INTERIOR HOOD RELEASE WHILE REFUELING BEING THAT THE HOOD RELEASE AND GAS GAGE RELEASE ARE RIGHT NEXT TO EACH OTHER. NEVERTHELESS, AS I AM CERTAIN YOU ARE AWARE, THE SECONDARY LATCH SHOULD HAVE PREVENTED SUCH A NEARLY TRAGIC SEQUENCE OF EVENTS. AS A RESULT OF THE HOOD COLLIDING WITH THE WINDSHIELD, THE VEHICLE HAS SUSTAINED SIGNIFICANT DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593324May 22, 2014
POWER TRAIN
MY CVT TRANSMISSION PROBLEM WAS AT 900-MILES TOOK TO DEALER WILKES NISSAN IN WILKESBORO,NC LIKE 8-TIMES AND 2-TIMES TO ANOTHER.CVT WOULD SHUDDER AT HIGHWAY SPEEDS.WILKES NISSAN SAID THAT WAS NORMAL IN ONE SENTENCE,THEN IN THE NEXT SAY THEY COULD NOT GET IT TO DUPLICATE.AFTER SEVERAL ATTEMPTS TO GET IT FIXED THE SERVICE MANAGER [XXX] WAS WALKING OUT IN THE SERVICE BAY AND WAS TELLING ME AS MY GIRLFRIEND WAS HEARING THIS THAT "NISSAN KNOWS THAT THIS IS A PROBLEM,BUT DOESN'T HAVE A FIX FOR THIS AND THAT THEY SHOULD HAVE NEVER LET THAT OUT OF THE FACTORY LIKE THAT" WHILE HE WAS SAYING THIS A EMPLOYEE HAD WALKED BY AND OVERHEARD THIS.AND HE WAS SHORTLY FIRED AFTERWARDS?THEY TOOK MY CAR IN AND HAD IT FOR LIKE 2-DAYS AND PUT A 124-MILES ON MY CAR,I HAD EXPLAINED THAT HE DIDN'T NEED TO DO THAT JUST TAKE OFF GET UP TO HIGHWAY SPEEDS AND SLOW DOWN THEN TAKE OFF,IT WILL START TO SHUDDER.I CAME DOWN AND GOT THE SERVICE MANAGER [XXX] AND THE TECH RODE WITH ME AND I GOT IT TO SHUDDER INSIDE OF 15-MINUTES WITH THEM WITH ME.WE GOT BACK TO THE DEALERSHIP AND WITHIN 15-MINUTES [XXX] SERVICE MANGER SAID "WE JUST GOT A TECHNICAL SERVICE BULLETIN IN OCTOBER 2013 IN WHICH WAS A LIE.I FOUND OUT A TECHNICAL SERVICE BULLETIN WAS ISSUED ON JUNE 13TH 2013 FOR A "CVT CLUTCH ENGAGEMENT SHUDDER" & [XXX] LOOKED MAD WHEN WE GOT BACK FROM THE TEST DRIVE.THEY DECIDED TO REPLACE THE TORQUE CONVERTER AND HAD MY CAR FOR 16-DAYS,WHEN I RETURNED TO PICK UP THE CAR,THE WILKES NISSAN DEALERSHIP SAID THAT EVERYTHING WAS FINE AND WITHIN 11-MILES THEY CAR STARTED SHUDDERING AGAIN AT SLOW SPEEDS AS WELL AS HIGHWAY SPEEDS.I WAS GOT SO SICK FROM ALL THE ARGUING THAT I WENT INTO THE HOSPITAL IN DECEMBER 2013 FOR 5-DAYS.I HAD THE PROBLEM AND WAS SICK FOR MONTHS SO WHEN I STARTED TO FEEL BETTER.I TOOK THE CAR DOWN TO WILKES AND THEY SAID NISSAN REFUSED TO WORK ON MY CAR EVEN THOUGH UNDER WARRANTY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592602May 19, 2014
ELECTRONIC STABILITY CONTROL (ESC)
MY 2013 NISSAN ALTIMA WANDERS LT AND RT ON THE INTERSTATE AT SPEEDS FROM 65-75 MPH. IT IS EVEN MORE NOTICEABLE WITH WINDS 10+ MPH. YOU HAVE TO GRIP THE STEERING WHEEL TIGHT WITH BOTH HANDS IF YOU DON'T WANT TO WANDER INTO OTHER LANES OR OFF THE ROAD. THIS PROBLEM IS EVEN MULTIPLIED WHEN IT IS RAINING, IF FEELS LIKE THE CAR IS HYDRO-PLANING. IT IS SCARY AND DANGEROUS. AFTER RESEARCHING THIS ON GOOGLE I FOUND MULTIPLE SITES WHERE 2013 NISSAN ALTIMA OWNERS ARE EXPERIENCING THE SAME THING. I ONLY HAVE 9,000 MILES ON THIS CAR AND FEEL LIKE IT IS DANGEROUS TO DRIVE ON THE INTERSTATE. THE DEALERSHIP SAYS THEY ARE LOOKING INTO IT, WE ALL KNOW THEY ARE NOT GOING TO ADMIT TO ANYTHING. WHAT SHOULD MY NEXT STEP BE? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592299May 18, 2014
VISIBILITY:WINDSHIELD
CAR WAS PARKED IN DRIVEWAY AND NEXT DAY NOTICED AN EXTERIOR CRACK ON MY WINDSHIELD FROM MIDDLE OF THE DRIVER'S SIDE TO THE CENTER WITHOUT ANY EVIDENCE OF IMPACT FROM A FOREIGN OBJECT. SIZE OF CRACK IS ABOUT 12"-17". *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588583May 15, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED WHILE MAKING A RIGHT TURN AT APPROXIMATELY 15 MPH, ANOTHER VEHICLE CRASHED INTO THE LEFT SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED NECK AND SHOULDER INJURIES. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V138000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. DRRK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10588331May 14, 2014
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE POWER STEERING FAILED. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/11/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587858May 12, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER'S SIDE SEAT BELT LIGHT INTERMITTENTLY ILLUMINATED WHEN A PASSENGER WAS IN THE SEAT AND SECURED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 14V138000 (AIR BAGS , ELECTRICAL SYSTEM), HOWEVER THE FAILURE WAS RECURRING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587404May 9, 2014
VISIBILITY/WIPER
I BOUGHT THE CAR ON MAY 5TH WITH 8900 MILES ON IT. TWO WEEKS LATER AT 9400 MILES, I PARKED THE CAR WITH NO ISSUES. WOKE UP THE NEXT MORNING AND IT HAD A HUGE CRACK IN THE WINDSHIELD. IT STARTED ABOUT 5" FROM THE TOP ON THE DRIVERS SIDE, SLOPED DOWN AND ACROSS MY WINDSHIELD FOR ABOUT 16"S. AFTER VERY LITTLE RESEARCH, I'VE NOTICED THIS HAS BEEN A COMMON COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586524May 5, 2014
VISIBILITY:WINDSHIELD
I PURCHASED MY CAR FROM DAVIS-MOORE IN WICHITA, KANSAS ON JUNE 27, 2014. I THEN HAD TO HAVE THE WINDSHIELD REPLACED IN JANUARY BECAUSE OF A "STRESS FRACTURE CRACK." THAT WINDSHIELD CRACKED IN EARLY APRIL (AT LEAST EIGHTEEN INCHES) BUT DEALER SAYS IT IS FROM A ROCK CHIP, SO THEY WON'T REPLACE. THE ROCK CHIP THEY CLAIM CAUSED THE CRACK IS BARELY DETECTABLE. I PARKED MY VEHICLE IN THE GARAGE IN THE EVENING, IT TURNED COLD OVERNIGHT, AND THE NEXT MORNING THE CRACK WAS THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586066May 1, 2014
ELECTRICAL SYSTEM
SUMMARY: THE VEHICLE BLIND SPOT WARNING & LANE KEEP SYSTEM INTERMITTENTLY STOPS WORKING. THE WARNING ON THE DASH SAYS TO CLEAN THE CAMERA LENS BUT THE LENS ARE CLEAN. IF YOU STOP THE CAR & SHUT OFF THE ENGINE THEN RESTART THE SYSTEM WILL START OPERATING AGAIN. NISSAN CAN'T FIND THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585349April 28, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE WHILE THE PASSENGER'S SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE AIR BAG SENSOR WAS REPLACED BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40. THE VIN WAS NOT AVAILABLE. UPDATED 06/10/14*LJ UPDATED 8/23/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585379April 28, 2014
AIR BAGS
I HAVE EXPERIENCED SEVERAL INCIDENTS WHERE THE AIRBAG OFF LIGHT WAS ON EVEN THOUGH AN ADULT PASSENGER WAS RIDING IN THE PASSENGER SEAT WITH THEIR SEAT BELT FASTENED. *JS I WAS MADE AWARE OF THE PASSENGER AIR BAG RECALL AFFECTING MANY 2013 NISSAN ALTIMAS. I BROUGHT MY VEHICLE TO THE NISSAN DEALERSHIP JUST ONE WEEK AGO FOR ROUTINE MAINTENANCE AND I INQUIRED ABOUT THE RECALL. THEY PERFORMED THE RECALL WHICH I BELIEVE INVOLVED A SOFTWARE UPDATE. HOWEVER EVEN THOUGH THE RECALL UPDATE WAS PERFORMED, TODAY JUST 5 DAYS AFTER RECEIVING THE UPDATE, ONCE AGAIN THE AIRBAG LIGHT WAS ON WITH AN ADULT SIZED PASSENGER IN THE CAR'S FRONT PASSENGER SEAT. I HAD TO STOP, TURN OFF THE CAR AND RESTART IN ORDER TO CORRECT THE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585059April 26, 2014
AIR BAGS, SEATS
MY WIFE AND I WERE DRIVING I NOTICED THE PASSENGER AIRBAG LIGHT SAYING "PASSENGER AIRBAG OFF".. MY WIFE IS ABOUT 150 LBS AND THE AIRBAG SEAT SENSOR SHOULD NOT HAVE AN ISSUE WITH A PERSON OF THIS WEIGHT. I WORKED ON SEAT SENSOR DESIGN FOR ALMOST TWO YEARS AND I KNOW THAT MOST ARE PROGRAMS TO NOT DEPLOY FOR PEOPLE UNDER 80LBS. THIS HAS HAPPENED THREE TIMES SO FAR (MID JAN, END OF FEB, AND EARLY MARCH 2014). I HAVE PULLED OVER EACH TIME, TURNED THE CAR ON AND OFF AND IT RE-SET THE ERROR TWO OF THE THREE TIMES. THE ONE TIME IT DID NOT, I DROVE AN ADDITIONAL 10 MILES THEN RETRIED THE CAR OFF/ON AND IT RE-SET SO THE AIRBAG DOES WORK. NOW I'M DRIVING AROUND CHECKING FOR THE LIGHT SO I KNOW THE AIRBAG WILL DEPLOY IN CASE OF AN ACCIDENT WHEN I HAVE A PASSENGER IN MY FRONT SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585060April 26, 2014
ELECTRICAL SYSTEM
I HAVE THE KEY-LESS ENTRY AND MANY TIMES WITH THE KEY FOB IN MY POCKET I CAN NOT OPEN THE DOOR. THE DOOR SENSOR DOES NOT RECOGNIZE THE KEY FOB UNLESS I TAKE IT OUT AND PRESS THE LOCK UNLOCK BUTTON. AT TIMES WITH THE CAR IN MY GARAGE THE VEHICLE SAYS NO KEY CODE FOUND AND I HAVE TO EITHER PRES LOCK UNLOCK ON THE KEY FOB OR I HAVE TO PUT THE KEY NEXT TO THE START BUTTON FOR A FEW SECONDS BEFORE IT RECOGNIZES IT. I'VE TRIED TO SEE IF I COULD THINK OF AN EMI SOURCE EACH TIME IT HAPPENS, AND THE ONLY THING I HAVE NOTED IS THAT IT ONLY HAPPENS WHEN CLOSE TO A WALL. HAS NOT YET HAPPENED IN OPEN PARKING LOT. ONCE IS HAPPENED WHEN I WAS PARKED NEXT TO AN F250 AND I FIGURED MAYBE IT HAS TO DO WITH BEING IN PROXIMITY OF LARGE OBJECTS. IT HAS HAPPENED ABOUT 15 TIMES SO FAR FROM JAN TO APRIL 2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584937April 25, 2014
EXTERIOR LIGHTING
THE LOW-BEAM HEADLIGHTS ON MY 2013 ALTIMA SV WITH 2.5 ENGINE, DO NOT THROW LIGHT DOWN THE ROAD FAR ENOUGH. I NOW REFUSE TO DRIVE THE CAR AT INTERSTATE SPEEDS AT NIGHT...OR WHEN THERE IS FOG OR HEAVY RAIN. I TESTED MY OBSERVATION BY PARKING MY 2006 TOYOTA CAMRY BESIDE THE NISSAN ALTIMA AND TURNING BOTH LIGHTS ON LOW BEAM. THE ALTIMA'S THROW IS DRAMATICALLY LESS THAN THE ALTIMA'S. I FEEL QUITE SAFE DRIVING THE CAMRY AT NIGHT AT INTERSTATE SPEEDS. MY SERVICE WRITER AND SERVICE MANAGER AND ORIGINAL SALES PERSON HAVE REPEATEDLY ALREADY EXPLAINED THAT THERE IS NO PROBLEM WITH THE HEADLIGHTS AND THERE IS NOTHING THAT CAN BE DONE. I REJECT THE STATEMENTS OF ALL WHO REPRESENT NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584021April 21, 2014
ELECTRICAL SYSTEM
WHEN I TRIED TO TURN VEHICLE ON, RADIO AND OTHER SYSTEM WAS ON, BUT COULD NOT PUT CAR IN GEAR, EVENTUALLY CAR HAD TO BE TOWED. THE DEALERSHIP ADVISED ME THAT THE BCM HAS AN INTERNAL SHORT AND NEEDED TO BE REPLACED. THIS VEHICLE WAS BOUGHT BRAND NEW AND HAS UNDER 52,000 MILES, HAS NOT BEEN OWNED FOR EVEN 2 YEARS AND IT BREAKS DOWN WITH NO ONE TAKING RESPONSIBILITY ON THIS ISSUE ON A SEMI NEW VEHICLE. MY SISTER OWNS THE SAME VEHICLE AND I AM AFRAID THAT IT WILL HAPPEN TO HER TOO. I HAVE DONE SOME RESEARCH AND FOUND NUMEROUS BOARDS WITH PEOPLE COMPLAINING ABOUT THIS ISSUES OR SOMETHING SIMILAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583434April 18, 2014
STRUCTURE:BODY, VISIBILITY/WIPER
WHEN I GOT IN THE ALTIMA THE HOOD WAS SECURELY LATCHED. WHEN I HIT 25MPH THE HOOD FLEW UP, BLOCKING MY WINDSHIELD AND PREVENTING ME FROM SEEING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583253April 17, 2014
ENGINE, UNKNOWN OR OTHER
CAR SHAKES AT 1900 RPM (EVERYTIME YOU PASS BY 1900RPM) AND WHEN STOPPED AT LIGHT (WHEN YOU HAVE BRAKES APPLIED). THIS VIBRATION CAN BE FEELED BY DRIVER & PASSENGER AND WHOLE CAR SHAKES. I HAD IT POINTED OUT DURING THE SERVICING/OIL CHANGES TO NISSAN TECHNICIAN AND ALL I GOT IS "IT IS NORMAL FOR CVT SO CAR WILL VIBRATE". THIS VIBRATION IS A SAFETY ISSUE AS ON AN AVG I DRIVER THE CAR FOR AN HOUR A DAY. AND IF I STOP AT LIGHTS FOR 10 MINUTES ON AN AVG, THEN I AM EXPOSING MY SELF TO THIS VIBRATION FOR THAT MUCH TIME A DAY WHICH IS BAD. ITS SPECIALLY BAD FOR MY LEGS. NISSAN DOES NOT HAVE A FIX AT THE MOMENT FOR THIS ISSUE BUT I EPXECT A BRAND NEW CAR NOT TO VIBRATE AS HORRIBLE AS THIS. MY 10 YEAR OLD CAR WAS MUCH SMOOTHER THEN THIS. THE OVERALL EXPERIANCE IS HORRIBLE AND WILL ADVISE ALL TO STAY AWAY FROM NISSAN BECAUSE THEY ARE NOT ADMITTING THE PROBLEM AND THEY DONT HAVE THE SOLUTION FOR SUCH A PROBLEM. THIS IS A SAFETY ISSUE WHEN YOU CONSIDER THE EFFECTS ON LONG TERM EXPOSURE AND I FEEL GOVERMENT SHOULD DO SOMETHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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