Mitsubishi Outlander Complaints (2007)
125 consumer complaints on file.
- #10704250April 7, 2015STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. WHILE THE VEHICLE WAS AT A STOP, THE CONTACT HEARD AN ABNORMAL SOUND NEAR THE FRONT OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE SUBFRAME WAS CRACKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,221.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10690229February 24, 2015SUSPENSION
IN APRIL 2014 MITSUBISHI SENT OUT A SERVICE BULLETIN TSB-14-33-002 EXTENDING THE WARRANTY TO 9 YEARS/120,000 MILES ON OUR 2007 OUTLANDER AS THEY HAD "DETERMINED THAT THERE IS POTENTIAL FOR THE FRONT COIL SPRINGS ON YOUR VEHICLE TO CORRODE FROM PROLONGED EXPOSURE TO ANTI-FREEZING AGENTS.....WHICH MAY CAUSE THE SPRING TO FRACTURE.". AT 151,281 MILES MY DAUGHTER WAS BACKING OUT OF OUR DRIVEWAY, HEARD A VERY LOUD "CRACK" OR "SNAP" IN THE FRONT OF THE CAR WHILE SHE TURNED TO DRIVE AWAY. WE DROVE IT TO A NEARBY GARAGE WHO DETERMINED THAT THE FRONT COIL SPRINGS WERE INDEED FRACTURED. WE SPENT $1176.48 GETTING THE PARTS REPLACED. FORTUNATELY FOR US OUR DAUGHTER WAS NOT AT A HIGHWAY RATE OF SPEED OR WE ARE CERTAIN SHE COULD HAVE BEEN INVOLVED IN AN ACCIDENT AND HURT. I HAVE CALLED MITSUBISHI FOR A REFUND, BUT SINCE THE MILEAGE WAS OVER THEIR "VOLUNTARY WARRANTY EXTENSION" THEY WILL NOT REIMBURSE ME. IT IS CLEAR TO ME THAT MITSUBISHI HAS ACKNOWLEDGED A SAFETY ISSUE (POSSIBLY TO APPEASE NHTSA?) AND THEY ARE HIDING BEHIND A TECHNICALITY (SINCE I AM CIRCA 30,000 MILES PAST THE "EXTENDED WARRANTY") AND NOT STANDING BEHIND THEIR PRODUCT - A PRODUCT WHICH THEY HAVE KNOWINGLY ACKNOWLEDGED A SAFETY DEFECT WITH THE COIL SPRINGS. MITSUBISHI SHOULD BE REQUIRED TO REIMBURSE ME, AND ALSO TO RECALL THE AFFECTED VEHICLES AND REPLACE THE AFFECTED COMPONENTS AT THEIR COST AS THEY KNOW THEY HAVE VEHICLES RUNNING DOWN THE ROAD WITH BAD COIL SPRINGS. THIS IS A DANGEROUS SITUATION. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10689666February 20, 2015ELECTRICAL SYSTEM
SEVERAL ELECTRICAL PROBLEMS, MY STEERING WHEEL HAS INTERMITTENT ELECTRICAL OUTAGES. THIS EFFECTS THE CRUISE CONTROL SET BUTTON, THE VOICE CONNECT BUTTON. MY REAR PASSENGER WINDOW GETS JERKY WITH AN UP OR DOWN MOTION CAUSING THE WINDOW TO COME OUT OF ITS POSITION AND GET STUCK. MY FRONT INSIDE LIGHTS EITHER WORK OR DON'T, DEPENDING ON THEIR MOOD. MY SPEAKERS COME IN AND OUT ALSO WHEN THEY WANT- IF ITS A SONG THEY LIKE, THEY'LL WORK. ALSO, WHEN MY CAR IS RUNNING AND IN PARK, MY REAR LIGHTS ON THE DRIVER SIDE DON'T COME ON. ONCE IT IS IN DRIVE OR REVERSE, THEY DO... OH AND MY WINDSHIELD CRACKS FROM UNDER THE EDGE WHERE IT CONNECTS TO THE CAR? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10663228December 9, 2014EXTERIOR LIGHTING
MY VEHICLE HAS BEEN RECALLED. MITSUBISHI INSISTS I TAKE IT TO ONE OF THEIR DEALERSHIPS. THE NEAREST DEALERSHIP IS 228 MILES AND 3.5 HOURS ROUNDTRIP. I BELIEVE THEY SHOULD ALLOW ME TO GO A DIFFERENT LOCAL DEALERSHIP THAT IS 20 MINS. ROUNDTRIP TO FIX THE PROBLEM AND THAT THEY SHOULD PAY FOR IT AS WELL. IT IS THEIR MISTAKE WHY DO I HAVE TO PAY FOR IT WITH MY TIME AND MONEY? PLEASE HELP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10661697November 25, 2014SUSPENSION, WHEELS, UNKNOWN OR OTHER
MITSUBISHI HAS EXTENDED THE WARRANTY ON THIS VEHICLES FRONT COIL SPRINGS TO 120,000 MILES OR 9 YEARS (WHICHEVER COMES FIRST). MY FRONT COIL SPRINGS WENT BAD AT 120,500 AND MITSUBISHI REFUSES TO MAKE THE NECESSARY REPAIR TO THEIR DEFECTIVE PARTS. THE FRONT COIL SPRINGS, ACCORDING TO MITSUBISHI HAVE A "POTENTIAL" TO "CORRODE FROM PROLONGED EXPOSURE TO ANTI-FREEZING AGENTS (SUCH AS CALCIUM CHLORIDE) USED IN COLD WEATHER AREAS TO CLEAR ICE AND SNOW FROM ROADWAYS". I DO LIVE IN OHIO AND WE HAVE A LOT OF SNOW HERE, BUT UPON SEARCHING ONLINE I HAVE FOUND THAT MANY OTHERS WHO DO NOT LIVE OR TRAVEL TO AREAS WHERE ROADS NEED TO BE SALTED (E.G. TEXAS, FLORIDA) HAVE ALSO HAD THE SAME PROBLEM. ALSO, IF ALTERNATIVE FRONT COIL SPRINGS DO NOT HAVE THE POTENTIAL TO CORRODE UNDER THESE CONDITIONS, SHOULD MITSUBISHI NOT BE LIABLE FOR PROVIDING CUSTOMERS WITH THESE SATISFACTORY PARTS REGARDLESS OF MILEAGE? IT SEEMS TO BE UNIVERSAL AND IT IS MY BELIEF THAT MITSUBISHI PUT OUT A VEHICLE WITH A DEFECTIVE PART THAT THEY ARE NOW REFUSING TO RECALL. THEIR NEGLIGENCE IN THIS MATTER IS NOT FAIR TO CONSUMERS WHO PAY FOR QUALITY VEHICLES WITH QUALITY PARTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10651535October 30, 2014STEERING
THE STEERING COLUMN AREA OF MY 2007 MITSUBISHI OUTLANDER LS MAKES CLICKING NOISES WHEN DRIVEN DURING WARM TEMPERATURES (ONLY DURING WARM OR HOT WEATHER, NOT DURING THE WINTER). NOISES OCCUR WHEN THE STEERING WHEEL IS TURNED AND THE DEALER INDICATED THAT THIS SOUNDS LIKE A CLOCK SPRING PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10648867October 20, 2014VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE LOWER PORTION OF THE DRIVER'S SIDE WINDSHIELD BECAME FRACTURED AND EXPANDED TO THE TOP OF THE WINDSHIELD. THE CONTACT MENTIONED THAT THE WINDSHIELD WAS REPLACED THREE TIMES SINCE THE DATE OF PURCHASE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10621026August 8, 2014VISIBILITY:REARVIEW MIRRORS/DEVICES
SIDE VIEW MIRRORS I AM A SENIOR CITIZEN, AVERAGE HEIGHT 5'3". I HAVE CONTACTED MITSUBISHI MOTORS TO COMPLAIN ABOUT THE SIDE VIEW MIRRORS ON MY CAR, TO WHICH THEY RESPONDED 'THE SIDE VIEW MIRRORS MEET U.S. SAFETY STANDARDS'. I HAVE BEEN TERRIBLY CONCERNED ABOUT MY MITSUBISHI OUTLANDER'S OVERSIZED SIDE VIEW MIRRORS, BOTH ON THE DRIVER AS WELL AS PASSENGER SIDES. THEY ARE NOT ONLY AWKWARDLY PLACED, HEIGHTWISE, BUT ARE ALSO HINGED IN A WAY THAT CREATES HUGE BLIND SPOTS ON BOTH SIDES. THEY OBSCURE MY VISION, CREATING BLIND SPOTS WHEN CHANGING LANES, WHEN MAKING TURNS, AT PEDESTRIAN CROSSINGS. I HAVE TO STOP FOR SEVERAL MINUTES TO CLEAR BOTH SIDES, IN ADDITION, I HAVE TO RAISE MYSELF IN MY SEAT TO CLEAR THE HEIGHT OF THE MIRRORS. I HAVE HAD INNUMERABLE 'NEAR MISSES' BECAUSE THEY BLOCK MY VIEW OF APPROACHING CARS TO MY RIGHT/LEFT. THE REASON I FINALLY AM WRITING TO YOU IS BECAUSE I ALMOST HIT A PEDESTRIAN A FEW WEEKS AGO, DUE TO THE MIRROR BLOCKING MY VISION OF THE INDIVIDUAL CROSSING. IN ADDITION, THEY HAVE BEEN KNOCKED OFF BECAUSE THEY EXTEND SO FAR FROM THE MAINFRAME OF THE CAR, CAUSING ME HUGE REPAIR COSTS. I REQUEST YOU ADVISE ME HOW TO GET MITSUBISHI'S ATTENTION TO REMEDY THIS HUGE PROBLEM, AND HOW I CAN PURSUE THIS MATTER SO THAT THIS DESIGN FLAW IS RECTIFIED. I HAVE CONTACTED CONSUMER REPORTS AND THEY PROVIDED ME NAMES OF SEVERAL AGENCIES THAT I AM CONTACTING AS WELL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10586260May 2, 2014SEAT BELTS
WHEN PUTTING ON MY DRIVER SIDE SEAT BELT I HEARD THIS STRANGE GRINDING NOISE FROM MY SEAT BELT. IT DID NOT SEEM TO KEEP ME SECURE IN THE SEAT. WHEN I STARTED TO DRIVE I MOVED FORWARD IT DID NOT LOCK LIKE IT SHOULD TO KEEP YOU IN YOUR SEAT. I TOOK IT TO THE DEALER AND WAS ADVISED I NEEDED A NEW ONE. WHICH WILL RUN $491.00. MY CAR ONLY HAS 36230 MILES ON IT. THIS SEEMS TO BE A SAFETY CONCERN. I CANNOT DRIVE A CAR WITHOUT FULLY FUNCTIONING SEAT BELTS SO I AM FORCED TO PAY THE COST. I THINK THE COMPANY SHOULD REPLACE IT SINCE THERE ARE SO FEW MILES ON THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10569438March 14, 2014SEAT BELTS
SEAT BELT RECEIVER IS MALFUNCTIONING, VERY HARD TO GET DRIVERS AND PASSENGER SIDE SEAT BELTS TO LATCH. AND THERE HAVE BEEN A FEW TIMES NOW I THOUGHT THEY WHERE LATCHED THAT THEY HAVE COME UNDONE WHILE DRIVING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10556078December 14, 2013SUSPENSION
LEAVING PARKING SPOT, BANG SOUND, THEN A CLUNKING AS I TURNED OUT. DRIVER'S SIDE COIL SPRING SNAPPED IN TWO PLACES. NOW IN THREE PIECES. DEALER ONLY PART AND HARD TO FIND. BOUGHT CAR NEW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546249September 30, 2013SEAT BELTS
THE SEAT BELT ON FRONT DRIVER SIDE FAIL AND WON'T LOCK. I NEVER KNOW THAT UNTIL I NOTICE IT THEN BRING IT TO DEALERSHIP. THERE IS NO WAY TO KNOW IT'S FAIL IF YOU NEVER CAREFULLY CHECK THAT. SO IT'S REALLY DANGEROUS TO DRIVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10545066September 23, 2013SUSPENSION
WHILE BACKING OUT OF THE DRIVEWAY AND TURNING THE STEERING WHEEL TO ENTER THE STREET, I HEARD A LOUD CRACKING SOUND AND THE STERRING WHEEL JERKED TO ONE SIDE. I RETURNED TO THE DRIVEWAY AND LATER JACKED UP THE CAR, REMOVED THE LEFT FRONT WHEEL AND NOTICED THE TOP SPRING OF THE DRIVER'S SIDE SUSPENSION WAS BROKEN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10508377April 16, 2013SEAT BELTS
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT SHE ATTEMPTED TO PUT HER SEAT BELT ON BUT IT FAILED TO RETRACT AND DID NOT CORRECTLY SECURE THE CONTACT. A GRINDING NOISE COULD BE HEARD WHEN BEING PULLED DOWN TO FASTEN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 120,000. UPDATED 6/4/13 *CN UPDATED 06/14/2013 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10448549February 20, 2012EXTERIOR LIGHTING
THE BRAKE SWITCH MALFUNCTIONED. THERE IS FAILURE OF THE BRAKE LAMPS TO ILLUMINATE WHEN THE BRAKES ARE APPLIED. THIS CAN RESULT IN AN ACCIDENT. I WAS TOLD THAT MY PARTICULAR VEHICLE WAS NOT INCLUDED IN THE INITIAL RECALL FOR THIS ISSUE. THIS VEHICLE SHOULD BE INCLUDED IN THE RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10444750January 21, 2012VISIBILITY, STRUCTURE:BODY
REAR PASSENGER WINDOWS COMING OUT OF THE TRACK AND OR OPENING OUT OF THE WINDOW, OPENING TO THE EXTERIOR OF THE VEHICLE, THEN WINDOWS ARE INOPERATIVE LEAVING THE VEHICLE NOT SAFETY. THE DOOR NEEDED TO DISARMED THE INNER PANEL TO WORK TO INSTALL THE WINDOWS IN THE TRACKS, IN A FEW OPERATIONS OF THE WINDOWS, IT GOIN OUT AGAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10424068September 7, 2011SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. WHILE THE CONTACT WAS DRIVING IN REVERSE, A LOUD BANGING NOISE WAS HEARD OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THE FRONT PASSENGER SIDE COIL SPRING FRACTURED AND DURING THE REPAIR PROCEDURE, THE FRONT DRIVER SIDE COIL SPRING FRACTURED UNEXPECTEDLY. BOTH COIL SPRINGS WERE REPLACED AND THE MECHANIC ADVISED THAT BOTH COIL SPRINGS WERE DEFECTIVE DUE TO A MANUFACTURER DESIGN FLAW. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. UPDATED 10/18/11*LJ UPDATED 12/14/11
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10380758February 4, 2011SERVICE BRAKES, HYDRAULIC
ON 2/2/11 THE BRAKES FAILED WHEN MY DAUGHTER'S 2007 MITSUBISHI OUTLANDER WAS MOVED ONE CAR LENGTH FORWARD IN THE DIVE WAY. THE OUTLANDER STRUCK THE REAR OF OUR 2002 FORD WINDSTAR. THERE HAVE BEEN 3 OTHER INCIDENTS WITH THIS VEHICLE FAILING TO STOP WHEN THE BRAKES WERE APPLIED, 2 OF THEM RESULTED IN ACCIDENTS. I CHECKED ON-LINE FOR BRAKE PROBLEMS FOR MITSUBISHI OUTLANDER AND FOUND A RECALL FOR A DEFECTIVE "BRAKE BOOSTER VACUUM CHECK VALVE" DATED 3/10/2009 FOR 2008 AND 2009 MITSUBISHI OUTLANDERS. THE CHECK VALVE "STICKS" CAUSING INSUFFICIENT BRAKING ASSIST RESULTING IN INCREASED RISK OF CRASH. I CHECKED THE PART NUMBERS AT THE DEALER FOR THE DEFECTIVE PART. IT IS THE SAME PART USED IN THE BRAKE SYSTEM FOR MY DAUGHTER'S 2007 MITSUBISHI OUTLANDER. DEFECTIVE P/N 4630A055, REPLACEMENT P/N 4630A187. MITSUBISHI MUST BE HELD ACCOUNTABLE FOR THIS PROBLEM. HOW MANY LIVES HAS IT TAKEN?? *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10376794January 15, 2011VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I HAVE BEEN HAVING PROBLEMS WITH MY HEATER SINCE THE TIME I BOUGHT MY CAR. I CURRENTLY OWN A 2007 MITSUBISHI OUTLANDER. THE PROBLEM I AM HAVING DEALS WITH THE POOR INSIDE HEATING OF MY VEHICLE. FOR EXAMPLE, ONCE MY VEHICLE IS WARMED UP AND I AM DRIVING ALONG THE ROAD, I AM ABLE TO FEEL VERY HOT AIR COME OUT OF THE VENTS. HOWEVER, ANYTIME I STOP SOMEWHERE SUCH AS AT A RED LIGHT OR STOP SIGN, THE HEAT IMMEDIATELY DISAPPEARS AND FEELS LIKE FRIDGE AIR COMING THROUGH THE VENTS. ONCE I REV THE ENGINE UP, THE HOT AIR RETURNS. I BELIEVE THIS IS A SAFETY ISSUE THAT NEEDS TO BE DEALT WITH BECAUSE IF I AM STUCK ON THE HIGHWAY DURING A WINTER STORM, I DO NOT BELIEVE MY CAR WILL PUT OUT ENOUGH HOT AIR TO KEEP ME WARM. ALSO, FORGET ABOUT TRYING TO DEFROST THE WINDSHIELD AND WINDOWS. IF IT IS AROUND 20 DEGREES OUTSIDE AND I START MY VEHICLE AND LET IT WARM UP, EVEN THOUGH THE ENGINE IS 100% WARMED UP, IT DOES NOT PUT OUT ENOUGH HOT AIR TO DEFROST MY WINDSHIELD. THE AIR IS NO WHERE WARM ENOUGH TO EVEN MELT THE SNOW AND ICE LET ALONE THE FOG. BIG SAFETY PROBLEM IF I HAVE TO STOP SOMEWHERE AND I AM UNABLE TO DEFROST THE FOG ON MY WINDSHIELD. I HAVE TAKEN MY VEHICLE TO TWO SEPARATE MITSUBISHI SERVICE CENTERS AND THEY HAVE TRIED SEVERAL COMPUTER UPDATES, TESTS, AND TRIED REPLACING THE ENGINE HEATER DOOR, WITH NO REAL OUTCOME. I WAS TOLD THIS WAS THE WAY SOME OF THE 2007 MODELS WERE DESIGNED. THE SERVICE REP SPECIFICALLY TOLD ME THAT THIS WAS A DESIGN FLAW. I HAVE CONTACTED MITSUBISHI CORPORATE AND WAS TOLD MY VEHICLE IS RUNNING THE WAY IT WAS DESIGNED. THEY WILL NOT REIMBURSE ME TOWARDS A NEW VEHICLE OR DO ANYTHING TO TRY AND FIX THE PROBLEM. THEY WILL NOT ADMIT TO THE DESIGN FLAW. I AM VERY UNSATISFIED AND ALSO FEEL UNSAFE IN MY VEHICLE DURING THE WINTER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10370681December 14, 2010SEATS
MY NAME IS [XXX] AND I HAVE REACHED OUT TO YOU FOR ASSISTANCE AS YOU CAN SEE FROM MY LAST EMAIL DATE OCTOBER 26, 2010. NEEDLESS TO SAY MY ISSUES HAVE STILL NOT BEEN RESOLVED AND I WOULD LIKE TO TAKE THIS TO A HIGHER LEVEL UNTIL ALL OF MY CONCERNS AND ISSUES WITH MY VEHICLE ARE FULLY HANDLED. I PURCHASED MY 2007 MITSUBISHI OUTLANDER BRAND NEW FROM THE DEALERSHIP AND PURCHASED IT AFTER READING SEVERAL EXCELLENT REVIEWS , RESEARCHING THE CAR AND KNOWING IT CAME WITH A WARRANTY FOR 5 YEARS/100,000 MILES. THIS WAS ONE OF THE KEY SELLING POINTS THAT INTRIGUED ME AND I WAS TOLD ANY AND EVERYTHING THAT SHOULD OR WOULD GO WRONG WITH THE CAR WOULD BE COVERED DURING THAT PERIOD, NO QUESTIONS OR HASSLES. I HAVE HAD NOTHING BUT TROUBLE AND HASSLE AND I VERY DISAPPOINTED IN MITSUBISHI AND FRANKLY I WILL NEVER RECOMMEND OR BUY ANOTHER MITSUBISHI AFTER THE POOR CONTINUED SERVICE I CONTINUE TO RECEIVE. I HAVE BROUGHT MY CAR IN FOR EVERY SINGLE MAINTENANCE AND TAKE VERY GOOD CAR OF IT. MY WINDOW SEAL WAS NOT SEALED PROPERLY, DRIVER'S SEAT BEGAN SQUEAKING AND MOVING BACK AND FORTH AND THE COVERS IN THE BACK SEAT AND TRUNK CAME OFF IN JANUARY 2010 AND I BROUGHT MY CAR IN , 1/14/10 AND BROUGHT THIS TO THE DEALER'S ATTENTION IN OXNARD. THEY ADVISED THEY FIXED THE ISSUE AND TIGHTENED THE BOLTS UNDER THE SEAT. THE COVERS THEY SNAPPED ON SO HARD THE CAME OFF AND WERE BROKE, THE OTHERS THEY GLUED? THE SEAL ON THE WINDOW CONTINUED TO MAKE NOISE. WEEKS LATER THE SEAT WAS DOING THE SAME THING AGAIN AND I HAVE BROUGHT IT IN: 03/30/10, 04/12/10, 05/12/10, 05/24/10, 09/30/10, 11/4/10 AND 12/2/10 ALL FOR THE SAME ISSUE WITH THE SEAT AND IT IS STILL NOT FIXED. I HOPE YOU CAN SEE AND UNDERSTAND NOW WHY I'M SO UPSET. I HAVE HAD THIS EXPERIENCE WITH EVERY SINGLE ISSUE I BRING UP AT THIS DEALERSHIP. I HAVE BEEN WORKING WITH LUPE @ YOUR CORPORATE OFFICE, WHO IS WONDERFUL, BUT SHE CAN ONLY DO SO MUCH AND I DO NOT BELIEVE THIS IS HER FAULT. ON 1. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0