Mitsubishi Outlander Complaints (2019)

30 consumer complaints on file.

#11363127October 7, 2020
STEERING, WHEELS
WHEN DRIVING IN THE RAIN THE CAR HYDROPLANED ON ME ON 5 SEPARATE OCCASIONS. IT HAPPENED TO ME WHEN AT A MILD TURN AT FREE WAY SPEEDS AND SOMETIMES WHEN STRONG WINDS HIT THE VEHICLE. LOSS OF TRACTIONS IS FELT AND THE CAR WANDERS INTO A DIFFERENT LANE. BREAKING PERFORMANCE WAS AFFECTED AS WELL. THE STOCK TIRES THAT CAME WITH THE CAR PERFORM POORLY IN THE RAIN WHEN DRIVING AT FREEWAY SPEEDS. OVER ALL THE CAR IS GREAT AND THE TIRES SHOULD BE INSPECTED. I LEARNED THAT I WAS NOT THE ONLY ONE WHO EXPERIENCED THIS AND DECIDED TO CONTACT NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319010March 23, 2020
SERVICE BRAKES
I PURCHASED THIS VEHICLE ON NOVEMBER 19TH.IT HAD 32 MILES WHEN I PULLED OFF THE CAR LOT. IN JANUARY, NEW BREAKS HAD TO BE PUT ON IT DUE TO WEAR AND LOUD SOUND. THEY WERE REPLACED. IN FEBRUARY, TERRIBLE SOUND COMING FROM BREAKS AGAIN. TAKEN TO SHOP, WORKED ON THEM AND ADVISED THEY JUST NEEDED TO BE OILED. BROUGHT BACK TO SHOP EARLY MARCH, SAME PROBLEM, THE WHOLE BREAK SYSTEM WAS REPLACED. NOW HERE IS IT MARCH 23RD AND THE SAME THING IS STARTING TO HAPPEN AGAIN, SCREETCHING, LOUD SOUND COMING FROM BREAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301971January 26, 2020
AIR BAGS
I WAS WAITING IN RED LIGHT BETWEEN SUNRISE BLVD AND US1 WHEN A VEHICLE IN WRONG WAY CRASH MY VEHICLE IN THE FRONT. THE WHEEL AIR BAG DEPLOYED WRONG. I SAW THE RIGHT PART OF THE AIR BAG FLAT WHILE THE LEFT PART WAS FINE. IT CAUSED INJURES IN MY CHIN AND TONGUE, 5 RIBS, IN THE RIGHT PART OF MY BODY, BROKEN AND STERNUM BROKEN TOO. CAUSING POSSIBLE CINTURILLA IN MY HEART AND BRUISES IN MY LUNGES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11291654December 27, 2019
SERVICE BRAKES
MY FORWARD COLLISION MITIGATION (FCM) SYSTEM ACTIVATED WHILE CAR WAS IN MOTION ON A CITY STREET GOING STRAIGHT WITH NO HAZARDS OR OBJECTS OBSTRUCTING THE VEHICLE. THERE WAS A CAR FAR AHEAD OF ME THAT HAD A SIGNIFICANT AMOUNT OF EXHAUST (WATER VAPOR) AND IS WAS A VERY COLD MORNING. THIS WAS THE ONLY FACTOR THAT I SUSPECT TRIGGERED THE BRAKING EPISODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290032December 19, 2019
AIR BAGS, SEAT BELTS
ON 12/13/2019 MY DAUGHTER HAD A ACCIDENT IN 2019 MISHIBISHI OUTLANDER SHE HIT FENCE FENCE POST ELECTRICITY BOX AND 2 SIGNS DOING DAMAGE ALL AROUND THE VEHICLE HER SEAT BELT NORE MY NEWPHEWS SEAT BELT LOCKED UP AND SHE HIT HER HEAD ON THE STEERING WHEEL THE PASSENGER IN THE VEHICLES SEAT BEAT LOCKED UP THE BACK SEAT BELT DIDNT LOCK UP I HAVE ALOT OF PICTURES BUT WILL ONLY ALLOW ME TO UPLOAD ONE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11287142December 5, 2019
SEATS
FRONT DRIVERS SEAT IS LOOSE. IT IS ROCKING FROM THE BASE. I PURCHASED THE CAR NEW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286459December 2, 2019
STRUCTURE:BODY, SERVICE BRAKES, EXTERIOR LIGHTING
I PURCHASED MY VEHICLE 11/3/19, TRADED IN MY 2016 MITSUBISHI FOR 2019 MITSUBISHI OUTLANDER. 3 DAYS LATER MY LIGHTS WENT OUT AND I TOOK THE CAR TO VICTORY MITSUBISHI DEALERSHIP IN THE BRONX AND THEY SAID IT WAS A LOOSE FUSE. THEY TIGHTED THE FUSE AND MY LIGHTS CAME ON. ON 11/26/19, I WAS ON THE CROSS BRONX HIGH WAY IN TRAFFIC AND DROVE BUT COULD NOT STOP THE CAR. MY BRAKES FAILED. I GOT OFF THE HIGHWAY AND CALLED THE POLICE AND GEICO. THE POLICE DID NOT COME AND I HAD THE CAR TOWED TO JUNIORS AUTOMOTIVE CENTER IN THE BRONX. MY GEICO ADJUSTER WILL INSPECT THE CAR ON 12/4/19. I SHOULD NOT BE GOING THROUGH THIS. I KNOW MY CAR WILL EVENTUALLY BE REPAIRED BUT I DO NOT FEEL SAFE DRIVING THE CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11256890September 20, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2019 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 45 MPH, A PEBBLE STRUCK THE PASSENGER SIDE OF THE WINDSHIELD AND FRACTURED THE ENTIRE FRONT WINDSHIELD. THE CONTACT CALLED BILL HOLT MITSUBISHI (1215 COBB PKWY S, MARIETTA, GA 30060, 404-890-5100) WHO REFERRED THE CONTACT TO SAFELIGHT AUTO FOR THE REPAIR. THE VEHICLE WAS REPAIRED. WHILE THE VEHICLE WAS AT A CAR WASH, THE SUN ROOF SUDDENLY SHATTERED INWARDLY WITH A LOUD BANGING NOISE. THE CONTACT SUSTAINED INJURIES TO THE LEFT FOREARM AND RIGHT EAR. THE PASSENGER SUSTAINED INJURIES TO THE HEAD AND FOREHEAD. MEDICAL ATTENTION WAS RECEIVED. THE CONTACT WATCHED THE SURVEILLANCE FOOTAGE AT THE CAR WASH AND THERE WAS NO EVIDENCE OF ANY IMPACT TOWARDS THE SUN ROOF FROM AN OBJECT. THE CONTACT CALLED THE SAME DEALER AND WAS REFERRED TO SUN ROOF EXPRESS WHO THEN REFERRED THEM TO AUTO TRIM PLUS FOR THE REPAIR. THE SUN ROOF WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED CASE NUMBER: 1/274220711. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11219577June 12, 2019
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT RENTED A 2019 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 20 MPH WITH THE SHIFTER IN DRIVE, THE VEHICLE STARTED TO GO BACKWARDS. THE CONTACT ATTEMPTED TO BRAKE ON A SMALL INCLINE, BUT THE BRAKES DID NOT WORK. THE VEHICLE CONTINUED TO ROLL BACKWARDS TOWARDS A TRUCK. WHEN THE CONTACT DEPRESSED THE START BUTTON, THE VEHICLE STOPPED AND THE BRAKES ENGAGED. THE CONTACT TOOK THE VEHICLE BACK TO ENTERPRISE RENT-A-CAR AND RECEIVED ANOTHER VEHICLE. THE CONTACT DID NOT KNOW IF THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128776September 11, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2019 MITSUBISHI OUTLANDER. WHILE DRIVING VARIOUS HIGH AND LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE DECELERATED FROM 30 TO 0 MPH ON THREE OCCASIONS. THE CONTACT STATED THAT THE ELECTRONIC RANGE AND FUEL RANGE ELECTRONIC DETECTION SYSTEM (COMPUTER SYSTEM) OF THE VEHICLE WERE PROBABLE CAUSES OF THE CONTINUED FAILURE. FURTHERMORE, THE CONTACT STATED THAT THE FUEL MILE RANGE WAS INCORRECTLY REPORTED BY THE COMPUTER SYSTEM ON MORE THAN ONE OCCASION. SOUTH MIAMI MITSUBISHI (8523 SOUTH DIXIE HIGHWAY, MIAMI, FLORIDA 33143, (877) 718-8890) WAS MADE AWARE OF THE SERIES OF FAILURES AND DETERMINED THAT THE HUMIDITY MAY HAVE HAD AN EFFECT ON THE CONDITIONS OF THE FAILURE AND THE BATTERY POWER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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