Mitsubishi Outlander Complaints (2010)

60 consumer complaints on file.

#11013335August 7, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2010 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION WHILE BEING OPERATED OVER 60 MPH. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10999949June 20, 2017
POWER TRAIN
2010 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. CONSUMER HAS ANOTHER VEHICLE CORRESPONDENCE IN ARTEMIS. *LD THE CONSUMER REQUESTED TO HAVE ANY INFORMATION PERTAINING TO HIS VEHICLE'S TRANSMISSION SENT TO HIM IN WRITING. UPDATED 06/20/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994135June 9, 2017
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. WHILE THE ENGINE WAS IDLING, THE ODOR OF EXHAUST FUMES WAS PRESENT IN THE CABIN OF THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER, SENDELL MOTORS OF GREENSBURG, PA, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983183May 2, 2017
SERVICE BRAKES, UNKNOWN OR OTHER
BRAKES WHICH CAUSE THE VEHICLE NOT TO MOVE OR MOVE SLOWER THAN 20MPH. FRESNO DEALER WAS UNABLE TO BE CONTACTED FOR MONTHS. MY WIFE HAS BEEN FRUSTRATED WITH A VEHICLE THAT WAS SUPPOSED TO BE THE ONE THING TO KEEP OUR FAMILY SAFE. TRAVELING WITH OUR 2 CHILDREN UNDER THE AGE OF 2 HAS NOT FELT SAFE IN THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972027April 12, 2017
UNKNOWN OR OTHER
4/08/2017, MY CAR MADE A NOISE LIKE SOMEONE HAD SHOT OUT MY BACK WINDSHIELD. I WAS STUCK IN TRAFFIC AND I COULD NOT SEE EXACTLY WHAT HAD HAPPENED, NEITHER COULD I EXIT OFF THE INTERSTATE. I WENT ABOUT 20 YARDS AND THEN HEARD ANOTHER EXPLOSION LIKE MY GLASS HAD SHATTERED. I WAS LOOKING AROUND TO SEE IF I COULD SEE ANYTHING,I COULD NOT. I HEARD THE GLASS STILL MOVING, SOMETHING TOLD ME TO SLIDE BACK THE COVER OF MY SUN ROOF A LITTLE. WHEN I DID, I SAW THAT MY SUNROOF HAD EXPLODED. I DID NOT GET INJURED BECAUSE I HAD THE SUNROOF COVER CLOSED. WHAT A NIGHTMARE. THE MITSUBISHI DEALER HAS AGREED TO FIX THE SUNROOF FREE OF CHARGE. MY CAR HAS ONLY 54,000 MILES. I HAVE BEEN DRIVING MITSUBISHI FOR 30 YEARS AND HAVE NEVER EXPERIENCED ANYTHING LIKE THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971483April 9, 2017
UNKNOWN OR OTHER
CROSS MEMBER RECALL. I WENT TO DO THE CROSS MEMBER REPLACEMENT AT CORNERSTONE MITSUBISHI IN WILMINGTON, MA 01887 ON 4/8/17. IN ADDITION TO REPLACING THE CROSS MEMBER, THEY ALSO REPLACED MY BRAKES. TOTALLY THEY CHARGED ME $700. THE WHOLE SERVICE TOOK LESS THAN 3 HOURS (12:05-3:00 PM). BASED ON MITSUBISHI RECALL POLICY, TO REPLACE THE CROSS MEMBER AND FINISH THE CROSSPONDING SAFETY INSPECTION, IT WOULD TAKE AT LEAST 2 HOURS AND IT SHOULD BE FREE OF CHARGE. HOWEVER, I PAID FOR FOR THE LABOR FOR 4 HOURS AT $120 PER HOUR AND IT IS $480 TOTALLY. I BELIEVE THEY PERFORMED UNNECESSARY REPAIR TO MY CAR AND CHARGED LABOUR FEES FOR THE FREE SAFETY RECALL (FOR DETAIL, SEE THE ATTACHED DOCUMENT). PLEASE LOOK INTO THIS CASE. IF YOU NEED ANY MORE INFORMATION, PLEASE LET ME KNOW. I WANT MY MONEY BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971111April 7, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958306March 2, 2017
VISIBILITY/WIPER
I RECEIVED A RECALL NOTICE IN THE BEGINNING OF DECEMBER 2016 THAT CONCERNING WINDSHIELD WIPER LINK SEPERATION. IT IS NOW 3 MONTHS AND I AM STILL BEING TOLD BY MITSUBISHI CUSTOMER SERVICE THAT THEY STILL DON'T HAVE THE PART TO CORRECT THE PROBLEM. I THINK I HAVE BEEN MORE THAN PATIENT AFTER WAITING 3 MONTHS. THE MANUFACTURER RECALL NUMBER IS SR-16-009 AND THE NHTSA RECALL NUMBER IS 16V791. I HOPE YOU CAN HELP ME GET THIS RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957466February 28, 2017
VISIBILITY/WIPER
I HAVE CONTACTED THE DEALERSHIP ON MANY OCCASSIONS AND HAVE BEEN REPEATEDLY TOLD THAT THE PART IS NOT AVAILABLE. IF YOU SENT ME THE RECALL NOTICE HOW COME THE PARTS ARE UNAVAILABLE? YOU NEED TO RECTIFY THIS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946946January 23, 2017
ENGINE
ISSUES WITH THE IDLE CONTROL SYSTEM. CAR WILL CUT OFF AFTER ERRATIC IDLING WHILE STOPPED AT STOP LIGHTS. IDLING WILL REGULATE IF CAR IS PLACE IN PARK BUT WILL START AGAIN WHEN PUT IN DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888012July 24, 2016
SERVICE BRAKES
VEHICLE DISPLAYS ABS/ASC WARNING/SERVICE REQUIRED. MY MECHANIC SAYS IT'S THE ABS PUMP, WHICH WILL COST OVER $2000 IN PARTS/LABOR TO REPLACE. ACCORDING TO SOMEONE WHO WORKS AT A LOCAL MITSUBISHI DEALER, THE 2010 ABS PUMPS ARE FLAWED - MANY VEHICLES HAVE HAD THE PUMP REPLACED. MY MECHANIC SAID IT'S SAFE TO DRIVE, BUT ADVISES TO TAKE EXTRA CARE IN HEAVY RAIN/SNOW/ICE. MEANWHILE THE SERVICE LIGHT REMAINS ON. I ALREADY REPLACED THE REAR TIRE ABS SENSOR (ALMOST $1000) BECAUSE THE VEHICLE WOULD HESITATE WHEN TAKING MY FOOT OFF THE BRAKE. )PROBABLY RELATED TO THE PROBLEM WITH THE PUMP.) I DON'T THINK IT'S RIGHT THAT MITSUBISHI KNOWS THERE IS A PROBLEM AND IT'S AN EXPENSIVE FIX. THEY ARE PUTTING THEIR BOTTOM LINE BEFORE CUSTOMERS' SAFETY. I DON'T KNOW HOW NHTSA MANDATES RECALLS, BUT I'D LOVE TO SEE THIS ISSUE RESOLVED VIA RECALL. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822926January 28, 2016
SEATS
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE SITTING IN THE FRONT PASSENGER SIDE SEAT, THE SEAT BELT ANCHOR FRACTURED AND DETACHED FROM THE SEAT WITHOUT WARNING. THE CONTACT NOTIFIED A DEALER BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690368December 22, 2015
ENGINE AND ENGINE COOLING
2010 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO DRIVE BELT RECALL REIMBURSEMENT. *SMD MITSUBISHI STATED SINCE THE CONSUMER ALREADY HAD THE DRIVE BELTS REPLACED, HE WAS NOT ENTITLED TO REIMBURSEMENT. ACCORDING TO THE RECALL, THE BELT WOULD HAVE BEEN REPLACED FREE OF CHARGE, ONLY IF THE CONSUMER ENCOUNTERED A PROBLEM. THE CONSUMER HAD THE DRIVE BELTS REPLACED AS UNDER THE 60,000 MILE MAINTENANCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750225August 21, 2015
STEERING
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED ONLY AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 14V366000 (STEERING) HOWEVER, THE REMEDY WAS FAILED TO PREVENT THE FAILURE. THE DEALER DECLINED TO SERVICE THE VEHICLE UNDER THE RECALL REMEDY A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745217July 31, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. AFTER THE VEHICLE WAS STARTED, ONE OF THE FRONT HEADLIGHTS FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT HEADLIGHT BULB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V232000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000. UPDATED 09/18/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745144July 30, 2015
WHEELS
TPMS OF FRONT LEFT TIRE FELL INSIDE, TIRE SUDDENLY BECAME FLAT. INCIDENT HAPPENED ON 695 HWY,EXIT 12A. ALL TIRES OF THIS CAR ARE WITH DEFECTED TPMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662839January 6, 2015
ENGINE AND ENGINE COOLING, POWER TRAIN
2010 MITSUBISHI OUTLANDER. CONSUMER STATES NO PARTS ARE AVAILABLE FOR RECALL REPAIRS. *TA THE CONSUMER ALSO STATED THE TRANSMISSION WAS SLIPPING WHEN ENGAGING INTO SECOND GEAR AND THERE WAS AN ABNORMAL SOUND WHEN SHIFTING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663374December 10, 2014
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662735December 8, 2014
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/28/15*CN UPDATED 03/03/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661799December 2, 2014
ENGINE
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V562000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MAILED OUT 01/13/15*LJ UPDATED 02/18/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 2/2/2015. UPDATED 4/4/2015*JS UPDATED 9/7/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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