Mitsubishi Outlander Complaints (2009)

46 consumer complaints on file.

#10958382March 3, 2017
SUSPENSION, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION) AND NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY:WINDSHIELD WIPERS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE RECALL NOTIFICATION FOR THE SUSPENSION REPAIR WAS RECEIVED IN AUGUST OF 2016. THE MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955040February 16, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
BACK SEATS WINDOWS DO NOT OPEN. STEERING WHEEL IS SO HARD TO OPERATE. IN MOTION CAR BRAKES SOMETIMES GET HARD TO PUSH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953650February 9, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938759December 30, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. WHILE DRIVING 50 MPH, THE DRIVER SIDE SEAT BELT UNLATCHED. THE CONTACT DID NOT NOTIFY THE MANUFACTURER. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927643November 23, 2016
EXTERIOR LIGHTING
I WAS DRIVING ON THE HIGHWAY AT 70 MPH AND WITHOUT WARNING BOTH OF MY LOW BEAM LIGHTS WENT OUT. I CHECKED FUSES AND THE NEXT TIME I USED THE CAR THE LIGHTS WORKED. MY WIFE USED THE CAR ONE NIGHT AND WAS DRIVING ON A DARK COUNTRY ROAD AND THE LIGHTS ONCE AGAIN WENT OUT WITHOUT WARNING. SHE WAS VERY UPSET AND RETURNED HOME IMMEDIATELY. LUCKILY SHE WAS NOT TOO FAR FROM HOME. I FOUND A RECALL FOR THE 2009 OUTLANDER THAT SOUNDED JUST LIKE OF MY PROBLEM (SR-15-002; ETACS ECU). I CALLED MITSUBISHI AND THEY SAID THERE WAS NO RECALL ON MY VEHICLE AND THAT I SHOULD TAKE IT TO THE DEALER. I TOOK IT TO THE DEALER AND THEY VERIFIED THE PROBLEM WAS THE ETACS ECU. THEY SAID MY CAR WAS MADE 4 MONTHS OUTSIDE THE RECALL WINDOW BUT THEY CONTACTED MITSUBISHI TO SEE IF THEY WOULD AUTHORIZE THE REPAIR. MITSUBISHI DECLINED TO AUTHORIZE THE REPAIR. I CONTACTED MITSUBISHI FOR A WRITTEN REASON WHY , BUT THEY HAVE NOT RESPONDED TO DATE. I FEEL THAT THIS IS A SAFETY ISSUE WHICH SHOULD BE COVERED BY A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913641October 4, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE A COUPLE OF TIMES. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING PRIOR TO EXPERIENCING THE FAILURE. IT WAS DIAGNOSED THAT THE CVT TRANSMISSION SHAFT BEARING FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898335August 24, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS IN NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE DEALER STATED THAT THE CONTROL ARM WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854494April 8, 2016
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
I'VE CHECKED EVERYTHING THAT I COULD AND MY CAR STILL SHAKES A LOT WHEN I'M DRIVING AND WHEN I AM STOPPED IT SHAKES EVEN MORE. EVERY TIME I PRESS ON THE GAS IT JUMPS UP AND IT KIND OF FEELS LIKE IT SLIDES. I TOOK IT FOR A FREE INSPECTION AND THEY SAID EVERYTHING WAS OK BUT SOMETHING IS NOT RIGHT I CAN FEEL IT WHEN I DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823936February 3, 2016
ENGINE, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR THE ENGINE AND VISIBILITY; HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBERS WERE UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807992December 2, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. WHILE DRIVING AT 35 MPH, THE DEFROSTER ON THE VEHICLE BECAME INOPERABLE WITHOUT WARNING. THE CONTACT ALSO STATED THAT A GRINDING NOISE WAS HEARD. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V233000 (VISIBILITY). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703000March 31, 2015
ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700743March 20, 2015
ENGINE
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682540February 10, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V564000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671270January 9, 2015
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER (N/A). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ## VIN PASSED ## MITSUBISHI OUTLANDER 2009 ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660801November 25, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. WHILE DRIVING 45 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE SYSTEM FAILED TO ENGAGE CAUSING THE DRIVER TO CRASH INTO ANOTHER VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10659196November 19, 2014
ENGINE
ENGINE WARNING LIGHT WOULD NOT GO OUT , HAD TO REPLACE IT COST ME $500 OUT OF POCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652373November 4, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/02/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651513October 30, 2014
AIR BAGS
MY VEHICLE WAS HIT FROM THE SIDE, SPUN AROUND IN THE STREET AND THROWN INTO A METAL STEEL FENCE, MY AIR BAGS DID NOT DEPLOY. I SUFFERED SERIOUS INJURIES FROM THE ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10650935October 29, 2014
ENGINE, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V562000 (ENGINE AND ENGINE COOLING) AND 14V564000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522680July 1, 2013
WHEELS
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE PASSENGER SIDE REAR TPMS VALVE STEM FAILED AND CAUSED THE TIRE TO DEFLATE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE TPMS SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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