Mitsubishi Montero Complaints

1,130 consumer complaints on file.

#10078331June 16, 2004
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
SAME PROBLEM AS WITH THE COMPLAINT LISTED BELOW. I BLAMED MY MECHANIC AND NEARLY SUED HIM FOR FAILURE TO PROPERLY MAINTAIN MY SUV. RESEARCH HAS PROVEN THIS TO BE NOT AN ISOLATED INCIDENT. CONSUMER COMPLAINT: ODI CASE NUMBER: 10054255 COMPONENT: POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL DETAILS: DEALERSHIP SAID THERE IS SLUDGE IN ENGINE DUE TO "LACK OF PROPER MAINTENANCE". WE'VE HAD THE OIL CHANGED ACCORDING TO THE MANUAL BUT BELIEVE THAT THE OIL PAN IS POSITIONED WRONG AS THE DEALERSHIPS TOLD US THAT ABOUT 1/4 INCH TO 1/2 INCH IS ALWAYS LEFT IN THE BOTTOM OF THE OIL PAN WHEN YOU CHANGE THE OIL, THEREFORE CREATING SLUDGE. THE OIL PUMP HAS ALSO GONE BAD ON THIS 2002 MITSUBISHI MONTERO SPORT, WITH 62,000 MILES. NO ONE WILL PICK UP THE BILL, EVEN THOUGH WE PAID FOR AN EXTENDED WARRANTY. WE'VE ALSO PUT THREE ALTERNATORS ON IT IN ONE MONTH AND HAD THE CAM SEALS REPLACED. CAM SEALS ALSO SEEM TO BE A COMMON PROBLEM WITH THOSE CARS, ACCORDING TO ONE TECHNICIAN. THESE PROBLEMS HAVE BEEN GOING ON SINCE NOVEMBER 2003. CB CAUSE: RESULT: OCCURENCES: 3INJURIES: 0 FAIL DATE: 01/02/2004DEATHS: 0 MCS CHECK DATE: 1/21/2004. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075401June 15, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
1999 MONTERO BLEW UP AND CAUGHT FIRE CAUSING 2ND DEGREE BURNS MITSH REFUSES TO RELAEASE RECALL OR SPECIFICATINS TO ME WONT CALL ME BACK OR RESPOND TO LETTERS IT HAS BEEN 4 MONTHS SINCE 1ST CONTACT THEY DID OPEN A CASE FILE BUT THEN REFUSES TO CONTACT ME. *AK
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10078284June 15, 2004
ELECTRICAL SYSTEM:HORN
THIS PAST WINTER (2004) WHEN THE TEMPERATURE DIPPED TO THE LOW 20'S MY HORN WENT OFF FOR NO APPARENT REASON. THE ONLY WAY TO MAKE IT STOP WAS TO EITHER WAIT UNTIL THE VEHICLE WARMED UP OR TO PULL THE FUSE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078293June 15, 2004
SUSPENSION:FRONT
WITHIN A FEW WEEKS OF PURCHASING OUR VEHICLE, WE BROUGHT IT BACK TO THE DEALER DUE TO VIOLENT SHAKING FROM THE FRONT END. WE WERE TOLD WE NEEDED 4 BRAND NEW TIRES. BUYING NEW TIRES DID NOT FIX THE PROBLEM. WITHIN A FEW DAYS WE BEGAN TO HEAR A HUMMING, VIBRATING, AND GROWLING NOISE COMING FROM THE FRONT OF THE VEHICLE WHEN YOU HIT APPROXIMATELY 40 MPH. WE BROUGHT THE VEHICLE BACK TO THE DEALER AND BROUGHT THE SALES MANAGER FOR A TEST DRIVE TO HEAR THE NOISE. WHEN MY WIFE EXPLAINED THAT SHE WAS SCARED TO DRIVE THE VEHICLE, THEY ASSURED HER THAT IT WAS NOT A SAFETY HAZARD AND THE VEHICLE WOULD BE FINE TO DRIVE. THE SERVICE MANAGER CALLED AND SAID THEY HAD TO REPLACE THE FREE WHEEL VALVE SOLENOID. WE PICKED UP THE TRUCK AND ON OUR WAY HOME THE NOISE RETURNED. WE CALLED THE SERVICE MANAGER AND EXPLAINED THAT THE NOISE WAS STILL THERE AND WE WERE TO BRING THE VEHICLE IN AGAIN AND TAKE THE TECHNICIAN FOR A TEST DRIVE IN IT SO HE CAN HEAR THE NOISE. WHILE ON TEST DRIVE THE TECH ADVISED HER THAT THEY HAD OTHER MONTERO'S THAT MADE THE SAME NOISE AND WHEN THEY CHANGED THE SENSOR IT WENT AWAY. THEN THEY SAID THE "TORQUE" CONVERTER WAS BAD - THEY CHANGED IT BUT IT DIDN'T FIX THE PROBLEM, THEN THEY DRAINED THE TRANSMISSION FLUID, DIDN'T FIX THE PROBLEM. THEN WE WERE TOLD THEY MIGHT HAVE TO REPLACE THE ENTIRE DRIVE SHAFT. THEY NEVER CHANGED THE DRIVE SHAFT BUT INSTEAD REPLACED THE LEFT HUB BEARING ASSEMBLY. MY WIFE PICKED UP THE VEHICLE 2 DAYS LATER AND THE NOISE WAS GONE BUT THE ENGINE WAS "JUMPING" EVERY TIME SHE STOPPED AT A RED LIGHT. THIS HAS HAPPENED SEVERAL TIMES, BUT WE KEEP GETTING TOLD THAT THE COMPUTER ISN'T SHOWING ANY PROBLEMS. WHY HAS NOTHING BEEN DONE ABOUT ALL THE ROLL OVER CASES WE KEEP HEARING ABOUT? *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075266June 12, 2004
SERVICE BRAKES, HYDRAULIC
CAR EITHER FAILS TO STOP OR IS SLOW TO STOP RESULTING IN SEVERAL NEAR CRASHES. THIS CAR HAS BEEN TO THE DEALER AND TO LOCAL BRAKES SHOPS NUMEROUS TIMES TO NO AVAIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075035June 8, 2004
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
DEFECTIVE HYDRAULIC BRAKE BOOSTER ACCUMULATOR (NHTSA ID#01V254001) ON MY 2001 MONTERO CAUSED MY BRAKES TO FAIL WHILE STOPPING AT AN INTERSECTION WHICH RESULTED WITH ME REAR ENDING ANOTHER VEHICLE! THIS HAPPENED OVER 1 YEAR AGO AND THE DEFECTIVE PART HAS BEEN MAKING A TERRIBLE SOUND WHILE BRAKING FOR OVER 2 YEARS. EVERYTIME I PERFORMED MAINTENANCE ON MY VEHICLE. NO ONE COULD CONFIRM WHAT WAS CAUSING THIS NOISE. I JUST FOUND OUT TODAY (06/08/2004) WHAT THE PART IS AND THAT IT'S KNOWN TO FAIL, CAUSING CRASHES WHAT HAPPENED ON 03/10/2003. I WAS CITED FOR "FAILURE TO YIELD, BUT CONTESTED THAT MY BRAKES FAILED AT THE POINT OF AVOIDING THE CAR IN FRONT OF ME. I HAD THE VEHICLE CHECKED SEVERAL TIMES AND NO ONE KNEW WHAT WAS WRONG WITH THE VEHICLE? THE BRAKES WOULD CONTINUE TO FAIL IF I CAME TO A FAST STOP AND I HAVE BEEN DRIVING THE VEHICLE VERY CAREFULLY SINCE THIS ACCIDENT. LUCKILY I CAME ACCROSS THE NHTSA WEBSITE AND DISCOVERED THAT I HAD A DEFECTIVE PART!!! ACCIDENT CAUSED MY VEHICLE $1,700.00 IN DAMAGES AND THE OTHER VEHICLE DAMAGE. ALSO (NOT SURE $ / COVERED BY INSURANCE) HOW DO I GO ABOUT FILING A CLAIM FOR MY VEHICLES DAMAGE OF $1,700.00 AND GETTING THIS PART EXCHANGED??? THE MITSUBISHI DEALER I PURCHASED MY 2001 MONTERO FROM WENT OUT OF BUSINESS YEARS AGO. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10074815June 4, 2004
ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING MY MITSUBISHI MONTERO 3.5L DOHC WHILE TRYING TO JOIN FREEWAY ON RAMP WHILE ACCELERATING TO REACH 60 MILES AN HOUR TO KEEP IN PACE WITH HIGHWAY TRAFFIC. THEN ALL OF A SUDDEN THE VEHICLE SPEEDOMETER STARTED TO DECLINE DESPITE ME STEPPING ON THE GAS. AT THE SAME TIME I LOST POWER STEERING AND I NEARLY DIED DUE TO A POSSIBLE HIGH SPEED ACCIDENT WHILE TRYING TO CORRECT THE SITUATION AND GET OFF THE ROAD AT ONCE. I MANAGED TO DRIVE THE CAR AT VERY LOW SPEED TO THE NEAREST MECHANIC, AND IT DIED RIGHT IN HIS FRONT YARD. UPON EXAMINING IT HE TOLD ME THE CRANK SHAFT BOLT BROKE AND THATS WHY I LOST CONTROL OF THE VEHICLE. I ALSO CHECKED OUT IN THE INTERNET AT THIS SPECIFIC SITE: WWW.MITSUBISHISUCKS.COM/CARS/COMPLAINTS/USA/MODELS/MONTERO/1994.HTML. *AK I DISCOVERED THAT MITSUBISHI MONTERO RANGING FROM THE LATE 80S TO AS LATE AS 2002 ALL HAVE THIS COMMON DEFECT AND NOT ALL OF THEM ARE COVERED BY MANUFACTURERS WARRANTY DUE TO VIN OF THE VEHICLE. I WOULD LIKE TO PUT IT TO MITSUBISHI THAT IF THEY CANNOT PUT SAFE CARS ON THE ROAD THEN THEY BETTER WIND UP AND LET TOYOTA RUN THE SHOW . IF YOU GO TO EVERY DEALER IT IS THE SAME SONG :WE CANNOT DUPLICATE THE PROBLEM DO THEY THINK IM LYING IN THE FIRST PLACE? MY EXPERIENCE HAS TAUGHT ME AFTER GOING THROUGH 2 MONTEROS THAT THEY ARE THE MOST DANGEROUS AND UNSAFE CARS ON THE ROAD AND ANY OTHER DRIVER SHOULD WATCH OUT JUST INCASE ONE GOES NUTS AND LOSES STEERING CAPABILITY. I HAVE BEGUN KEEPING AN EYE ON THEM ESPECIALLY AT HIGH SPEED CRUISING. THIS IS THE LAST OF MONTERO THAT I WILL EVER BUY IN MY LIFE TIME SINCE I DONT WONNA DIE QUICK DUE TO STRUCTURAL FAILURES. MY FAMILY WHO ARE MONTERO FANS HAVE PUT THEM UP FOR SALE AND OVE ON TO OTHER BETTER MODELS AT LEAST WITH MINIMUM ENGINE FAILURES COZ THE COST OF PUTTING MY MONTERO BACK ON THE ROAD IS LIKE $5000 AND I BOUGHT IT AT $10,000. LOOKING AT THE MATH IT MAKES SENSE TO INVEST ON A NEW CAR FOR THAT AMOUNT. ARRRGH. DRIVE A MONTERO AT YOUR OWN RISK&FORE WARNED IS FOR ARMED !*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074497May 30, 2004
EXTERIOR LIGHTING:TURN SIGNAL
TURN SIGNAL FAILURE - IT MAKES A LOUD SPARKING SOUND AND FAILED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074049May 21, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM, ENGINE AND ENGINE COOLING
WHILE DRIVING 50 MPH VEHICLE LOST POWER STEERING . CONSUMER HAD NO CONTROL OVER VEHICLE. AFTER COMING TO A STOP CONSUMER NOTICED THAT PULLEY FELL OFF. DEALER DETERMINED THAT CRANKSHAFT PULLEY BOLT DETACHED, CAUSING $900.00 DAMAGE TO VEHICLE. MANUFACTURER STATED THIS VEHICLE WAS NOT AFFECTED BY THE CRANK SHAFT PULLEY BOLT RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072955May 21, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, VEHICLE SPEED CONTROL
+BRAKE PADS MUST BE CHANGED BECAUSE OF PREMATURE WEAR. MILEAGE: 17,000.IF THE TRUCK IS STOPPED, AND YOU PRESS THE ACCELERATOR, YOU FEEL LIKE IT WOULD STALL, BUT IT KEEPS GOING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067243May 20, 2004
ELECTRICAL SYSTEM:HORN
HORN BLEW ON ITS OWN. CONSUMER HAD TO DISCONNECT THE FUSE. *AK CONSUMER ALSO FEARED THAT BECAUSE OF THE HORN BLOWING ON BY ITSELF, AIR BAG MIGHT GO OFF BY ITSELF AS THE VEHICLE WARMS UP. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072435May 11, 2004
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
INCIDENT: REPACEMENT OF 4 DIFFERETNIALS IN 30.000 MILES/HAVE ALL DOCUMENTATION, RETURNED VEHICLE 3 DAYS AFTER PURCHASE FOR REPAIR. REPAIRED EVERY 8000 MILES AND SEEKING REPAIR AS OF TODAYS DATE MAY 11 2004 FAILURE: 4 DIFFERENTIALS FAILED, STILL FAILING AS OF MAY 10, 2004 HAVE CONSUMER PROTECTION/FRAUD CASE WORKER & 2 LETTERS FROM DEPARTMENT OF JJUSTICE ASKING FOR DEALERSHIP TO COMPLY. CONSEQUENCES: DIFFERENTIAL 4 IS MAKING NOISE & APPEARS TO BE GOING OUT AGAIN WHAT WAS DONE: REPLACED DIFFERENTIAL 4 TIMES, MITSUBUSHI CANT FIX CAR, SAYS IS A DEFECT FLAW AND IS NOT A PROBLEM WITH SAFETY OR PRODUCT LIABILITY. REFUSES TO REPLACE VEHICLE AND OR COMPENSATE FOR DEFECTIVE DIFFERENTIAL. MEDIATION SUGGESTED MITSUBUSHI REPLACE CAR HAVE OTHER COMPLAINTS WITH SAME PROBLEM YEAR 2001 MONTERO. DEALERSHIP UNWILLING TO COOPERATE. ISHMAEL MARTINEZ TOLD ME THE NOISE WAS NORMAL AND THERE WOULD BE NO SAFETY ISSUES. I WORK FOR A METRO POLICE DEPARTMENT AND THE AUTO MECHANIC TOLD ME YES THERE ARE SAFETY ISSUES IF THE DIFFERENTIAL FAILED COMPLETELY AND IT COULD CAUSE ME TO BE THROWN OFF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072271May 7, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AT 45 MPH IN THE RAIN A DEER RAN IN FRONT OF CONSUMER'S VEHICLE. CONSUMER SWERVED TO AVOID THE DEER AND WENT INTO A DITCH. FRONT OF THE VEHICLE STRUCK A METAL POLE IN A DRIVEWAY AND FLIPPED OVER SEVERAL TIMES. SEAT BELTS WERE WORN AT THE TIME OF THE COLLISION, BUT AIR BAGS DID NOT DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10068466May 7, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHEN THE VEHICLE WAS PURCHASED THE RATTLING NOTED IN THE AIR CONDITIONING WAS NOTED. THE ALUMINUM BRACKET HOLDING THE COMPRESSOR WAS REPLACED WITH A CAST IRON BRACKET. WE HAVE NOTICED THAT THE VEHICLE DOES NOT COOL DOWN WHILE OPERATING THE AIR CONDITIONING NOW. I HAVE TAKEN IT TO A DEALERSHIPS SERVICE DEPARTMENT ON SEVERAL OCCASSIONS TO BE TOLD IT IS COOLING. IT IS ALMOST AS THOUGH THE VENTS DO NOT OPEN TO ALLOW THE COOLED AIR TO FLOW IN. I HAVE ALSO CONTACTED MITSUBISHI'S DIAMOND CARE SERVICE NUMBER TO BE TOLD THERE IS NOTHING THEY CAN DO TO HELP. THIS IS A LONG STANDING PROBLEM. I HAVE HAD SOMEONE CHECK THE SYSTEM OUTSIDE OF A MITSUBISHI DEALERSHIP WHO AGREES THERE IS DEFINITELY A PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068313May 5, 2004
ENGINE AND ENGINE COOLING:ENGINE
CRANKSHAFT BOLT BROKE, CAUSING TIMING BELT PULLEY/SPROCKET TO FALL OFF. THIS IS AN INTERFERENCE ENGINE AND COULD HAD CAUSED SERIOUS DAMAGE. THERE HAS BEEN A RECALL FOR THE MONTERO 3.0 ENGINE FOR SAME PROBLEM..WHY NOT THE 3.5? INTEND TO CONTACT THE CORPORATION COMMISSION. VERY POOR DESIGN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068349May 5, 2004
ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING ALONG, WHEN MY AIRCONDITIONING AND POWER STEERING WENT OUT. BELIEVING IT WAS A BELT, I LOOKED UNDER THE HOOD TO FIND OUT THAT MY CRANKSHAFT BOLT HAD BROKEN CAUSING MY KEYWAY AND HARMONIC BALANCER TO FALL OFF. I CALLED THE LOCAL MITSUBISHI DEALER TO LOCATE THE PARTS, AND THEY NOTIFIED ME THAT THE CRANKSHAFT BOLT WAS DEFECTIVE AND A NHTSA RECALL WAS IN PLACE ON IT. THEY THEN TOLD ME THAT THE BOLT WOULD BE REPLACED AS WELL AS ANY SUBSEQUENT DAMAGE CAUSED BY THE BREAKING OF THE BOLT. THE DEALER HAS NOW CALLED ME BACK, AND SAID THAT THEY WERE HAVING TROUBLE REMOVING THE BROKEN BOLT FROM THE CRANKSHAFT AND HAD ALREADY SPENT TO MUCH TIME AND MONEY, AND SO THEREFORE WOULD NOT CONTINUE ANY WORK. IF I WANTED THE VEHICLE FIXED, IT WOULD BE ON MY DIME, THEY WERE NOT GOING TO HONOR THE SAFETY RECALL. NO WORK HAS BEEN DONE ON THE VEHICLE SINCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071976May 3, 2004
SERVICE BRAKES, HYDRAULIC
WHILE BACKING OUT OF THE DRIVEWAY BRAKES FAILED. THIS CAUSED EXTENDED STOPPING DISTANCE, AND CONSUMER HAD TO SWITCH TO NEUTRAL TO DECELERATE THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071855April 29, 2004
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
BRAKE BOOSTER ACCUMULATOR MALFUNCTIONED. MANUFACTURER ISSUED A RECALL ON THIS PROBLEM. HOWEVER, 1,200 MILES LATER THE PROBLEM RECURRED. DEALER AND MANUFACTURER CLAIMED THAT CONSUMER WAS OBLIGATED TO PAY FOR REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065231April 29, 2004
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
THE WHEEL JACK DID NOT FIT UNDER THE CROSS BEAM WHEN THE TIRE WAS TOTALLY FLAT. THE BASE OF THE JACK WAS VERY SMALL. THE CONSUMER STATED THE JACK WAS INADEQUATE AND UNSAFE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071472April 23, 2004
AIR BAGS
WHILE DRIVING 50 MPH A DEER RAN IN FRONT OF THE VEHICLE AND WAS HIT. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. DRIVER LOST CONTROL OF VEHICLE, IT SKIDDED INTO A GUARD RAIL, AND FLIPPED OVER BEFORE ROLLING DOWN A HILL. NO INJURIES WERE REPORTED. VEHICLE WAS TOTALED BY THE INSURANCE COMPANY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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