Mitsubishi Mirage Complaints
703 consumer complaints on file.
- #10293522November 25, 2009EQUIPMENT, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 1997 MITSUBISHI MIRAGE. THE CLIPS THAT SECURES THE FLOOR-MATS TO THE FLOORBOARD HAS FRACTURED. THIS CONDITION CAUSES THE FLOOR-MAT TO SHIFT UNDER THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT A TECHNICIAN STATED THAT THERE WAS NOT A REMEDY FOR THE FAILURE. THE CURRENT MILEAGE WAS 30,831 THE FAILURE MILEAGE WAS 50,000. UPDATED 01/20/10 *BF UPDATED 01/22/10.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10242765September 18, 2008TIRES
I HAD 4 BRANDNEW GOODYEAR TIRES PUT ON MY CAR 1MONTH AGO AND THE TIRES AREN'T A BIT OF GOOD. ONE TIRE ON THE FRONT STARTED SEPARATING ON THE INNER WALL WHICH WE WERE UNAWARE OF UNTIL I WAS ON THE HWY ONE DAY AND LIKED TO GOT KILLED!! I NOTICED THE CAR WAS NOT RIDING AS IT SHOULD IT WAS LIKE DRIVING DOWN A REALLY BUMPY ROAD. MY CAR SWERVED INTO THE OTHER LANE WHERE A 18WHEELER WAS ABOUT 4 SEC OFF FROM HITTING ME. I PULLED OFF TO FIND A BIG HOLE THE SIZE OF MY PINKY WAS VISIBLE THEN IN THE INNER WALL. TOOK THE CAR TO THE SHOP THEY FIXED THE TIRE WITH A REPLACEMENT. THE VERY NEXT DAY I WAS DRIVING DOWN THE ROAD AND REALIZED THE CAR WAS NOT RIDING RIGHT AGAIN AND NOTICED BLACK CHUNKS OF TIRE COMING OUT FROM UNDER THE CAR AND PULLED OVER TO NOTICE CRACKS ON THE OUTSIDE OF THE OTHER FRONT TIRE. I ONLY GOT 1500 MILES ON THESE TIRES!!!!! TIRE BRAND P175/80R13. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10231603June 19, 2008TIRES, TIRES:VALVE
THE VALUES ON THREE OF MY TIRES WERE DEFECTIVE. I HAD TWO OF THE TIRES REPAIRED (DRIVER'S FRONT AND REAR) AND REPLACED THE ONE OF THE TIRES (PASSENGERS REAR). THE REPAIRS AND REPLACEMENT OCCURRED OVER A TWO-WEEK PERIOD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10221081March 13, 2008AIR BAGS
TL*THE CONTACT OWNS A 1999 MITSUBISHI MIRAGE. WHILE STOPPED, THE CONTACT'S VEHICLE WAS STRUCK ON THE DRIVER'S SIDE BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE FRONT END WAS DAMAGED. THE CONTACT SUSTAINED INJURIES. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED. THE CONTACT CALLED THE MANUFACTURER, BUT IS GETTING THE RUN AROUND. A POLICE REPORT WAS FILED. THE POWERTRAIN AND FUEL TYPE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 200,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10219020February 24, 2008ENGINE AND ENGINE COOLING
I SAW THE RECALL ID 00V311001 BUT I HAVE ALREADY PAID FOR THE FIX OF MY CAR BECAUSE I DIDN'T SAW THE RECALL WHAT CAN I DO ABOUT THE MONEY I PAID TO A MECHANIC I SPED $700.00 DOLLARS ON THE REPAIRS I HOPE YOU CAN HELP ME THANKS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10215748January 23, 2008STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
POOR MANUFACTURING LEADING TO EVENTUAL OPERATIONAL FAILURE. THE HOOD HINGE ON THE RIGHT SIDE OF THE VEHICLE HAS SEIZED UP. THIS HAS PLACED A GREAT AMOUNT OF STRESS UPON THE TINY BRACKET ATTACHED TO THE HOOD; CAUSING IT TO BEND AND STRUCTURALLY FAIL. A SIMILAR PROBLEM IS NOW BEGINNING TO PROPAGATE OVER TO THE LEFT SIDE OF THE HINGE AND BRACKET. THIS MAKES OPENING AND CLOSING THE HOOD EXTREMELY DIFFICULT, ALONG WITH THE HOOD NOT PROPERLY CLOSING. ALSO, THE TOP HINGE ON THE PASSENGER SIDE DOOR HAS ALSO SEIZED UP PLACING A SEVERE AMOUNT OF STRESS ON THE ATTACHED BRACKET AND BOTTOM HINGE. THE AMOUNT OF STRESS CAUSED BY THE SEIZED HINGE HAS FORCED THE BRACKET THROUGH THE DOOR; PIERCING THE METAL. THIS PROBLEM HAS ALSO CAUSED MISALIGNMENT WITH THE DOOR, RESULTING IN IT NOT CLOSING/SEALING PROPERLY AS WELL AS RUBBING AGAINST THE FRONT RIGHT QUARTER PANEL. THE COST OF THE DAMAGES WILL RESULT IN APPROX $700.00 IN REPAIRS FOR A VEHICLE A BIT OVER 6 YEARS OF AGE. CURRENTLY NOTHING WAS DONE TO CORRECT THE DAMAGES. WE SPOKE WITH A DISTRICT REPRESENTATIVE WHO WAS RUDE AND PRETTY MUCH TRIED TO DEFLECT QUESTIONS WITH NO CLEAR ANSWERS IN AN ATTEMPT TO FRUSTRATE US AND MAKE US STOP BOTHERING HIM. WE ARE CURRENTLY IN THE PROCESS OF APPEALING TO THE CORPORATE OFFICE TO SEE WHAT CAN BE DONE REGARDING THIS OBVIOUS (AS SHOWN ON THIS SITES MANY CONSUMER COMMENTS) MANUFACTURING FLAW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10209762November 23, 2007AIR BAGS
TL*THE CONTACT OWNS A 1995 MITSUBISHI MIRAGE. THE CONTACT WAS INVOLVED IN A CRASH WITH ANOTHER VEHICLE. HIS VEHICLE WAS COMPLETELY DESTROYED. THE AIR BAGS FAILED TO DEPLOY; HOWEVER, THE AIR BAG LIGHT INDICATED THAT THEY WERE ACTIVATED. THE CONTACT HAS A COPY OF THE POLICE REPORT. HE HAS NOT NOTIFIED THE MANUFACTURER. THE SPEED AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 123,468.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10198559August 5, 2007ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
20 AMP FUSE BLOWS WITHOUT WARNING WHILE DRIVING AND CUTS OFF ENGINE CAUSING THE CAR TO DIE ON THE ROAD EVERY TIME. THIS HAPPENED FOUR (4) TIMES IN THE PAST THREE (3) MONTHS AND HAS BEEN REPORTED TO NHTSA TWICE ALREADY - SEE LIST OF COMPLAINTS FOR MITUSBISHI MIRAGE 1994, ALSO SEE VEHICLE OWNER QUESTIONNAIRE (VOQ) FORM ATTACHED TO EACH OF THE PREVIOUS REPORTS POSTED ON THE NHTSA WEBSITE. THE FIRST SIX (6) INCIDENT REPORTS ON THE SAME 20 AMP FUSE PROBLEM HAVE BEEN REPORTED TO NHTSA - SEE COMPLAINT PAGE. THE FIRST REPORTED INCIDENT WITH THE FUSE OCCURRED ON 04/28/97 WHICH WAS WITHIN THE EMISSIONS WARRANTY TERM, BUT MITSUBISHI IGNORED IT. OTHER FUSE BLOWING INCIDENTS HAVE OCCURRED SINCE THE FIRST SIX INCIDENTS WERE REPORTED TO NHTSA. THE LATEST FUSE BLOWING INCIDENT WAS ON 08/03/2007 ON THE 101 FWY NEAR CAMARILLO, CA. THE VEHICLE IS CURRENTLY WITH WESTLAKE MOTORS, THOUSAND OAKS, CA FOR THE NEVER-ENDING FUSE PROBLEM. THEY HAVE BEEN DEALING WITH THIS PROBLEM SINCE 1997. ALL THEY DO IS CHANGE THE FUSE AND SAY IT IS NOT GOING TO HAPPEN AND IT HAPPENS AGAIN AND AGAIN AND AGAIN PRESENTING MORTAL DANGER TO DRIVER AND CAR OCCUPANTS AS WELL AS TO OTHER DRIVERS ON THE ROAD. OTHER REPORTS ON THE SAME FUSE PROBLEMS WITH MITSUBISHI WERE FOUND GOOGLING THE INTERNET. THIS IS A MAJOR DEFECT THAT HAS BEEN COVERED UP BY THE MANUFACTURERS AND ITS AGENTS FOR A VERY LONG TIME. PLEASE INVESTIGATE AND MAKE MITSUBISHI FIX THIS PROBLEM ONCE AND FOR ALL. THE MANUFACTURER HAS BEEN REFUSING TO CHANGE COMPONENTS (ECU, SENSORS, ELECTRICAL HARNESS, FUSES, ETC.) SINCE 1996 OR TAKE CAR BACK UNDER CALIFORNIA LEMON LAW SINCE CAR OWNERS LACKED REPRESENTATION. PLEASE HELP!! *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10197773July 29, 2007ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ODOMETER, GAS, TEMPERATURE GAUGES STOPPED FUNCTIONING... YOU DON'T KNOW HOW FAST YOU GOING YOU DON'T KNOW HOW MUCH MORE GAS LEFT IN YOUR TANK... ON JUN 8, 2007 I'M ON MY WAY HOME THE LEVEL ON MY GAS STUCK ON HALF I THOUGH IT'S REALLY HALF FULL BUT ITS NOT & I RAN OUT OF GAS ABOUT LESS THAN A MILE AWAY FROM MY HOME. WHAT IF IT HAPPENED ON THE FREEWAY. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10196450July 16, 2007ELECTRICAL SYSTEM:HORN
TL*THE CONTACT OWNS A 2001 MITSUBISHI MIRAGE. THE CONTACT STATED THAT THE HORN IS NOT WORKING. HE HAD TO PULL THE FUSE FROM THE ENGINE. THE MANUFACTURER ADVISED THAT IF HE PRESSED THE HORN TOO HARD, IT COULD DAMAGE THE MECHANISM. IN ORDER TO HAVE THE DEFECT REPAIRED, THE DEALER STATED THAT THEY WOULD HAVE TO REPLACE BOTH THE HORN AND THE AIR BAG MECHANISM. THE REPAIR WOULD COST $700. THE CURRENT MILEAGE IS 144,000 AND FAILURE MILEAGE WAS 142,000. UPDATED 12/12/07
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10192677June 7, 2007ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1997 MITSUBISHI MIRAGE. WHILE DRIVING AT AN UNKNOWN SPEED, AN UNKNOWN INSTRUMENT PANEL LIGHT ILLUMINATED. THE ENGINE STALLED AND THE VEHICLE WAS TOWED. A LOCAL MECHANIC STATED THAT IT WOULD COST $2,200 TO REPAIR THE VEHICLE, HOWEVER THE CONTACT DOES NOT KNOW WHAT NEEDS TO BE REPAIRED. THE # OF CYLINDERS, PURCHASE DATE, AND MILEAGE INFORMATION WERE UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10191807May 27, 2007STRUCTURE:BODY:DOOR, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
I OWN A 2000 MITSUBISHI MIRAGE THAT I BOUGHT NEW OFF THE LOT. I NOTICED IT HAD TROUBLE SHUTTING SEVERAL YEARS AGO AND IT HAD A LOUD SQUEAK. ABOUT A YEAR LATER THE DRIVERS SIDE DOOR HAD THE SAME ISSUE FOR A FEW MONTHS IN THE WINTER BUT STOPPED IN THE SUMMER. THIS WINTER (2006/2007) THE PASSENGER DOOR STARTED ACTING UP ONCE AGAIN. IT WASN'T UNTIL AROUND EASTER THAT I WAS WITH MY DAUGHTER SHOPPING AND AFTER 3 OR 4 STOPS THE DOOR WOULDN'T CLOSE. IT HAD DROPPED ABOUT 1 INCH SO IT NO LONGER LINED UP. WHEN WE GOT HOME I CHECKED THE HINGES. THE DOOR HAD CRACKED AROUND THE CONNECTION POINT SO THE DOOR IS PULLING AWAY FROM THE HINGE. I HAVE TAKEN THE CAR TO 3 DIFFERENT BODY SHOPS AND THEY ALL CONFIRMED IT IS RUST THAT CAUSED THE FAILURE. I BELIEVE THIS IS A MANUFACTURERS PROBLEM AND SHOULD BE TREATED AS SUCH. I HAD TAKEN IT TO THE DEALERSHIP WHERE I BOUGHT IT SEVERAL WEEKS AGO AND THEY TOOK PICTURES BUT HAVE NEVER CONTACTED ME BACK. THEY SAID THAT ALTHOUGH I WAS WITHIN THE NUMBER OF YEARS FOR THE CORROSION COVERAGE I WAS OVER THE ALLOWED MILES. ANYBODY WILL SAY THE NUMBER OF MILES HAS NOTHING TO DO WITH IT. RUST HAPPENS OVER A PERIOD OF TIME. IN FACT I HAVE SEEN OTHER CAR COMPANIES THAT HAVE A TIME LIMIT FOR THE CORROSION YET UNLIMITED MILES. IF MITSUBISHI HAD THIS IT WOULD STILL BE UNDER WARRANTY. THE ESTIMATED COST IS ANYWHERE FROM 1000.00 TO 1500.00 DEPENDING ON IF IT CAN BE REPAIRED OR HAS TO BE REPLACED. I HAVE TRIED TO CALL THE MITSUBISHI CUSTOMER RELATIONS BUT WHEN I PRESS THE NUMBER TO CONNECT TO THE COMPLAINT DEPARTMENT NOTHING HAPPENS AND EVENTUALLY A VOICE COMES ON THAT SAYS "IF YOU WOULD LIKE TO MAKE A CALL, PLEASE HANG UP AND DIAL AGAIN". I AM CONCERNED TO LET MY KIDS RIDE IN THE CAR AND EVEN IF NO ONE WAS IN THE PASSENGER SEAT IF FOR ANY REASON THE DOOR FELL OFF WHILE DRIVING IT COULD CAUSE A MAJOR ACCIDENT. AT THIS TIME I AM AFRAID THE DRIVERS DOOR IS FOLLOWING THE SAME PATH YET JUST HASN'T SHOWN IT YET. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10177936January 5, 2007CHILD SEAT
TL* - THE CONTACT STATED THAT WHEN MAKING A TURN ITHE SAFETY SEAT WILL FLIP OVER. SHE HAS TO HOLD THE SAFETY SEAT WHILE TURNING THE VEHICLE IN ORDER TO REACH THE SEAT. WHILE DRIVING THE CONTACT MUST POSITION THE SEAT AS FAR BACK AS POSSIBLE SO THAT SHE MAY PREVENT THE SEAT FROM FLIPPING OVER. SINCE THE CHILD WEAS ONLY 1 MONTH OLD THE CHILD COULD NOT BE PLACED IN THE FRONT SEAT. EDDIE BAUER COMFORT #22630LKM. NEEDED TO REGISTER CAR SEAT-702-807-9025. UPDATED *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10177825January 4, 2007VEHICLE SPEED CONTROL
I PUNCHED OUT FROM MY JOB AND GOT INTO MY CAR. I DROVE APPROXIMATELY 8 MINUTES AWAY.I WAS IN MY CAR WAITING FOR THE TRAFFIC LIGHT TO CHANGE TO GREEN. THERE WERE ABOUT 4 OR 5 CARS AHEAD OF ME.I HAD MY FOOT ON THE BRAKE WHEN MY CAR TOOK OFF LIKE A RACE CAR (VERY FAST).I APPLIED MY BRAKE AND IT FELT AS THOUGH IT DIDN'T WANT TO HOLD.I THEN APPLIED BOTH FEET TO THE BRAKE PEDAL IN AN ALMOST STANDING UP POSITION TRYING TO GET THE VEHICLE TO STOP.IT EVENTUALLY STOPPED. THIS INCIDENT HAPPENED EITHER ON DECEMBER 20TH OR DECEMBER 21ST. THE REASON I DIDN'T GIVE A DEFINITIVE DATE IS THAT MY RECEIPT IS IN MY CAR. THIS HAS NEVER HAPPENED TO ME IN MY LIFE, IT HAPPENED AT AN INOPPORTUNE TIME BECAUSE I WOULD HAVE RECEIVED OVER TIME THAT WEEK; BUT DUE TO MY CAR NOT BEING FINISHED (FIXED) UNTIL 4:00 P.M. I LOST A DAY OF WORK. VERY NEXT MORNING I TOOK MY VEHICLE TO FIRESTONE ON ELVIS PRESLEY BLVD. I EXPLAINED WHAT HAPPENED TO THE MANAGER AND HE SAID TO ME "MAAM WE DON'T HAVE ANYONE HERE THAT CAN FIX THAT PROBLEM", THE MANAGER THEN SAID THAT HE HAS READ SOMEWHERE WHERE THAT HAS HAPPENED TO SOME VEHICLES. HE SAID THERE MAYBE A RECALL AND THEN ADVISED ME TO TAKE THE VEHICLE TO THE DEALER. I LEFT HIS SHOP AND WENT TO GOSSETT/MITSUBISHI MOTORS ON COVINGTON PIKE; THIS IS WHERE I PURCHASED MY CAR FROM. I EXPLAINED IT TO THE WOMAN WHO GREETED ME. I TOLD HER WHAT THE MANAGER AT FIRESTONE REVEALED TO ME ABOUT THE RECALL. SHE SAID THAT SHE WILL LOOK INTO THAT. SHE SAID THAT THE CHARGE $105.00 JUST TO LOOK AT THE VEHICLE, BUT IT WILL BE APPLIED TOWARDS THE BILL (AS AN OFFSET). AFTER THEY FINISHED LOOKING AT MY CAR SHE SAID THAT THEY DON'T KNOW WHAT CAUSED THAT TO HAPPEN AND THEY DON'T KNOW IF IT WILL OR WON'T HAPPEN AGAIN. THE LADY SAID THAT I DID HAVE A LITTLE CORROSION IN MY FUEL INJECTORS AND THIS MAY BE THE PROBLEM. SHE ALSO SAID THAT I NEED TO HAVE MY TIMING/SERPENTINE BELTS REPLACED. I PAID FOR THE FUEL INJECTORS THERE AND I WENT TO A SECOND FIRESTONE TO HAVE THE 3 BELTS REPLACED. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10167908September 11, 2006SEAT BELTS:FRONT
1993 MITSUBISHI MIRAGE, NHTSA RECALL 97V073001 MITSUBISHI RELUCTANTLY PERFORMED RECALL. MOTORIZED SHOULDER BELT STILL WOULD NOT WORK. WAS TOLD TO MANUALLY LATCH AND UNLATCH SHOULDER BELT TO ANCHOR (EMERGENCY PROCEDURE). SHOULDER BELT BECAME FRAYED BECAUSE OF RUBBING ON A GUIDE WHILE MANUALLY USING THE SHOULDER BELT. DEALER SAID VEHICLE IS "UNSAFE". REQUESTED REPLACEMENT OF SHOULDER BELT AND OFFERED TO PAY LABOR. MITSUBISHI REFUSED. APPROXIMATE COST OF REPAIR IS $300- $400. DEALER PAPERWORK AND MITSUBISHI CORRESPONDENCE AVAILABLE UPON REQUEST.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10163200July 23, 2006AIR BAGS:FRONTAL
FRONT END COLLISION, AIR BAGS DID NOT DEPLOY. *NM
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10163092July 21, 2006STRUCTURE:BODY:DOOR
4 YEARS OLD, 24K MILES, NEVER IN AN ACCIDENT. THE DOOR LIGHT CAME ON. DRIVER SIDE DOOR MISALIGNED. THERE WAS HALF AN INCH SPACE BETWEEN THE BOTTOM OF THE DOOR AND THE BODY FRAME. IT GOT MORE DIFFICULT TO OPEN EVERY DAY. THREE WEEKS LATER, THE DOOR COULDN'T OPEN AT ALL. DEALER LUBRICATED AND FREED-UP SIEZED LOWER DOOR HINGE, STRAIGHTENED, REWELDED, REASSEMBLED AND ALIGNED DRIVER'S DOOR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10160940June 27, 2006SEATS:FRONT ASSEMBLY:RECLINER
1. REAR-END COLLISION. THERE WERE NO VISUAL OR MECHANICAL DEFECTS OBSERVED BEFORE OR AFTER THE ACCIDENT. WHEN VEHICLE WAS STRUCK FROM BEHIND. WHILE STOPPED, THE SEAT SOUNDED AS THOUGH IT ZIPPED THROUGH THE GEARS IN THE CHAIR AND THE BACKREST AT THE SAME TIME, LEAVING THE BACKREST LOCKED IN THE RECLINE POSITION. I WAS THROWN BACKWARD AND THE SEAT BELT EXTENDED ALL THE WAY OUT AND WRAPPED AROUND MY RIGHT LEG JUST ABOVE THE KNEECAP INJURING MY BACK AND NECK. I FEEL THAT I SHOULD NOT HAVE BEEN INJURED HAD THE SEAT NOT FAILED. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10158496May 29, 2006VEHICLE SPEED CONTROL
WHILE I WAS PARKING AND WHILE APPLYING LITTLE PRESSURE TO THE GAS PEDAL THE AUTOMOBILE ACCELERATED AND SURGED FORWARD CRASHING TWO OTHER AUTOMOBILES AND A MOTOCYCLE. THIS HAS CAUSED SIGNIFICANT ECONOMIC DAMAGES AND AN EMOTIONAL DISTRESS ON ME AND MY FAMILY. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10154410April 3, 2006SEAT BELTS:REAR/OTHER
MY REAR MIDDLE SEAT BELT DID NOT FUNCTION SO WHEN I WENT TO GET MY SAFETY CHECK FROM MITSUBISHI HAWAII THEY CHARGED ME TO REPLACE IT, STATING THEY COULD NOT COMPLETE MY SAFETY CHECK SINCE THE SEAT BELT WAS NOT FUNCTIONING. AT THE TIME OF SERVICE, MY 5 YEAR MANUFACTURERS WARRANTY HAD EXPIRED BY ONE WEEK. WHEN I TOOK MY CAR TO ANOTHER SERVICE COMPANY TO GET A TUNE-UP (THAT MITSUBISHI SAID I NEEDED EVEN THOUGH I JUST HAD ONE SIX MONTHS PRIOR), THEY TOLD ME IT WAS ILLEGAL FOR THE DEALER TO CHARGE ME TO REPLACE MY PASSENGER RESTRAINT SYSTEM THAT WAS DEALER ISSUED AND FAULTY. I CALLED MITSUBISHI AND THEY SAID THEY HAD NEVER HEARD OF THIS LAW AND THAT I WAS CHARGED BECAUSE MY WARRANTY EXPIRED BY A WEEK. NO ONE BOTHERED TO CONSIDER IT TOOK TWO WEEKS TO GET AN APPT AND MY WARRANTY WAS IN EFFECT WHEN I REQUESTED THE APPT. THIS CHARGE DOES NOT SEEM FAIR SINCE MY WARRANTY EXPIRED ON FEB 22, 2006 AND THE EARLIEST APPT I COULD GET WAS ON MAR 1, 2006. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0