Mercury Tracer Complaints (1997)

142 consumer complaints on file.

#884970April 3, 2001
AIR BAGS:SIDE/WINDOW
WHILE TRAVELING AT ABOUT 25 MPH CONSUMER REAR ENDED A TRUCK, AND PASSENGER'S SIDE AIR BAG DEPLOYED. BUT, DRIVER'S SIDE AIR BAG DID NOT DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#882946March 13, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, UNKNOWN OR OTHER
ENGINE CHECK LIGHT CAME ON. CONSUMER FEELS PRESSURE FROM GAS SPLASHING AROUND IN TANK MAY CAUSE A FIRE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559922February 27, 2001
TIRES:TREAD/BELT, SUSPENSION, WHEELS:RIM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
UPON INSPECTION THE TIRE HAD UNEVEN WEAR AND THERE WAS A CRACK DOWN THE CENTER OF THE RIGHT REAR TIRE WHICH WAS CAUSING NOISE WHILE DRIVNG OVER 35 MPH (BF GOODRICH ADVANTAGE PLUS 185/65/14 DOTBF76TU1135). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741373February 23, 2001
TIRES
SEE ATTACHED LETTER. NO LETTER ATTACHED. *AK (DOT NUMBER: BF76TU1135 TIRESIZE: 185/65/14)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877221January 2, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, UNKNOWN OR OTHER
ENGINE CHECK LIGHT WOULD COME ON MONTHLY, AND CONSUMER HAD TO ADD COOLANT EVERY 3 MONTHS. TOOK VEHICLE TO A MECHANIC AND THEY PUT A NEW RADIATOR IN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736891November 27, 2000
TIRES:SIDEWALL
WHILE INSPECTING THE TIRES ON MY CAR, I SAW THE INSIDE SIDEWALL HAD PEELED AWAY FROM THE CASING. THIS CONDITION IS ON BOTH FRONT TIRES AND CONSISTS OF ABOUT 12 INCHES OF DAMAGE PER TIRE. I CALLED GOODYEAR CUSTOMER RELATIONS AND THEY GAVE ME THE IMPRESSION THAT IT WAS NOT OF ANY GREAT CONCERN AND THAT THIS WAS A NORMAL CONDITION THAT SHOULD BE COVERED UNDER THE LIMITED WARRANTY ADJUSTMENT POLICY. *AK (DOT NUMBER: T278408GCW TIRESIZE: P18565 R14)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555192September 25, 2000
TIRES
THE STEERING WHEEL SHAKES DUE TO THE FRONT RIGHT TIRE THAT HAD A KNOT ON IT AND THE TWO BACK TIRES WERE OUT OF ROUND. (GOODYEAR 185-65 ADV+822626). *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869398September 1, 2000
TIRES:TREAD/BELT
WHILE DRIVING COULD FEEL TIRES VIBRATING. THEN, TOOK VEHICLE TO DEALER , AND DEALER FOUND OUT THAT RIGHT FRONT TIRE WAS HAVING A TREAD SEPARATION. FIRESTONE RESPOND P185/65 R14. *AK FIRESTONE P185/65/R14 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868460August 23, 2000
AIR BAGS, ELECTRICAL SYSTEM:HORN
CONSUMER WAS INSIDE OF STORE WHEN HE HEARD HORN GOING OFF. CONSUMER TOOK VEHICLE TO DEALERSHIP. MECHANIC TOLD CONSUMER THAT HORN ASSEMBLY WAS ATTACHED TO AIRBAG, AND THAT AIRBAG MODULAR UNIT HAD TO BE REPLACED AS ONE UNIT. CONSUMER STATED THAT JUST BY TOUCHING ON HORN LIGHTLY IT WOULD GO OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866149July 27, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
RETAINING PINS THAT HOLD BRAKE PADS IN PLACE ARE LOOSE, CAUSING CONTACT TO THE WHEEL, AND EVENTUAL SEPARATION. DEALER HAS BEEN NOTIFIED. *AK MORE SPECIFICALLY THE RETAINING CLIPS THAT HOLD THE RETAINING PINS IN THE FRONT BRAKE ASSEMBLY SNAP AND FLY OFF OF THE VEHICLE WHEN THE PINS CONTACT THE WHEEL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725394July 13, 2000
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY
REAR COIL SPRINGS RUSTED OUT AND ARE BROKEN PREMATURELY, REQUIRING REPLACEMENT, UNSAFE TO DRIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865187July 11, 2000
ENGINE AND ENGINE COOLING:ENGINE
CRANKSHAFT/PULLEY FELL APART, CAUSING THE BELT TO SEPARATE FROM THE VEHICLE, AND DAMAGE TO THE TIMING CHAIN. DEALER HAS REPAIRED THE VEHICLE AT THE OWNER'S EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863059June 6, 2000
AIR BAGS:SIDE/WINDOW
WHEN VEHICLE WAS HIT ON THE PASSENGER'S SIDE THERE WAS NO DEPLOYMENT OF DRIVER'S SIDE OR PASSENGER'S SIDE AIR BAGS. NOT SURE IF VEHICLE WAS COMPLETELY TOTALLED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#862587May 25, 2000
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
FRONT DRIVER'S SIDE SEATBELT KEEPS GETTING STUCK, AND WOULD LOCK CONSUMER IN SEAT. ALSO REAR DRIVER'S SIDE SEATBELT BUCKLE WILL NOT LATCH. VEHICLE HAS BEEN TAKEN TO DEALER, BUT DEALER WILL NOT FIX IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719169February 24, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:IGNITION:MODULE, UNKNOWN OR OTHER
I OWN A 1997 MECURY TRACER, THAT HAS BEEN IN FORD, LINCOLN, MERCURY AUTHORIZED DEALERSHIP FOR ALMOST 3 WEEKS IN THE SERVICE DEPARTMENT. THE FIRST TIME I BROUGHT MY VEHICLE IN WAS WHEN MY " ENGINE CHECK LIGHT CAME ON. THIS WAS ON 1/18/2000, THE SERVICE DEPARTMENT INFORMED THAT MY #3 WAS MISFIRING AND THAT THEY NEED TO REPPLACE MY SPARKPLUGS AND GIVE THE CAR A TUNE-UP. ON 1/27/200, MY ENGINE CHECK LIGHT LIGHT CAME BACK ON. I TOOK IT BACK TO THE DEALSHIP AND THEY FOUND AN OIL LEAK AND TOLD ME THE COMPUTER READ OUT WAS THE SAME AS BEFORE "#3 WAS MISFIRING". WELL THAT NIGHT AFTER I GOT THE CAR BACK, THE "SERVICE ENGINE SOON" LIGHT CAME BACK ON. SO THE NEXT DAY I CALLED TTHE DEALERSHIP OCE AGAIN AND I BROUGHT THE CAR BACK TO THEM AND THEY SAID THAT IT WAS THE SAME CODE AND THAT THEY WOULD CHECK INTO IT. THEY GAVE ME MY CAR BACK AND INFORMED ME THAT YES THE ENGINE CHECK LIGHT WOULD PROBABLY COME BACK ON AGAIN AND THAT TO INFORM THEM IF THE CAR STARTED TO RUN ROUGH. WELL THE NEXT WEEK, I INFORMED THE DEALERSHIP THAT THE CAR WAS ACTUALLY STARTING TO STALL WHEN I WAS DRIVING IT AND THEY MADE ME AN APPOINTMENT FOR THE FOLLOWING TUESDAY 2/7/2000 TO BRING THE CAR IN. WELL, THE CAR HAS BEEN THERE EVER SINCE. FIRST I WAS TOLD THAT IT WAS THE VALVE GUIDE THAT NEEDED TO BE REPLACED AND THAT MY EXTENTED WARRANTY COMPANY WOULD PAY A PORTION OF THE COST INCLUDING ONLY SEVEN DAYS ON A RENTAL CAR. THEN ON 2/22/2000 I WAS INFORMED BY THE DEALERSHIP THAT FORD NO LONGER MAKES THE VALVE GUIDES FOR THE 1997 MERCURY TRACERS AND IT IS NO LONGER AVAILABLE ON THE SECONDARY MARKET. I HAVE ALREADY PAID OUT $340.00 TO HAVE THE CAR FIXED, WHICH HAS NOT BEEN FIXED, PLUS NO WHAT EVER THE COSTS ARE GOING TO BE NOW. PLUS I HAVE TO PAY FOR THE RENTAL CAR, BECAUSE THE EXTENDED WARRANTY COMPANY WILL ONLY PAY FOR 7 DAYS. I AM EXTREMELY FRUSTRATED AND THINK THAT FOR A 3 YEAR OLD CAR TO HAVE THIS TYPE OF PROBLEM IS DEFINITELY A MANUFACTURES PROBLEM, BUT WHEN TALKING WITH FOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718768February 15, 2000
AIR BAGS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549963December 14, 1999
EXTERIOR LIGHTING:BRAKE LIGHTS
LEFT TURN SIGNAL WOULD BLINK AT 3-4 TIMES THE NORMAL AND RIGHT TURN SIGNAL CAUSED THE CRUISE CONTROL TO MALFUNCTION DUE TO LEFT REAR BRAKE LIGHT BEING OUT, ONCE BULB WAS REPLACED ALL TURN SIGNAL FUNCTIONING WAS NORMAL. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853626December 2, 1999
ELECTRICAL SYSTEM:HORN, AIR BAGS
HORN MALFUNCTIOND ( HORN WOULD CONTINUE TO BLOW). FUSE WAS REMOVED TO STOP IT FROM SOUNDING OFF. DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT THE HORN SWITCH AND AIR BAG WOULD HAVE TO BE REPLACED. CAN NHTSA SHARE SOME LIGHT ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853190November 22, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TURNED KEY ON AND THE EXHAUST PIPE BROKE. THERE WAS A LOUD NOISE AND FUMES CAME UP IN THE CAR. CONTACTED THE DEALER, THEY SAID WARRANTY RAN OUT A WEEK AGO. VEHICLE WAS NOT COVERED. CALLED THE MANUFACTURER, WAS NOT ABLE TO HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850486November 18, 1999
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, AIR BAGS:FRONTAL
WHILE DRIVING AT 35MPH A DEER WAS ON THE ROAD. CONSUMER ATTEMPTED TO AVOID HITTING THE DEER AND LOST CONTROL OF VEHICLE, AND HIT A TREE. CONSUMER WENT TO UNHOOK SEAT BELT TO GET OUT OF THE CAR, AND HEARD VEHICLE RUNNING. LEANED BACK TO CUT IT OFF, AND SEAT BELT CAME OUTOF BUCKLE AND KNOCKE DRIVER OUT. ALSO AIR BACK SENSOR LIGHT CAME ON, INDICATING THAT AIR BAGS WERE INOPERATIVE. DRIVER SUFFERED INJURIES, WAS HOSPITALIZED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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